2012 Chevrolet Cruze

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE NAVIGATIONAL SYSTEM PROVIDED FAILED AND WOULD PROVIDE ERRONEOUS DIRECTIONS. IN ADDITION, THE CONTACT WAS CONCERNED ABOUT THE PUSH-TO-START BUTTON FEATURE BECAUSE THE VEHICLE COULD BE STARTED WITHIN FIVE MINUTES OF BEING PARKED WITHOUT THE KEY BEING USED. IN ADDITION, THE CONTACT STATED THAT THE PUSH-TO-START FEATURE COULD NOT RECOGNIZE THE KEY WHILE IT WAS IN THE TRUNK OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURES. THE DEALER ADVISED THE CONTACT THAT THE NAVIGATIONAL SYSTEM CHIP NEEDED TO BE UPDATED. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED THAT THE PUSH-TO-START FEATURE WAS OPERATING AS DESIGNED AND THAT THE VEHICLE COULD NOT READ THE KEY WHILE IT WAS IN THE TRUNK BECAUSE THE VEHICLE WAS NOT EQUIPPED WITH THE ONSTAR SYSTEM THAT WAS ABLE TO PERFORM THAT FUNCTION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 10,500.

I BOUGHT A 2012 CHEVY CRUZE ECO THAT HAS 4 GOODYEAR ASSURANCE FUEL MAX TIRES ON JULY 12, 2013. I WAS DRIVING BACK HOME FROM MY PARENTS HOUSE APPROXIMATLEY 30 MILES AWAY. I GOT ABOUT 4 MILES OUT OF TOWN AND MY LOW TIRE PRESSURE LIGHT CAME ON. I CHECKED THE TIRE PRESSURE SCREEN ON THE DASH AND I WAS SLOWLY LOSING TIRE PRESSURE. I MADE IT BACK HOME WITH 6 PSI OF AIR IN MY TIRE. (IT IS SUPPOSED TO HAVE 35 PSI.) I GOT HOME AND LOOKED AT THE TIRE AND IT HAS ABOUT A 3/4" CRACK ON THE OUTSIDE WALL OF THE TIRE. I PUT AIR BACK IN IT AND IT DEFLATED AGAIN PRETTY QUICK. *TR

DRIVING BACK HOME CAR STARTED TO JERK AND ALL LIGHTS ON DASH BEGAN TO FLICKER. PULLED OVER AND WITHIN A MINUTE CAR STARTED TO SMOKE FROM UNDER THE HOOD THEN BEHIND DASH. STATE TROOPER PULLED BEHIND ME AND ASSISTED SEE WHAT WAS THE TROUBLE. LIFTED UP THE HOOD AND SAW ENGINE WAS ON FIRE AT THE REAR OF ENGINE. TROOPER BEGAN TO HELP REMOVE PERSONAL ITEMS BUT CAR WAS IN FLAMES VERY QUICKLY FROM AROUND REAR OF ENGINE. CONTACTED THE CHEVY DEALER IN VIRGINIA BEACH FROM WHICH THE CRUZE WAS PURCHASE. NEVER GOT A RETURN CALL. CONTACTED THEIR FINANCE MANAGER ONCE A WEEK. NO REPLY. CONTACTED MAIN MANAGER LEFT MESSAGE. AGAIN NO REPLY. THE ONLY CALL I GOT FROM CHEVY WAS THEIR GM FINANCIAL WHERE THE LOAN IS.. THEY WANTED THE PAYOFF QUICK AND VERY LITTLE ASSISTANCE IN HELPING TO GET INFO ON WHAT TO DO NEXT.. WOULD HAVE LEFT IT ALONE BUT SON IS IN NAVY AND NEEDS A CAR. THE ONLY HELP WE GOT WAS FROM THE TROOPERS THAT REFER US TO THIS SITE. ALSO SAW THAT THE CRUSE IS HAVING PROBLEMS WITH ENGINE FIRES AND DASH FIRES. WANT SOMETHING DONE BEFORE SOMEONE GETS HURT FROM THIS. MY SON RECOGNIZED A PROBLEM AND PULLED OVER. SOMEONE ELSE MIGHT NOT BE SO LUCKY.

WHILE DRIVING ON ORTEGA HIGHWAY WHICH IS A TWO LANE HIGHWAY AND IS A CONNECTOR ROAD FROM INLAND EMPIRE TO ORANGE COUNTY WITH NARROW LANES RUNNING THRU CLEVELAND NATIONAL FOREST, I WAS DRIVING WITH THE FLOW OF TRAFFIC AND THE CAR SUDDENLY SHUT OFF, STEERING WHEEL LOCKED, VARIOUS COMPUTER PANEL LIGHTS STARTED FLASHING AND THE CAR BECAME UNCONTROLLABLE TO THE POINT WHERE IT ALMOST WENT OVER CLIFF. THIS WAS THE MOST HORRIFIC EXPERIENCE AND LUCKY TO BE ALIVE. I HAVE CONTACTED GM DIRECTLY AND WILL CONTACT THE MEDIA IN THE EVENT I RECEIVE NO RESOLUTION. THE CAR IS A SAFETY HAZARD AT THIS POINT AND NOT DRIVABLE. SADLY I JUST PURCHASED THE CAR IN MARCH OF THIS YEAR. I REFUSE TO BE STUCK WITH THIS CAR THAT I COMPLETELY LOST TRUST TO DRIVE WITH MYSELF LET ALONE WITH MY CHILDREN. *TR

AFTER CAR RAN, THEN PARKED AND TURNED OFF, THEN STARTED UP AGAIN THE POWER BRAKES FAILED FOR APPROXIMATELY 60 SECONDS. IN MY OPINION THE CAR WAS WARM/HOT, THE WEATHER WAS WARM/HOT, AND THE TEMPERATURE AFFECTED THE POWER BRAKE SYSTEM WHEN STARTED IN THE HEAT. HAVING THE A/C ON MAY HAVE ROBBED SOME POWER AS WELL. PROBLEM IS NOW MORE FREQUENT DURING WARM WEATHER, TO THE POINT I AM CONCERNED ABOUT MY SAFETY AND THE SAFETY OF ANY OTHER DRIVER WHO MAY NOT BE AWARE OF THE ISSUE. *TR

LAST NIGHT MY WIFE AND I (WHO IS 9 MONTHS PREGNANT) GOT INTO OUR 2012 CHEVY CRUZE AND WENT TO BACK OUT OF THE PARKING LOT. WHEN BACKING OUT THE CAR STARTED SHAKING REALLY WEIRD AS I RELEASED MY FOOT OFF THE BRAKE PEDAL. I RELEASED FULL AND CONTINUED TO BACKUP AS I DIDN'T KNOW WHAT WAS GOING ON. WHEN I WENT TO APPLY THE BRAKES AGAIN I PUSHED THE BRAKE PEDAL DOWN ALL THE WAY AND THE CAR BARELY STOPPED. LUCKILY I WAS ABLE TO PULL THE EMERGENCY BRAKE IN TIME BEFORE HITTING THE MULTIPLE CARS BEHIND MY VEHICLE.I PUT THE CAR IN DRIVE AND PULLED FORWARD INTO THE PARKING SPOT AND AS I WENT TO STOP AGAIN IT WAS THE SAME ISSUE. THE CAR WOULD NOT FULLY STOP NO MATTER HOW HARD I PUSHED DOWN ON THE BRAKE PEDAL. LUCKILY, I WAS THE ONE DRIVING AND WE WEREN'T UP TO HIGHWAY SPEEDS YET OR IT COULD'VE RESULTED IN THE DEATH OF MULTIPLE PEOPLE. *TR

TOTAL BRAKE FAILURE ON FIVE DIFFERENT OCCASIONS. WHEN DRIVING THE VEHICLE AFTER BEING PARKED A MOMENTARY TOTAL BRAKE FAILURE OCCURS SOMETIMES. I BACKED OUT OF A PARKING SPACE ON AN INCLINE , BRAKED AND THE PEDAL WAS FIRM, NO BRAKES AT ALL, PUMPED THE BRAKE , PEDAL SLOWLY GOES TO THE FLOOR, ANOTHER PUMP AND BRAKING IS OK.THIS HAPPENED TO MY WIFE ON FOUR OTHER OCCASIONS IN A PARKING LOT AFTER STARTING THE VEHICLE. IT HAPPEN AND CORRECTS ITSELF VERY QUICKLY, AT LEAST FOR NOW. DEALER HAS BEE NO HELP.I CHECKED THE INTERNET AND I AM NOT ALONE , NUMEROUS COMPLAINTS OF THE SAME CONDITION. *TR

I JUST STARTED BACKING OUT OF A PARKING SPOT AT THE GROCERY STORE, AND WHEN I WENT TO HIT THE BRAKES, THE BRAKE PEDAL HARDLY MOVED AND THE CAR KEPT ROLLING. I APPLIED EXTREME PRESSURE TO THE BRAKE PEDAL BECAUSE I ALMOST HIT ANOTHER PARKED CAR. IT EVENTUALLY CAME TO A STOP JUST INCHES FROM THE OTHER CAR. THEN WHEN I LEFT THE PARKING LOT I PROCEEDED TO THE TRAFFIC LIGHT, WHICH WAS RED AT THE TIME, I APPLIED THE BRAKE, AND IT DID THE SAME THING! I ALMOST REAR-ENDED THE CAR IN FRONT OF ME! I FINALLY GOT THE CAR HOME, BUT I KEPT GREAT DISTANCES BETWEEN OUR CAR AND THE CARS IN FRONT OF ME. LUCKILY IT DIDN'T HAPPEN AGAIN, AND I MADE IT HOME SAFE! LATER IN THE DAY, I TESTED THE BRAKES AGAIN, BY BACKING OUT OF THE GARAGE, AND IT HAPPENED AGAIN! MAKES ME VERY NERVOUS! THIS CAR IS GOING TO THE GM DEALER TO GET FIXED! HOPEFULLY I DON'T HAVE AN ACCIDENT ON MY WAY THERE! GM NEEDS TO DO A RECALL TO FIX THIS PROBLEM BEFORE SOMEONE GETS HURT OR KILLED!!! *TR

I PURCHASE THIS CAR A LITTLE OVER 3 WKS AGO. DROVE OK AT DEALERSHIP. PROBLEM: I PUT CAR IN REVERSE AND STILL HAD FOOT ON BRAKES FELT CAR MOVE. DID THIS A COUPLE MORE TIMES WHILE TRYING TO BACK OUT OF DRIVEWAY.. WAS IN PARKING LOT BACKING OUT PUT FOOT ON BRAKE AND STILL FELT MOVEMENT. TOOK CAR INTO SHOP THEY SAID BRAKES NEEDED TO BE ADJUSTED. THEY SAID THEY FIXED AND TOLD ME I WAS ALL SET. STILL HAVING THE SAME PROBLEM. AND IT HAS DONE IT ONCE WHILE IN DRIVE. CAR KIND ROLLS AND BRAKE PEDAL IS GOES TO FLOOR BUT DOESN'T GRIP. I PURCHASED THE CAR USED AND IT WAS SUPPOSE TO HAVE BEEN INSPECTED. THE PROBLEM STARTED ON THE 3RD DAY I HAD IT. SO ONCE AGAIN I AM GOING BACK TO THE SHOP TO SEE WHAT CAN BE DONE. IT'S A VERY BAD FEELING WHEN YOU HAVE YOUR FOOT ON BRAKE AND CAR STILL MOVES-- BUT IT STOPS FINE ACTUALLY DRIVING. THIS BASICALLY HAPPENS WHEN MOVING FROM PARK. *TR

WHILE DRIVING MY NEW CHEVY CRUZE I HAVE NOTICED THAT ONCE IN A WHILE I WILL GO TO ACCELERATE AND THE CAR WILL NOT GO. I'LL GET TO ABOUT 20MPH AND IT'S LIKE THE CAR DOESN'T KNOW I'M PUSHING THE PEDAL TO ACCELERATE. I CAN TELL THAT IS GETTING GAS AND THAT IT'S NOT THE TRANSMISSION BECAUSE IT DOESN'T MAKE A SOUND. IT JUST STOPS AT ABOUT 20MPH AND DOESN'T GO ANY FURTHER UNTIL I PUT THE PEDAL DOWN FURTHER, DOESN'T GO, THEN A LITTLE MORE THEN IT SUDDENLY ACCELERATES AND JERKS BECAUSE I HAVE THE PEDAL DOWN SO FAR. I'VE SEEN OTHER COMPLAINTS ON THE WEBSITE AND I BELIEVE IT IS DUE TO A FAULTY TSP SENSOR. MY DEALER CANNOT FIND THE ISSUE BECAUSE THEY CAN NOT MAKE IT REOCCUR AND THE CHECK ENGINE LIGHT DOES NOT GO ON. THE LAST INCIDENT THAT HAPPENED WHILE I WAS MERGING ON TO I-55 SOUTH AND AS I WAS MERGING MY CAR WOULD NOT ACCELERATE WITH A LINE OF CARS BEHIND ME AND A LINE OF CARS ON MY LEFT. VERY SCARY. WHEN I ASKED MY DEALER WHAT HAPPENS WHEN I GET INTO AN ACCIDENT BECAUSE OF THIS I WAS JUST TOLD I HOPE THAT DOESN'T HAPPEN AND WHEN IT HAPPENS AGAIN TO BRING IT BACK. *TR