NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
865 reports55,000 miles · Feb 1, 2014
Visibility/wiper
DRIVING IN HARD RAIN IN NEAR RUSH HOUR CHICAGO TRAFFIC, THE DRIVER'S SIDE WINDSHIELD WIPER QUIT WORKING MAKING DRIVER'S VISIBILITY VERY POOR. INSPECTION REVEALED THAT THE PLASTIC CUP HAD POPPED OFF THE METAL BALL ON THE LINKAGE. IT WOULD NOT SNAP BACK ON. THE WIPER TRANSMISSION WAS REPLACED TO REPAIR THE CAR AT OWNERS EXPENSE, B…
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DRIVING IN HARD RAIN IN NEAR RUSH HOUR CHICAGO TRAFFIC, THE DRIVER'S SIDE WINDSHIELD WIPER QUIT WORKING MAKING DRIVER'S VISIBILITY VERY POOR. INSPECTION REVEALED THAT THE PLASTIC CUP HAD POPPED OFF THE METAL BALL ON THE LINKAGE. IT WOULD NOT SNAP BACK ON. THE WIPER TRANSMISSION WAS REPLACED TO REPAIR THE CAR AT OWNERS EXPENSE, BECAUSE THE CAR WAS OUTSIDE OF 3YEAR/36,000MILE WARRANTY BASED ON MILEAGE. *TR
NHTSA ODI #10562486
25 miles · Jan 28, 2014
Engine And Engine CoolingService Brakes, Hydraulic
COOLANT ODOR IN PASSENGER COMPARTMENT FROM DAY ONE. WATER PUMP REPLACED TWICE IN THE PREVIOUS 8 MONTHS. STILL LEAKS COOLANT. VEHICLE IS UNSAFE BECAUSE YOU NEVER KNOW WHEN OR WHERE YOU WILL BECOME DISABLED AND NEED TO BE TOWED IE: HIGHWAY LOCATION, NIGHT, BAD NEIGHBORHOOD ETC. . MY WIFE NO LONGER WANTS TO DRIVE THIS VEHICLE. AL…
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COOLANT ODOR IN PASSENGER COMPARTMENT FROM DAY ONE. WATER PUMP REPLACED TWICE IN THE PREVIOUS 8 MONTHS. STILL LEAKS COOLANT. VEHICLE IS UNSAFE BECAUSE YOU NEVER KNOW WHEN OR WHERE YOU WILL BECOME DISABLED AND NEED TO BE TOWED IE: HIGHWAY LOCATION, NIGHT, BAD NEIGHBORHOOD ETC. . MY WIFE NO LONGER WANTS TO DRIVE THIS VEHICLE. ALSO HAVE HAD THE BRAKING RECALL DONE TWICE NOW, SO FAR SO GOOD, BUT FOR HOW LONG? *TR
NHTSA ODI #10561904
65,000 miles · Jan 26, 2014
Engine
DRIVING ON RURAL ROAD TEMPERATURE GAUGE WENT ALL THE WAY TO HOT. STOPPED CAR LOOKED UNDER HOOD THERE WAS NO LIQUID IN THE ANTIFREEZE TANK WENT TO A HOUSE AND GOT WATER TO FILL IT UP. TEMP GAUGE WENT BACK TO NORMAL. CHECK ENGINE STAYED ON. TOOK CAR TO DEALER FOR INSPECTION THEY SAID THERMOSTAT HOUSING REPLACED . EVERY THING FINE.…
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DRIVING ON RURAL ROAD TEMPERATURE GAUGE WENT ALL THE WAY TO HOT. STOPPED CAR LOOKED UNDER HOOD THERE WAS NO LIQUID IN THE ANTIFREEZE TANK WENT TO A HOUSE AND GOT WATER TO FILL IT UP. TEMP GAUGE WENT BACK TO NORMAL. CHECK ENGINE STAYED ON. TOOK CAR TO DEALER FOR INSPECTION THEY SAID THERMOSTAT HOUSING REPLACED . EVERY THING FINE. ON 1/24/2014 THE SAME THING HAPPENED THIS TIME THE COOLING FAN WAS RACING LIKE I HAD NEVER HEARD BEFORE PULLED IN TO A MALL PARKING LOT RAISED HOOD ANTIFREEZE TANK EMPTY. I LOOKED AND SAW GREEN LIQUID WHERE THE PIPE FROM ANTIFREEZE TANK CONNECTS TO THE ENGINE . THE VEHICLE IS DEFINITELY LOOSING ANTIFREEZE WHERE THE COOLANT GOES IN TO THE ENGINE.. THIS IS THE SECOND TIME I ALMOST BURNED THE ENGINE. *TR
NHTSA ODI #10561502
Mileage unknown · Jan 23, 2014
Service Brakes, HydraulicCrashInjury
2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE. *SMD ON NOVEMBER 13, 2013, THE CONSUMER MERGED INTO TO STOP AND GO TRAFFIC. SHORTLY AFTER MERGING, ANOTHER MOTORIST APPLIED HIS/HER BRAKES. THE CONSUMER APPLIED PRESSURE TO THE BRAKE, BUT NOTHING HAPPENED. THERE WAS NO CATCH, NO GRINDING,AND NO DECELER…
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2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE. *SMD ON NOVEMBER 13, 2013, THE CONSUMER MERGED INTO TO STOP AND GO TRAFFIC. SHORTLY AFTER MERGING, ANOTHER MOTORIST APPLIED HIS/HER BRAKES. THE CONSUMER APPLIED PRESSURE TO THE BRAKE, BUT NOTHING HAPPENED. THERE WAS NO CATCH, NO GRINDING,AND NO DECELERATION AS THE BRAKE WAS APPLIED. CONSEQUENTLY, THE CONSUMER REAR ENDED THE VEHICLE IN FRONT OF HER. THE CONSUMER STATED THE BRAKES FAILED TO ENGAGE. HOWEVER, NO PROBLEM WAS FOUND AND ACCORDING TO THE BLACK BOX IN THE VEHICLE, THE BRAKES WERE OPERATIONAL AT THE TIME OF THE ACCIDENT. THE CONSUMER RECEIVED A RECALL NOTICE, A MONTH BEFORE THE ACCIDENT. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB
NHTSA ODI #10560952
53,220 miles · Jan 22, 2014
Electrical SystemElectronic Stability Control (esc)Steering
IT BEGINS WITH THE RADIO BLINKING ON AND OFF WHEN THIS IS HAPPENING THERE ARE SEVERAL THINGS WE NOTICE THAT GOES ON IN THE INSTRUMENT PANEL SUCH AS SIGNAL LIGHTS NO SOUND, SOMETIMES PUTTING THE WINDOW UP WILL TRIGGER THE WRENCH TO BE DISPLAYED, ALSO LOSS OF THE ABILITY TO TURN THE WHEEL. NO CRUISE CONTROL WHEN THE RADIO IS BLINK…
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IT BEGINS WITH THE RADIO BLINKING ON AND OFF WHEN THIS IS HAPPENING THERE ARE SEVERAL THINGS WE NOTICE THAT GOES ON IN THE INSTRUMENT PANEL SUCH AS SIGNAL LIGHTS NO SOUND, SOMETIMES PUTTING THE WINDOW UP WILL TRIGGER THE WRENCH TO BE DISPLAYED, ALSO LOSS OF THE ABILITY TO TURN THE WHEEL. NO CRUISE CONTROL WHEN THE RADIO IS BLINKING. *TR
NHTSA ODI #10560912
16,000 miles · Jan 21, 2014
EngineInjury
NOXIOUS COOLANT SMELL INSIDE VEHICLE WHEN HEATER IS ON. COOLANT SMELL COMING FROM ENGINE COMPARTMENT WHEN IT IS WARM. THE WATER PUMP HAS BEEN CHANGED, NEXT REPAIR WAS RE ROUTING COOLANT RESERVOIR, NEXT REPAIR WAS MOLD FOUND IN HEATER CORE COMPARTMENT/CLEANED AND DEODERIZER WAS USED, LAST REPAIR WAS HEATER CORE CASE REPLACED. …
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NOXIOUS COOLANT SMELL INSIDE VEHICLE WHEN HEATER IS ON. COOLANT SMELL COMING FROM ENGINE COMPARTMENT WHEN IT IS WARM. THE WATER PUMP HAS BEEN CHANGED, NEXT REPAIR WAS RE ROUTING COOLANT RESERVOIR, NEXT REPAIR WAS MOLD FOUND IN HEATER CORE COMPARTMENT/CLEANED AND DEODERIZER WAS USED, LAST REPAIR WAS HEATER CORE CASE REPLACED. THIS PROBLEM STARTED WITH A LEAKING WATER PUMP AND HAS NOT BEEN ADDRESSED. SEEMS GM IS TRYING DIFFERENT REPAIRS IN HOPES IT WILL BE FIXED. THE PROBLEM DOESN'T,T SEEM TO BE DIAGNOSED. ONLY HAPPENS IN COLD WEATHER MONTHS WITH THE HEATER ON. HEATED AIR FROM THE VENTS SMELL LIKE BURNED COOLANT. VERY IRRITATING TO THE EYES AND THROAT, EYES ARE WATERY AND SWOLLEN, VERY DIFFICULT TO SEE AND DRIVE. THEN SEVERE COUGHING. WE CAN NOT SAFELY DRIVE LONGER THAN 20 MINUTES. MY DEALER TELLS ME THEY NEVER HEARD OF THIS PROBLEM YET IS QUICK SEARCH OF THE INTERNET SHOWS MANY DOCUMENTED CASES. THE SMELL OF COOLANT IS IN OUR CLOTHES AND THE FABRIC OF THE INTERIOR OF THE CAR. *TR
NHTSA ODI #10560892
12,000 miles · Jan 21, 2014
Engine
ENGINE DOES NOT MAINTAIN ENGINE TEMPERATURE AND CONSEQUENTLY DOES NOT HAVE CONSISTENT HEAT. IT WILL GO FROM 170 DEGREES TO 100 IN LESS THAN 3 BLOCKS. THIS WILL CAUSE THE WINDOWS TO FROST OVER AND LIMIT VISIBILITY. IT HAS BECOME UNSAFE TO DRIVE IN THE WINTER. IT HAS BEEN IN FOR REPAIRS ABOUT 8 TIMES IN TWO YEARS WITH NO SUCCES…
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ENGINE DOES NOT MAINTAIN ENGINE TEMPERATURE AND CONSEQUENTLY DOES NOT HAVE CONSISTENT HEAT. IT WILL GO FROM 170 DEGREES TO 100 IN LESS THAN 3 BLOCKS. THIS WILL CAUSE THE WINDOWS TO FROST OVER AND LIMIT VISIBILITY. IT HAS BECOME UNSAFE TO DRIVE IN THE WINTER. IT HAS BEEN IN FOR REPAIRS ABOUT 8 TIMES IN TWO YEARS WITH NO SUCCESS. I ALSO CONTACTED CHEVROLET CUSTOMER CARE. THEY TOLD ME NOT TO TURN THE HEATER FAN IN PAST LEVEL 2 UNTIL THE ENGINE REACHES OPERATING TEMPERATURE. THE PROBLEM IS THAT IT RARELY DOES OR HOLDS IT VERY LONG. THIS WINTER IN MN HAS RANGED ALL THE WAY TO -20. REGARDLESS OF TEMPERATURE IT DOES THE SAME THING. MY RESEARCH INDICATES THIS HAS BEEN AN ISSUE WITH THE CRUZE AT LEAST SINCE 2011. *TR
NHTSA ODI #10560761
21,000 miles · Jan 21, 2014
Electrical SystemElectronic Stability Control (esc)Steering
ELECTRICAL ISSUES THAT INCLUDE LOSS OF POWER STEERING WHILE DRIVING: WARNING INDICATORS WOULD FLASH ON AND OFF, SUCH AS "SERVICE STABILITRAK", "SERVICE POWER STEERING" AND "SERVICE ABS", WHILE DRIVING.RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. WHAT…
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ELECTRICAL ISSUES THAT INCLUDE LOSS OF POWER STEERING WHILE DRIVING: WARNING INDICATORS WOULD FLASH ON AND OFF, SUCH AS "SERVICE STABILITRAK", "SERVICE POWER STEERING" AND "SERVICE ABS", WHILE DRIVING.RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. WHAT I FIND ALARMING IS DURING THESE EPISODES, THE POWER STEERING ACTUALLY FAILS FOR A SHORT PERIOD OF TIME. ON A 20 MINUTE DRIVE, I EXPERIENCED 4 FAILURES AND THE ABOVE ELECTRICAL ISSUES HAPPENING NON-STOP FOR THE DURATION OF THE TRIP. A DAY LATER, AS A TEST, I DROVE MY CAR AROUND MY NEIGHBORHOOD (LESS THAN A 1 MINUTE DRIVE) AND EXPERIENCED ALL THE SAME ISSUES, INCLUDING LOSS OF POWER STEERING...I HAVE SCHEDULED SERVICE WITH A DEALER...A SEARCH ON THE INTERNET SHOWS AN ALARMING NUMBER OF CHEVY CRUZE OWNER WITH THIS ISSUE, WHICH POINTS TO MANUFACTURING OR DESIGN DEFECT AND NOT WEAR & TEAR...LOSS OF POWER STEERING WHILE IN MOTION WOULD SEEM TO BE A SAFETY ISSUE AND SHOULD BE ADDRESSED. *TR....UPDATED 07/31/14 *BF *TR
NHTSA ODI #10560745
900 miles · Jan 18, 2014
EnginePower Train
COOLANT SMELL INSIDE VEHICLE CABIN AND OUTSIDE OF VEHICLE. NOTICED WHEN I FIRST PURCHASED THE CAR DURING THE WINTER. THIS OCCURS AFTER EXTENDED DRIVES, TYPICALLY MORE THAN 30 MINUTES, DURING COLD WEATHER WHEN USING THE HEAT. PROBLEM HAS PROGRESSIVELY GOTTEN WORSE. GM HAS LOOKED INTO IT APPROXIMATELY 8 TIMES. 4 REPAIR ATTEMP…
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COOLANT SMELL INSIDE VEHICLE CABIN AND OUTSIDE OF VEHICLE. NOTICED WHEN I FIRST PURCHASED THE CAR DURING THE WINTER. THIS OCCURS AFTER EXTENDED DRIVES, TYPICALLY MORE THAN 30 MINUTES, DURING COLD WEATHER WHEN USING THE HEAT. PROBLEM HAS PROGRESSIVELY GOTTEN WORSE. GM HAS LOOKED INTO IT APPROXIMATELY 8 TIMES. 4 REPAIR ATTEMPTS (COOLANT RESERVOIR CAP REPLACEMENT, WATER PUMP, COOLANT RESERVOIR MODIFICATION AND HVAC ASSEMBLY REPLACEMENT). PROBLEM HAS NOT BEEN RESOLVED. INTERNET SEARCH HAS REVEALED MANY OWNERS EXPERIENCING THE SAME CONDITION, AS WELL AS A CLASS ACTION LAW SUIT DUE TO THE COOLANT SMELL INSIDE THE VEHICLE CABIN. THIS IS A HEALTH RISK TO ALL OCCUPANTS. FURTHER RESEARCH REVEALED AFFECTED MODELS INCLUDE THE: CRUZE, MALIBU AND SONIC. *TR
NHTSA ODI #10560521
41,485 miles · Jan 15, 2014
Electrical SystemElectronic Stability Control (esc)Steering
THE CENTER INFORMATION CENTER WITH THE RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. SOMETIMES DURING THIS A NOTIFICATION WOULD COME UP "SERVICE TRACTION CONTROL" AND/OR "SERVICE STABILITRACK." I TRIED TROUBLESHOOTING IT MYSELF FOR A FEW DAYS. SOMETIM…
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THE CENTER INFORMATION CENTER WITH THE RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. SOMETIMES DURING THIS A NOTIFICATION WOULD COME UP "SERVICE TRACTION CONTROL" AND/OR "SERVICE STABILITRACK." I TRIED TROUBLESHOOTING IT MYSELF FOR A FEW DAYS. SOMETIMES THE BLINKER, SEAT WARMER, OR EVEN PLUGGING IN MY PHONE TO THE USB PORT SEEMED TO TRIGGER IT. I NOTICED THE VOLTAGE FLUCTUATING FROM 12.9 - 15.2V WHILE DRIVING OR AT A STOP. THE DAY THAT I TOOK THE VEHICLE IN FOR REPAIR, ALL THE NOTIFICATION LIGHTS BEGAN TO BLINK AND THEN THE POWER STEERING WENT OUT DURING A LEFT TURN. THE DEALERSHIP REPLACED BOTH BATTERY CABLES AND MENTIONED THAT THEY'VE HAD MANY OF THESE CARS IN WITH THIS SAME ISSUE. THE ISSUE APPEARED TO BE RESOLVED AND THE CAR WAS RUNNING GREAT, UNTIL YESTERDAY 1/15/14. EVERYTHING MENTIONED ABOVE, EXCEPT FOR THE POWER STEERING LOSS, IS HAPPENING AGAIN. IF YOU SEARCH THE INTERNET AND YOUTUBE, YOU'LL QUICKLY SEE THIS IS A GROWING PROBLEM THAT NEEDS TO BE RESOLVED AND RECALLED. *TR
NHTSA ODI #10560169
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ13002 · Air Bag Non-deployment
Opened May 31, 2013 · Closed Jul 9, 2014
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Additional source detail variants (6)
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
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