TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SPEED REDUCED WITHOUT WARNING AND THE CONTACT WAS UNABLE TO ACCELERATE. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE FAILURE RECURRED. THE CONTACT STATED THAT SHE HAD TO RESET THE COMPUTER AND WAS ABL…
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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SPEED REDUCED WITHOUT WARNING AND THE CONTACT WAS UNABLE TO ACCELERATE. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE FAILURE RECURRED. THE CONTACT STATED THAT SHE HAD TO RESET THE COMPUTER AND WAS ABLE TO ACCELERATE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,300.
NHTSA ODI #10661870
11,000 miles · Aug 26, 2014
Vehicle Speed Control
WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP OR WHILE ENTERING A HIGHWAY, VEHICLE PAUSES AND DOES NOT WANT TO GO AND THEN DECIDES TO JOLT VEHICLE AND ACCELERATE RAPIDLY. VEHICLE WAS TAKEN TO CHEVROLET DEALER WHO STATED NO COMPUTER ISSUE WAS FOUND HOWEVER THEY DID NOT TEST DRIVE IT AS REQUESTED EITHER. *TR
NHTSA ODI #10628409
8,500 miles · Jun 10, 2014
Power TrainVehicle Speed Control
THE VEHICLE HAS ALWAYS AND CONTINUES TO NOT CHANGE GEARS SMOOTHLY. THIS OCCURS MORE AT LOW IDLE SPEEDS WHERE THE CAR CHANGES FROM 2ND TO 3RD TO 4TH TO 3RD TO 4TH AS IF IT DOESN'T KNOW WHAT GEAR IT WANTS TO BE IN. I HAVE TAKEN THE VEHICLE TO THE DEALER 3 TIMES AND THEY HAVE TOLD ME THAT SINCE THERE ARE NO LIGHTS COMING ON THE D…
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
NHTSA ODI #10597466
Mileage unknown · Jun 6, 2014
EngineSuspensionVehicle Speed Control
MY SISTER AND I RENTAL A CAR IT STOP ON THE INTERSTATE,WE WAS STUCK FROM 830PM UNTIL 530AM,NO HELP FROM BUDGET. *TR
NHTSA ODI #10596565
7,000 miles · May 21, 2014
StructureVehicle Speed ControlCrash
I WAS PARALLEL PARKING MY CAR AND WHEN I PUT IT IN PARK I TOOK MY FOOT OFF THE BRAKE AND THE CAR MADE A REVVING SOUND AND WENT IN REVERSE. I THEN HIT THE BRAKE, AND THE CAR LUNGED FORWARD AND MADE THE SAME NOISE. IT WENT INTO THE CAR BEHIND ME, AND THE CAR IN FRONT OF ME. FINALLY AFTER THAT I WAS ABLE TO TAKE THE CAR BACK OUT OF…
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I WAS PARALLEL PARKING MY CAR AND WHEN I PUT IT IN PARK I TOOK MY FOOT OFF THE BRAKE AND THE CAR MADE A REVVING SOUND AND WENT IN REVERSE. I THEN HIT THE BRAKE, AND THE CAR LUNGED FORWARD AND MADE THE SAME NOISE. IT WENT INTO THE CAR BEHIND ME, AND THE CAR IN FRONT OF ME. FINALLY AFTER THAT I WAS ABLE TO TAKE THE CAR BACK OUT OF PARK TO GO REVERSE SO THAT I CAN GET MY CAR AWAY FROM THE CAR IN FRONT OF IT (THAT I HIT) AND THEN I PARKED IT SUCCESSFULLY. PROBABLY THE SCARIEST THING THAT EVER HAPPENED BECAUSE I HAD ABSOLUTELY NO CONTROL OVER MY VEHICLE. WHEN I TELL MY FAMILY/FRIENDS ABOUT THE INCIDENT THEY THINK I'M A CRAZY PERSON BECAUSE THE ONLY WAY I CAN DESCRIBE IT IS BY SAYING IT FELT LIKE SOMETHING (SUCH AS A GHOST LOL) TOOK CONTROL OF MY CAR. I'M NOT SURE IF I AM GOING TO HAVE TO PAY FOR THE DAMAGE WHEN MY LEASE IS UP. *TR
NHTSA ODI #10593240
Mileage unknown · Mar 14, 2014
EngineSteeringVehicle Speed Control
IN APRIL OF 2013 MY 2013 CHEVY CRUZE SHUT OFF WHILE ATTEMPTING TO DRIVE OFF FROM A RED LIGHT THAT JUST TURNED GREEN, AS SOON AS I STEPPED ON THE GAS PEDAL THE CAR JUST SHUT OFF. THERE WERE NO OTHER VEHICLES BEHIND ME SO I IMMEDIATELY TRIED TURNING THE CAR ON BUT I HAD TO PUT IT PARK THEN START IT AGAIN AND CONTINUED EN ROUTE AN…
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IN APRIL OF 2013 MY 2013 CHEVY CRUZE SHUT OFF WHILE ATTEMPTING TO DRIVE OFF FROM A RED LIGHT THAT JUST TURNED GREEN, AS SOON AS I STEPPED ON THE GAS PEDAL THE CAR JUST SHUT OFF. THERE WERE NO OTHER VEHICLES BEHIND ME SO I IMMEDIATELY TRIED TURNING THE CAR ON BUT I HAD TO PUT IT PARK THEN START IT AGAIN AND CONTINUED EN ROUTE AND DID NOT THINK ANYTHING OF IT. THIS HAPPENED TWICE WITHIN THE NEXT FEW MONTHS. THE FOURTH INCIDENT I HAD A CAR FULL OF FAMILY MEMBER AND WE WERE GETTING ON THE FREEWAY ON RAMP SLOWING TO COME TO A STOP WHEN THE LIGHT TURNED GREEN SO AS SOON AS I STEPPED ON THE GAS PEDAL THE CAR SHUT DOWN AND I HAD NO CONTROL AND WAS ALMOST HIT FROM BEHIND LUCKILY THERE WAS NO CAR IN THE LANE OVER SO THE TRUCK BEHIND ME SWERVED INTO THE NEXT LANE AND I ONCE AGAIN PUT THE CAR IN PARK STARTED AGAIN AND IMMEDIATELY CALLED THE DEALERSHIP AND TOOK THE VEHICLE INTO THE DEALERSHIP. I WAS TOLD BY THE SERVICE DEPARTMENT A FEW WEEKS LATER THAT THEY FIGURED THE PROBLEM WAS A LOW OCTANE GAS AND I JUST NEEDED TO START USING CHEVRON ONLY AND THEY WOULD GIVE ME $250 IN CHEVRON GAS CARDS. I REFUSED TO PICK UP THE CAR BECAUSE I ALREADY ONLY USED CHEVRON GAS IN THE VEHICLE SINCE I PURCHASED IT IN DECEMBER 2012 WITH ONLY 3 MILES. AFTER 2 MONTHS OF ARGUING BACK IN FORTH ABOUT THEM NOT HAVING A FIX FOR THE CAR I RETURNED THE RENTAL AND PURCHASED A DIFFERENT VEHICLE ELSEWHERE AND FILED A COMPLAINT WITH GM WHICH ALSO GAVE ME THE RUN AROUND ABOUT THE VEHICLE BEING FIXED WHEN IT WASN'T EVER WORKED ON TO THIS DAY THEY HAVE THE CAR AND I AM NOW IN COLLECTIONS AND CONTINUING THIS HEADACHE WITH GM. THEY SAID ITS NOT A RECALL BUT I HAVE SPOKEN TO SEVERAL OTHER PEOPLE INCLUDING THE RENTAL COMPANY THAT HAS HAD THE CHEVY CRUZE SHUT OFF ON THEM AS WELL. *TR
NHTSA ODI #10569350
4,000 miles · Sep 12, 2013
Vehicle Speed Control
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED WHILE SHIFTING INTO REVERSE OR DRIVE GEAR THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE ON FOUR OCCASIONS. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACT…
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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED WHILE SHIFTING INTO REVERSE OR DRIVE GEAR THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE ON FOUR OCCASIONS. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
NHTSA ODI #10543281
5,000 miles · Sep 4, 2013
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 2 MPH, HE ATTEMPTED TO PARK BUT THE VEHICLE CONTINUED TO ACCELERATE UPON ENGAGING THE BRAKE PEDAL, CAUSING THE CONTACT TO CRASH INTO A PARKING SIGN. A POLICE REPORT WAS FILED. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO…
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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 2 MPH, HE ATTEMPTED TO PARK BUT THE VEHICLE CONTINUED TO ACCELERATE UPON ENGAGING THE BRAKE PEDAL, CAUSING THE CONTACT TO CRASH INTO A PARKING SIGN. A POLICE REPORT WAS FILED. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS BUT TO NO AVAIL. THE FAILURE RECURRED SIX TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 10/17/13*LJ
NHTSA ODI #10541862
660 miles · May 2, 2013
Electronic Stability Control (esc)SteeringVehicle Speed Control
AFTER DRIVING THIS VEHICLE FOR 660 MILES, I'VE NOTICED THAT THERE'S A GRINDING OR KNOCKING FEELING ON THE ACCELERATOR. I FIRST NOTICED IT WHILE PULLING IT OUT OF MY DRIVEWAY. I FELT A KNOCKING ON THE ACCELERATOR. IT'S NOT WEATHER SENSITIVE AND GIVES THE SAME FEELING REGARDLESS OF SPEED. IT'S NO PREDICTABLE FOR THE KNOCKING FEEL…
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AFTER DRIVING THIS VEHICLE FOR 660 MILES, I'VE NOTICED THAT THERE'S A GRINDING OR KNOCKING FEELING ON THE ACCELERATOR. I FIRST NOTICED IT WHILE PULLING IT OUT OF MY DRIVEWAY. I FELT A KNOCKING ON THE ACCELERATOR. IT'S NOT WEATHER SENSITIVE AND GIVES THE SAME FEELING REGARDLESS OF SPEED. IT'S NO PREDICTABLE FOR THE KNOCKING FEELING I GET ON THE ACCELERATOR. I DRIVE ON HIGHWAY FOR MUCH OF MY TIME AND NOTICE THE FEELING SIMILAR TO MY OLD CAR WHEN THE BEARINGS STARTED TO GO BAD. IT SEEMS AS THOUGH IT'S COMING FROM THE FRONT LEFT SIDE. I HAVE REPORTED THIS TO MY DEALER AND THEY QUICKLY HAVE LOOKED AT IT AS WELL AS TAKING IT FOR A DRIVE. AFTER CHECKING THE CAR OVER NOTHING HAS BEEN FOUND TO BE WRONG. IT IS NOW DOCUMENTED WITH THE DEALER. CURRENTLY I HAVE OVER 1K MILES ON IT AND SEEMS TO HAVE GOTTEN WORSE. *TR
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Consequence & remedy
Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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