NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
103 reportsClear category filter41,000 miles · Oct 19, 2015
Electrical SystemElectronic Stability Control (esc)Steering
DRIVING THE RADIO CUTS IN AND OUT MEANWHILE SERVICE STABILITRAC WARNING COMES ON. DOES THIS AROUND 6-12 TIMES IN A 30 MINUTE DRIVE TO AND FROM WORK. ON A FEW INSTANCES THE VEHICLE LOST ALL POWER WHILE DRIVING. THIS OCCURES ON A DAILY BASIS. THIS HAPPENS WHILE DRIVING AND AT A STAND STILL. ALSO THE CHECK ENGINE LIGHT HAS COM…
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DRIVING THE RADIO CUTS IN AND OUT MEANWHILE SERVICE STABILITRAC WARNING COMES ON. DOES THIS AROUND 6-12 TIMES IN A 30 MINUTE DRIVE TO AND FROM WORK. ON A FEW INSTANCES THE VEHICLE LOST ALL POWER WHILE DRIVING. THIS OCCURES ON A DAILY BASIS. THIS HAPPENS WHILE DRIVING AND AT A STAND STILL. ALSO THE CHECK ENGINE LIGHT HAS COME ON NUMEROUS TIMES. IT IS A P0597 CODE STATING TEMP SENSOR IS INOPERABLE. NON OF THESE ISSUES SHOULD BE GOING ON IN A 2012 WITH LESS THAN 45,000 MILES ON IT.
NHTSA ODI #10783488
83,508 miles · Sep 12, 2015
Electrical SystemSteeringUnknown Or Other
FOR THE WHOLE MONTH THE RED WARNING LIGHTS HAVE BEEN FLASHING, TODAY THE LIGHTS WERE DIMMING AND RADIO WAS GOING ON AND OFF. THE STEERING WHEEL LOCKED ON ITS OWN AND THE KEY WOULDN'T COME OUT WHEN TRIED TO REMOVE AND THE TRUCK WOULDN'T POP UP WHEN TRIED TO OPEN IT FROM THE OUTSIDE. VEHICLE IS NOT CRANKING AT MOMENT AND KEY IS …
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FOR THE WHOLE MONTH THE RED WARNING LIGHTS HAVE BEEN FLASHING, TODAY THE LIGHTS WERE DIMMING AND RADIO WAS GOING ON AND OFF. THE STEERING WHEEL LOCKED ON ITS OWN AND THE KEY WOULDN'T COME OUT WHEN TRIED TO REMOVE AND THE TRUCK WOULDN'T POP UP WHEN TRIED TO OPEN IT FROM THE OUTSIDE. VEHICLE IS NOT CRANKING AT MOMENT AND KEY IS STILL IN IGNITION. THIS IS A SERIOUS SAFETY PROBLEM OR ISSUE. ELECTRICAL PROBLEM HAZARD THAT COULD KILL ANY DRIVER OR PASSENGERS WHEN DRIVING. HAS TO BE AS MAJOR SAFETY RECALL. CONTACT THE OWNER AS SOON AS POSSIBLE AT [XXX] THIS IS MY DAUGHTER [XXX] CELL NUMBER AND I AM HER DAD [XXX] AT [XXX]. PLEASE IS THERE A RECALL ON VEHICLE? MY DAUGHTER DRIVES THIS CAR TO COLLEGE CLASSES EVERY DAY. PLEASE ADVICE ASAP. HER LIFE IS IN DANGER HERE. JAMES AND PAMELA ARE THE OWNERS BUT DAUGHTER DRIVES VEHICLE TO COLLEGE. I AM BIOLOGICAL FATHER AND VERY CONCERNED. DUE TO MOTHER AND STEPFATHER AT WIFE'S SURGERY PLEASE NOTIFY ME OF MATTER TO GET HELP. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
NHTSA ODI #10763337
40,565 miles · Aug 28, 2015
Air BagsSteering
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE MAKING A LEFT TURN AT APPROXIMATELY 10 MPH, THE AIR BAG SERVICE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AIR BAG COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF TH…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE MAKING A LEFT TURN AT APPROXIMATELY 10 MPH, THE AIR BAG SERVICE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AIR BAG COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V300000 (AIR BAGS). THE FAILURE MILEAGE WAS 40,565. UPDATED 10/06/15*LJ UPDATED 12/21/2015*JS
NHTSA ODI #10759871
41,000 miles · Aug 22, 2015
Electrical SystemSteeringVehicle Speed Control
DRIVING DOWN HIGHWAY AND THE DIC STARTS FLASHING AND THEN THE POWER STEERING FAILED AND THE CAR THEN LOST POWER AND THE ENGINE CUT OUT. I WAS ABLE TO PULL THE CAR OVER TO THE SHOULDER AND STOP THE CAR. I WAS ABLE TO RESTART THE VEHICLE. I TOOK TO DEALER AND THEY REPLACED THE NEGATIVE BATTERY CABLE. I SOON RECEIVED AN EXTENDED WA…
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DRIVING DOWN HIGHWAY AND THE DIC STARTS FLASHING AND THEN THE POWER STEERING FAILED AND THE CAR THEN LOST POWER AND THE ENGINE CUT OUT. I WAS ABLE TO PULL THE CAR OVER TO THE SHOULDER AND STOP THE CAR. I WAS ABLE TO RESTART THE VEHICLE. I TOOK TO DEALER AND THEY REPLACED THE NEGATIVE BATTERY CABLE. I SOON RECEIVED AN EXTENDED WARRANTY FOR THE CABLE FROM GM FOR 10 YRS OR 120000 MILES. SO THEY ARE AWARE OF THE ISSUE AND CARS CUTTING OUT AND LOSING POWER ON THE HIGHWAY IS NOT CONSIDERED DANGEROUS TO THE DRIVERS OR THEIR PASSENGERS.
NHTSA ODI #10758605
94,000 miles · Jul 17, 2015
Steering
I WAS DRIVING DOWN THE INTERSTATE AND THE STEERING LOCKED UP AND THE POWER STEERING WARNING LIGHT CAME ON. I PULLED ONTO THE SIDE OF THE INTERSTATE, PUT MY HAZARDS ON AND TURNED THE CAR OFF. AFTER CALLING FOR ASSISTANCE I WAS TOLD I COULD DRIVE TO THE NEAREST AUTO REPAIR. I TURNED THE CAR ON AND DRIVING WAS LIKE PUSHING THE CAR …
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I WAS DRIVING DOWN THE INTERSTATE AND THE STEERING LOCKED UP AND THE POWER STEERING WARNING LIGHT CAME ON. I PULLED ONTO THE SIDE OF THE INTERSTATE, PUT MY HAZARDS ON AND TURNED THE CAR OFF. AFTER CALLING FOR ASSISTANCE I WAS TOLD I COULD DRIVE TO THE NEAREST AUTO REPAIR. I TURNED THE CAR ON AND DRIVING WAS LIKE PUSHING THE CAR DOWN THE ROAD AND STEERING WAS DANGEROUSLY DIFFICULT. I GOT TO THE REPAIR SHOP TURNED OFF THE CAR ASKED FOR ASSISTANCE. WHEN MECHANIC TURNED THE CAR ON LIGHT WAS OFF AND POWER STEERING HAD BEEN RESTORED. HE COULD NOT EXPLAIN THE GLITCH THAT CAUSED THE PROBLEM AND SUGGESTED I CONTACT MY DEALERSHIP.
NHTSA ODI #10734772
Mileage unknown · Jul 14, 2015
Electrical SystemElectronic Stability Control (esc)SteeringCrash
SINCE MARCH 2015, I HAVE BEEN EXPERIENCING ISSUES WITH AND I HAVE VIDEO EVIDENCE WHILE IN FAILURE MODE, OF WHAT I BELIEVE TO BE FAILURES OF THE BODY COMPUTER(S) IN THIS VEHICLE. THE DASHBOARD DISPLAYS HAVE BEEN GOING ON AND OFF UNDER A WIDE VARIETY OF DRIVING SITUATIONS, AND WHILE SITTING AT IDLE. THEY FAULT WHEN THE VEHICLE IS …
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SINCE MARCH 2015, I HAVE BEEN EXPERIENCING ISSUES WITH AND I HAVE VIDEO EVIDENCE WHILE IN FAILURE MODE, OF WHAT I BELIEVE TO BE FAILURES OF THE BODY COMPUTER(S) IN THIS VEHICLE. THE DASHBOARD DISPLAYS HAVE BEEN GOING ON AND OFF UNDER A WIDE VARIETY OF DRIVING SITUATIONS, AND WHILE SITTING AT IDLE. THEY FAULT WHEN THE VEHICLE IS SIMPLY DRIVING DOWN THE HIGHWAY. MORE OFTEN I NOTICE IT WHEN UTILIZING TURN SIGNALS, HAZARD LIGHTS, AND BREAKING. DURING THESE FAULTS, THE CENTER INFORMATION DISPLAY FOR THE HVAC AND ENTERTAINMENT WILL FREQUENTLY TURN OFF. THIS KILLS THE RADIO. IT AT TIMES KILLS THE HVAC SYSTEMS AND THE TURN SIGNALS (AT LEAST THE NOISE FOR THE TURN SIGNAL INDICATORS). AT TIMES, THE CENTER DISPLAY ABOVE THE STEERING COLUMN WILL GO BLACK AND THEN DISPLAY A MESSAGE ABOUT THE STABILITRAK HAVING FAILED AND REQUIRING IT TO BE CHECKED OR THE ABS NEEDING TO BE SERVICED. THEN IT RETURNS TO NORMAL MODE. THE FREQUENCY HAS INCREASED TO EVERY TIME I DRIVE THE VEHICLE. ALSO ON AT LEAST 3 OCCASIONS THE ABS HAS ACTUALLY FAILED. ON ONE OF THOSE OCCASIONS, I HIT ANOTHER VEHICLE WHILE PARKING. THANKFULLY THERE WAS NO DAMAGE TO EITHER VEHICLE. WHEN CONNECTING THE VEHICLE TO A DIAGNOSTIC DEVICE, NO ISSUES ARE INDICATED. I'M IN THE MILITARY IN GERMANY WHERE THE ROADS AND HIGHWAYS ARE EXTREMELY HILLY AND IT SNOWS HEAVILY. I'D RATHER NOT DIE IN AN ACCIDENT BEFORE THIS ISSUE IS RECTIFIED.
NHTSA ODI #10733882
Mileage unknown · May 6, 2015
Steering
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL WAS EXTREMELY TIGHT CAUSING THE CONTACT TO HAVE TO APPLY FORCE IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V288000 (ENGINE AND ENGINE COOLING), BUT THE REMEDY WAS NOT AVAILABLE. THE VEHICLE …
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL WAS EXTREMELY TIGHT CAUSING THE CONTACT TO HAVE TO APPLY FORCE IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V288000 (ENGINE AND ENGINE COOLING), BUT THE REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10714880
38,000 miles · Apr 23, 2015
Electrical SystemElectronic Stability Control (esc)Steering
WHILE DRIVING THE CAR WOULD CONTINUOUSLY REBOOT THE RADIO AND THE WARNING STABILITRAK LIGHT AS WELL AS THE POWER STEERING WARNING WILL SHOW UP ON THE DASH. THE CAR WOULD EXPERIENCE VERY STIFF STEERING AND I ALMOST GOT INTO A CRASH 3 TIMES BECAUSE OF IT. I TOOK IT TO THE AUTONATION CHEVROLET LAUREL, MD DEALERSHIP AND THEY COULD N…
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WHILE DRIVING THE CAR WOULD CONTINUOUSLY REBOOT THE RADIO AND THE WARNING STABILITRAK LIGHT AS WELL AS THE POWER STEERING WARNING WILL SHOW UP ON THE DASH. THE CAR WOULD EXPERIENCE VERY STIFF STEERING AND I ALMOST GOT INTO A CRASH 3 TIMES BECAUSE OF IT. I TOOK IT TO THE AUTONATION CHEVROLET LAUREL, MD DEALERSHIP AND THEY COULD NOT DIAGNOSE A PROBLEM WITH THE BATTERY. ANOTHER TECHNICIAN FROM TNT AUTO IN COLUMBIA, MD SAID THAT ALL THE WIRES SEEM TO BE ON THERE TIGHT TOO. *TR
NHTSA ODI #10712481
66,000 miles · Apr 14, 2015
Power TrainSteeringVehicle Speed Control
I RECEIVED MY CHEVY CRUZE IN NOVEMBER OF 2014 USED WITH APROX. 59K MILES. APRIL 7TH DRIVING DOWN A HIGHWAY AT 55-60MPH IT SUDDENLY STARTED SLOWING DOWN AND WOULD NOT ACCELERATE. IT WOULD JERK AND THE ENGINE WOULD REV LIKE IF YOU WERE TO BE IDLE AND IN PARK AND PRESS THE GAS THAT'S THE SOUND IT MADE. I DID NOT NOTICE THE CHECK EN…
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I RECEIVED MY CHEVY CRUZE IN NOVEMBER OF 2014 USED WITH APROX. 59K MILES. APRIL 7TH DRIVING DOWN A HIGHWAY AT 55-60MPH IT SUDDENLY STARTED SLOWING DOWN AND WOULD NOT ACCELERATE. IT WOULD JERK AND THE ENGINE WOULD REV LIKE IF YOU WERE TO BE IDLE AND IN PARK AND PRESS THE GAS THAT'S THE SOUND IT MADE. I DID NOT NOTICE THE CHECK ENGINE COME ON OR ANY OTHER LIGHTS AS I WAS TRYING TO CONTROL MY CAR. THE SPEEDOMETER AND RPM INDICATOR STARTED ACTING ERRATICALLY WHILE DOING SO. THE GAUGE WOULD GO UP AND DOWN AND THE CAR WAS SLOWING DOWN. THE STEERING ALSO BECAME VERY SOFT. IF I WERE TO TAKE MY PINKY FINGER AND TURN THE WHEEL IT WOULD HAVE MOVED THAT'S HOW SOFT IT WAS. ALL THIS HAPPENED MULTIPLE TIMES DURING A 30 MINUTE TIME PERIOD. AFTER I SLOWED DOWN AND TRIED GOING OVER 30MPH IT WOULD START TO ACT UP AGAIN. WHILE THIS WAS HAPPENED I ONLY HAD 66K MILES. I GOT IT TOWED TO THE DEALER INSTEAD OF TAKING MY CHANCES DRIVING IT THERE. IT WAS SITTING THERE A WEEK BEFORE THEY EVEN TOUCHED IT AND THEY CLAIM THEY CANT FIND ANYTHING WRONG WITH IT. I THINK CHEVY DEALERS CLAIM THEY CANT FIND ANYTHING WHEN YOUR CAR IS STILL UNDER WARRANTY SO THEY DON'T HAVE TO FIX IT. *TR
NHTSA ODI #10705705
23,000 miles · Apr 5, 2015
Steering
THIS IS MY SECOND COMPLAINT ON THIS VEHICLE FOR THE SAME PROBLEM. AT LOW SPEEDS THE CAR MAKES A GRINDING NOISE THAT CAN BE FELT WHEN TAKING OFF AND TURNING. IT HAS GOTTEN WORSE AND OCCASIONALLY IT CAN BE FELT WHEN I AM NOT EVEN TURNING. THIS NEEDS TO BE ADDRESSED BEFORE IT TURNS INTO SOMETHING SERIOUS. *TR
NHTSA ODI #10703749
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ13002 · Air Bag Non-deployment
Opened May 31, 2013 · Closed Jul 9, 2014
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Additional source detail variants (6)
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
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