NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
865 reports109,000 miles · Jan 8, 2021
Power Train
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE SHIFTING GEAR OUT OF PARK TO DRIVE, THE GEAR SHIFTER FAILED TO ENGAGE PROPERLY. THE STABILITY TRAC CONTROL AND CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOWED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH CODE# P07…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE SHIFTING GEAR OUT OF PARK TO DRIVE, THE GEAR SHIFTER FAILED TO ENGAGE PROPERLY. THE STABILITY TRAC CONTROL AND CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOWED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH CODE# P0700 TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO CRAIN BUICK GMC (710 S AMITY RD, CONWAY, AR 72032, (501)329-6825) WHERE A DIAGNOSTIC TEST WAS PERFORMED AND IT WAS DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 16V502000 (ELECTRICAL SYSTEM, POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN PROVIDED WAS INCORRECT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
NHTSA ODI #11387224
112,000 miles · Dec 31, 2020
Unknown Or Other
THE VEHICLE HAS HAIL DAMAGE WHICH CAUSED IT TO BECOME A SALVAGE TITLE WATER PUMP LEAKING ANTIFREEZE WHICH HAS A RECALL ON IT AND CHEVROLET WILL NOT HONOR RECALL ONLY HAVE 112000 MILES ON THE VEHICLE I KEPT THE CAR INSTEAD OF SELLING IT TO THE INSURANCE COMPANY I HAVE PUT ABOUT $4000 IN REPAIRING TURBO CHARGER MANIFOLD RADIATOR A…
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THE VEHICLE HAS HAIL DAMAGE WHICH CAUSED IT TO BECOME A SALVAGE TITLE WATER PUMP LEAKING ANTIFREEZE WHICH HAS A RECALL ON IT AND CHEVROLET WILL NOT HONOR RECALL ONLY HAVE 112000 MILES ON THE VEHICLE I KEPT THE CAR INSTEAD OF SELLING IT TO THE INSURANCE COMPANY I HAVE PUT ABOUT $4000 IN REPAIRING TURBO CHARGER MANIFOLD RADIATOR AND LINE MANIFOLD AND THE LIST GOES ON.. FOR HAIL DAMAGE WHICH MADE IT A SALVAGE TITLE THAT I'M REFUSED A RECALL
NHTSA ODI #11385803
96,000 miles · Dec 18, 2020
Visibility/wiper
THE HVAC BLENDER DOOR MECHANISM ( HEAT MODE DOOR LEVER) BROKE WHICH DISABLES THE DEFROST MODE IN THE CAR. THIS HAPPENED DURING A WINTER STORM AND I COULD NOT SEE THROUGH THE WINDSHIELD AND ONLY PARTIAL VISION OF THE ROAD. VERY VERY DANGEROUS SITUATION AND GOING FORWARD. VERY EXPENSIVE FIX, SO I AM DEBATING WEATHER TO SPEND THE M…
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THE HVAC BLENDER DOOR MECHANISM ( HEAT MODE DOOR LEVER) BROKE WHICH DISABLES THE DEFROST MODE IN THE CAR. THIS HAPPENED DURING A WINTER STORM AND I COULD NOT SEE THROUGH THE WINDSHIELD AND ONLY PARTIAL VISION OF THE ROAD. VERY VERY DANGEROUS SITUATION AND GOING FORWARD. VERY EXPENSIVE FIX, SO I AM DEBATING WEATHER TO SPEND THE MONEY TO FIX MYSELF.
NHTSA ODI #11384107
80,000 miles · Nov 30, 2020
EngineFuel/propulsion System
REPLACED PCV VALVE ASSEMBLY TWICE AND STILL LEAKS OIL FROM COVER AND CAP. RUNS ROUGH ESPECIALLY WHEN IDLING, BAD GAS MILEAGE.
NHTSA ODI #11377206
Mileage unknown · Nov 5, 2020
Electrical SystemEngineSteering
SHORTLY AFTER PURCHASING CAR, THE CAR STARTED AND LIGHTS STARTED FLASHING BY ITSELF MORE THAN 10 MINUTES AFTER EXITING THE CAR. THEN HEAT STOPPED WORKING IN 0 DEGREE WEATHER. WHILE DRIVING NOTIFICATION SAID "AC OFF DUE TO HIGHT ENGINE TEMP". WHILE DRIVING CAR SHUT DOWN AND WOULDN'T START SAYING "SERVICE STABILI TRACK" TOOK TO ME…
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SHORTLY AFTER PURCHASING CAR, THE CAR STARTED AND LIGHTS STARTED FLASHING BY ITSELF MORE THAN 10 MINUTES AFTER EXITING THE CAR. THEN HEAT STOPPED WORKING IN 0 DEGREE WEATHER. WHILE DRIVING NOTIFICATION SAID "AC OFF DUE TO HIGHT ENGINE TEMP". WHILE DRIVING CAR SHUT DOWN AND WOULDN'T START SAYING "SERVICE STABILI TRACK" TOOK TO MECHANIC AND THEY SAID I NEED A NEW WATER PUMP AND HEAD GASKET. MIND YOU HEAT STOPPED WORKING AS WELL AGAIN. THEY CONFIRMED THERE WAS NO ANTIFREEZE BECAUSE ITS LEAKING. NOW THANK GOODNESS I WAS JUST GETTING HOME, COULD BARELY GET INTO THE DRIVEWAY BECAUSE NOW I'M GETTING A NOTIFICATION "SERVICE POWER STEERING". FROM EVERYTHING I'VE READ THERE HAVE BEEN RECALLS DUE TO ALL OF THESE ISSUES BUT MY VIN ISN'T LISTED. I STILL OWE ALMOST 5000.00 ON THIS CRAPPY CAR AND I'M COMPLETELY OVER IT... WORST CAR EVER
NHTSA ODI #11373249
29,500 miles · Nov 2, 2020
Electrical SystemEngine
OIL IS RUNNING FROM A CAST NUT THAT HOLDS AN ALTERNATOR BRACKET TO THE ENGINE BLOCK AND WITH THE CAR GOING DOWN THE ROAD AT HIGHWAY SPEEDS THERE' A STRONG POSSIBILITY THAT OIL COMING FROM THIS CAST NUT THAT CANT HOLD THE BRACKET STABLE IS LETTING THE PRESSURE OF THE OIL TO RUN OUT AND POSSIBLY COME IN CONTACT WITH THE INTERNAL …
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OIL IS RUNNING FROM A CAST NUT THAT HOLDS AN ALTERNATOR BRACKET TO THE ENGINE BLOCK AND WITH THE CAR GOING DOWN THE ROAD AT HIGHWAY SPEEDS THERE' A STRONG POSSIBILITY THAT OIL COMING FROM THIS CAST NUT THAT CANT HOLD THE BRACKET STABLE IS LETTING THE PRESSURE OF THE OIL TO RUN OUT AND POSSIBLY COME IN CONTACT WITH THE INTERNAL WORKINGS OF THE ALTERNATOR AND SHORT IT OUT WITH THE POSSIBILITY OF A FIRE STARTING AND CAUSING OTHER PROBLEMS UNDER THE HOOD PLUS THE CHANCE OF DESTROYING THE ENGINE IF THE LEAK OF THE OIL PRESSURE PUSHES THAT END OF THE BRACKET OUT OF THE ENGINE BLOCK AND THE OIL WILL COME OUT LIKE WATER COMING OUT OF A WATER HOSE. WHAT IS HAPPENING NOW EVERY TIME I DRIVE THE CAR AND STOP IT LEAVES OIL ALL OVER DIFFERENT PARTS OF THE ENGINE COMPARTMENT AND THE OIL LEAVES A BIG PUDDLE ON MY GARAGE FLOOR AND I END UP HAVING TO CRAWL UNDER THE CAR TO CLEAN EXCESS OIL OFF THE ENGINE AND THE GARAGE FLOOR ON A REGULAR BASIS. YOU TUBE IS SHOWING THAT SEVERAL DIFFERENT PEOPLE HAVE THIS PROBLEM THE BRACKET IS PUSHING OUT DUE THE FACT THAT THE CAST NUT IS BREAKING DOWN DUE TO THE HEAT AND IN TURN OIL STARTS RUNNING ALL OVER THE TOP SIDE OF THE MOTOR AND INTO DIFFERENT AREAS OF THE ENGINE COMPARTMENT. IT MIGHT REALLY GIVE YOU A BETTER IDEAL OF THIS PROBLEM IF YOU LOOK ON YOU TUBE CONCERNING OIL LEAK PROBLEMS WITH THE CHEVROLET CRUZE 1.4L ENGINE STARTING IN 2012 AND IT STARTED ON APPROX. 10-15-2020 AND CONTINUES TO HAPPEN ACCORDING TO HOW FAR I DRIVE AND HOW LONG THE ENGINE IS AT OPERATING TEMPERATURE. IF I CAN HELP YOU TO HELP ME AND A LOT OF OTHER PEOPLE THAT ARE HAVING THIS PROBLEM . THANKS FOR YOUR TIME AND I HOPE THIS CAN BE TAKEN CARE FOR THE SAFETY ASPECT! THANKS AGAIN I REALLY APPRECIATE YOUR HELP.
NHTSA ODI #11372583
141,000 miles · Oct 20, 2020
Air BagsStructureCrashInjury
WE WERE IN A CAR ACCIDENT AND ENDED UP REAR-ENDING A VEHICLE THAT HAD ALREADY STOPPED. WE HIT AT AN ESTIMATED SPEED OF 20-25MPH AND THE AIRBAGS DID NOT DEPLOY. WE WERE TRAVELING AT 45MPH WHEN THE BRAKES WERE HIT. IT SEEMS LIKE THE AIRBAGS SHOULD HAVE DEPLOYED AT THIS SPEED. WE ONLY HAVE MINOR INJURIES, BUT IF THERE IS A POSSIBIL…
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WE WERE IN A CAR ACCIDENT AND ENDED UP REAR-ENDING A VEHICLE THAT HAD ALREADY STOPPED. WE HIT AT AN ESTIMATED SPEED OF 20-25MPH AND THE AIRBAGS DID NOT DEPLOY. WE WERE TRAVELING AT 45MPH WHEN THE BRAKES WERE HIT. IT SEEMS LIKE THE AIRBAGS SHOULD HAVE DEPLOYED AT THIS SPEED. WE ONLY HAVE MINOR INJURIES, BUT IF THERE IS A POSSIBILITY OTHERS COULD GET HURT BECAUSE OF A SIMILAR ISSUE I FEEL THAT IT SHOULD BE AT LEAST LOOKED INTO. YOU WILL BE BETTER ABLE TO TELL IF THE ANGLE OR THE CRASH OR SOMETHING FAULTY THAT PROHIBITED THE AIRBAGS FROM DEPLOYING.
NHTSA ODI #11365340
Mileage unknown · Oct 19, 2020
Electronic Stability Control (esc)Fuel/propulsion SystemPower Train
THE CAR HAS HAD ISSUES SINCE I BOUGHT IT. EVERYTHING FROM THE TRANSMISSION TO THE SEATBELTS TO THE ENGINE TO THE BRAKES THERE IS SOMETHING WRONG. MY VIN NUMBER DOESNT MATCH THE RECALLS BUT TEVERYTHING THAT IS WRONG IS RECALLED ON THE 2012 AND 2013 BUT I MISSED THE RECALL BY A WEEK? SOUNDS LIKE TO ME GM KNEW THE MOST ISSUES WERE …
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THE CAR HAS HAD ISSUES SINCE I BOUGHT IT. EVERYTHING FROM THE TRANSMISSION TO THE SEATBELTS TO THE ENGINE TO THE BRAKES THERE IS SOMETHING WRONG. MY VIN NUMBER DOESNT MATCH THE RECALLS BUT TEVERYTHING THAT IS WRONG IS RECALLED ON THE 2012 AND 2013 BUT I MISSED THE RECALL BY A WEEK? SOUNDS LIKE TO ME GM KNEW THE MOST ISSUES WERE ON THE CAR MANAUFACTURED WHEN MINE WAS AND DIDNT WANT TO FIX THE PROBLEM
NHTSA ODI #11365131
100,000 miles · Oct 19, 2020
Electronic Stability Control (esc)
LESS THAN 30 DAYS I HAVE PURCHASE A CAR FROM GALLIMORE MOTORS STARTED HAVING ISSUES WITH THE TRANSMISSION SLIPPING REPORTED IT TO THE DEALER, WHO DID NOTHING. IT WAS LIKE OH WELL. THEN NOW THE STABILITRAK IS COMING ON, I HAVEN'T EVEN HAD THIS CAR FOR 30 DAYS UNTIL YESTERDAY.
NHTSA ODI #11365110
95,000 miles · Sep 28, 2020
Engine
I HAVE HAD TO CHANGE MULTIPLE PARTS RELATING TO THE COOLING SYSTEM OF THIS VEHICLE. THE PLASTIC PARTS HAVE EACH MELTED AND REQUIRED REPLACEMENT. UPON RESEARCH, MANY OTHERS HAVE HAD SIMILAR ISSUES. MY VEHICLE CONTINUES TO OVER HEAT, AND PARTS CONTINUE TO NEED REPLACEMENT.
NHTSA ODI #11361588
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ13002 · Air Bag Non-deployment
Opened May 31, 2013 · Closed Jul 9, 2014
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Additional source detail variants (6)
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
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