IllustrationAFTER ABOUT 15 MINUTES ON THE INTERSTATE AT A SPEED OF ABOUT 60MPH THE STEERING SEEMS TO HAVE A SPOT THAT IT STICKS IN AND DOES NOT SEEM SAFE. HAVE CALLED DEALERSHIP BUT THEY SAY THEY HAVENT HEARD OF THIS PROBLEM BUT I CAN HAVE IT CHECKED. IT DOES NOT SEEM TO HAPPEN EVERYTIME SO I HAVENT TAKEN IT IN. *TR
2012 Chevrolet Cruze
Owner reports · Recalls · Investigations
More warning signs than most Cruze years
Owner complaints for the 2012 Chevrolet Cruze are substantially higher than the model-year median of 250.
About this comparison →How this year compares
Owner complaints by model year
Compare all Cruze years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1570–25K
16525–50K
15950–75K
10875–100K
113100–150K
14150K+
716 reports with mileage · 149 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 268 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 196 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 142 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
62 crash reports18 fire reports21 injury reports
Steering complaints
103 reportsVEHICLE STARTED WITH THE RADIO PANEL LIGHT FLASHING ON AND OFF AND THE RADIO WOULD ALSO TURN OFF. TODAY THE ELECTRICAL PROBLEMS PROGRESSED GREATLY, IMPACTING THE POWER STEALING I WAS TURNING AROUND THE CORNER AND , THE STEERING SEEMS TO STICK/BIND AND REQUIRES ADDITIONAL EFFORT TO MAKE A STEERING CORRECTION. I ALMOST HIT THE CA…
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VEHICLE STARTED WITH THE RADIO PANEL LIGHT FLASHING ON AND OFF AND THE RADIO WOULD ALSO TURN OFF. TODAY THE ELECTRICAL PROBLEMS PROGRESSED GREATLY, IMPACTING THE POWER STEALING I WAS TURNING AROUND THE CORNER AND , THE STEERING SEEMS TO STICK/BIND AND REQUIRES ADDITIONAL EFFORT TO MAKE A STEERING CORRECTION. I ALMOST HIT THE CAR WAITING IN THE CORNER FOR THE LIGHT. BUT I WAS ABLE TO CONTROL THE STEERING WHILE EVEN THOUGH IT WAS VERY HARD TO DO. *TR
WHILE DRIVING ALL THE LIGHTS ARE COMING ON, THE DASHBOARD. THE BRAKE LIGHTS, SERVICE STABILITRAK LIGHT, AND THE ABS LIGHT AND THE RADIO BLINKS ON AND OFF AND THEN SOMETIMES THE RADIO STAYS OFF FOR SEVERAL MINUTES. I HAD TAKEN THE CARE TO THE DEALERSHIP TO HAVE THEM TO CHECK IT AND THEY ADVISED ME IT WAS MY THERMOSTAT CAUSING TH…
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WHILE DRIVING ALL THE LIGHTS ARE COMING ON, THE DASHBOARD. THE BRAKE LIGHTS, SERVICE STABILITRAK LIGHT, AND THE ABS LIGHT AND THE RADIO BLINKS ON AND OFF AND THEN SOMETIMES THE RADIO STAYS OFF FOR SEVERAL MINUTES. I HAD TAKEN THE CARE TO THE DEALERSHIP TO HAVE THEM TO CHECK IT AND THEY ADVISED ME IT WAS MY THERMOSTAT CAUSING THE ISSUE. THEY REPLACED THE THERMOSTAT WHICH WAS UNDER WARRANTY AND THE DEALERSHIP SAID EVERYTHING WAS OK TO GO. A WEEK LATER THE ALL THE LIGHTS ON THE DASHBOARD CAME BACK ON AGAIN I TOOK IT BACK TO THE DEALERSHIP AND THEY ADVISED ME THEY DIDN'T SEE ANY CODES READING THAT THERE WAS AND ISSUE. I SHOWED THEM THE PICTURES AND THE VIDEO THAT I CAPTURED WHILE THE CAR WAS DOING IT AND THEY ADVISED ME I HAD A ELECTRICAL PROBLEM BUT THEY CAN'T FIND IT. THE PROBLEM IS STILL AN ISSUE AND ITS STILL DOING THE SAME THING. *TR
I PURCHASED A USED CHEVY CRUZE, PREVIOUS RENTAL, FROM THE CHEVY DEALER ABOUT A MONTH AGO. WITHIN THE PAST WEEK I BEGAN TO HAVE INTERMITTENT ELECTRICAL ISSUES, WHICH STARTED WITH THE RADIO PANEL LIGHT FLASHING ON AND OFF AND THE RADIO WOULD ALSO TURN OFF FOR SEVERAL MINS AT A TIME. TODAY THE ELECTRICAL PROBLEMS PROGRESSED GREATL…
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I PURCHASED A USED CHEVY CRUZE, PREVIOUS RENTAL, FROM THE CHEVY DEALER ABOUT A MONTH AGO. WITHIN THE PAST WEEK I BEGAN TO HAVE INTERMITTENT ELECTRICAL ISSUES, WHICH STARTED WITH THE RADIO PANEL LIGHT FLASHING ON AND OFF AND THE RADIO WOULD ALSO TURN OFF FOR SEVERAL MINS AT A TIME. TODAY THE ELECTRICAL PROBLEMS PROGRESSED GREATLY, IMPACTING THE POWER STEALING AND I LOST POWER STEERING COMPLETELY WHILE DRIVING. IN ADDITION, MULTIPLE WARNING SIGNALS BEGAN TO FLASH: POWER STEERING, STABILINK, BRAKES AND SECURITY TRACTION CONTROL. THIS HAPPENED WHILE DRIVING, THANKFULLY I WAS GOING AT A VERY LOW SPEED OTHERWISE THIS COULD HAVE BEEN A POTENTIAL SERIOUS AND DANGEROUS SITUATION AS I BRIEFLY LOST CONTROL OF THE CAR AND ALMOST CRASHED AT 10MPH (OR LESS.) THANKFULLY I WAS ALREADY ON MY WAY TO THE DEALER (1 MILES AWAY) FOR AN APPOINTMENT FOR SERVICING THAT I HAD PREVIOUSLY SCHEDULED DUE TO THIS ISSUE. ONCE I GOT TO THE DEALER THEY WERE ABLE TO SEE THE ISSUES FIRST HAND. I TURNED OFF THE CAR AND THEN THIS CAR COMPLETELY DIED. I LEFT THE CAR AT THE DEALER AND HOPE THIS ISSUE IS RESOLVED AND THE CAR IS SAFE TO DRIVE. HONESTY, I AM VERY NERVOUS TO DRIVE THE CAR IN FEAR THAT THE CAR IS UNSAFE AND THESE ISSUES WILL CONTINUE. *TR
DRIVING AT SPEEDS IN THE 40 TO 75 MPH RANGE ON A STRAIGHT ROAD, IF THERE IS NO STEERING ADJUSTMENT FOR A FEW SECONDS, THE STEERING SEEMS TO STICK/BIND AND REQUIRES ADDITIONAL EFFORT TO MAKE A STEERING CORRECTION. ALMOST AS IF THE ELECTRIC POWER STEERING "FALLS ASLEEP". *TR
VEHICLE MOMENTARILY STEERED TO RIGHT WITHOUT DRIVER INPUT. VEHICLE WAS GOING STRAIGHT ON INTERSTATE AT APPROX. 70 MPH AND PULLED TO RIGHT FOR APPROX. ONE SECOND, THEN WENT BACK TO NORMAL. HAPPENED APPROXIMATELY SEVEN TIMES ON 110 MILE DRIVE. WE (WIFE AND I) WERE JUST FORTUNATE THAT NO ONE WAS NEAR US IN RIGHT LANE WHEN THESE …
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VEHICLE MOMENTARILY STEERED TO RIGHT WITHOUT DRIVER INPUT. VEHICLE WAS GOING STRAIGHT ON INTERSTATE AT APPROX. 70 MPH AND PULLED TO RIGHT FOR APPROX. ONE SECOND, THEN WENT BACK TO NORMAL. HAPPENED APPROXIMATELY SEVEN TIMES ON 110 MILE DRIVE. WE (WIFE AND I) WERE JUST FORTUNATE THAT NO ONE WAS NEAR US IN RIGHT LANE WHEN THESE ANOMALIES OCCURRED. TOOK VEHICLE TO DEALER AND DEALER PUT APPROX. 100 MORE MILES ON VEHICLE AND COULD NOT DUPLICATE PROBLEM. DEALER CHECKED ALIGNMENT AND IT WAS WITHIN SPECIFICATIONS. HAVE RESEARCHED ONLINE AND FOUND VEHICLES WITH JTEKT EPS SYSTEM HAVING SIMILAR STEERING ANOMALIES. CONCERNED THAT STEERING INPUT NOT CONTROLLED BY DRIVER CAN CAUSE VEHICLE ACCIDENT AT HIGHWAY SPEED. THIS IS A POTENTIAL "CATASTROPHIC" SAFETY ISSUE, SO PLEASE INVESTIGATE. *TR
ELECTRICAL ISSUES THAT INCLUDE LOSS OF POWER STEERING WHILE DRIVING: WARNING INDICATORS WOULD FLASH ON AND OFF, SUCH AS "SERVICE STABILITRACK", "SERVICE POWER STEERING" AND "SERVICE ABS", WHILE DRIVING. RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. WHAT…
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ELECTRICAL ISSUES THAT INCLUDE LOSS OF POWER STEERING WHILE DRIVING: WARNING INDICATORS WOULD FLASH ON AND OFF, SUCH AS "SERVICE STABILITRACK", "SERVICE POWER STEERING" AND "SERVICE ABS", WHILE DRIVING. RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. WHAT I FIND ALARMING IS DURING THESE EPISODES, THE POWER STEERING ACTUALLY FAILS FOR A SHORT PERIOD OF TIME. ON A 20 MINUTE DRIVE, I EXPERIENCED 4 FAILURES AND THE ABOVE ELECTRICAL ISSUES HAPPENING NON-STOP FOR THE DURATION OF THE TRIP. A DAY LATER, AS A TEST, I DROVE MY CAR AROUND MY NEIGHBORHOOD (LESS THAN A 1 MINUTE DRIVE) AND EXPERIENCED ALL THE SAME ISSUES, INCLUDING LOSS OF POWER STEERING. I HAVE SCHEDULED SERVICE WITH A DEALER. A SEARCH ON THE INTERNET SHOWS AN ALARMING NUMBER OF CHEVY CRUZE OWNER WITH THIS ISSUE, WHICH POINTS TO MANUFACTURING OR DESIGN DEFECT AND NOT WEAR & TEAR. LOSS OF POWER STEERING WHILE IN MOTION WOULD SEEM TO BE A SAFETY ISSUE AND SHOULD BE ADDRESSED. *TR
IT BEGINS WITH THE RADIO BLINKING ON AND OFF WHEN THIS IS HAPPENING THERE ARE SEVERAL THINGS WE NOTICE THAT GOES ON IN THE INSTRUMENT PANEL SUCH AS SIGNAL LIGHTS NO SOUND, SOMETIMES PUTTING THE WINDOW UP WILL TRIGGER THE WRENCH TO BE DISPLAYED, ALSO LOSS OF THE ABILITY TO TURN THE WHEEL. NO CRUISE CONTROL WHEN THE RADIO IS BLINK…
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IT BEGINS WITH THE RADIO BLINKING ON AND OFF WHEN THIS IS HAPPENING THERE ARE SEVERAL THINGS WE NOTICE THAT GOES ON IN THE INSTRUMENT PANEL SUCH AS SIGNAL LIGHTS NO SOUND, SOMETIMES PUTTING THE WINDOW UP WILL TRIGGER THE WRENCH TO BE DISPLAYED, ALSO LOSS OF THE ABILITY TO TURN THE WHEEL. NO CRUISE CONTROL WHEN THE RADIO IS BLINKING. *TR
ELECTRICAL ISSUES THAT INCLUDE LOSS OF POWER STEERING WHILE DRIVING: WARNING INDICATORS WOULD FLASH ON AND OFF, SUCH AS "SERVICE STABILITRAK", "SERVICE POWER STEERING" AND "SERVICE ABS", WHILE DRIVING.RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. WHAT…
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ELECTRICAL ISSUES THAT INCLUDE LOSS OF POWER STEERING WHILE DRIVING: WARNING INDICATORS WOULD FLASH ON AND OFF, SUCH AS "SERVICE STABILITRAK", "SERVICE POWER STEERING" AND "SERVICE ABS", WHILE DRIVING.RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. WHAT I FIND ALARMING IS DURING THESE EPISODES, THE POWER STEERING ACTUALLY FAILS FOR A SHORT PERIOD OF TIME. ON A 20 MINUTE DRIVE, I EXPERIENCED 4 FAILURES AND THE ABOVE ELECTRICAL ISSUES HAPPENING NON-STOP FOR THE DURATION OF THE TRIP. A DAY LATER, AS A TEST, I DROVE MY CAR AROUND MY NEIGHBORHOOD (LESS THAN A 1 MINUTE DRIVE) AND EXPERIENCED ALL THE SAME ISSUES, INCLUDING LOSS OF POWER STEERING...I HAVE SCHEDULED SERVICE WITH A DEALER...A SEARCH ON THE INTERNET SHOWS AN ALARMING NUMBER OF CHEVY CRUZE OWNER WITH THIS ISSUE, WHICH POINTS TO MANUFACTURING OR DESIGN DEFECT AND NOT WEAR & TEAR...LOSS OF POWER STEERING WHILE IN MOTION WOULD SEEM TO BE A SAFETY ISSUE AND SHOULD BE ADDRESSED. *TR....UPDATED 07/31/14 *BF *TR
THE CENTER INFORMATION CENTER WITH THE RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. SOMETIMES DURING THIS A NOTIFICATION WOULD COME UP "SERVICE TRACTION CONTROL" AND/OR "SERVICE STABILITRACK." I TRIED TROUBLESHOOTING IT MYSELF FOR A FEW DAYS. SOMETIM…
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THE CENTER INFORMATION CENTER WITH THE RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. SOMETIMES DURING THIS A NOTIFICATION WOULD COME UP "SERVICE TRACTION CONTROL" AND/OR "SERVICE STABILITRACK." I TRIED TROUBLESHOOTING IT MYSELF FOR A FEW DAYS. SOMETIMES THE BLINKER, SEAT WARMER, OR EVEN PLUGGING IN MY PHONE TO THE USB PORT SEEMED TO TRIGGER IT. I NOTICED THE VOLTAGE FLUCTUATING FROM 12.9 - 15.2V WHILE DRIVING OR AT A STOP. THE DAY THAT I TOOK THE VEHICLE IN FOR REPAIR, ALL THE NOTIFICATION LIGHTS BEGAN TO BLINK AND THEN THE POWER STEERING WENT OUT DURING A LEFT TURN. THE DEALERSHIP REPLACED BOTH BATTERY CABLES AND MENTIONED THAT THEY'VE HAD MANY OF THESE CARS IN WITH THIS SAME ISSUE. THE ISSUE APPEARED TO BE RESOLVED AND THE CAR WAS RUNNING GREAT, UNTIL YESTERDAY 1/15/14. EVERYTHING MENTIONED ABOVE, EXCEPT FOR THE POWER STEERING LOSS, IS HAPPENING AGAIN. IF YOU SEARCH THE INTERNET AND YOUTUBE, YOU'LL QUICKLY SEE THIS IS A GROWING PROBLEM THAT NEEDS TO BE RESOLVED AND RECALLED. *TR
Official recalls
716V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
14V300000 · Air Bags
Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
13V360000 · Service Brakes, Hydraulic:power Assist
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
13V023000 · Air Bags
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
12V522000 · Air Bags
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
12V288000 · Engine And Engine Cooling
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
12V289000 · Fuel System, Gasoline:storage:tank Assembly:mounting
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ13002 · Air Bag Non-deployment
Opened May 31, 2013 · Closed Jul 9, 2014
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Additional source detail variants (6)
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.