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2012 Chevrolet Cruze

Owner reports · Recalls · Investigations

More warning signs than most Cruze years

Owner complaints for the 2012 Chevrolet Cruze are substantially higher than the model-year median of 250.

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When problems were reported

Mileage at the reported incident

716 reports with mileage · 149 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 268 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 196 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 142 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

62 crash reports18 fire reports21 injury reports

Steering complaints

103 reports
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58,650 miles · Jun 25, 2014
Electrical SystemElectronic Stability Control (esc)Steering

SINCE 11/13 TO PRESENT, I'VE BEEN EXPERIENCING INSTANCES WITH THE STABILITY TRAK ISSUES WITH THE RADIO TURNING ON/OFF FOR A FEW MINS; THE DASHBOARD LIGHTS WOULD BLINK AND GO DIM; IT HAPPENED OFTEN WHEN I'D USE THE DEFOGGER AND TRY TO LET THE WINDOW UP/DOWN AND IT WOULD ALSO DIM MY HEADLIGHTS (I NOTICED THAT IN THE EVENINGS) OR E…

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SINCE 11/13 TO PRESENT, I'VE BEEN EXPERIENCING INSTANCES WITH THE STABILITY TRAK ISSUES WITH THE RADIO TURNING ON/OFF FOR A FEW MINS; THE DASHBOARD LIGHTS WOULD BLINK AND GO DIM; IT HAPPENED OFTEN WHEN I'D USE THE DEFOGGER AND TRY TO LET THE WINDOW UP/DOWN AND IT WOULD ALSO DIM MY HEADLIGHTS (I NOTICED THAT IN THE EVENINGS) OR EVEN JUST USING THE TURN SIGNAL. RECENTLY I WAS HITTING THE HIGHWAY & THE POWER STEERING WENT OUT, THE DOORS UNLOCKED & THE MESSAGES WERE ON MY DASH. THERE'S ALSO A DARK RING AROUND MY STEERING WHEEL FOR THE AIRBAG THAT I BELIEVED TRIED TO OPEN. I HAD TO TURN THE STEERING WHEEL WITH A LOT OF FORCE TO PULL TO THE SIDE OF THE ROAD TO AVOID GETTING HIT FROM BEHIND. I TURNED THE CAR OFF & WAITED A FEW MINUTES & TURNED IT BACK ON. IT CAME BACK ON WITH NO ISSUES. THE NEXT DAY THE POWER STEERING WENT OUT AGAIN BUT THIS TIME I WAS IN THE DRIVEWAY AFTER ARRIVING HOME. BOTH TIMES THAT THIS HAS HAPPENED, I WAS USING MY AC. I WENT TO THE DEALERSHIP & WAS TOLD THAT THE CODES MAY NOT COME UP SINCE IT HAD ONLY HAPPENED 2 TIMES. I TOOK IT TO ADVANCE AUTO AND THEY PUT IT ON THEIR COMPUTER AND NO CODES SHOWED UP. I WAS TOLD BY THE PLACE THAT I PURCHASED MY CAR FROM TO WAIT FOR THE RECALL. I'VE BEEN CHECKING EVERY DAY SINCE THEN TO SEE IF THERE IS A RECALL FOR MY CAR BECAUSE I DON'T WANT TO PAY FOR REPAIRS THAT SHOULD ALREADY BE ON THE RECALL LIST! I'M TOO AFRAID TO DRIVE THE CAR A LONG DISTANCE FOR FEAR OF GETTING HIT OR EVEN KILLED BY OTHER VEHICLES IF & WHEN MY CAR DOES IT AGAIN. *TR

NHTSA ODI #10605964

46,000 miles · Jun 13, 2014
Electrical SystemElectronic Stability Control (esc)Steering

MY 2012 CHEVY CRUZE TURNED THE RADIO DASHBOARD ON/OFF AND THE CHECK ENGINE LIGHT CAME ON IN DECEMBER 2013 THE ENGINE LIGHT REMAINED ON THE RADIO ONLY ONCE THEN DIDN'T DO IT AGAIN. IN FEBRUARY 2014 IT STARTED DOING IT AGAIN THIS TIME THE STEREO WOULD TURN ON/OF, THE DASH BOARD ON/OFF AND MY LOCKS WOULD UNLOCK AND LOCK THEMSELVE…

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MY 2012 CHEVY CRUZE TURNED THE RADIO DASHBOARD ON/OFF AND THE CHECK ENGINE LIGHT CAME ON IN DECEMBER 2013 THE ENGINE LIGHT REMAINED ON THE RADIO ONLY ONCE THEN DIDN'T DO IT AGAIN. IN FEBRUARY 2014 IT STARTED DOING IT AGAIN THIS TIME THE STEREO WOULD TURN ON/OF, THE DASH BOARD ON/OFF AND MY LOCKS WOULD UNLOCK AND LOCK THEMSELVES THE BLINKER STOPPED MAKING THE CLICKING SOUND AND THE OPEN DOOR SOUND FAILED AS WELL. THIS PROBLEM WOULD OCCUR OCCASIONALLY UNTIL APRIL 2014 THE VEHICLE STARTED TO DO ALL THE ISSUES ABOVE EXCEPT THIS TIME IT WOULD INCLUDE ANTI THEFT,SERVICE STABILTRACK,AND POWER WARNINGS EVERY TIME AND THE VEHICLE WOULD TURN OFF/ON THE ENGINE AND REQUIRED ME TO PUT IT ON PARK AND TURN IT OFF/ON. IN MAY 12 OF 2014 I TOOK THE VEHICLE INTO THE CHEVROLET DEALER TO RESOLVE THIS ISSUE.THEY RESOLVED SEVERAL ISSUES TO WHAT THEY BELIEVED RESOLVED THE ISSUE OF THE VEHICLE TURNING ON OFF. THAT DIDN'T RESOLVE THE ISSUE. MY VEHICLE NOW IS WORSE IT TURNS OFF/ON WHILE DRIVING ACCELERATING OR DECELERATING. IT TURNS THE RADIO ON/OFF AND GIVES ME THE SAME ERRORS CODES. ITS LIFE THREATENING AS I ALMOST GOT INTO A ACCIDENT JUMPING ONTO THE FREE WAY JUNE 1014, MY VEHICLE TURNED OFF AND WOULD NOT TURN ON ON THE FREE WAY ENTRANCE AND A VEHICLE FROM BEHIND WAS ABOUT TO HIT ME. MY VEHICLE IS UN SAFE FOR ,ME AND MY FAMILY KEEPS TURNING ON/OFF AND I HAVE TAKEN IT TO CHEVROLET DEALER 3 TIMES AND THEY DO NOT KNOW WHAT IS WRONG. LIFE THREATENING ISSUES!! *JS

NHTSA ODI #10598148

20,000 miles · Jun 8, 2014
Electrical SystemService BrakesSteering

CAR SHUTS DOWN AND IT CAN NOT BE RESTARTED,(NO DOME LIGHT, NO ON START) NO POWER ANYWHERE..CAN'T GET KEYS OUT OF IGNITION,GOING DOWN THE ROAD, STEERING SERVICE LIGHT COME ON AND OFF, RADIO DISPLAY SHUTS DOWN AND RESTARTS, GAUGES TURN ON AND OFF..DEALERSHIP HAS REPLACED BATTERY, GENERATOR AND IT IS STILL DOING THE SAME THING. CU…

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CAR SHUTS DOWN AND IT CAN NOT BE RESTARTED,(NO DOME LIGHT, NO ON START) NO POWER ANYWHERE..CAN'T GET KEYS OUT OF IGNITION,GOING DOWN THE ROAD, STEERING SERVICE LIGHT COME ON AND OFF, RADIO DISPLAY SHUTS DOWN AND RESTARTS, GAUGES TURN ON AND OFF..DEALERSHIP HAS REPLACED BATTERY, GENERATOR AND IT IS STILL DOING THE SAME THING. CURRENTLY AT DEALERSHIP AGAIN.!....UPDATED 07/31/14 *BF IT WAS DETERMINED THE GROUND WIRE ON THE BATTERY WAS BROKE. WHICH CAUSED THE VEHICLE TO STALL, SHUTTING DOWN ALL THE GAUGES. THERE HAVE BEEN NO PROBLEMS, SINCE IT WAS REPLACED. UPDATED 09/23/14

NHTSA ODI #10596912

56,000 miles · May 30, 2014
Steering

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE CONTROLLED AS THE STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPA…

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE CONTROLLED AS THE STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000. DR

NHTSA ODI #10595140

398,000 miles · May 19, 2014
Power TrainSteering

PURCHASED THE CAR ON 28 APRIL 2014 FROM KNOX FORD IN RADCLIFF, KY. NOTICED A FAINT BURNING SMELL. WAS ADVISED THAT I RODE THE CLUTCH DURING THE TEST DRIVE. HAD THE CAR CHECKED OUT AND WAS ADVISED IT WAS GOOD TO GO. THE CAR WAS DELIVERED ON 30 APRIL. IT WAS FINALLY DRIVEN ON 5 MONDAY 2014 DOWN TO FORT CAMPBELL, KY. AT THAT POINT …

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PURCHASED THE CAR ON 28 APRIL 2014 FROM KNOX FORD IN RADCLIFF, KY. NOTICED A FAINT BURNING SMELL. WAS ADVISED THAT I RODE THE CLUTCH DURING THE TEST DRIVE. HAD THE CAR CHECKED OUT AND WAS ADVISED IT WAS GOOD TO GO. THE CAR WAS DELIVERED ON 30 APRIL. IT WAS FINALLY DRIVEN ON 5 MONDAY 2014 DOWN TO FORT CAMPBELL, KY. AT THAT POINT THE CAR REEKED OF BURNING CERAMIC AND THE POWER STEERING LOCKED UP COMPLETELY. AFTER RESTING IT FOR A FEW MINUTES AND RESTATING THE CAR, IT REENGAGED. CONTACTED DEALER AND WAS ADVISED TO GO TO LOCAL CHEVY DEALER FOR ASSESSMENT. CHEVY DEALER ADVISED THAT THE POWER STEERING MODULE WAS READING THAT IT WAS OUT OF CENTER AND DISENGAGING. WAS ALSO ADVISED THAT A PART OF THE CLUTCH ASSEMBLY HAD BEEN REPLACED A FEW THOUSAND MILES PREVIOUSLY AND SEEMED TO BE RUBBING INCORRECTLY. KNOX FORD ADVISED ME TO RETURN THE CAR TO THEIR DEALERSHIP (120 MILES AWAY) AND THEY WOULD WORK ON THE CAR. UPON LEAVING THE OTHER DEALERSHIP, THE POWER STEERING LOCKED UP AGAIN AND DIDN'T REENGAGE. DROVE THE CAR 120 MILES WITHOUT POWER STEERING AND RETURNED TO KNOX FORD TO HAVE THEM TAKE TO TO A CHEVY DEALERSHIP. THE POWER STEERING MODULE WAS REPLACED AND THE CAR ALIGNED. THE CHEVY DEALER COULDN'T FIND AN ISSUE WITH THE CLUTCH. RECLAIMED THE CAR ON 16 MAY 2014 AND DROVE THE CAR BACK DOWN TO FORT CAMPBELL TODAY 19 MAY 2014. ONCE AGAIN, THE BURNING SMELL HAS RETURNED. NOT AS STRONG BUT IT'S STILL THERE. *JS

NHTSA ODI #10592412

48,000 miles · May 16, 2014
Electrical SystemElectronic Stability Control (esc)Steering

DECEMBER 2013 -- THE RADIO AND DASH BOARD LIGHTS (SERVICE STABILITRAK) HAVE BEEN FLASHING ON AND OFF THEN THIS EVENING WHILE DRIVING ON A STRAIGHT ROAD, THE "SERVICE POWER STEERING" LIGHT FLASHED ON AND MY STEERING WHEEL LOCKED UP. THAT CONTINUED FOR APPROX. 2 MINUTES THEN STARTED WORKING CORRECTLY. WHEN I GOT HOME AND PULLED IN…

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DECEMBER 2013 -- THE RADIO AND DASH BOARD LIGHTS (SERVICE STABILITRAK) HAVE BEEN FLASHING ON AND OFF THEN THIS EVENING WHILE DRIVING ON A STRAIGHT ROAD, THE "SERVICE POWER STEERING" LIGHT FLASHED ON AND MY STEERING WHEEL LOCKED UP. THAT CONTINUED FOR APPROX. 2 MINUTES THEN STARTED WORKING CORRECTLY. WHEN I GOT HOME AND PULLED INTO MY PARKING SPOT AND TURNED MY CAR OFF EVERYTHING TURNED OFF, INCLUDING MY INTERIOR LIGHTS AND I COULDN'T REMOVE MY KEY FROM THE IGNITION. I LET IT SIT FOR APPROX. 5 MINUTES THEN TRIED TO START THE CAR AND IT DID TURN ON SO I TURNED IT OFF AGAIN AND I WAS ABLE TO REMOVE THE KEY. FEBRUARY 2014 -- THE SAME THINGS ARE HAPPENING AND THE POWER STEERING TURNS OFF AND THE STEERING WHEEL LOCKS UP MAY 2014 -- POWER STEERING TURNS OFF AND STEERING WHEEL LOCKS UP; BATTERY COMPLETELY DIES RANDOMLY; NEW DEALERSHIP TELLS ME THE BATTERY CABLES NEED TO BE REPLACED; HOWEVER, OTHER CRUZE OWNERS WHO HAVE FILED A COMPLAINT WITH THE SAME ISSUES AND HAD THEIR BATTERY CABLE REPLACED REPORT THAT THIS DOES NOT RESOLVE THE ISSUE. *TR

NHTSA ODI #10588856

20,000 miles · May 7, 2014
Electrical SystemElectronic Stability Control (esc)Steering

RADIO STARTS TURNING ON AND OFF,STABILITY CONTROL LIGHTS FLASH,POWER STEERING GETS HARD TO TURN.THIS IS THE THIRD TIME WE BROUGHT IT TO THE SHOP.ITS GOOD FOR A WEEK OR SO AND DOES THE SAMETHING AGAIN. THEY CLAIM THIS IS THE ONLY CRUZE THEY EVER HEARD OF DOING THIS.I DON'T THINK SO NOT ACCORDING TO YOUR WEB SITE SOMEBODY KNOWS TH…

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RADIO STARTS TURNING ON AND OFF,STABILITY CONTROL LIGHTS FLASH,POWER STEERING GETS HARD TO TURN.THIS IS THE THIRD TIME WE BROUGHT IT TO THE SHOP.ITS GOOD FOR A WEEK OR SO AND DOES THE SAMETHING AGAIN. THEY CLAIM THIS IS THE ONLY CRUZE THEY EVER HEARD OF DOING THIS.I DON'T THINK SO NOT ACCORDING TO YOUR WEB SITE SOMEBODY KNOWS THIS IS A BIG PROBLEM. WHY DO DEALER SHIPS THINK LYING IS THE WAY TO SOLVE THE PROBLEM, I MEAN IT JUST COME OUT AND SAY YA YOUR DAUGHTERS CAR IS NOT THE ONLY 2012 CRUZE WITH THIS PROBLEM! MY PATIENCE ARE GETTING A LITTLE THIN. CAR WAS BOUGHT WITH 20000 MILES ON IT BY MY OLDEST DAUGHTER WHO IS 20 YRS OLD AND PUTTING HERSELF TROUGH COLLEGE TO BECOME A NURSE. SHE WAS SO HAPPY WHEN SHE BOUGHT THE CAR NOW SHE THINKS SHE BOUGHT A LEMON! CAR FROM KISSEL CHEVROLET CALUMET MI CANT FIGURE OUT THE PROBLEM, ITS TO LATE WHEN SOMEBODY GETS HURT OR WORSE!!!! CONCERNED FATHER. *TR

NHTSA ODI #10587098

51,000 miles · Apr 25, 2014
Electrical SystemElectronic Stability Control (esc)Steering

OUR 2012 CHEVY CRUZE STARTED WITH THE RADIO TURNING "OFF" AND "ON" ON ITS OWN THE MONTH AFTER WE BOUGHT THE CAR. A MONTH LATER IT HAPPENED AGAIN AS WELL AS LEFT MY WIFE STRANDED AT A STORE. CAR DIDN'T WANT TO TURN ON. I FIGURED IT MAY HAVE BEEN A BAD BATTERY. BEFORE I COULD EVEN "JUMP" THE VEHICLE, THE CAR GOT ALL POWER BACK ON …

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OUR 2012 CHEVY CRUZE STARTED WITH THE RADIO TURNING "OFF" AND "ON" ON ITS OWN THE MONTH AFTER WE BOUGHT THE CAR. A MONTH LATER IT HAPPENED AGAIN AS WELL AS LEFT MY WIFE STRANDED AT A STORE. CAR DIDN'T WANT TO TURN ON. I FIGURED IT MAY HAVE BEEN A BAD BATTERY. BEFORE I COULD EVEN "JUMP" THE VEHICLE, THE CAR GOT ALL POWER BACK ON WITH NO PROBLEM. THE 3RD TIME RADIO TURNED OFF AND ON ITS OWN AND THEN SHUT DOWN COMPLETELY WITH NO POWER TO VEHICLE AT THE SAME STORE NEAR MY WIFE'S WORK. I NOTICED NOTHING ELECTRICAL WORKED IN THE CAR, LIKE HAZARD LIGHTS, BRAKE LIGHTS, AND ANYTHING THAT SHOULD HAVE 12 VOLT CONSTANT POWER. I NOW CARRY A MULTIMETER IN THE CAR. ON A 400 MILE DRIVE ON THE HIGHWAY I EXPERIENCE THE RADIO ISSUE AS WELL AS "STABILITRAC", AND MANY OTHER MALFUNCTION LIGHTS DISPLAYING ON AND OFF ON MY DASH WHILE DRIVING 75 MPH. I EVEN RECORDED THIS WHILE DRIVING. MY FAMILY AND I WERE ON VACATION AND WHILE DRIVING I LOST POWER STEERING THEN THE CAR SHUT DOWN AND LEFT US STRANDED WITH NO POWER AGAIN. WAIT ABOUT 10 TO 15 MINUTES, THE CAR WILL RETURN BACK TO NORMAL LIKE NOTHING HAPPENED. TOOK IT STRAIGHT TO THE DEALER RIGHT AT THAT MOMENT AND THEY COULDN'T DUPLICATE THE PROBLEMS. RETURNED HOME FROM VACATION AND IT ALL HAPPENED AGAIN IN TRAFFIC WHILE DRIVING. MY WIFE AND KIDS WERE IN THE CAR. I CALLED FOR A TOW TRUCK AND TOWED IT TO THE CHEVY DEALERSHIP IN TOWN. I LEFT IT WITH THEM FOR 4 DAYS AND THEY STILL COULDN'T FIND ANYTHING WRONG WITH THE CAR. THIS CAR STILL CONTINUES TO TURN OFF TO THIS DAY AND I'VE ONLY HAD THE CAR FOR 6 MONTH NOW. I WON'T LET MY FAMILY IN THIS CAR. I HAVE ALSO EXPERIENCED THE DOOR LOCKS, LOCK AND UNLOCK ON ITS OWN AND THE WIPERS ACTIVATED ON THERE OWN. NOT SURE WHETHER IT COULD BE A BAD ECU, BCM, ELECTRICAL HARNESS, FUSE BOXES. THE ECU WAS REPROGRAMMED AT THE 2000 MILES FOR AN UNKNOWN REASON. WISH I HAD BOUGHT A DIFFERENT CAR INSTEAD OF THIS LEMON. *TR

NHTSA ODI #10584986

43,500 miles · Apr 21, 2014
Electrical SystemElectronic Stability Control (esc)Steering

AS I DRIVE DOWN THE ROAD MY STABILITY TRAK LIGHT COMES ON AND MY RADIO TURNS ON AND OFF. NOW MY POWER STEERING GOES OUT AND MY CAR WON'T ALWAYS START. I'VE TAKEN IT IN 3 TIMES TO HAVE THESE ISSUES FIXED AND NOBODY CAN SEEM TO FIGURE OUT WHAT IS WRONG. I'VE BEEN LEFT STRANDED WITH MY 3 YEAR OLD SON BECAUSE MY CAR WONT START. …

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AS I DRIVE DOWN THE ROAD MY STABILITY TRAK LIGHT COMES ON AND MY RADIO TURNS ON AND OFF. NOW MY POWER STEERING GOES OUT AND MY CAR WON'T ALWAYS START. I'VE TAKEN IT IN 3 TIMES TO HAVE THESE ISSUES FIXED AND NOBODY CAN SEEM TO FIGURE OUT WHAT IS WRONG. I'VE BEEN LEFT STRANDED WITH MY 3 YEAR OLD SON BECAUSE MY CAR WONT START. I'VE ONLY HAD THIS CAR 2 MONTHS AND IT IS BY FAR THE WORST CAR I HAVE EVER HAD. *TR

NHTSA ODI #10583996

51,000 miles · Apr 15, 2014
Electrical SystemSteering

I WAS SITTING AT A STOPLIGHT TO TURN LEFT. AFTER THE LIGHT TURNED GREEN I APPLIED PRESSURE TO THE GAS PEDAL AND NOTICED A SLIGHT LOSS OF POWER. AS I PROCEEDED THROUGH THE TURN I HAD DIFFICULTY TURNING AS THOUGH I HAD NO POWER STEERING. ONCE THROUGH THE TURN I STILL HAS NO POWER STEERING AND NOTED A MESSAGE ON THE DASH READING "…

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I WAS SITTING AT A STOPLIGHT TO TURN LEFT. AFTER THE LIGHT TURNED GREEN I APPLIED PRESSURE TO THE GAS PEDAL AND NOTICED A SLIGHT LOSS OF POWER. AS I PROCEEDED THROUGH THE TURN I HAD DIFFICULTY TURNING AS THOUGH I HAD NO POWER STEERING. ONCE THROUGH THE TURN I STILL HAS NO POWER STEERING AND NOTED A MESSAGE ON THE DASH READING "SERVICE STEERING". I CONTROLLED THE CAR TO THE NEXT STOPLIGHT WHICH WAS APPROXIMATELY 1/2 MILE DURING WHICH TIME I STILL HAD NO POWER STEERING. AT THE STOP LIGHT I TURNED THE CAR OFF, AND STARTED IT AGAIN. AFTER RESTARTING THE CAR I HAD NO MORE PROBLEMS WITH THE STEERING. PRIOR TO THIS INSTANCE AND MULTIPLE TIMES FOLLOWING I HAVE HAD ISSUES WITH THE ELECTRICAL SYSTEM FAILING. IT USUALLY BEGINS WITH THE RADIO BOARD "BLINKING" OFF. BY BLINKING I MEAN THAT THE RADIO COMPLETELY SHUTS OFF AND THE RADIO DASH LIGHTS BLINK OFF AND ON UNTIL IT FINALLY RETURNS TO FULL POWER. BUT USUALLY ITS NOT A ONE TIME THING. THERE ARE TIMES WHERE THIS OCCURS EVERY 5 SECONDS UNTIL I'M ABLE TO PULL THE CAR OVER AND TURN IT OFF. WHILE THIS OCCURS I WILL GET A MESSAGE ON MY DASH CLUSTER SAYING TO "SERVICE STABILITRAC" ALONG WITH SEVERAL OTHER CLUSTER LIGHTS THAT BLINK. I HAVE TAKEN THIS CAR TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THEY HAVE NOT BEEN ABLE TO REPRODUCE WHAT I'VE EXPERIENCED, AND SUCH THEY HAVE NOT BEEN ABLE TO FIX ANYTHING. THIS FIRST BEGAN WHILE THE CAR WAS UNDER BUMPER TO BUMPER WARRANTY, BUT THAT HAS SINCE PASSED AND IF THEY WERE ABLE TO ACTUALLY FIX ANYTHING I WOULD BE STUCK WITH THE BILL. *TT

NHTSA ODI #10582810

Official recalls

7

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

14V300000 · Air Bags

Jun 6, 2014

General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Consequence & remedy

Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.

Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.

13V360000 · Service Brakes, Hydraulic:power Assist

Aug 15, 2013

General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.

Consequence & remedy

Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.

Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.

13V023000 · Air Bags

Jan 24, 2013

General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Consequence & remedy

Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.

Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.

12V522000 · Air Bags

Oct 31, 2012

General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Consequence & remedy

Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.

Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.

12V288000 · Engine And Engine Cooling

Jun 22, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.

Consequence & remedy

Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

12V289000 · Fuel System, Gasoline:storage:tank Assembly:mounting

Jun 22, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.

Consequence & remedy

Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

RQ13002 · Air Bag Non-deployment

Opened May 31, 2013 · Closed Jul 9, 2014

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module

General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.

Additional source detail variants (6)

Air Bags:frontal:driver Side:inflator Module

General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.

Air Bags:frontal:driver Side:inflator Module

General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.

Air Bags:frontal

General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.

Air Bags:frontal

General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.

Air Bags

General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.

Air Bags

General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.

AQ12002 · Chapman Chevrolet / Cruze Engine Recall

Opened Oct 15, 2012 · Closed Oct 20, 2014

Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline

NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.

PE12010 · Engine Compartment Fire

Opened Mar 28, 2012 · Closed Jul 19, 2012

Status: closed (inferred from source dates) · Engine

In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.