NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
865 reports46,000 miles · Sep 27, 2017
Engine
LACK OF POWER, COOLANT LEAKS, THE COOLING SYSTEM HAS A NUMBER OF PLASTIC PARTS. THE THERMOSTAT HOUSING AND A JUNCTION PIECE ARE MADE OF PLASTIC. AFTER CONSTANT HEAT AND COLD THEY CRACK. I HAD TO HAVE BOTH OF THESE PARTS REPLACED AT BELOW 40000 MILES AT A COST OF MORE THAN $800 DOLLARS. THESE PARTS WERE MADE TO FAIL. AS FOR POWER…
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LACK OF POWER, COOLANT LEAKS, THE COOLING SYSTEM HAS A NUMBER OF PLASTIC PARTS. THE THERMOSTAT HOUSING AND A JUNCTION PIECE ARE MADE OF PLASTIC. AFTER CONSTANT HEAT AND COLD THEY CRACK. I HAD TO HAVE BOTH OF THESE PARTS REPLACED AT BELOW 40000 MILES AT A COST OF MORE THAN $800 DOLLARS. THESE PARTS WERE MADE TO FAIL. AS FOR POWER WITH A TURBO IT LACKS POWER. I HAVE CHANGED THE SPARK PLUGS AND THE COIL PACK. STILL LACES POWER.
NHTSA ODI #11030204
400,000 miles · Sep 26, 2017
Engine
OVER HEATING. 3 TIMES IN 3 YEARS. I HAVE HAD TO HAVE WATER PUMP REPLACED AND THERMOMETER. MECHANIC HAS TOLD ME HE DOESN'T UNDERSTAND THIS ISSUE. CAR DOESN'T COOL DOWN IN IDLE. DIRECTED ME TO DEALERSHIP. 1 ST TIME OCCURRED I TOOK IT TO CLOSED SHOP. DEALERSHIP SAID IT'S NOT COVERED CAUSE THEY DIDN'T DO THE WORK. IT WASN'T …
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OVER HEATING. 3 TIMES IN 3 YEARS. I HAVE HAD TO HAVE WATER PUMP REPLACED AND THERMOMETER. MECHANIC HAS TOLD ME HE DOESN'T UNDERSTAND THIS ISSUE. CAR DOESN'T COOL DOWN IN IDLE. DIRECTED ME TO DEALERSHIP. 1 ST TIME OCCURRED I TOOK IT TO CLOSED SHOP. DEALERSHIP SAID IT'S NOT COVERED CAUSE THEY DIDN'T DO THE WORK. IT WASN'T LIKE I COULD GET IT TO THEM THE CAR WAS SHUTTING DOWN. NEXT TIME I GOT IT BACK TO SAME MECHANIC AS IT WAS STILL WARRANTY. THIS TIME THEY REPLACED SAME ITEMS NO CHARGE SAID TAKE IT TO DEALER THEY DON'T KNOW WHAT CAUSE IS. I KNOW OF OTHER PEOPLE THAT HAD A CHEVY CRUZ WITH SAME ISSUES AND THEY TRADED IT IN. THIS HAS BEEN A TERRIBLE CAR. THESE KIND OF PROBLEMS OCCURRED IN THE 80S NOT THE 2000S
NHTSA ODI #11030056
53,000 miles · Sep 25, 2017
Service Brakes
SAME ISSUE AS NHTSA ID NUMBER: 11024806 I RECEIVED RECALL #12213 IN OCTOBER 2013 REGARDING BRAKE VACUUM MICRO SWITCH. VEHICLE WAS TAKEN TO LOCAL DEALERSHIP IN DECEMBER 2013 FOR REPAIR. ON 8/23/17 HAD TO TAKE BACK TO THE DEALER TO HAVE THIS SAME PART REPLACED. DEALER INDICATED THAT SINCE THIS HAD ALREADY BEEN REPAIRED AS PART …
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SAME ISSUE AS NHTSA ID NUMBER: 11024806 I RECEIVED RECALL #12213 IN OCTOBER 2013 REGARDING BRAKE VACUUM MICRO SWITCH. VEHICLE WAS TAKEN TO LOCAL DEALERSHIP IN DECEMBER 2013 FOR REPAIR. ON 8/23/17 HAD TO TAKE BACK TO THE DEALER TO HAVE THIS SAME PART REPLACED. DEALER INDICATED THAT SINCE THIS HAD ALREADY BEEN REPAIRED AS PART OF THE REPLACEMENT, WOULD NOT BE COVERED. AS A RESULT, HAD TO PAY $330 OUT OF POCKET TO REPLACE THIS PART WHICH WAS A PREVIOUSLY KNOWN DEFECT THAT HAD YET AGAIN FAILED.
NHTSA ODI #11025401
104,000 miles · Sep 22, 2017
Electrical SystemElectronic Stability Control (esc)Steering
WHILE BREAKING, USING THE BLINKER, TURNING, OR JUST DRIVING THE CAR WILL LOOSE POWER, SLOW THE CAR DOWN, THE RADIO LOOSES POWER, AND MY SERVICE STABLITKY TRACK, SERVICE POWER STEERING, ALONG WITH TRACTION CONTROL, ANTI-BREAKING LIGHTS, AND A FEW OTHER LIGHT WILL ALL COME BACK ON. IT WILL DO THIS RANDOMLY WHILE DRIVING, IT SEEMS …
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WHILE BREAKING, USING THE BLINKER, TURNING, OR JUST DRIVING THE CAR WILL LOOSE POWER, SLOW THE CAR DOWN, THE RADIO LOOSES POWER, AND MY SERVICE STABLITKY TRACK, SERVICE POWER STEERING, ALONG WITH TRACTION CONTROL, ANTI-BREAKING LIGHTS, AND A FEW OTHER LIGHT WILL ALL COME BACK ON. IT WILL DO THIS RANDOMLY WHILE DRIVING, IT SEEMS TO DO IT MORE FREQUENTLY WHEN COMING TO A STOP OR ACCELERATING. I HAD THIS SERVICED BACK IN FEBRUARY OF 2017 AND THE DEALERSHIP TOLD ME I HAD ACID FROM MY BATTERY LEAKING INTO THE POSITIVE CABLE, SO I HAD ALL THE BATTERY AND BATTERY WIRES REPLACED. THIS TOOK CARE OF THE PROBLEM UNTIL A FEW WEEKS AGO. THIS IS HAPPENING MORE AND MORE OFTEN AND THE PROBLEM IS BECOMING WORSE. THIS IS A PERSISTENT PROBLEM WITH THE CHEVY CRUZES FROM THE RESEARCH I HAVE DONE AND CHEVY SEEMS TO BE DOING NOTHING ABOUT IT.
NHTSA ODI #11025063
57,558 miles · Sep 21, 2017
Service Brakes
THIS COMPLAINT IS IN REGARDS TO GENERAL MOTORS PARTICULARLY THE CHEVROLET DIVISION NOT RESPONDING TO ONGOING BRAKE PROBLEM NOTED IN THEIR RECALL NOTIFICATIONS. I RECEIVED RECALL #12213 IN OCTOBER 2013 REGARDING BRAKE VACUUM MICRO SWITCH. VEHICLE WAS TAKEN TO LOCAL DEALERSHIP IN DECEMBER 2013 FOR REPAIR. IT IS 3 YEARS 9 MONTHS AN…
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THIS COMPLAINT IS IN REGARDS TO GENERAL MOTORS PARTICULARLY THE CHEVROLET DIVISION NOT RESPONDING TO ONGOING BRAKE PROBLEM NOTED IN THEIR RECALL NOTIFICATIONS. I RECEIVED RECALL #12213 IN OCTOBER 2013 REGARDING BRAKE VACUUM MICRO SWITCH. VEHICLE WAS TAKEN TO LOCAL DEALERSHIP IN DECEMBER 2013 FOR REPAIR. IT IS 3 YEARS 9 MONTHS AND THE SAME COMPONENT HAS FAILED AGAIN ACCORDING TO MY LOCAL DEALERSHIP AND CLAIMS IT IS NO LONGER UNDER WARRANTY OR RECALL SINCE IT WAS REPLACED ONCE ALREADY. I SHOWED THEM A SUBSEQUENT RECALL NOTICE # 12213A DATED JUNE 2015 WITH THE SAME PART AT ISSUE. THEY CLAIM THAT THE RECALL I PRESENTED WAS NOT ASSIGNED TO MY VEHICLE BECAUSE OF THE VIN NUMBER. NO WHERE IN THE DOCUMENT DATED JUNE 2015 DOES IT STATE THAT THIS RECALL IS ONLY FOR CERTAIN VIN NUMBERS. IN FACT IT CLEARLY IDENTIFIES 2011-2012 CHEVROLET CRUZE AS THE PROBLEM YEAR VEHICLE WHICH I OWN. IF RECALL NOTICES ARE VIN NUMBER SPECIFIC THEN IT SHOULD BE STATED SOME WHERE ON THE RECALL NOTICE THAT THESE RECALLS ARE VIN NUMBER SPECIFIC. AS A CONSUMER WHEN WE LOOK THIS INFORMATION UP AND IT CLEARLY IDENTIFIES THE YEAR MAKE AND MODEL OF THE VEHICLE I OWN IT SHOULD BE SAFE TO ASSUME THAT THE RECALL APPLIES. YOUR ASSISTANCE AND CLARIFICATION IN THIS MATER WOULD BE GREATLY APPRECIATED.
NHTSA ODI #11024806
36,200 miles · Sep 15, 2017
Engine
ECO 1.4L MODEL. ENGINE SUDDENLY BEGAN TO RUN ROUGH, MOST NOTICEABLE AT IDLE. SHORT TIME LATER CHECK ENGINE LIGHT CAME ON AND STAYED ON. AFTER TURNING CAR OFF COOLING FAN STAYED ON SEVERAL MINUTES, WHICH IT HAD NEVER DONE BEFORE. DEALER REPLACED VALVE COVER, AND INTAKE MANIFOLD FOR $1100, OUT OF WARRANTY. ONLY 36,200 MILES. FAILU…
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ECO 1.4L MODEL. ENGINE SUDDENLY BEGAN TO RUN ROUGH, MOST NOTICEABLE AT IDLE. SHORT TIME LATER CHECK ENGINE LIGHT CAME ON AND STAYED ON. AFTER TURNING CAR OFF COOLING FAN STAYED ON SEVERAL MINUTES, WHICH IT HAD NEVER DONE BEFORE. DEALER REPLACED VALVE COVER, AND INTAKE MANIFOLD FOR $1100, OUT OF WARRANTY. ONLY 36,200 MILES. FAILURE OF A NON-MOVING PART AT SUCH LOW MILEAGE IS CLEARLY A DEFECT.
NHTSA ODI #11023721
80,043 miles · Sep 14, 2017
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
CAR SLOW TO CRANK, CHECK POWER STEERING COMES ON OR CHECK ANTI THEFT SYSTEM OCCASIONALLY. SOMETIMES THE WIPERS, EMERGENCY LIGHTS OR TRUNK POPS OPEN. NO ON CAN GIVE ME AN ANSWER AS TO WHAT THE HECK IS GOING ON WITH MY 2012 CRUZ. THIS HAPPENS WHILE THE CAR IS STATIONARY.
NHTSA ODI #11023518
135,000 miles · Sep 14, 2017
Service Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE VEHICLE FAILED TO SLOW DOWN AND THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED …
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE VEHICLE FAILED TO SLOW DOWN AND THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER SWITCH HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
NHTSA ODI #11023414
99,000 miles · Sep 2, 2017
Power Train
VALVE COVER REPLACEMENT - MY CAR HAS HAD VARIOUS CODES GOING FOR MONTHS. THESE VARIOUS CODES ALL POINT TO AN EMISSIONS LEAK FROM THE VALVE COVER AND NOW I HAVE TO REPLACE THIS AND IT IS ONE ENTIRE UNIT. I SEE MANY COMPLAINTS ABOUT THESE SPRINGS AND VALVE COVERS. IF CHEVROLET KNEW IT WAS A PROBLEM, WHY WOULDN'T THEY RECALL THES…
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VALVE COVER REPLACEMENT - MY CAR HAS HAD VARIOUS CODES GOING FOR MONTHS. THESE VARIOUS CODES ALL POINT TO AN EMISSIONS LEAK FROM THE VALVE COVER AND NOW I HAVE TO REPLACE THIS AND IT IS ONE ENTIRE UNIT. I SEE MANY COMPLAINTS ABOUT THESE SPRINGS AND VALVE COVERS. IF CHEVROLET KNEW IT WAS A PROBLEM, WHY WOULDN'T THEY RECALL THESE AND FIX THIS BEFORE MAKING A SINGLE MOM LIKE ME WHOSE TRYING TO GO BACK TO SCHOOL, PAY FOR THIS! I HAVE TO WORRY ABOUT PULLING OUT IN FRONT SOMEONE AND THE CAR STALLING AND RISKING MY AND MY CHILDREN'S LIVES ALL BECAUSE CHEVY USED A CHEAP, POORLY DESIGNED PART FOR THIS!
NHTSA ODI #11021225
70,000 miles · Aug 29, 2017
Service Brakes
THE BRAKE PEDAL IN MY CRUZE WILL NOT LET YOU PUSH IT DOWN. IT FEELS THAT THERE IS SOMETHING BLOCKING IT WHICH WILL NOT ALLOW YOU TO BRAKE WHEN NEEDED. THE FIRST TIME THIS HAPPENED WAS IN 2015 IN WHICH WE LEARNED OF A RECALL (13V360000) FOR THE MICROSWITCH IN THE POWER BRAKE VACUUM PIPE ASSEMBLY. WE TOOK IT TO A CHEVROLET DEALERS…
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THE BRAKE PEDAL IN MY CRUZE WILL NOT LET YOU PUSH IT DOWN. IT FEELS THAT THERE IS SOMETHING BLOCKING IT WHICH WILL NOT ALLOW YOU TO BRAKE WHEN NEEDED. THE FIRST TIME THIS HAPPENED WAS IN 2015 IN WHICH WE LEARNED OF A RECALL (13V360000) FOR THE MICROSWITCH IN THE POWER BRAKE VACUUM PIPE ASSEMBLY. WE TOOK IT TO A CHEVROLET DEALERSHIP & WAS TOLD THE SWITCH WAS REPLACED. IN 2016 THE SAME THING HAPPENED, WHILE ACCELERATING SOMEONE PULLED OUT IN FRONT OF ME & WHEN I WENT TO STOP THERE WAS NO BRAKES BECAUSE THE PEDAL WOULD NOT PUSH. NO ACCIDENT OCCURRED AS I WAS ABLE TO AVOID THE OTHER VEHICLE. TOOK THE CAR BACK TO DEALERSHIP WHERE NO ONE THERE WAS ABLE TO GET IT TO HAPPEN AGAIN SO THEREFORE WAS TOLD NOTHING WAS WRONG, BUT I DIDNT PUSH THE BRAKES HARD ENOUGH IN JULY 2017, WHILE BACKING OUT OF A PARKING SPOT, WENT TO STOP TO PUT THE CAR INTO DRIVE, THERE WAS AGAIN NO BRAKES. WE TOOK THE VEHICLE BACK AGAIN TO THE DEALERSHIP BECAUSE ONCE AGAIN THE BRAKES WERE NOT WORKING & THE BRAKE PEDAL HAD TO BE STOMPED ON TO GET IT TO EVEN MOVE A LITTLE BIT. WAS TOLD THAT THE MASTER CYLINDER HAD GONE OUT IN THE CAR AND THAT THE BRAKE BOOSTER MAY ALSO NEED TO BE REPLACED AS WELL. WE THEN HAD THE MASTER CYLINDER REPLACED. THAT DID NOT FIX THE PROBLEM. SO THEN WE HAD THE BRAKE BOOSTER REPLACED. WE PICKED UP THE VEHICLE ONLY TO FIND OUT WHEN ACCELERATING BUT NEED TO STOP THERE IS AGAIN NO BRAKES. THE CAR IS BACK AT THE DEALERSHIP WHO IS NOW STATING THAT IT COULD POSSIBLY BE THE BREAK BOOSTER CHECK VALUE BUT ARE NOT 100% SURE THAT THIS WILL FIX THE PROBLEM BUT DID STATE THAT IF THE ORIGINAL RECALL HAD BEEN DONE THAT WE WOULD NOT BE HAVING ANY OF THE PROBLEMS WE ARE HAVING NOW. I INFORMED THEM THAT THE RECALL WAS DONE AT ANOTHER CHEVY DEALERSHIP. SO AFTER ALMOST 2 YEARS $2,500 LATER WE STILL HAVE A VEHICLE WITHOUT BREAKS WE ARE UNABLE TO DRIVE THAT IS IN THE SHOP ONCE AGAIN.
NHTSA ODI #11020288
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ13002 · Air Bag Non-deployment
Opened May 31, 2013 · Closed Jul 9, 2014
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Additional source detail variants (6)
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
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