NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
268 reportsClear category filterMileage unknown · Nov 4, 2015
EngineFire
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS A STRONG OIL ODOR COMING FROM THE VEHICLE. IN ADDITION, THERE WAS EXCESSIVE SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN OIL LEAK, BUT THE FA…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS A STRONG OIL ODOR COMING FROM THE VEHICLE. IN ADDITION, THERE WAS EXCESSIVE SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN OIL LEAK, BUT THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10788266
106,000 miles · Nov 3, 2015
EngineFuel/propulsion System
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. AFTER FILLING THE VEHICLE WITH FUEL, THE CONTACT STARTED THE VEHICLE AND IT MADE A SPUTTERING NOISE AND BEGAN TO SHAKE. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE CONTACT TURNED THE KEY TO THE OFF POSITION; HOWEVER, THE ENGINE DID NOT POWER …
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. AFTER FILLING THE VEHICLE WITH FUEL, THE CONTACT STARTED THE VEHICLE AND IT MADE A SPUTTERING NOISE AND BEGAN TO SHAKE. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE CONTACT TURNED THE KEY TO THE OFF POSITION; HOWEVER, THE ENGINE DID NOT POWER OFF. IT TOOK SEVERAL ATTEMPTS TO POWER THE ENGINE OFF. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND KEPT THE VEHICLE PARKED FOR APPROXIMATELY FIVE MINUTES UNTIL THE SHAKING AND SPUTTERING CEASED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHEN FUELING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
NHTSA ODI #10787920
50,000 miles · Oct 19, 2015
Engine
TWICE I HAVE WALKED BACK TO MY CAR & FOUND THAT THE ENGINE HAS REMAINED ON. AFTER PARKING, I PRESS THE ENGINE ON/OFF BUTTON, EXIT THE CAR, LOCK ALL DOORS WITH THE FOB AND WALK AWAY. THIS TIME, I PARKED IN A VERY LARGE, CROWDED PUBLIC PARKING LOT. I WAS AT LEAST 6 BLOCKS AWAY FROM THE CAR FOR 2 HOURS. THANKFULLY, THIS HAS OCC…
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TWICE I HAVE WALKED BACK TO MY CAR & FOUND THAT THE ENGINE HAS REMAINED ON. AFTER PARKING, I PRESS THE ENGINE ON/OFF BUTTON, EXIT THE CAR, LOCK ALL DOORS WITH THE FOB AND WALK AWAY. THIS TIME, I PARKED IN A VERY LARGE, CROWDED PUBLIC PARKING LOT. I WAS AT LEAST 6 BLOCKS AWAY FROM THE CAR FOR 2 HOURS. THANKFULLY, THIS HAS OCCURRED WHEN THE CAR IS OUTSIDE, NOT IN MY GARAGE. IN RECENT LIGHT OF PEOPLE SUCCUMBING TO CARBON MONOXIDE POISONING DUE TO THIS VERY SITUATION OCCURRING WITH CARS IN CLOSED GARAGES, I WOULD EXPECT A VOLUNTARY OR FORCED RECALL TO REMEDY THIS GM ADMITTED DESIGN DECISION.
NHTSA ODI #10783539
68,492 miles · Sep 20, 2015
EnginePower TrainUnknown Or Other
WHEN THE CAR FIRST STARTED MESSING UP IT WAS MINOR THINGS I NOTICED: THE IN DASH LIGHTER NOT WORKING, TRUNK LATCH DOESN'T WORK EXCEPT BY KEY, TURN SIGNALS WOULD GLITCH, CAN'T USE USB & AUDIO CORD AT SAME TIME WITHOUT IT CUTTING OFF BOTH COMPLETELY. THEN A COUPLE WEEKS LATER I NOTICED MY CAR HAD AN UNUSUAL DELAY IN INCREASING SPE…
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WHEN THE CAR FIRST STARTED MESSING UP IT WAS MINOR THINGS I NOTICED: THE IN DASH LIGHTER NOT WORKING, TRUNK LATCH DOESN'T WORK EXCEPT BY KEY, TURN SIGNALS WOULD GLITCH, CAN'T USE USB & AUDIO CORD AT SAME TIME WITHOUT IT CUTTING OFF BOTH COMPLETELY. THEN A COUPLE WEEKS LATER I NOTICED MY CAR HAD AN UNUSUAL DELAY IN INCREASING SPEED IT WAS AS IF I HAD TO PUSH IT TO THE FLOOR JUST TO GET TO 30 MPH. NOW THE MOST RECENT EVENT OCCURRED ON 9/17/15 WHICH IS WHAT'S PROMPTING ME TO FILE THIS COMPLAINT (KEEP IN MIND I'VE ONLY OWNED THE VEHICLE FOR 8 MONTHS, PURCHASED AT 54K MILES CURRENTLY HAS 70.9K) I DROVE TO MY HOUSE APPROX 30 MIN HWY FROM WHERE I WAS I GOT INTO MY CAR THE NEXT MORNING IT DIDN'T START AT ALL. MY BF CHECKED THE BATTERY VOLTAGE & IT WAS TOO DEAD TO TEST, WITH A JUMPER BOX MY CAR TOOK APPROX10 MIN TO EVEN TURN OVER, DURING THE TIME OF ME INSIDE THE CAR ATTEMPTING TO START IT MY STEERING COLUMN LOCKED UP, LIGHTS IN DASH, RADIO SYSTEM, HEADLIGHTS EVERYTHING FLASHING ON AND OFF, KEY WAS STUCK INSIDE IGNITION, A FOUL SMELL & CLICKING NOISE IS COMING FROM ENGINE, & COULDN'T LOCK DOORS ONCE I TURNED CAR OFF IMMEDIATELY. THIS ALL OCCURRED I'D SAY WITHIN A MATTER OF 30 SECONDS AFTER THE CAR TO TURNED OVER. WAS SO FREAKED OUT I DIDN'T TRY TO START AGAIN FOR 2-3 MIN AND ONCE I DID IT STARTED RIGHT UP. WITHIN 72 HRS I HAVE NOW SEEN THE STABILITRAC SERVICE ALERT, THEFT ALERT SYSTEM NEEDS SERVICED, ALONG W/ AIR BAGS, & BATTERY LIGHT FLICKERS ON & OFF. THE CLICKING UNDER MY HOOD HAS CONTINUED, THE ROTTEN EGG SMELL FROM ENGINE COMES & GOES, DASH LIGHTS GO DIM THEN GO BACK TO REGULAR. DROVE TO O'REILLYS, THEY WERE ABLE TO TELL ME I NOW HAVE A BAD ALTERNATOR AS WELL. RECALL 14801 WAS ISSUED FOR REPROGRAM ENGINE CONTROL MODULE, GETTING SERVICED THIS WEEK AT DEALERSHIP BUT COULD THIS POSSIBLY CAUSE ALL THIS?? ESPECIALLY CONSIDERING I DON'T WANT TO BE RESPONSIBLE FOR REPAIRS. HELP
NHTSA ODI #10765351
54,500 miles · Sep 11, 2015
Engine
THE ACCELERATION TAKES A LOT TO GO FROM 0-30 MPH AND WHEN IT DOES THE CAR FEELS AS THOUGH IT WILL STALL. VEHICLE IS SERVICED REGULARLY. THIS SEEMS TO BE WORSE WHEN THE DEFROST OR AIR IS ON. THE GAS PEDAL NEEDS TO BE ALMOST TO THE FLOOR FOR IT TO EVEN PICK UP AND WHEN IT DOES ACCELERATE IT JUMPS BETWEEN THE GEARS AND THE RPM REEV…
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THE ACCELERATION TAKES A LOT TO GO FROM 0-30 MPH AND WHEN IT DOES THE CAR FEELS AS THOUGH IT WILL STALL. VEHICLE IS SERVICED REGULARLY. THIS SEEMS TO BE WORSE WHEN THE DEFROST OR AIR IS ON. THE GAS PEDAL NEEDS TO BE ALMOST TO THE FLOOR FOR IT TO EVEN PICK UP AND WHEN IT DOES ACCELERATE IT JUMPS BETWEEN THE GEARS AND THE RPM REEVES UP AND THE VEHICLE IS SLOW TO MOVE.THE ENGINE FAN ALSO RUNS FOR 30 SECS, SHUTS OFF, 1-2 MINS LATER RUNS FOR 30 SECS AND SHUTS OFF. HAVE HAD ENGINE TEMP CHECKED AND NO ISSUES WITH THE CAR OVERHEATING BUT UNKNOWN WHY THE FAN RUNS ON HIGH ALL THE TIME AND IT TAKES AWAY THE POWER TO THE CAR.
NHTSA ODI #10763037
40,000 miles · Sep 8, 2015
EngineFuel/propulsion SystemVehicle Speed Control
I HAVE NOTICED THAT THE ACCELERATION TAKES ALOT TO GO FROM 0-30 MPH AND WHEN IT DOES THE CAR FEELS AS THOUGH IT WILL STALL. THERE IS A HALF TANK OF GAS, AND NO INDICATION IT SHOULD BE DOING THIS. OIL IS CHANGED REGULARLY. THIS HAS HAPPENED A FEW TIMES BEFORE THIS INCIDENT OF TODAY. THE GAS PEDAL NEEDS TO BE ALMOST TO THE FLOOR …
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I HAVE NOTICED THAT THE ACCELERATION TAKES ALOT TO GO FROM 0-30 MPH AND WHEN IT DOES THE CAR FEELS AS THOUGH IT WILL STALL. THERE IS A HALF TANK OF GAS, AND NO INDICATION IT SHOULD BE DOING THIS. OIL IS CHANGED REGULARLY. THIS HAS HAPPENED A FEW TIMES BEFORE THIS INCIDENT OF TODAY. THE GAS PEDAL NEEDS TO BE ALMOST TO THE FLOOR FOR IT TO EVEN PICK UP AND WHEN IT DOES ACCELERATE IT JUMPS BETWEEN THE GEARS AND THE RPM GOES BEYOND 4-5 TO GET IT TO EVEN 20MPH. I DID HAVE AN INCIDENT WHEN THE CAR STALLED AS I WAS IN REVERSE. THAT HAPPENED AT AROUND 30-35K MILES. I DECIDED TO GOOGLE THE ACCELERATION ISSUE AND SEE I AM NOT THE ONLY ONE. MY CAR ITSELF HAS HAD 3 RECALLS FIXED.
NHTSA ODI #10762207
26,000 miles · Sep 1, 2015
Engine
I WAS DRIVING HOME FROM WORK ON THE HIGHWAY DOING ABOUT 60-65 MILES PER HOUR. THE CAR WAS DRIVING FINE BUT IT SUDDENLY STARTED TO LOOSE SPEED AND POWER. THEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR STALLED. I WAS ABLE TO MAKE IT TO THE SHOULDER SAFELY BUT TRAFFIC WAS FLYING BY ME AT VARYING SPEEDS FROM 50-75 MPH. THE VEHICL…
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I WAS DRIVING HOME FROM WORK ON THE HIGHWAY DOING ABOUT 60-65 MILES PER HOUR. THE CAR WAS DRIVING FINE BUT IT SUDDENLY STARTED TO LOOSE SPEED AND POWER. THEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR STALLED. I WAS ABLE TO MAKE IT TO THE SHOULDER SAFELY BUT TRAFFIC WAS FLYING BY ME AT VARYING SPEEDS FROM 50-75 MPH. THE VEHICLE STALLED WITHIN 30 SECONDS OF ME NOTICING THE LOSS OF POWER AND THE GAUGES DID NOT SHOW ANY WARNING LIGHTS OF HEATING OR EMPTY GAS TANK. I ALLOWED THE CAR TO COOL DOWN FOR ABOUT 10 MINUTES AFTER POPPING THE HOOD OPEN AND THEN I ATTEMPTED TO START IT. NO LUCK. THE STARTER WAS CRANKING BUT THE ENGINE WOULD NOT TURN. THE ENGINE TRIED TO TURN ON AS IF I KEPT THE KEY TURNED IN THE ON POSITION. I ALLOWED THE CAR TO COOL DOWN FOR ANOTHER 40 MINUTES (WITH THE HOOD OPEN) AS IT WAS A HOT DAY, 87F, I ATTEMPTED AGAIN AND THE SAME STARTING NOISE CAME, BUT THE CAR NEVER TURNED BACK ON. I HAD TO CALL A TOW TRUCK AND SPEND $130 TO TAKE IT HOME. I'M GLAD THAT I WAS ALONE AND THAT IT WAS DURING THE DAY. IMAGINE IF THIS HAPPENED AT NIGHT IN A WINTER ICY ROAD WHEN I HAVE MY FAMILY WITH ME!!! WOW... THIS SITUATION SCARED ME AND NOW I'M NOT SURE IF I SHOULD USE THE CAR FOR ANYMORE FOR ROAD TRIPS WITH THE FAMILY, ITS DANGEROUS. THE INTERIOR ALSO SMELLS LIKE ANTIFREEZE FLUID WHEN I TURN ON THE HEAT IN WINTER TIME. THAT IS ANOTHER ISSUE!!!. I HOPE TO HEAR FORM GM. THANK YOU *TR
NHTSA ODI #10760762
88,000 miles · Aug 17, 2015
EngineService BrakesCrash
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THAT WHILE AT AN INDEPENDENT MECHANIC FOR ROUTINE REPAIRS, THE MECHANIC DIAGNOSED THAT THERE WAS OIL LEAKING FROM THE TURBO INTO THE INTAKE HOSE AND THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE …
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THAT WHILE AT AN INDEPENDENT MECHANIC FOR ROUTINE REPAIRS, THE MECHANIC DIAGNOSED THAT THERE WAS OIL LEAKING FROM THE TURBO INTO THE INTAKE HOSE AND THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE CAM COVER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING AT 10 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO GET THE VEHICLE TO STOP, HOWEVER, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC), HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 88,000.
NHTSA ODI #10749181
30,000 miles · Jul 23, 2015
Engine
A/C OFF DO TO HIGH ENGINE TEMP ENGINE OVERHEATING MESSAGES ON DASH. FALSE. STICKING THERMOSTAT
NHTSA ODI #10735927
72,700 miles · Jun 11, 2015
Engine
I WENT TO MY FATHERS HOUSE AND HE NOTICED THE SMELL OF ANTIFREEZE STRONGLY. HE LOOKED UNDER MY HOOD AND ON THE GROUND AND ITS LEAKING EVERYWHERE. I HAD BOUGHT THIS CAR NOT EVEN 4 MONTHS AGO AND THE FIRST WEEK THE CHECK ENGINE LIGHT WAS ON.
NHTSA ODI #10724659
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ13002 · Air Bag Non-deployment
Opened May 31, 2013 · Closed Jul 9, 2014
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Additional source detail variants (6)
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
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