Engine. Review the 268 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 196 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 142 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

62 crash reports18 fire reports21 injury reports

Electrical System complaints

196 reports

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2 miles · Jun 11, 2019

Electrical System

RADIO AND DASH KEEP GOING OFF AND THEN BACK ON WHILE DRIVING. STABILITY CHECK KEEPS FLASHING I HAVE HAD THIS LOOKED AT AND THERE IS NOTHING WRONG

NHTSA ODI #11219344

75,000 miles · Apr 21, 2019

Electrical SystemElectronic Stability Control (esc)Exterior Lighting

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A WEEK OR SO AGO WHILE DRIVING HOME FROM WORK ON THE INTERSTATE THE INSTRUMENT CLUSTER WENT DARK AND THE DISPLAY IN THE CENTER OF IT COMPLETELY SHUT OFF. I FINISHED THE REMAINING 30 MINS. OF MY DRIVE WITHOUT IT RETURNING TO NORMAL(LIGHTS OFF DISPLAY REMAINED OFF). I DIDN'T HAVE ANY MORE ISSUES UNTIL TODAY. THIS AFTERNOON I DROVE TO A FAMILY GET TOGETHER AND WHILE STILL IN THE CITY MY INSTRUMENT CLUSTER PLUS MY RADIO DISPLAY STARTED TO RANDOMLY SHUT OFF THEN COME BACK ON AFTER A SECOND OR TWO SOMETIMES CONTINUOUSLY FOR 10-20 SECONDS AND ONCE FOR AROUND 30 SECONDS. EACH TIME THEY WENT OFF THE SPEAKERS WOULD SHUT OFF TOO AND I'M NOT SURE IF THE TURN SIGNALS WORKED DUE TO THE LACK OF A DISPLAY AND AUDIO. ONE INSTANCE I ALSO ENCOUNTERED EITHER REDUCED POWER STEERING OR COMPLETE LOSS OF IT FOR SEVERAL SECONDS WHILE LOSING POWER TO THE DISPLAYS AND REGAINING IT APPROXIMATELY 15 TIMES OVER ABOUT A 30 SECOND TIMEFRAME. AFTER THAT I GOT A STABILITRAK MESSAGE BUT STEERING WAS NORMAL FOR THE REST OF THE DRIVE. HOWEVER THE CLUSTER, RADIO DISPLAY, SPEAKERS, ETC. CONTINUED TO RANDOMLY TURN OFF FOR A SECOND OR TWO THEN COME BACK ON. WHEN WE LEFT THE GATHERING WITHIN A MINUTE OF STARTING THE CAR(HADN'T EVEN MADE IT OUT OF THE DRIVEWAY) EVERYTHING STARTED SHUTTING DOWN THEN COMING BACK ON JUST LIKE EARLIER BUT STEERING WASN'T EFFECTED AGAIN AND NO STABILITRAK MESSAGE ON THE WAY HOME EITHER. TODAY THE DRIVE STARTED IN A CITY THEN WAS OPEN HIGHWAY FOR ABOUT 20 MINS. AND THE GATHERING WAS AT A HOUSE ON THE OUTSKIRTS OF A TOWN. THE LOSS OF POWER TO THE THINGS I MENTIONED ABOVE SEEMED TO BE COMPLETELY RANDOM AND WERE NOT EFFECTED BY SPEED, STOP AND GO TRAFFIC, OR OPEN HIGHWAY. THE ONE TIME STEERING WAS EFFECTED I WAS TAKING OFF AT A STOP LIGHT BUT IT'S HARD TO SAY IF THAT WAS A FACTOR SINCE NONE OF THE OTHER STOPS WERE.

NHTSA ODI #11202716

133,000 miles · Apr 5, 2019

Electrical SystemEngineFire

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TL* THE CONTACT OWNED A 2012 CHEVROLET CRUZE. WHILE DRIVING ON THE HIGHWAY, THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT THERE WERE FLAMES UNDERNEATH HER VEHICLE. SHORTLY AFTER, THE CONTACT NOTICED SMOKE COMING FROM THE VENTS AND THE SPEED WAS DECELERATING. THE VEHICLE WAS PULLED OFF THE ROAD AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 133,000.

NHTSA ODI #11194140

109,000 miles · Apr 1, 2019

Electrical SystemElectronic Stability Control (esc)

MY VEHICLE WILL SAY THE DRIVERS DOOR IS OPEN WHEN IT IS NOT, IT WILL SHUT OFF AND ON. THE ALARM SYSTEM GOES OFF WHEN EVER IT FEELS LIKE IT EVEN DRIVING DOWN THE ROAD. THERE IS NOTHING TO DO WHEN IT DOES THIS YOU JUST HAVE TO LET IT GO OFF UNTIL IT STOPS. THE SPEED GAUGE CHANGES FROM WHAT THE NON DIGITAL ONE SAYS. AND THE ENGINE…

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NHTSA ODI #11193057

60 miles · Dec 31, 2018

Electrical SystemEngineUnknown Or Other

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I JUST WANT TO START OFF BY SAYING WE PURCHASED THIS CAR BRAND NEW FROM KOCOUREK CHEVROLET IN WAUSAU, WI. DEC 2012 OR JAN 2013 BUMPER FELL OFF WITHIN 3 MONTHS OF PURCHASE WHILE DRIVING. YES, FELL OFF. THE DEALERSHIP WHERE WE PURCHASED THE CAR HESITANTLY REPLACED IT AS THE CLIPS WERE BROKE OFF. DEC 2012 TRUNK BUTTON DOES NOT WORK PROPERLY - HAS BEEN REPLACED MULTIPLE TIMES (BY KOCOUREK). AND NOT IT HAS RECENTLY ONCE IT OPENS, IT WILL NOT CLOSE DESPITE BEING SLAMMED SHUT 8 TO 10 TIMES. OCT 2012 HAD AN ANTIFREEZE LEAK FROM DAY ONE - DEALERSHIP TELLS US THEY CAN'T FIND ANYTHING EVEN WHEN POINTED OUT. I GO THOUGH A GALLON OF DEXOS ANTIFREEZE EVERY 2 WEEKS. BUT AS THE DEALERSHIP SAYS, THAT'S FINE AND NORMAL.... UM... NOT TO ME!!!! JAN 2018 - THE CAR STALLS OUT CONSTANTLY - REDUCED ENGINE POWER, WHILE DRIVING ON THE HIGHWAY, IN THE CITY OR EVEN JUST PARKED IN THE DRIVEWAY. I HAVE BEEN VERY NEARLY REAR ENDED MULTIPLE TIMES BECAUSE OF THIS. WE HAVE YET TO FIND THE SOURCE OF THIS. JAN 2018 CODES FOR THROTTLE POSITION SENSOR ISSUES EVEN THOUGH IT HAS BEEN REPLACED MULTIPLE TIMES. STILL CAN'T FIND THE SOURCE OF THIS. DEC 2018 AFTER BEING STARTED, THE CAR WILL SHUT ITSELF OFF OR DIE OFF. STILL CANT FIND THE SOURCE. AUG 2018 RECENTLY, THE CAR HAS DASH WARNINGS THAT STATE "AC OFF DUE TO HIGH ENGINE TEMP" EVEN WHEN IT IS 30 DEGREES OUT. THE TEMP GAUGE WILL ALSO DROP TO COLD. WE HAVE ALSO CHANGED THE THERMOSTAT MULTIPLE TIMES AS WELL. THIS CAR IS BEYOND A LEMON. WE HAVE HAD ISSUES WITH THIS CAR FROM DAY 1. AND WHAT IS MORE RIDICULOUS IS THAT THE DEALERSHIP WILL NOT STAND BEHIND IT. I HAVE SERVICE RECORDS DOCUMENTING THE COMPLAINTS OF THE ISSUES AND THE DEALERSHIP "NOT FINDING ANYTHING WRONG" OR "UNABLE TO DUPLICATE ISSUES". WE HAVE GIVEN UP WITH CHEVY AND ALSO WITH KOCOUREK CHEVROLET IN WAUSAU. THESE ISSUES HAVE BEEN ONGOING SINCE WE PURCHASED THE CAR SEPTEMBER 2012.

NHTSA ODI #11164203

38,990 miles · Dec 10, 2018

Electrical System

TRUNK RELEASE DOES NOT WORK. THE TRUNK OPENS ONLY AFTER ACTUATING THE BUTTON ON THE FOB

NHTSA ODI #11160557

Mileage unknown · Nov 25, 2018

Electrical SystemEngine

AC AUTO SHUTOFF TEMP TO HIGH MESSAGE COMES ON L. I HAVE REPLACED THE THERMOSTAT ALREADY THREE TIMES. THEN THE CAR WON'T START. DISCONNECT THE GROUND AND PUT IT BACK ON AND IT STARTS JUST FINE. YOU CAN DRIVE IT FOR A WHILE THEN AC OFF COMES BACK IN AND START THE PROCESS AGAIN.

NHTSA ODI #11153643

59,841 miles · Nov 13, 2018

Electrical SystemEngine

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MY VEHICLE WAS STATIONARY AND NO RUNNING. I ENTERED THE VEHICLE AND STARTED IT. THE SERVICE TRACTION CONTROL LIGHT FLASHED THEN THE SERVICE STABILITRAK LIGHT FLASHED THE LIGHTS WENT AWAY AND THE VEHICLE DROVE FINE. SEVERAL DAYS LATER THE SAME THING HAPPENED UPON ENTERING MY DRIVEWAY IT STARTED TO SPUTTER. FOUR DAYS AFTER THAT UPON STARTING THE VEHICLE THE SAME LIGHTS CAME ON IN ADDITION TO THE CHECK ENGINE LIGHT. NOW WHEN I START MY VEHICLE THE CHECK ENGINE LIGHT STAYS ON AND AFTER THE VEHICLE IS WARMED UP THE OTHER TWO LIGHTS COME ON AND THEN GO OFF. MY LATEST ONSTAR DIAGNOSTIC REPORTS A PROBLEM WITH THE ECM. I HAS BEEN ALMOST EXACTLY THREE YEARS TO THE DATE THAT THESE SAME THINGS HAPPENED AND WERE SUPPOSEDLY REPAIRED UNDER RECALL # 14801 AND SPECIAL COVERAGE # 14311B. PLEASE ADVISE.

NHTSA ODI #11151225

Mileage unknown · Nov 12, 2018

Electrical SystemEngineSeat Belts

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THIS VEHICLE (CHEVY CRUZE 2012) IS THE WORST VEHICLE MADE POSSIBLE. THERE IS OIL LEAKS THAT HAVE BEEN FIXED THAT OCCUR AGAIN . THERE IS A COOLANT LEAK THAT WAS FIXED BY THE RADIATOR CONNECTOR. 15 MINUTES LATER OF DRIVING THE VEHICLE 2 MORE HOSES POPPED AND CAUSED THE COOLANT TO LEAK AGAIN. THE RADIATOR WENT BAD AND WAS CHANGED THE VEHICLE STILL OVER HEATED . THE THERMOSTAT WAS CHANGED AND THE VEHICLE WAS FINE FOR 2 DAYS. I GO TO START THE VEHICLE AND IT DOESN'T WANT TO TURN OVER . COME TO FIND OUT AT THE SAME MECHANIC THAT I HAD THE THERMOSTAT CHANGED APPARENTLY SAID THE HEAD GASKET WAS BLOWN . THEN SAYS THERE'S SOMETHING WRONG WITH THE CYLINDER HEADS . SO ALL IN ALL . THIS VEHICLE HAS HAD OIL LEAKS , COOLANT LEAKS , ENGINE LIGHTS , RADIATOR ISSUES , CYLINDERR HEAD PROBLEMS , MISFIRING AND NOW A HEAD GASKET PROBLEM . THIS BRINGS A SAFETY ISSUE TO ME THAT WHILE I AM DRIVING MY CAR IS MISFIRING ON ME IN THE MIDDLE OF THE ROAD WHILE THERE IS TRAFFIC GOING ON AND TONS OF PEOPLE ON THE ROAD . I COULD POTENTIALLY BE DRIVING THIS VEHICLE AND BECAUSE OF ALL OF THIS ELECTRICAL ISSUES THAT GM IS NOT CAPABLE OF MANUFACTURING CORRECTLY ON THESE VEHICLES (CHEVY CRUZE) MY CAR COULD OF BLEW UP WHILE DRIVING IT. I HAVE MY NIECES AND NEPHEWS IN THE CAR WHILE THE CAR SHAKES OUT OF NOWHERE WHICH COULD OF PUT THERE LIFE IN DANGER . CHEVY IS NO HELP WHAT SO EVER THEY ONLY WANT TO CHARGE TO EVEN LOOK AT A CAR THEY MANUFACTURED!!!! I ASK FOR HELP FROM THEM AND THEY SEEM SO CAREFREE . MY LIFE IS IN DANGER AND NO ONE CARES!! SOMEONE WILL DIE BY GM HANDS IF THIS ISSUE CANNOT BE CORRECTLY FIXED ON THESE VEHICLES . YOU GUYS ARE SELLING CARS THAT CAN KILL SOMEONE AND ONCE YOU GUYS ARE NOTIFIED OF THIS NO ONE CARES . ONCE THERE IS A LAWSUIT UNDER YOUR COMPANY THEN MAYBE YOU GUYS WILL TAKE THIS SERIOUS .

NHTSA ODI #11150899

126,000 miles · Oct 18, 2018

Air BagsElectrical SystemEngineFire

VEHICLE ENGINE LIGHT IS ON. VEHICLE IS SPILLING OIL CAUSING SMOKE TO BE EXHAUSTED OUT OF ENGINE WHILE DRIVING VEHICLE. ENGINE HAS HAD COOLANT LEAKS AND ENGINE HEAD GASKET IS BLOWN

NHTSA ODI #11141307

Official recalls

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

14V300000 · Air Bags

Jun 6, 2014

General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Consequence & remedy

Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.

Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.

13V360000 · Service Brakes, Hydraulic:power Assist

Aug 15, 2013

General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.

Consequence & remedy

Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.

Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.

13V023000 · Air Bags

Jan 24, 2013

General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Consequence & remedy

Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.

12V522000 · Air Bags

Oct 31, 2012

General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Consequence & remedy

Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.

Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.

12V288000 · Engine And Engine Cooling

Jun 22, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.

Consequence & remedy

Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

12V289000 · Fuel System, Gasoline:storage:tank Assembly:mounting

Jun 22, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.

Consequence & remedy

Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

RQ13002 · Air Bag Non-deployment

Opened May 31, 2013 · Closed Jul 9, 2014

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module

General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.

Additional source detail variants (6)

Air Bags:frontal:driver Side:inflator Module

Air Bags:frontal

Air Bags

AQ12002 · Chapman Chevrolet / Cruze Engine Recall

Opened Oct 15, 2012 · Closed Oct 20, 2014

Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline

NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.

PE12010 · Engine Compartment Fire

Opened Mar 28, 2012 · Closed Jul 19, 2012

Status: closed (inferred from source dates) · Engine

In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.