TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE (NHTSA CAMPAIGN ID NUMBER:12V288000 ENGINE AND ENGINE COOLING) PERFORMED, HOWEVER THE DEALER CUT THE ENGINE SHIELD COVER AND ADVISED THE CONTACT THAT THE MANUFACTURER HAD REQUESTED TO DO SO IN ORDER FOR THE ENGINE OIL…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE (NHTSA CAMPAIGN ID NUMBER:12V288000 ENGINE AND ENGINE COOLING) PERFORMED, HOWEVER THE DEALER CUT THE ENGINE SHIELD COVER AND ADVISED THE CONTACT THAT THE MANUFACTURER HAD REQUESTED TO DO SO IN ORDER FOR THE ENGINE OIL TO LEAK TO THE GROUND. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 12,000.
NHTSA ODI #10472757
10,259 miles · Aug 11, 2012
EnginePower TrainStructure
CHEVROLET'S RECALL FIX ON THE 2011-2012 CHEVY CRUZE INVOLVE CUTTING OFF LARGE PORTIONS OF THE UNDERNEATH HEAT SHIELD, THIS PIECE IS ALSO A DEBRIS SHIELD. BUT NOW WITH THE HEAT SHIELD COMPLETELY GONE, THERE NOW IS NO PROTECTION FROM DEBRIS ENTERING UNDER THE HOOD AND CAUSING MORE DAMAGE, ALSO WITH THIS FIX GM IS COMPROMISING THE …
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CHEVROLET'S RECALL FIX ON THE 2011-2012 CHEVY CRUZE INVOLVE CUTTING OFF LARGE PORTIONS OF THE UNDERNEATH HEAT SHIELD, THIS PIECE IS ALSO A DEBRIS SHIELD. BUT NOW WITH THE HEAT SHIELD COMPLETELY GONE, THERE NOW IS NO PROTECTION FROM DEBRIS ENTERING UNDER THE HOOD AND CAUSING MORE DAMAGE, ALSO WITH THIS FIX GM IS COMPROMISING THE BIGGEST SELLING POINT OF THIS CAR WHICH IS THE GAS MILEAGE, THIS SHIELD IS ALSO USED TO REDUCE DRAG UNDERNEATH THE CAR AND IN TURN INCREASING GAS MILEAGE, BUT NOW DRAG WILL INCREASE UNDERHOOD WHICH WILL DECREASE FUEL MILEAGE. IN VERY WET CLIMATES THIS SHIELD HELPED PREVENT WATER FROM SPRAYING UP UNDER THE HOOD AS WELL, AND BY REMOVING THIS SHIELD OUR CARS ARE NOW MORE PRONE RUST, CORROSION AND ABNORMAL WEAR TO VITAL PARTS. GM HAS DONE A HORRIBLE JOB AT FIXING THIS PROBLEM, NO LOGIC OR OBVIOUS CARE WERE TAKEN INTO CONSIDERATION WHEN ADDRESSING THIS ISSUE. IF THIS KIND OF SIMILAR PROBLEM HAPPENED ON A CADILLAC OR A CORVETTE WOULD HAVE THEY FIXED THE PROBLEM THE SAME WAY?? PROBABLY NOT, SO WHAT MAKES MY CHEVY CRUZE ANY LESS IMPORTANT? *TR
NHTSA ODI #10470274
28,551 miles · Aug 4, 2012
EnginePower Train
2012 CHEVROLET CRUZE LT1 RS PACKAGE, AUTOMATIC TRANSMISSION ON JUNE 27 I WAS IN MURRAY, KY DRIVING HOME FROM MURRAY STATE UNIVERSITY. I WAS IN HEAVY TRAFFIC. AFTER THE LIGHT CHANGED I GAVE THE ACCELERATOR A LIGHT TAP TO MOVE THE CAR FORWARD. IT STARTED SLOWLY BUT AFTER A FEW SECONDS, IT SEEMS THAT THE CAR STALLED. THE TRA…
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2012 CHEVROLET CRUZE LT1 RS PACKAGE, AUTOMATIC TRANSMISSION ON JUNE 27 I WAS IN MURRAY, KY DRIVING HOME FROM MURRAY STATE UNIVERSITY. I WAS IN HEAVY TRAFFIC. AFTER THE LIGHT CHANGED I GAVE THE ACCELERATOR A LIGHT TAP TO MOVE THE CAR FORWARD. IT STARTED SLOWLY BUT AFTER A FEW SECONDS, IT SEEMS THAT THE CAR STALLED. THE TRANSMISSION DOWNSHIFTED AND WHEN I GAVE THE ACCELERATOR A TAP, NOTHING. AT THIS TIME, I WAS CERTAIN I WOULD BE IN AN ACCIDENT. AGAIN, I GAVE THE ACCELERATOR A TAP (MIND YOU, I DIDN'T MASH THE PETAL TO THE FLOOR BOARD, I GAVE IT ENOUGH OF A TAP TO SWITCH THE GEAR). THE CAR DID NOTHING, AND AGAIN MY CONCERN WAS THAT I WOULD BE REAR ENDED SOON. ANOTHER TIP (AGAIN, I DID NOT MASH THE PEDAL TO THE FLOOR), AND FINALLY THE TURBO CHARGER KICKED IN AND THE CAR SWITCHED GEARS. BUT WHEN THE CAR SHIFTED GEARS, IT WAS AN EXPLOSION OF FORCE THAT JERKED AND LURCHED THE CAR FORWARD INCLUDING MY SELF. I WAS GLAD TO GET MOVING SINCE TRAFFIC WAS HEAVY. SINCE THIS INCIDENT, IT HAS HAPPENED 5 TIMES THAT THE CAR HAS BEEN SLUGGISH TO RESPOND, AND IT HAVE CONTINUED TO SHIFT GEARS WITH RANDOM JERKS AND OFTEN EXPLOSIVE FORCE THAT JERKS BOTH CAR AND PASSENGER. I HAVE HAD THIS TO 2 DEALERSHIPS, AND THEY SAY THEY CANNOT REPRODUCE IT, AND THEY BOTH TELL ME THAT THIS IS A NORMAL THING, AND THAT THIS TRANSMISSION WILL MAKE ERRATIC GEAR CHANGES. I AM CONCERNED FOR MY SAFETY WITH I DRIVE THIS CAR, AND HOPE I AM NOT STRANDED IN TRAFFIC WHEN THE TRANSMISSION FAILS TO SHIFT PROPERLY. *TR
NHTSA ODI #10469194
2,422 miles · Jul 18, 2012
Engine
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V288000 (ENGINE AND ENGINE COOLING). IMMEDIATELY AFTER THE REPAIR, THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN SHE NOTICED HESITATION WHILE ATTEMPTING TO ACCELERATE. THE VEHICLE FELT SLUGGISH. THE CONTACT W…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V288000 (ENGINE AND ENGINE COOLING). IMMEDIATELY AFTER THE REPAIR, THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN SHE NOTICED HESITATION WHILE ATTEMPTING TO ACCELERATE. THE VEHICLE FELT SLUGGISH. THE CONTACT WAS DISSATISFIED WITH THE REPAIR PERFORMED UNDER THE RECALL BECAUSE THE AREA WHERE THE SHIELD WAS REMOVED WOULD BE ACCESSIBLE TO CORROSION. THE VEHICLE WAS NOT REPAIRED ADDITIONALLY. THE APPROXIMATE FAILURE MILEAGE WAS 2,422.
NHTSA ODI #10466438
28,063 miles · Jul 3, 2012
Engine
THE RECALL FIX FOR THE CHEVROLET CRUZE WAS PERFORMED ON MY CAR. THE FIX WAS TO CUT THE ENGINE, OR UNDER THE ENGINE AREA, SKID PLATE EXPOSING THIS AREA. I BELIEVE THIS TO BE A SAFETY ISSUE THAT COULD RESULT IN FURTHER DAMAGE TO THE CAR, ENGINE, EXHAUST, OIL PAN AND OTHER COMPONENTS THAT ARE NOW EXPOSED. THE IS A SAFETY CONCE…
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THE RECALL FIX FOR THE CHEVROLET CRUZE WAS PERFORMED ON MY CAR. THE FIX WAS TO CUT THE ENGINE, OR UNDER THE ENGINE AREA, SKID PLATE EXPOSING THIS AREA. I BELIEVE THIS TO BE A SAFETY ISSUE THAT COULD RESULT IN FURTHER DAMAGE TO THE CAR, ENGINE, EXHAUST, OIL PAN AND OTHER COMPONENTS THAT ARE NOW EXPOSED. THE IS A SAFETY CONCERN BECAUSE DURING THE ACT OF DRIVING THIS VEHICLE, IT MAY BE EXPOSED TO ROAD CONDITIONS, FOREIGN OBJECTS, OR OTHER MISCELLANEOUS ENVIRONMENTAL FACTORS THAT WILL AFFECT THE PERFORMANCE AND OVERALL SAFE HANDLING OF THIS VEHICLE. *JS
NHTSA ODI #10464104
6,500 miles · Jul 3, 2012
Engine
HAVE COOLANT ODOR INSIDE VEHICLE. DEALER TESTED 3 TIMES, BUT CLAIMS THEY CAN'T DUPLICATE THE PROBLEM. SMELL IS VERY BAD IN COLDER MONTHS. WINDOW FOGS. HAVE TO DRIVE WITH WINDOWS OPEN SOMEWHAT IN WINTER CONDITIONS. CHEVY NOW HAS A BULLETIN. BEEN TRYING TO WORK THROUGH GM REGIONAL - THEY ARE IGNORING ME. MANY OTHER C…
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HAVE COOLANT ODOR INSIDE VEHICLE. DEALER TESTED 3 TIMES, BUT CLAIMS THEY CAN'T DUPLICATE THE PROBLEM. SMELL IS VERY BAD IN COLDER MONTHS. WINDOW FOGS. HAVE TO DRIVE WITH WINDOWS OPEN SOMEWHAT IN WINTER CONDITIONS. CHEVY NOW HAS A BULLETIN. BEEN TRYING TO WORK THROUGH GM REGIONAL - THEY ARE IGNORING ME. MANY OTHER CRUZE OWNERS HAVE SAME COMPLAINT/PROBLEM. *JS
NHTSA ODI #10464050
10,188 miles · May 24, 2012
Electrical SystemEngine
I WAS DRIVING HOME AND OUT OF NOWHERE MY 2012 CHEVY CRUZE DINGS AND SAYS "ENGINE OVERHEATING A/C TURNED OFF," I WAS VERY SURPRISED BUT KEPT DRIVING AND LITERALLY ONE MINUTE LATER THE CAR DINGS AGAIN. THERE IS A DIFFERENT MESSAGE THAT SAYS "IDLE ENGINE OVERHEATING," AT THIS POINT I AM VERY WORRIED AND I PULL OVER AND CALL THE CH…
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I WAS DRIVING HOME AND OUT OF NOWHERE MY 2012 CHEVY CRUZE DINGS AND SAYS "ENGINE OVERHEATING A/C TURNED OFF," I WAS VERY SURPRISED BUT KEPT DRIVING AND LITERALLY ONE MINUTE LATER THE CAR DINGS AGAIN. THERE IS A DIFFERENT MESSAGE THAT SAYS "IDLE ENGINE OVERHEATING," AT THIS POINT I AM VERY WORRIED AND I PULL OVER AND CALL THE CHEVY DEALERSHIP THAT I BOUGHT THE CAR FROM AND EXPLAIN WHAT HAS OCCURRED. I WAS ADVISED TO BRING THE CAR INTO THE SERVICE DEPARTMENT. SO, I START THE CAR UP AND BEGIN THE DRIVE OVER TO THE DEALERSHIP THAT IS ABOUT 15 MINUTES AWAY BECAUSE OF TRAFFIC. NOT THREE MINUTES INTO THE DRIVE I GET THE SAME MESSAGE "IDLE ENGINE OVERHEATING," I'M VERY NERVOUS BUT KEEP GOING AND ABOUT TWO MINUTES LATER I GET A NEW MESSAGE "SHUT ENGINE OFF ENGINE OVERHEATING." I CALL THE DEALERSHIP AND THEY TELL ME THAT I AM CLOSE ENOUGH THAT I SHOULD JUST CONTINUE AND DRIVE TO THE DEALERSHIP. I GET ABOUT 200 YARDS FROM THE ENTRANCE OF THE DEALERSHIP AND MY ENGINE STARTS SMOKING. I HAVE HAD THIS CAR FOR LESS THAN SEVEN MONTHS AND I BASICALLY ONLY USE IT TO DRIVE TO WORK AND SCHOOL. I TAKE VERY GOOD CARE OF MY VEHICLES, I GET THE OIL CHANGED EVERY 4,000-5,000 MILES, IN FACT I GOT AN OIL CHANGE LESS THAN A WEEK AGO. *TR
NHTSA ODI #10459585
12,200 miles · May 13, 2012
EngineSteering
THIS VEHICLE WAS PURCHASED DECEMBER 2010 AND SINCE THE PURCHASE ALL THE ISSUES THAT 2012 CHEVY CRUZE HAS BEEN SUBJECTED TO REGARDING RECALLS WE HAVE SUFFERED THEM. THIS COMPLAINT IS FILED DUE TO THE FACT THAT, ALTHOUGH THE CAR IS UNDER WARRANTY, GM AND THE DEALERSHIP REFUSES TO HONOR THE WARRANTY, FOR THE REPAIR OF THE FLY WHEEL…
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THIS VEHICLE WAS PURCHASED DECEMBER 2010 AND SINCE THE PURCHASE ALL THE ISSUES THAT 2012 CHEVY CRUZE HAS BEEN SUBJECTED TO REGARDING RECALLS WE HAVE SUFFERED THEM. THIS COMPLAINT IS FILED DUE TO THE FACT THAT, ALTHOUGH THE CAR IS UNDER WARRANTY, GM AND THE DEALERSHIP REFUSES TO HONOR THE WARRANTY, FOR THE REPAIR OF THE FLY WHEEL BOLTS. THESE BOLTS ARE INTERNAL AND ARE CURRENTLY LOOSE AND WHILE DRIVING THE VEHICLE, THE VEHICLE DOES NOT ACCELERATE AND THEN SUDDENLY STOPS. *TR
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
RQ13002 · Air Bag Non-deployment
Opened May 31, 2013 · Closed Jul 9, 2014
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Additional source detail variants (6)
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
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