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2012 Chevrolet Cruze

Owner reports · Recalls · Investigations

More warning signs than most Cruze years

Owner complaints for the 2012 Chevrolet Cruze are substantially higher than the model-year median of 250.

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When problems were reported

Mileage at the reported incident

716 reports with mileage · 149 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 268 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 196 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 142 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

62 crash reports18 fire reports21 injury reports

Steering complaints

103 reports
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55,000 miles · Aug 29, 2014
Service BrakesSteering

I WAS DRIVING TO MY PARENTS HOUSE AND WAS AT A PLACE WHERE I HAD TO TURN SO I TURNED AND MY STEERING WHEEL LOCKED UP AND I ALMOST HIT SOMEONE BECAUSE MY STEERING WHEEL WOULDN'T TURN. THIS HAS HAPPENED SEVERAL TIMES AND EVERY TIME STABILITY TRACK POPS UP ON MY SCREEN AND MY RADIO FLICKERS ON AND OFF AND MY BLINKER DOESN'T MAKE A …

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I WAS DRIVING TO MY PARENTS HOUSE AND WAS AT A PLACE WHERE I HAD TO TURN SO I TURNED AND MY STEERING WHEEL LOCKED UP AND I ALMOST HIT SOMEONE BECAUSE MY STEERING WHEEL WOULDN'T TURN. THIS HAS HAPPENED SEVERAL TIMES AND EVERY TIME STABILITY TRACK POPS UP ON MY SCREEN AND MY RADIO FLICKERS ON AND OFF AND MY BLINKER DOESN'T MAKE A SOUND WHEN THIS HAPPENS. NOW MY BRAKES ARE STARTING TO ACT UP TOO WHEN I PRESS THE BRAKES SOMETIMES IT ROCKS BACK AND FOURTH WHILE I'M STOPPED ALSO THE CAR MAKES A FUNNY NOISE WHILE IN PARK. *TR

NHTSA ODI #10629283

28,000 miles · Aug 27, 2014
Electrical SystemSteering

I PURCHASED MY 2012 CHEVY CRUZE BACK IN AUGUST 2012 AT THE CHEVY DEALER IN MONTEBELLO WITH "0" MILES. TWO WEEKS AFTER I PURCHASED THE CAR IT BEGAN TO GIVE ME PROBLEMS. IT BEGAN TO MAKE THIS VERY LOUD NOISE LIKE IF I WAS DRIVING A TRAILER. I TOOK IT TO THE DEALER AN I WAS TOLD IT WAS NORMAL WHICH IS BS BECAUSE I'VE NEVER HEARD A…

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I PURCHASED MY 2012 CHEVY CRUZE BACK IN AUGUST 2012 AT THE CHEVY DEALER IN MONTEBELLO WITH "0" MILES. TWO WEEKS AFTER I PURCHASED THE CAR IT BEGAN TO GIVE ME PROBLEMS. IT BEGAN TO MAKE THIS VERY LOUD NOISE LIKE IF I WAS DRIVING A TRAILER. I TOOK IT TO THE DEALER AN I WAS TOLD IT WAS NORMAL WHICH IS BS BECAUSE I'VE NEVER HEARD A SMALL CAR THAT MAKES NOISE LIKE THAT. I WASN'T ALLOWED TO GET REFUNDED I WAS JUST GIVEN A BUNCH OF BS. A MONTH LATER IT KEPT DOING THE SAME THING BUT THIS TIME THE NOISE WAS COMING FROM THE HOOD, TOOK IT TO THE DEALER AND NOTHING. 3RD TIME I FILED A COMPLAINT AND SAID I WAS GOING TO FILE A LAWSUIT AND THE TOOK MY CAR IN AN APPARENTLY THEY HAD TO CHANGE MY RADIATOR, FAN, BRAKES ALONG WITH THE DISK. EVEN AFTER ALL THIS MY CAR CONTINUED DOING THE SAME THING BUT NOW IT TURNS OFF!! I TRIED TO TURN ON MY CAR THIS SATURDAY AND IT JUST WOULDN'T START. IT SAID SOMETHING ABOUT THEFT, I DISCONNECTED THE BATTERY AND THEN IT GAVE A MESSAGE ABOUT CHECK POWER STEERING! THIS WILL BE MY 5TH TIME TAKING IT IN! I THINK I HAVE GOTTEN RIPPED OFF!! I REGRET PURCHASING THIS VEHICLE!! NOW IM STUCK WITH A JACKED UP CAR AND A VERY HIGH CAR PAYMENT THAT IS NOT EVEN WORTH PAYING FOR. AND TO TOP IT OFF THE DEALER I PURCHASED IT FROM IS NO HELP!! THEY SEEM TO GET UPSET EVERY TIME YOU TAKE THE CAR AND TELL THEM THERE IS SOMETHING WRONG WITH IT. IM A MOTHER OF 3 AND MY BIGGEST FEAR IS SOMETHING HAPPENING TO MY CHILDREN BECAUSE OF THIS. I PURCHASE THIS CAR BECAUSE I NEEDED SOMETHING RELIABLE SINCE IM ALWAYS ON THE ROAD. ONE THING FOR SURE, IF ANY OF MY CHILDREN GET HURT BECAUSE OF THIS I WILL FILE A LAWSUIT BECAUSE YOU GUYS ARE RECEIVING MANY COMPLAINTS AND YOU ARE NOT DOING ANYTHING ABOUT IT.!! *TR

NHTSA ODI #10628714

30,000 miles · Aug 5, 2014
Electrical SystemElectronic Stability Control (esc)Steering

I GOT MY CAR IN MARCH & ABSOLUTELY LOVED IT! FOR THE FIRST FEW MONTHS I HAD NO PROBLEMS. THEN I STARTED TO NOTICE THE RADIO FLICKERING ON AND OFF WHILE DRIVING FOR NO REASON, WHICH EVENTUALLY LED TO THE RADIO FLICKERING CONTINUOUSLY AFTER USING BLINKERS &WINDOWS. "SERVICE STABILITRAK" FLASHES ON THE DISPLAY OFTEN BUT VERY QUICKL…

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I GOT MY CAR IN MARCH & ABSOLUTELY LOVED IT! FOR THE FIRST FEW MONTHS I HAD NO PROBLEMS. THEN I STARTED TO NOTICE THE RADIO FLICKERING ON AND OFF WHILE DRIVING FOR NO REASON, WHICH EVENTUALLY LED TO THE RADIO FLICKERING CONTINUOUSLY AFTER USING BLINKERS &WINDOWS. "SERVICE STABILITRAK" FLASHES ON THE DISPLAY OFTEN BUT VERY QUICKLY AND GOES OFF. DOESN'T OCCUR EVERY TIME I DRIVE, BUT IT DOES IT MORE TIMES THAN NOT. NOW THE RADIO WILL FLICKER AND I WILL OCCASIONALLY LOSE CRUISE CONTROL AND POWER STEERING. I ALSO HAVE NO BLINKERS/RADIO WHEN THIS HAPPENS. IT USUALLY ONLY HAPPENS BRIEFLY AND WILL RETURN TO NORMAL SOON AFTER, BUT IT CONTINUES TO DO IT OFF AND ON UNTIL I PARK. I HAVE ALSO NOTICED THIS OCCURRING WHEN I SHIFT GEARS TO PARK. MOST RECENTLY I WENT TO START MY CAR AND IT JUST CLICKED AND WOULDN'T START. I GOT IT TO START AND IT SAID "SERVICE ANTI THEFT DETERRENT," THEN CHANGED TO "SERVICE POWER STEERING" JUST AS I LOST POWER STEERING WHILE DRIVING. "SERVICE STABILITRAK QUICKLY FLASHED NEXT ALL WHILE I LOST BLINKERS, POWER STEERING, AND RADIO. I PARKED, TURNED MY CAR OFF AND RESTARTED IT AND IT WAS JUST FINE. IT HAS BEEN TO THE CHEVY DEALER MULTIPLE TIMES BUT THEY CANNOT GET A CODE TO READ BECAUSE THEY CAN'T GET THE RADIO TO FLICKER, ETC BECAUSE IT ONLY HAPPENS EVERY SO OFTEN BUT WHEN IT DOES HAPPEN IT IS SCARY! SO THERE IS NOTHING THEY CAN DO TO FIX IT. PLEASE LOOK INTO IT AS I DO NOT FEEL SAFE DRIVING. THIS HAS BEEN GOING ON FOR 2 MONTHS NOW AND I DO NOT FEEL LIKE THIS CAR IS RELIABLE WHICH IS THE REASON I BOUGHT IT! THERE HAS TO BE SOMETHING THAT CAN BE DONE AS I HAVE READ SEVERAL COMPLAINTS THAT ARE EXTREMELY SIMILAR TO MINE! I ALSO HAVE COME TO THE CONCLUSION THAT THE PROBLEMS ARE GOING TO CONTINUE TO WORSEN AFTER READING THE OTHER COMPLAINTS.IT IS A MAJOR PROBLEM. PLEASE DON'T WAIT UNTIL SOMETHING TRAGIC HAPPENS BEFORE SOMETHING IS DONE ABOUT THIS! PLEASE![XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10618928

48,667 miles · Jul 30, 2014
Electrical SystemEngine And Engine CoolingSteering

STOPPED CAR TRIED TO BACK UP AND IT DID NOT, THEN TRIED TO TURN OFF VEHICLE AND THE KEY WOULD NOT GO INTO THE TURN OFF MODE. COULD NOT TURN THE STEERING WHEEL, COULD NOT RELEASE THE KEY, COULD NOT TURN OFF THE ENGINE. THE RADIO KEPT TURNING ITSELF ON. WAITED 2 HOURS FOR TRIPLE A TO COME TO TOW THE CAR TO DEALERSHIP. ENGINE RA…

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STOPPED CAR TRIED TO BACK UP AND IT DID NOT, THEN TRIED TO TURN OFF VEHICLE AND THE KEY WOULD NOT GO INTO THE TURN OFF MODE. COULD NOT TURN THE STEERING WHEEL, COULD NOT RELEASE THE KEY, COULD NOT TURN OFF THE ENGINE. THE RADIO KEPT TURNING ITSELF ON. WAITED 2 HOURS FOR TRIPLE A TO COME TO TOW THE CAR TO DEALERSHIP. ENGINE RAN FOR TWO HOURS. TOW ARRIVED THE DRIVER SAID HE HAD TO FORCE THE GEAR SHIFT SEVERAL TIMES IN ORDER TO RELEASE THE STEERING WHEEL AND KEY AND TO TURN OFF THE ENGINE SO HE COULD TOW IT. ALSO NOTICED AN ANTI-FREEZE LEAK AND THIS IS BEING FIXED UNDER THE POWER TRAIN WARRANTY, DO NOT KNOW IF IS CONNECTED TO THE SAME ISSUE. DEALER CAN'T FIND ANYTHING WRONG AND I AM AFRAID TO DRIVE THIS CAR. *TR

NHTSA ODI #10617505

64,829 miles · Jul 21, 2014
Electrical SystemElectronic Stability Control (esc)SteeringCrash

ON THE FIRST OCCURRENCE THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD. THE ELECTRICAL CAME BACK ON AND THE DASH DISPLAY DEPICTED THE WARNING MESSAGE CHECK STABILITRAK. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR AND THEY SAID THAT HIGH VOLTAGE CODES C0800, 07 AND HIGH …

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ON THE FIRST OCCURRENCE THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD. THE ELECTRICAL CAME BACK ON AND THE DASH DISPLAY DEPICTED THE WARNING MESSAGE CHECK STABILITRAK. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR AND THEY SAID THAT HIGH VOLTAGE CODES C0800, 07 AND HIGH VOLTAGE HISTORY SHOWED UP ON THE SCOPE AND THERE WERE NO ISSUES. THE SECOND TIME THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD, AIRBAGS AND THE ELECTRICALLY ASSISTED POWER STEERING WENT OUT, WHILE ON A VERY STEEP MOUNTAIN ROAD AND I HAD NO CONTROL OVER THE VEHICLE. THE ELECTRICAL CAME BACK ON AND THE DASH DISPLAY DEPICTED THE WARNING MESSAGE CHECK STABILITRAK. I TOOK IT TO A DIFFERENT DEALERSHIP AND THE DASH FLICKERING OCCURRED WITH THE SERVICE PERSON IN THE CAR DRIVING BUT NOTHING SHOWED UP WHEN THE MECHANIC WAS TRYING TO FIX IT SO THEY SAID THERE WAS NOTHING THEY COULD DO. TWO DAYS LATER WHILE MY DAUGHTER WAS DRIVING SHE LOST POWER STEERING AND THE SAME ISSUES WITH THE DASH AND WAS INVOLVED IN AN ACCIDENT, THANK GOD HER BABY WAS NOT IN THE CAR. PLEASE HELP!....UPDATED 07/31/14 *BF

NHTSA ODI #10615094

44,000 miles · Jul 20, 2014
Electrical SystemElectronic Stability Control (esc)Steering

BOUGHT THE CAR USED FROM A NON-CHEVY DEALER IN JUNE 2014. AFTER ABOUT A MONTH OR SO AND 44000 MPG. ALL OF A SUDDEN, THE TIME/TEMP/DATE DISPLAY (ALONG WITH THE RADIO) STARTED BLACKING OUT. THEN A FEW TIMES THE "SERVICE POWER STEERING" WARNING LIGHT FLASHED ON AND OFF AND WE ACTUALLY LOST OUR POWER STEERING MOMENTARILY SEVERAL TI…

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BOUGHT THE CAR USED FROM A NON-CHEVY DEALER IN JUNE 2014. AFTER ABOUT A MONTH OR SO AND 44000 MPG. ALL OF A SUDDEN, THE TIME/TEMP/DATE DISPLAY (ALONG WITH THE RADIO) STARTED BLACKING OUT. THEN A FEW TIMES THE "SERVICE POWER STEERING" WARNING LIGHT FLASHED ON AND OFF AND WE ACTUALLY LOST OUR POWER STEERING MOMENTARILY SEVERAL TIMES AND TODAY 07-20-2014 WITH ME, MY HUSBAND AND 6YR OLD DAUGHTER IN THE CAR!!!! VERY SCARY. THEN THE "SERVICE STABILITRAK" WARNING LIGHT FLASHED ON AND OFF AS WELL. AT THE SAME TIME THE TIME/TEMP/DATE BLACKS OUT AGAIN TOO. THE CAR LOSES POWER WHEN TRAVELING AT SPEEDS OVER 50MPH. ALL THE WARNING LIGHTS HAVE FLICKERED ON AND OFF SEVERAL TIMES ALONG WITH THE POWER STEERING AND STABLITRAK. THIS ISSUE NEEDS TO BE ADDRESSED. I WILL BE CONTACTING A DEALER AND LEGAL ACTION WILL BE TAKEN IF ISSUE ISN'T RESOLVED. PEOPLES LIVES AND SAFETY ARE NOT SOMETHING TO BE TAKEN LIGHTLY. *TR

NHTSA ODI #10614876

13,501 miles · Jul 15, 2014
Steering

PURCHASED USED 2012 CRUZE FROM LOCAL CHEVY DEALER. STEERING HAS NO FREE PLAY IN THE STEERING WHEEL, CAUSING CONSTANT BACK AND FORTH CORRECTIONS AND SWERVING IN LANE ESPECIALLY AT HIGH WAY SPEEDS. GOT PULLED OVER BY POLICE THINKING I WAS DRUNK. ALSO TAKES A LOT OF EFFORT TO KEEP THE CAR CENTERED DOWN THE LANE, AND IF YOU STOP …

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PURCHASED USED 2012 CRUZE FROM LOCAL CHEVY DEALER. STEERING HAS NO FREE PLAY IN THE STEERING WHEEL, CAUSING CONSTANT BACK AND FORTH CORRECTIONS AND SWERVING IN LANE ESPECIALLY AT HIGH WAY SPEEDS. GOT PULLED OVER BY POLICE THINKING I WAS DRUNK. ALSO TAKES A LOT OF EFFORT TO KEEP THE CAR CENTERED DOWN THE LANE, AND IF YOU STOP FOCUSING ON THE STEERING FOR EVEN A SECOND THE CAR IS SWERVING OUT OF THE LANE. CONGRATULATIONS TO CHEVY FOR PRODUCING SUCH A FINE PRODUCT. APPARENTLY THEY NEVER THOUGHT TO DRIVE THE PROTOTYPE TO SEE IF THE STUPID THING WORKS. DUHHHH THANK YOU. *TR

NHTSA ODI #10610653

56,000 miles · Jul 11, 2014
Air BagsElectrical SystemSteering

ON THIS PARTICULAR OCCURRENCE THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD, AIRBAGS, AND THE ELECTRICALLY ASSISTED POWER STEERING WENT OUT. IT REMAINED OFF FOR APPROXIMATELY 10 TO 15 SECONDS. AS A RESULT I HAD NO CONTROL OVER THE VEHICLE. THE ELECTRICAL CAME BACK ON AND THE DASH…

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ON THIS PARTICULAR OCCURRENCE THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD, AIRBAGS, AND THE ELECTRICALLY ASSISTED POWER STEERING WENT OUT. IT REMAINED OFF FOR APPROXIMATELY 10 TO 15 SECONDS. AS A RESULT I HAD NO CONTROL OVER THE VEHICLE. THE ELECTRICAL CAME BACK ON AND THE DASH DISPLAY DEPICTED THE WARNING MESSAGE CHECK STABILITITRAK, OR WORDS TO THAT EFFECT. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT NOTHING SHOWED UP ON THE SCOPE AND THERE WAS NOTHING THEY COULD DO. THIS HAS ALSO HAPPENED TO MY GRAND DAUGHTER ON 07/09/2014 OUT IN COLORADO AS SHE IS USING THE VEHICLE FOR SCHOOL AND WORK. AGAIN THE DEALER STATES THERE IS NOTHING SHOWING UP ON THE SCOPE AND THEY HAVE NOT BEEN ABLE TO DUPLICATE THE ISSUE EVEN THOUGH SHE HAD HER FRIEND RECORD THE EVENT WITH THEIR CELL PHONE. DURING THIS EVENT THE VEHICLE COULD NOT BE RESTARTED AFTER THE VEHICLE WAS TURNED OFF IN A PARKING LOT. AFTER AN HOUR WAIT THE VEHICLE WAS STARTED. *TR

NHTSA ODI #10609983

67,000 miles · Jul 5, 2014
Electrical SystemExterior LightingSteering

-THE FOLLOWING SYMPTOMS OCCUR INTERMITTENTLY (APPROXIMATELY ONE TIME PER MONTH) -WHILE OPERATING THE VEHICLE, THE ISSUE TYPICALLY BEGINS WITH THE CENTER RADIO DISPLAY AND SOUND FLICKERING ON AND OFF. -NEXT, VARIOUS ELECTRICAL SYSTEMS IN THE CAR BEGIN TO MALFUNCTION. THIS INCLUDES TRACTION CONTROL, POWER STEERING, HEADLIGH…

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-THE FOLLOWING SYMPTOMS OCCUR INTERMITTENTLY (APPROXIMATELY ONE TIME PER MONTH) -WHILE OPERATING THE VEHICLE, THE ISSUE TYPICALLY BEGINS WITH THE CENTER RADIO DISPLAY AND SOUND FLICKERING ON AND OFF. -NEXT, VARIOUS ELECTRICAL SYSTEMS IN THE CAR BEGIN TO MALFUNCTION. THIS INCLUDES TRACTION CONTROL, POWER STEERING, HEADLIGHTS, TURN SIGNALS CRUISE CONTROL, WINDOW FUNCTIONS, AND BRAKE LIGHTS. -THE VEHICLE DOES NOT ONLY REPORT THE SYSTEM MALFUNCTION, BUT WILL ACTUALLY EXPERIENCE FAILURE (ETC, POWER STEERING IS ACTUALLY DISABLED IN THE CAR). POWER STEERING WAS ONCE LOST AT THE BOTTOM OF A SWITCHBACK IN THE MOUNTAINS. I NEARLY LOST CONTROL OF THE VEHICLE. -AFTER THIS ISSUE OCCURS, IF THE VEHICLE IS TURNED OFF IT WILL NOT RESTART FOR 30-60 MINUTES (UNLESS THE BATTERY IS DISCONNECTED AND RECONNECTED). -DURING THIS PERIOD IT WILL NOT RESTART, NONE OF THE ELECTRICAL FUNCTIONS OF THE CAR WILL WORK (DOORS WILL NOT LOCK, WINDOWS WILL NOT MOVE, LIGHTS WILL NOT TURN ON, ETC). -ALSO, DURING THIS PERIOD I HAVE NOTICED A SOUND WITHIN THE DASHBOARD. THIS SOUNDS LIKE A SMALL ELECTRIC MOTOR RUNNING FOR APPROXIMATELY 60 SECONDS. *TR

NHTSA ODI #10608346

49,600 miles · Jul 1, 2014
Electrical SystemSteering

I AM FILING A COMPLAINT ON A 2012 CHEVROLET CRUZ LS, THAT I PURCHASED AT COWBOY MOTORS. I PURCHASED THIS VEHICLE ON JUNE 07, 2013,IT HAD 46211 MILES AND IT NOW HAS 49789 MILES. RECENTLY, MY WIFE NOTICED THE RADIO WOULD CUT OFF AND A MONTH AGO SHE TOLD ME ABOUT AN ISSUE DEALING WITH THE STEERING. SHE SAID IT WOULD GET HAR…

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I AM FILING A COMPLAINT ON A 2012 CHEVROLET CRUZ LS, THAT I PURCHASED AT COWBOY MOTORS. I PURCHASED THIS VEHICLE ON JUNE 07, 2013,IT HAD 46211 MILES AND IT NOW HAS 49789 MILES. RECENTLY, MY WIFE NOTICED THE RADIO WOULD CUT OFF AND A MONTH AGO SHE TOLD ME ABOUT AN ISSUE DEALING WITH THE STEERING. SHE SAID IT WOULD GET HARD TO CONTROL AND SOMETIMES ALMOST IMPOSSIBLE. ALSO, THE DASH INDICATOR LIGHT CAME ON SYMBOLIZING THAT WE NEEDED TO CHECK THE STEERING. I BEGIN TO DRIVE THE CAR TO SEE WHAT WAS HAPPENING, NOTHING HAPPENED, UNTIL ABOUT 10 DAYS AGO IT HAPPEN TO ME. I HAVE CALLED THE DEALERSHIP AND ASKED IF THERE HAS BEEN ANY PROBLEMS LISTED WITH THE STEERING, I WAS TOLD NO BUT I SHOULD BRING IT IN SINCE I HAD A EXTENDED WARRANTY AND IT WOULD COST A $50 DEDUCTIBLE IF THE WARRANTY COVERED IT. I GOT ON THE INTERNET AND FOUND OUT THAT THERE IS A LIST OF PEOPLE WITH THE SAME PROBLEM AS OURS. I AM FEARFUL FOR MY WIFE AND GRANDCHILDREN. I FEEL THAT THIS IS A DEFECT IN THE AUTOMOBILE AND SOMETHING SHOULD BE DONE BY THE DEALER OR MANUFACTURE, TO ADDRESS THE PROBLEM AND FROM WHAT I READ, NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS EXACTLY. THIS IS A SAFETY FACTOR ISSUE AND MY CONCERN IS WHAT CAN I DO TO GET MY CAR FIX WITHOUT IT COSTING ME. *TR

NHTSA ODI #10607588

Official recalls

7

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

14V300000 · Air Bags

Jun 6, 2014

General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Consequence & remedy

Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.

Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.

13V360000 · Service Brakes, Hydraulic:power Assist

Aug 15, 2013

General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.

Consequence & remedy

Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.

Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.

13V023000 · Air Bags

Jan 24, 2013

General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Consequence & remedy

Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.

Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.

12V522000 · Air Bags

Oct 31, 2012

General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Consequence & remedy

Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.

Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.

12V288000 · Engine And Engine Cooling

Jun 22, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.

Consequence & remedy

Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

12V289000 · Fuel System, Gasoline:storage:tank Assembly:mounting

Jun 22, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.

Consequence & remedy

Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

RQ13002 · Air Bag Non-deployment

Opened May 31, 2013 · Closed Jul 9, 2014

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module

General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.

Additional source detail variants (6)

Air Bags:frontal:driver Side:inflator Module

General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.

Air Bags:frontal:driver Side:inflator Module

General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.

Air Bags:frontal

General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.

Air Bags:frontal

General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.

Air Bags

General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.

Air Bags

General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.

AQ12002 · Chapman Chevrolet / Cruze Engine Recall

Opened Oct 15, 2012 · Closed Oct 20, 2014

Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline

NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.

PE12010 · Engine Compartment Fire

Opened Mar 28, 2012 · Closed Jul 19, 2012

Status: closed (inferred from source dates) · Engine

In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.