NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
137 reportsClear category filter96,600 miles · Feb 22, 2019
EnginePower Train
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE JERKED AND SHUDDERED, AND THE TRANSMISSION SHIFTING WAS AFFECTED. THE CONTACT PROVIDED THE DEALER (TURNER CHEVROLET, 1251 PAXTON ST, HARRISBURG, PA 17104, (866) 629-7151) WITH ENGINE CODES: P015…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE JERKED AND SHUDDERED, AND THE TRANSMISSION SHIFTING WAS AFFECTED. THE CONTACT PROVIDED THE DEALER (TURNER CHEVROLET, 1251 PAXTON ST, HARRISBURG, PA 17104, (866) 629-7151) WITH ENGINE CODES: P015B (O2 SENSOR DELAYED RESPONSE FOR OXYGEN SENSOR) AND PO171 (BANK 1 SYSTEM 2 LEAN). THE DEALER WAS SUPPOSED TO CALL THE CONTACT BACK TO EXPLAIN THE CODES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 96,600.
NHTSA ODI #11182030
Mileage unknown · Feb 14, 2019
EnginePower Train
PURCHASED MY 2012 CHEVY CRUZE MARCH OF 2016. JULY 2016 THE CAR WILL CONTINUE TO RUN AFTER THE KEY WAS OUT IGNITION I TOOK IT TO NAPERVILLE CHEVY THEY CHANGED THERMOSTAT. OCTOBER 2016 THE CAR WOULD RUN ON HIGHWAY OR STREET ALL OF A SUDDEN SERVICE TRACTION LIGHT COMES ON THE CAR ONLY GO TO 20MPH SUDDENLY THEN IT WILL TURN OFF. TOO…
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PURCHASED MY 2012 CHEVY CRUZE MARCH OF 2016. JULY 2016 THE CAR WILL CONTINUE TO RUN AFTER THE KEY WAS OUT IGNITION I TOOK IT TO NAPERVILLE CHEVY THEY CHANGED THERMOSTAT. OCTOBER 2016 THE CAR WOULD RUN ON HIGHWAY OR STREET ALL OF A SUDDEN SERVICE TRACTION LIGHT COMES ON THE CAR ONLY GO TO 20MPH SUDDENLY THEN IT WILL TURN OFF. TOOK IT TO CHEVY AGAIN THEY SAID TRANS MODULE THEY FIXED IT MARCH 2017 IT HAPPENED AGAIN THEY DIDN'T KNOW THE PROBLEM BECAUSE NO ENGINE LIGHT ON IT HAPPENED EVERY 4 MONTHS OCTOBER 2018 TRANS LINE LEAKING WITH THE SAME SIGN NO FASTER THAN 20MPH JERKING THEY FIXED LINES JANUARY 2019 CAR JERKING AGAIN CAR GOES 20 MPH BUT THE CAR WILL STOP AT STOP SIGN AND WILL I ACCELERATE TO GO THE CAR WON'T MOVE AT ALL I HAVE TO TURN IT OFF TO DRIVE AGAIN
NHTSA ODI #11180169
62,000 miles · Jan 26, 2019
EnginePower TrainStructure
CAR WAS STOPPED AT A RED LIGHT, READY TO MAKE A LEFT-TURN AND COMPLETELY SHUT OFF FOR NO REASON. IT TURNED ON AFTER SOME MINUTES BUT THERE ARE MANY COMPLAINTS ONLINE (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T65940_DS765514) OF THE SAME ISSUE WITH THIS MAKE AND MODEL (INCLUDING NEWER ONES), A LOT BEING WHILE THE CAR IS ACTUALLY …
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CAR WAS STOPPED AT A RED LIGHT, READY TO MAKE A LEFT-TURN AND COMPLETELY SHUT OFF FOR NO REASON. IT TURNED ON AFTER SOME MINUTES BUT THERE ARE MANY COMPLAINTS ONLINE (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T65940_DS765514) OF THE SAME ISSUE WITH THIS MAKE AND MODEL (INCLUDING NEWER ONES), A LOT BEING WHILE THE CAR IS ACTUALLY DRIVING. THIS IS SO DANGEROUS!! WE DON'T FEEL SAFE CONTINUING TO OPERATE THE CAR SINCE FINDING OUT IT'S A RECURRENT PROBLEM FOR PEOPLE WITH THIS CAR WHO HAVE HAD NO RESOLUTION EVEN AFTER FILING MULTIPLE CLAIMS WITH CAR COMPANY AND TAKING IT TO THE MECHANIC.
NHTSA ODI #11172287
44,000 miles · Jan 16, 2019
Power Train
THE OIL HOUSING UNIT IS LEAKING CAUSING OIL TO LEAK INTO THE ENGINE AND BURN POTENTIALLY CAUSING A FIRE.
NHTSA ODI #11170394
120,000 miles · Jan 8, 2019
Power Train
FROM THE TIME I BOUGHT THIS VEHICLE (OFF LEASE) THE TRANSMISSION NEVER FELT RIGHT. THE CAR WOULD JERK FROM GEAR TO GEAR AND THE RPMS WOULD SKY ROCKET. I EXPRESSED THIS CONCERN MULTIPLE TIMES WITH THE DEALERSHIP I BOUGHT THE CAR FROM AND THEY ASSURED ME EVERYTHING WAS OKAY AND THAT IT WAS JUST THE TYPE OF TRANSMISSION. AFTER …
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FROM THE TIME I BOUGHT THIS VEHICLE (OFF LEASE) THE TRANSMISSION NEVER FELT RIGHT. THE CAR WOULD JERK FROM GEAR TO GEAR AND THE RPMS WOULD SKY ROCKET. I EXPRESSED THIS CONCERN MULTIPLE TIMES WITH THE DEALERSHIP I BOUGHT THE CAR FROM AND THEY ASSURED ME EVERYTHING WAS OKAY AND THAT IT WAS JUST THE TYPE OF TRANSMISSION. AFTER JUST GETTING MY CAR OUT OF THE SHOP FOR A SEPARATE ISSUE THE CRUZE LEFT ME ON THE SIDE OF A VERY BUSY HIGHWAY THAT IS NOTORIOUS FOR ACCIDENTS. AS I TRIED TO SPEED UP THE RPMS WOULD ONCE AGAIN SKY ROCKET BUT THE CAR WOULD NOT ACCELERATE. AFTER ABOUT A MINUTE OF THIS HAPPENING I PULLED OVER TO THE SIDE OF THE ROAD. AFTER PUTTING THE CAR IN PARK I SAT FOR A MOMENT. WHEN TRYING TO DRIVE THE CAR JUST WOULD NOT MOVE. I TRIED FORWARD AND REVERSE AND NEITHER WORKED. SO THERE I SAT WITH CAR WHIZZING BY ME WITH A CAR THAT DID NOT WORK. AFTER TOWING THE CAR TO THE SHOP HE GAVE ME THE GUT WRENCHING NEW THAT MY 7 YEAR OLD CAR'S TRANSMISSION IS SHOT. I NOW HAVE A $4,000 REPAIR WHICH I CANNOT AFFORD. OH AND THE KICKER IS I OWE $8,000 STILL.
NHTSA ODI #11165107
65,000 miles · Dec 18, 2018
Power Train
WHILE IN MOTION DRIVING DOWN A MAJOR CITY STREET... WITHOUT ANY DASH LIGHTS/WARNING LIGHTS THE VEHICLE WOULD NO LONGER ACCELERATE AND STOPPED MOVING. THE VEHICLE WAS DEAD WITHOUT PRIER WARNING. I DID NOT HAVE ENOUGH TIME TO PULL OVER ON THE SIDE OF THE ROAD CREATING A VERY DANGEROUS SITUATION FOR ME. AFTER GETTING THE VEHICLE T…
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WHILE IN MOTION DRIVING DOWN A MAJOR CITY STREET... WITHOUT ANY DASH LIGHTS/WARNING LIGHTS THE VEHICLE WOULD NO LONGER ACCELERATE AND STOPPED MOVING. THE VEHICLE WAS DEAD WITHOUT PRIER WARNING. I DID NOT HAVE ENOUGH TIME TO PULL OVER ON THE SIDE OF THE ROAD CREATING A VERY DANGEROUS SITUATION FOR ME. AFTER GETTING THE VEHICLE TOWED, I WAS TOLD THAT THE TRANSMISSION HAD FAILED.
NHTSA ODI #11162192
60,408 miles · Dec 17, 2018
Power Train
I HAVE HAD MY CAR SINCE 2012 AND HAVE NOT HAD ANY ISSUES, UNTIL NOW. MY CAR WAS RUNNING FINE WHEN OUT OF THE BLUE, WHILE DRIVING HOME FROM WORK ON A CITY STREET, MY CAR WOULD NOT GO OVER 30 MPH. I WAS ABLE TO MAKE IT HOME AND WHEN I WENT TO TAKE IT TO A DEALER TO HAVE IT LOOKED AT, I COULD NOT BACK THE CAR OUT THE GARAGE. THE CA…
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I HAVE HAD MY CAR SINCE 2012 AND HAVE NOT HAD ANY ISSUES, UNTIL NOW. MY CAR WAS RUNNING FINE WHEN OUT OF THE BLUE, WHILE DRIVING HOME FROM WORK ON A CITY STREET, MY CAR WOULD NOT GO OVER 30 MPH. I WAS ABLE TO MAKE IT HOME AND WHEN I WENT TO TAKE IT TO A DEALER TO HAVE IT LOOKED AT, I COULD NOT BACK THE CAR OUT THE GARAGE. THE CAR WOULD GO FORWARD, BUT NOT BACK. I HAD TO HAVE THE CAR TOWED TO THE DEALER WHERE HE WAS ABLE TO DIAGNOSE THE CAR WITH A BROKEN SHIFTER PLATE THAT DAMAGED OTHER PARTS OF THE TRANSMISSION. I REGULARLY MAINTENANCE MY CAR AND ONLY HAVE 60,409 MILES ON IT (MOSTLY HIGHWAY MILES). A CAR THIS YOUNG AND WITH THAT FEW MILES SHOULD NOT HAVE TRANSMISSION ISSUES. I LOOKED UP THE ISSUE AND IT SEEMS TO BE COMMON WITH THIS CAR (SEE THE BELOW LINKS). SINCE THIS IS NOT A NORMAL WEAR AND TEAR ISSUE, IT SEEMS TO BE A MANUFACTURING PROBLEM, I AM REQUESTING THAT A SERVICE BULLETIN OR RECALL BE ISSUED SO NO OTHER PERSON DEALS WITH THIS ISSUE. I ALSO ASK THAT YOU REVIEW THE ATTACHED REPAIR DOCUMENTS SO THAT I MAY GET SOME SORT OF COMPENSATION FOR THE REPAIRS. I TAKE CARE OF MY CAR AND SHOULD NOT HAVE HAD TO SPEND ALMOST $4,000 FOR REPAIRS THAT WERE NOT DUE TO NEGLECT. HTTPS://WWW.CARCOMPLAINTS.COM/CHEVROLET/CRUZE/2012/TRANSMISSION/TRANSMISSION_FAILURE.SHTML HTTPS://WWW.CRUZETALK.COM/FORUM/25-GEN1-SERVICE-ISSUES/114713-TRANSMISSION-PROBLEMS.HTML HTTPS://WWW.CRUZETALK.COM/FORUM/9-GENERAL-DISCUSSION/208234-HELP-2012-CRUZE-WONT-GO-REVERSE-NEUTRAL.HTML
NHTSA ODI #11161941
119,000 miles · Nov 30, 2018
Power Train
AFTER SEVERAL TRIPS TO DEALER FOR COOLANT ISSUES, CAR WAS FINE FOR AWHILE. NOTICED LOW COOLANT YET AGAIN, FILLED IT AND 2 WEEKS LATER DURING OIL CHANGE WAS INFORMED THAT I HAD NO COOLANT. 3 DAYS LATER TRANSMISSION FAILED WHILE DRIVING ON THE FREEWAY DURING RUSH HOUR TRAFFIC, I WAS ABLE FORTUNATELY, TO PULL IT OVER TO THE SHOULDE…
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AFTER SEVERAL TRIPS TO DEALER FOR COOLANT ISSUES, CAR WAS FINE FOR AWHILE. NOTICED LOW COOLANT YET AGAIN, FILLED IT AND 2 WEEKS LATER DURING OIL CHANGE WAS INFORMED THAT I HAD NO COOLANT. 3 DAYS LATER TRANSMISSION FAILED WHILE DRIVING ON THE FREEWAY DURING RUSH HOUR TRAFFIC, I WAS ABLE FORTUNATELY, TO PULL IT OVER TO THE SHOULDER AND HAD IT TOWED. VERY DANGEROUS SITUATION! 120.000 MILES AND NO PRIOR INDICATION OF ANY ISSUES. JUST CONTACTED CHEVROLET TO SEE IF ANY ASSISTANCE IS AVAILABLE. THIS CAR HAS BEEN GREAT EXCEPT FOR THE COOLANT ISSUES....UNTIL THIS! THE CAR IS NO LONGER DRIVEABLE!
NHTSA ODI #11155286
51,000 miles · Nov 27, 2018
Power Train
2012 CHEVROLET CRUZE LS WITH 51,000 MILES. EVENT OCCURRED NOV. 25, 2018. WITHOUT PRIOR SYMPTOMS, THE CAR BEGAN TO JERK WHILE DRIVING FORWARD AT CITY SPEEDS. MADE IT TO DESTINATION A SHORT DISTANCE AWAY. CHECK ENGINE LIGHT CAME ON. ATTEMPTED TO MOVE CAR, AND THE REVERSE GEAR WOULD NOT ENGAGE. DROVE (LIMPED) THE CAR IN D TO …
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2012 CHEVROLET CRUZE LS WITH 51,000 MILES. EVENT OCCURRED NOV. 25, 2018. WITHOUT PRIOR SYMPTOMS, THE CAR BEGAN TO JERK WHILE DRIVING FORWARD AT CITY SPEEDS. MADE IT TO DESTINATION A SHORT DISTANCE AWAY. CHECK ENGINE LIGHT CAME ON. ATTEMPTED TO MOVE CAR, AND THE REVERSE GEAR WOULD NOT ENGAGE. DROVE (LIMPED) THE CAR IN D TO A LOCAL AUTOZONE TO HAVE THE TROUBLE CODE READ. P0700 TCM ISSUE. STILL NO REVERSE. UPON LEAVING, NOSED OUT ON BUSY 5 LANE THOROUGHFARE AND THE CAR NO LONGER WOULD GO FORWARD AS THE TRANSMISSION HAD DISENGAGED. COULD HAVE BEEN DISASTROUS IF THIS OCCURRED IN THE MIDDLE OF THE BUSY ROAD. PUSHED THE CAR BACK TO THE AUTOZONE LOT. NOV 26, 2018 CALLED GM AND OPENED A CASE BUT WAS TOLD THERE ARE NO RECALLS AND WE ARE OUT OF WARRANTY, MUST HAVE A CERTIFIED GM SHOP ASSESS THE ISSUE AT OUR COST. NOV 27, 2018 TOWED TO LOCAL GM DEALER WHERE CAR WAS PURCHASED FOR EVALUATION. COMPLAINT:THIS CAR IS OUT OF WARRANTY ON TIME ONLY. IT HAS A SEALED TRANNY AND THE FIRST RECOMMENDED FLUID CHANGE IS 97,500 MILES. OBVIOUSLY DRIVEN CAREFULLY AND DAILY WITHOUT NEGLECT FOR ONLY 51,000 MILES. SHOULD NOT HAVE MAJOR UN-WARRANTIED TRANSMISSION ISSUES. RESEARCHED THIS CONDITION ON FORUMS ETC. THERE ARE ENOUGH INSTANCES WITH VERY SIMILAR OR SAME SYMPTOMS THAT GM KNOWS OF THIS AND SHOULD MAKE IT GOOD.
NHTSA ODI #11154190
111,000 miles · Oct 21, 2018
Power Train
EVERY TIME I TAKE A LONG TRIP ON THE HIGH WAY I GET A TRANSMISSION HOT IDLE ENGINE MESSAGE. I IDLE FOR ABOUT 3 MINS AND I GO OFF I SEE A LOT OF CARS HAVE A SIMILAR PROBLEM IT MUST BE A RECALL ON THE TRANSMISSION. ALSO LOOKING UNDER THE HOOD IT'S TRANSMISSION FLUID ALL ON THE TOP
NHTSA ODI #11141718
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ13002 · Air Bag Non-deployment
Opened May 31, 2013 · Closed Jul 9, 2014
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Additional source detail variants (6)
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
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