NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
74 reportsClear category filterMileage unknown · May 21, 2017
Electrical SystemElectronic Stability Control (esc)Steering
WHILE DRIVING TO WORK ON THE HIGHWAY MY RADIO WILL TURN OFF AND ON MULTIPLE TIMES AND MY STABILITY CONTROL WILL TURN OFF AND IT WILL BE HARD TO TURN THE VEHICAL. A WARNING COMES ON THE INFORMATION SCREEN SAYING CHECK STABILITY CONTROL AND ALSO CHECK POWER STEERING. IT HAS HAPPENED MULTIPLE TIMES IT HAVE HAPPENED TODAY AS WELL AS…
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WHILE DRIVING TO WORK ON THE HIGHWAY MY RADIO WILL TURN OFF AND ON MULTIPLE TIMES AND MY STABILITY CONTROL WILL TURN OFF AND IT WILL BE HARD TO TURN THE VEHICAL. A WARNING COMES ON THE INFORMATION SCREEN SAYING CHECK STABILITY CONTROL AND ALSO CHECK POWER STEERING. IT HAS HAPPENED MULTIPLE TIMES IT HAVE HAPPENED TODAY AS WELL AS I WAS DRIVING ON THE FEEDER
NHTSA ODI #10990769
57,450 miles · May 9, 2017
Electronic Stability Control (esc)Steering
WHILE DRIVING ON THE HIGHWAY STEERING LOCKED UP. TWO DAY AFTER POWER STEERING LIGHT AND STABILLTRAK LIGHTS WERE ON
NHTSA ODI #10984554
55,000 miles · Feb 15, 2017
Electronic Stability Control (esc)Steering
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING AND SERVICE STABILITRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
NHTSA ODI #10954947
25,000 miles · Nov 30, 2016
Electrical SystemElectronic Stability Control (esc)Steering
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT THE STABILITY CONTROL WARNING INDICATOR FLASHED, THE RADIO SHORTED, AND VARIOUS WARNING INDICATORS FLASHED. THE STEERING WHEEL SEIZED EACH TIME THE FAILURES OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE …
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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT THE STABILITY CONTROL WARNING INDICATOR FLASHED, THE RADIO SHORTED, AND VARIOUS WARNING INDICATORS FLASHED. THE STEERING WHEEL SEIZED EACH TIME THE FAILURES OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
NHTSA ODI #10928715
38,000 miles · Sep 22, 2016
Electrical SystemElectronic Stability Control (esc)Steering
ROUGHLY 6 WEEKS AFTER PURCHASING THIS VEHICLE, I STARTED HAVING INCIDENTS WHERE THE RADIO WOULD CUT OUT FOR 2-3 SECONDS AND THE INFOTAINMENT SCREEN WOULD GO BLANK. AT THE SAME TIME, THE "SERVICE STABILITRAK" MESSAGE MOMENTARILY APPEARS ON THE INSTRUMENT PANEL. THERE ISN'T A TREND TO WHEN THIS HAPPENS. SOMETIMES IT WON'T HAPPEN F…
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ROUGHLY 6 WEEKS AFTER PURCHASING THIS VEHICLE, I STARTED HAVING INCIDENTS WHERE THE RADIO WOULD CUT OUT FOR 2-3 SECONDS AND THE INFOTAINMENT SCREEN WOULD GO BLANK. AT THE SAME TIME, THE "SERVICE STABILITRAK" MESSAGE MOMENTARILY APPEARS ON THE INSTRUMENT PANEL. THERE ISN'T A TREND TO WHEN THIS HAPPENS. SOMETIMES IT WON'T HAPPEN FOR A WEEK, OTHER TIMES IT WILL HAPPEN MULTIPLE TIMES IN A SINGLE DRIVE. LAST WEEK, THIS HAPPENED AND I ALSO LOST POWER STEERING AND COULD NOT STEER FOR WHAT FELT LIKE A COUPLE SECONDS. BASED ON THE CHEVROLET CRUZE CUSTOMER FORUM, THIS IS A FAIRLY COMMON PROBLEM AND OTHER'S HAVE ALSO LOST POWER STEERING PULLING OUT OF A PARKING LOT. THERE IS NOT A RECALL FOR MY SPECIFIC VEHICLE OR A PERMANENT CORRECTIVE ACTION THAT I'VE FOUND. IT HAS BECOME A SAFETY CONCERN AND GM SHOULD TAKE RESPONSIBILITY AND RECALL THE AFFECTED VEHICLES BEFORE POWER STEERING IS LOST AT HIGHER SPEEDS.
NHTSA ODI #10908669
74,000 miles · Sep 15, 2016
Electrical SystemElectronic Stability Control (esc)Steering
WHILE DRIVING THE VEHICLE POWER STABILITY FLASHES THE ELECTRICAL SYSTEM RESETS AND IF DRIVING YOU LOSE CONTROL OF THE VEHICLE.
NHTSA ODI #10906825
75,687 miles · May 23, 2016
Electronic Stability Control (esc)Service BrakesSteering
LATELY I'VE BEEN NOTICING THE TOUCH SCREEN RADIO TO FLICKER AND COMPLETELY LOSE POWER. I FIGURE IT WAS JUST A GLITCH WITH THE ALL THE TECHNOLOGY THAT THIS CAR HAS. WELL, THE SERVICE ANTITHEFT DETERRENT SYSTEM CONTINUES TO COME ON, BUT GOES AWAY. CAR IS FINE. LAST SATURDAY MY CAR WOULDN'T START UNTIL THE 3RD TRY. THE CAR COMPLETE…
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LATELY I'VE BEEN NOTICING THE TOUCH SCREEN RADIO TO FLICKER AND COMPLETELY LOSE POWER. I FIGURE IT WAS JUST A GLITCH WITH THE ALL THE TECHNOLOGY THAT THIS CAR HAS. WELL, THE SERVICE ANTITHEFT DETERRENT SYSTEM CONTINUES TO COME ON, BUT GOES AWAY. CAR IS FINE. LAST SATURDAY MY CAR WOULDN'T START UNTIL THE 3RD TRY. THE CAR COMPLETELY SHUT OFF, ABSOLUTELY NO POWER, KEY WOULDN'T COME OUT OF THE IGNITION. AFTER 15 MINUTES IT STARTED, THE RADIO FLICKER. ON MY WAY TO WORK, THE RADIO KEPT CUTTING OUT THEN AS I WAS SLOWING DOWN TO TURN, MY STEERING AND BRAKES GAVE OUT, NEARLY CAUSING A HUGE COLLISION! THIS SEEMS TO BE A VERY COMMON THING WITH THE 2013 CRUZE LT. CHEVY NEEDS TO DO SOMETHING! I DO NOT FEEL SAFE IN THIS CAR ANYMORE! NO ONE SEEMS TO KNOW THE PROBLEM? IT'S LIFE OR DEATH HERE, I TRAVEL A LOT FOR WORK AND GET ON BUSY HIGHWAYS. HOW MANY INJURIES OR DEATHS DO YOU NEED TO CORRECT THIS MAJOR PROBLEM?
NHTSA ODI #10870450
30,000 miles · Apr 4, 2016
Electrical SystemElectronic Stability Control (esc)Steering
2013 CHEVROLET CRUZE ELECTRICAL HAZARD WHICH HAPPENS MOSTLY DURING THE RAIN OR WET ROADS OCCASIONALLY WHILE DRY. MAIN PROBLEM RADIO POWER AND DASH POWER CUT IN AND OUT AND OR FLUCTUATE WHILE DRIVING AND OR APPLYING BRAKES. THE ELECTRONIC POWER STEERING WILL, MOST OF THE TIME, CUT IN AND OUT ALSO WHILE TURNING TURNING KEY OFF AND…
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2013 CHEVROLET CRUZE ELECTRICAL HAZARD WHICH HAPPENS MOSTLY DURING THE RAIN OR WET ROADS OCCASIONALLY WHILE DRY. MAIN PROBLEM RADIO POWER AND DASH POWER CUT IN AND OUT AND OR FLUCTUATE WHILE DRIVING AND OR APPLYING BRAKES. THE ELECTRONIC POWER STEERING WILL, MOST OF THE TIME, CUT IN AND OUT ALSO WHILE TURNING TURNING KEY OFF AND ON AGAIN WHILE STATIONARY MAY FOR A SHORT TIME FIX THIS PROBLEM HOWEVER IT IS NOT A PERM ANY SOULUTION ONLY TEMPORARY AND MY ALSO RESULT IN A TOTAL NO POWER/ NO START CONDITION FOR THE VEHICAL POSSIBLE CAUSE IS LEAK IN THE CAR OR SHIELD IS NOT PROPERLY PROTECTION ELECTRONICS/WIRING ON THE VEHICAL
NHTSA ODI #10853412
41,260 miles · Mar 16, 2016
SteeringCrash
STEERING LOCKED UP WHILE DRIVING DOWN ROAD. CAUSING AN ACCIDENT. WHILE DRIVING AT ABOUT 35MPH. STEERING WHEEL LOCKED UP ON ME AND I COULD NOT TURN AT A CURVE CAUSING ME TO SLAM ON BRAKES AND SLID OFF OF A DIRT ROAD INTO A DITCH AND TREE LINED AREA. DO HAVE POLICE REPORT AS WELL.
NHTSA ODI #10849912
65,000 miles · Mar 6, 2016
Electronic Stability Control (esc)Steering
I WAS TURNING WHEN THE INFORMATION CENTER WENT BLANK AND THE SERVICE POWER STEERING LIGHT CAME ON. IT BECAME VERY DIFFICULT TO STEER THE CAR. I PULLED OVER, TURNED THE CAR OFF, LOOKED UNSET THE HOOD. WHEN I RESTARTED IT WAS FINE. SPORADICALLY OVER THE PAST SEVERAL MONTHS THE INFO CENTER WOULD BLIP OUT AND THE SERVICE STABI…
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I WAS TURNING WHEN THE INFORMATION CENTER WENT BLANK AND THE SERVICE POWER STEERING LIGHT CAME ON. IT BECAME VERY DIFFICULT TO STEER THE CAR. I PULLED OVER, TURNED THE CAR OFF, LOOKED UNSET THE HOOD. WHEN I RESTARTED IT WAS FINE. SPORADICALLY OVER THE PAST SEVERAL MONTHS THE INFO CENTER WOULD BLIP OUT AND THE SERVICE STABILITRAK LIGHT WOULD COME ON. THE DEALER COULD NEVER REPLICATE THE ISSUE. IT NEVER INVOLVED THE STEERING UNTIL NOW.
NHTSA ODI #10840179
Official recalls
5Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jul 2, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Consequence & remedy
Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Jun 26, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
Sep 23, 2013
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗