NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
196 reportsClear category filter75,500 miles · May 21, 2014
Electrical SystemEngine
RADIO FLASHED ON AND OFF AND ALL BRAKE LIGHTS ON DASH WOULD LIGHT UP. SERVICE STABILITY CONTROL NOTICE WOULD APPEAR. THEN IT WOULD GO AWAY AND REAPPEAR. DID THIS FOR AN ENTIRE HOUR AND A HALF RIDE ON HIGHWAY. RADIO ON RADIO OFF DASHBOARD LIGHTS ON AND OFF. BLINKER NO LONGER CLICKED WHEN USED... DISCONCERTING TO DRIVE A CAR WITH …
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RADIO FLASHED ON AND OFF AND ALL BRAKE LIGHTS ON DASH WOULD LIGHT UP. SERVICE STABILITY CONTROL NOTICE WOULD APPEAR. THEN IT WOULD GO AWAY AND REAPPEAR. DID THIS FOR AN ENTIRE HOUR AND A HALF RIDE ON HIGHWAY. RADIO ON RADIO OFF DASHBOARD LIGHTS ON AND OFF. BLINKER NO LONGER CLICKED WHEN USED... DISCONCERTING TO DRIVE A CAR WITH SUCH PROBLEMS. A WEEK EARLIER I HAD CAR ISSUES COVERED UNDER POWER TRAN WARRANTY... AND NOW THIS...ALL AFTER A MASSIVE RECALL ANNOUNCED. THINK GM NEEDS TO RE LOOK AT ALL OF THEIR CARS... *TR
NHTSA ODI #10593141
48,000 miles · May 16, 2014
Electrical SystemElectronic Stability Control (esc)Steering
DECEMBER 2013 -- THE RADIO AND DASH BOARD LIGHTS (SERVICE STABILITRAK) HAVE BEEN FLASHING ON AND OFF THEN THIS EVENING WHILE DRIVING ON A STRAIGHT ROAD, THE "SERVICE POWER STEERING" LIGHT FLASHED ON AND MY STEERING WHEEL LOCKED UP. THAT CONTINUED FOR APPROX. 2 MINUTES THEN STARTED WORKING CORRECTLY. WHEN I GOT HOME AND PULLED IN…
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DECEMBER 2013 -- THE RADIO AND DASH BOARD LIGHTS (SERVICE STABILITRAK) HAVE BEEN FLASHING ON AND OFF THEN THIS EVENING WHILE DRIVING ON A STRAIGHT ROAD, THE "SERVICE POWER STEERING" LIGHT FLASHED ON AND MY STEERING WHEEL LOCKED UP. THAT CONTINUED FOR APPROX. 2 MINUTES THEN STARTED WORKING CORRECTLY. WHEN I GOT HOME AND PULLED INTO MY PARKING SPOT AND TURNED MY CAR OFF EVERYTHING TURNED OFF, INCLUDING MY INTERIOR LIGHTS AND I COULDN'T REMOVE MY KEY FROM THE IGNITION. I LET IT SIT FOR APPROX. 5 MINUTES THEN TRIED TO START THE CAR AND IT DID TURN ON SO I TURNED IT OFF AGAIN AND I WAS ABLE TO REMOVE THE KEY. FEBRUARY 2014 -- THE SAME THINGS ARE HAPPENING AND THE POWER STEERING TURNS OFF AND THE STEERING WHEEL LOCKS UP MAY 2014 -- POWER STEERING TURNS OFF AND STEERING WHEEL LOCKS UP; BATTERY COMPLETELY DIES RANDOMLY; NEW DEALERSHIP TELLS ME THE BATTERY CABLES NEED TO BE REPLACED; HOWEVER, OTHER CRUZE OWNERS WHO HAVE FILED A COMPLAINT WITH THE SAME ISSUES AND HAD THEIR BATTERY CABLE REPLACED REPORT THAT THIS DOES NOT RESOLVE THE ISSUE. *TR
NHTSA ODI #10588856
20,000 miles · May 7, 2014
Electrical SystemElectronic Stability Control (esc)Steering
RADIO STARTS TURNING ON AND OFF,STABILITY CONTROL LIGHTS FLASH,POWER STEERING GETS HARD TO TURN.THIS IS THE THIRD TIME WE BROUGHT IT TO THE SHOP.ITS GOOD FOR A WEEK OR SO AND DOES THE SAMETHING AGAIN. THEY CLAIM THIS IS THE ONLY CRUZE THEY EVER HEARD OF DOING THIS.I DON'T THINK SO NOT ACCORDING TO YOUR WEB SITE SOMEBODY KNOWS TH…
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RADIO STARTS TURNING ON AND OFF,STABILITY CONTROL LIGHTS FLASH,POWER STEERING GETS HARD TO TURN.THIS IS THE THIRD TIME WE BROUGHT IT TO THE SHOP.ITS GOOD FOR A WEEK OR SO AND DOES THE SAMETHING AGAIN. THEY CLAIM THIS IS THE ONLY CRUZE THEY EVER HEARD OF DOING THIS.I DON'T THINK SO NOT ACCORDING TO YOUR WEB SITE SOMEBODY KNOWS THIS IS A BIG PROBLEM. WHY DO DEALER SHIPS THINK LYING IS THE WAY TO SOLVE THE PROBLEM, I MEAN IT JUST COME OUT AND SAY YA YOUR DAUGHTERS CAR IS NOT THE ONLY 2012 CRUZE WITH THIS PROBLEM! MY PATIENCE ARE GETTING A LITTLE THIN. CAR WAS BOUGHT WITH 20000 MILES ON IT BY MY OLDEST DAUGHTER WHO IS 20 YRS OLD AND PUTTING HERSELF TROUGH COLLEGE TO BECOME A NURSE. SHE WAS SO HAPPY WHEN SHE BOUGHT THE CAR NOW SHE THINKS SHE BOUGHT A LEMON! CAR FROM KISSEL CHEVROLET CALUMET MI CANT FIGURE OUT THE PROBLEM, ITS TO LATE WHEN SOMEBODY GETS HURT OR WORSE!!!! CONCERNED FATHER. *TR
NHTSA ODI #10587098
51,000 miles · Apr 25, 2014
Electrical SystemElectronic Stability Control (esc)Steering
OUR 2012 CHEVY CRUZE STARTED WITH THE RADIO TURNING "OFF" AND "ON" ON ITS OWN THE MONTH AFTER WE BOUGHT THE CAR. A MONTH LATER IT HAPPENED AGAIN AS WELL AS LEFT MY WIFE STRANDED AT A STORE. CAR DIDN'T WANT TO TURN ON. I FIGURED IT MAY HAVE BEEN A BAD BATTERY. BEFORE I COULD EVEN "JUMP" THE VEHICLE, THE CAR GOT ALL POWER BACK ON …
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OUR 2012 CHEVY CRUZE STARTED WITH THE RADIO TURNING "OFF" AND "ON" ON ITS OWN THE MONTH AFTER WE BOUGHT THE CAR. A MONTH LATER IT HAPPENED AGAIN AS WELL AS LEFT MY WIFE STRANDED AT A STORE. CAR DIDN'T WANT TO TURN ON. I FIGURED IT MAY HAVE BEEN A BAD BATTERY. BEFORE I COULD EVEN "JUMP" THE VEHICLE, THE CAR GOT ALL POWER BACK ON WITH NO PROBLEM. THE 3RD TIME RADIO TURNED OFF AND ON ITS OWN AND THEN SHUT DOWN COMPLETELY WITH NO POWER TO VEHICLE AT THE SAME STORE NEAR MY WIFE'S WORK. I NOTICED NOTHING ELECTRICAL WORKED IN THE CAR, LIKE HAZARD LIGHTS, BRAKE LIGHTS, AND ANYTHING THAT SHOULD HAVE 12 VOLT CONSTANT POWER. I NOW CARRY A MULTIMETER IN THE CAR. ON A 400 MILE DRIVE ON THE HIGHWAY I EXPERIENCE THE RADIO ISSUE AS WELL AS "STABILITRAC", AND MANY OTHER MALFUNCTION LIGHTS DISPLAYING ON AND OFF ON MY DASH WHILE DRIVING 75 MPH. I EVEN RECORDED THIS WHILE DRIVING. MY FAMILY AND I WERE ON VACATION AND WHILE DRIVING I LOST POWER STEERING THEN THE CAR SHUT DOWN AND LEFT US STRANDED WITH NO POWER AGAIN. WAIT ABOUT 10 TO 15 MINUTES, THE CAR WILL RETURN BACK TO NORMAL LIKE NOTHING HAPPENED. TOOK IT STRAIGHT TO THE DEALER RIGHT AT THAT MOMENT AND THEY COULDN'T DUPLICATE THE PROBLEMS. RETURNED HOME FROM VACATION AND IT ALL HAPPENED AGAIN IN TRAFFIC WHILE DRIVING. MY WIFE AND KIDS WERE IN THE CAR. I CALLED FOR A TOW TRUCK AND TOWED IT TO THE CHEVY DEALERSHIP IN TOWN. I LEFT IT WITH THEM FOR 4 DAYS AND THEY STILL COULDN'T FIND ANYTHING WRONG WITH THE CAR. THIS CAR STILL CONTINUES TO TURN OFF TO THIS DAY AND I'VE ONLY HAD THE CAR FOR 6 MONTH NOW. I WON'T LET MY FAMILY IN THIS CAR. I HAVE ALSO EXPERIENCED THE DOOR LOCKS, LOCK AND UNLOCK ON ITS OWN AND THE WIPERS ACTIVATED ON THERE OWN. NOT SURE WHETHER IT COULD BE A BAD ECU, BCM, ELECTRICAL HARNESS, FUSE BOXES. THE ECU WAS REPROGRAMMED AT THE 2000 MILES FOR AN UNKNOWN REASON. WISH I HAD BOUGHT A DIFFERENT CAR INSTEAD OF THIS LEMON. *TR
NHTSA ODI #10584986
43,500 miles · Apr 21, 2014
Electrical SystemElectronic Stability Control (esc)Steering
AS I DRIVE DOWN THE ROAD MY STABILITY TRAK LIGHT COMES ON AND MY RADIO TURNS ON AND OFF. NOW MY POWER STEERING GOES OUT AND MY CAR WON'T ALWAYS START. I'VE TAKEN IT IN 3 TIMES TO HAVE THESE ISSUES FIXED AND NOBODY CAN SEEM TO FIGURE OUT WHAT IS WRONG. I'VE BEEN LEFT STRANDED WITH MY 3 YEAR OLD SON BECAUSE MY CAR WONT START. …
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AS I DRIVE DOWN THE ROAD MY STABILITY TRAK LIGHT COMES ON AND MY RADIO TURNS ON AND OFF. NOW MY POWER STEERING GOES OUT AND MY CAR WON'T ALWAYS START. I'VE TAKEN IT IN 3 TIMES TO HAVE THESE ISSUES FIXED AND NOBODY CAN SEEM TO FIGURE OUT WHAT IS WRONG. I'VE BEEN LEFT STRANDED WITH MY 3 YEAR OLD SON BECAUSE MY CAR WONT START. I'VE ONLY HAD THIS CAR 2 MONTHS AND IT IS BY FAR THE WORST CAR I HAVE EVER HAD. *TR
NHTSA ODI #10583996
51,000 miles · Apr 15, 2014
Electrical SystemSteering
I WAS SITTING AT A STOPLIGHT TO TURN LEFT. AFTER THE LIGHT TURNED GREEN I APPLIED PRESSURE TO THE GAS PEDAL AND NOTICED A SLIGHT LOSS OF POWER. AS I PROCEEDED THROUGH THE TURN I HAD DIFFICULTY TURNING AS THOUGH I HAD NO POWER STEERING. ONCE THROUGH THE TURN I STILL HAS NO POWER STEERING AND NOTED A MESSAGE ON THE DASH READING "…
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I WAS SITTING AT A STOPLIGHT TO TURN LEFT. AFTER THE LIGHT TURNED GREEN I APPLIED PRESSURE TO THE GAS PEDAL AND NOTICED A SLIGHT LOSS OF POWER. AS I PROCEEDED THROUGH THE TURN I HAD DIFFICULTY TURNING AS THOUGH I HAD NO POWER STEERING. ONCE THROUGH THE TURN I STILL HAS NO POWER STEERING AND NOTED A MESSAGE ON THE DASH READING "SERVICE STEERING". I CONTROLLED THE CAR TO THE NEXT STOPLIGHT WHICH WAS APPROXIMATELY 1/2 MILE DURING WHICH TIME I STILL HAD NO POWER STEERING. AT THE STOP LIGHT I TURNED THE CAR OFF, AND STARTED IT AGAIN. AFTER RESTARTING THE CAR I HAD NO MORE PROBLEMS WITH THE STEERING. PRIOR TO THIS INSTANCE AND MULTIPLE TIMES FOLLOWING I HAVE HAD ISSUES WITH THE ELECTRICAL SYSTEM FAILING. IT USUALLY BEGINS WITH THE RADIO BOARD "BLINKING" OFF. BY BLINKING I MEAN THAT THE RADIO COMPLETELY SHUTS OFF AND THE RADIO DASH LIGHTS BLINK OFF AND ON UNTIL IT FINALLY RETURNS TO FULL POWER. BUT USUALLY ITS NOT A ONE TIME THING. THERE ARE TIMES WHERE THIS OCCURS EVERY 5 SECONDS UNTIL I'M ABLE TO PULL THE CAR OVER AND TURN IT OFF. WHILE THIS OCCURS I WILL GET A MESSAGE ON MY DASH CLUSTER SAYING TO "SERVICE STABILITRAC" ALONG WITH SEVERAL OTHER CLUSTER LIGHTS THAT BLINK. I HAVE TAKEN THIS CAR TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THEY HAVE NOT BEEN ABLE TO REPRODUCE WHAT I'VE EXPERIENCED, AND SUCH THEY HAVE NOT BEEN ABLE TO FIX ANYTHING. THIS FIRST BEGAN WHILE THE CAR WAS UNDER BUMPER TO BUMPER WARRANTY, BUT THAT HAS SINCE PASSED AND IF THEY WERE ABLE TO ACTUALLY FIX ANYTHING I WOULD BE STUCK WITH THE BILL. *TT
NHTSA ODI #10582810
63,000 miles · Apr 1, 2014
Electrical SystemSteering
VEHICLE STARTED WITH THE RADIO PANEL LIGHT FLASHING ON AND OFF AND THE RADIO WOULD ALSO TURN OFF. TODAY THE ELECTRICAL PROBLEMS PROGRESSED GREATLY, IMPACTING THE POWER STEALING I WAS TURNING AROUND THE CORNER AND , THE STEERING SEEMS TO STICK/BIND AND REQUIRES ADDITIONAL EFFORT TO MAKE A STEERING CORRECTION. I ALMOST HIT THE CA…
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VEHICLE STARTED WITH THE RADIO PANEL LIGHT FLASHING ON AND OFF AND THE RADIO WOULD ALSO TURN OFF. TODAY THE ELECTRICAL PROBLEMS PROGRESSED GREATLY, IMPACTING THE POWER STEALING I WAS TURNING AROUND THE CORNER AND , THE STEERING SEEMS TO STICK/BIND AND REQUIRES ADDITIONAL EFFORT TO MAKE A STEERING CORRECTION. I ALMOST HIT THE CAR WAITING IN THE CORNER FOR THE LIGHT. BUT I WAS ABLE TO CONTROL THE STEERING WHILE EVEN THOUGH IT WAS VERY HARD TO DO. *TR
NHTSA ODI #10576519
50,238 miles · Mar 30, 2014
Electrical System
CAR HAS ONGOING ISSUES WITH RADIO FLASHING, MULTIPLE ERRORS APPEARING ON THE DASH, BLINKERS HAVING SOUND ONE MINUTE AND NOT THE NEXT. WHEN THESE ISSUES OCCUR AND YOU ARE TURNING ON YOUR BRIGHT LIGHTS, THE RADIO DISCONTINUES PLAYING THEN STARTS AGAIN. SINCE THESE ISSUES ARE INTERMITTENT, I RECORDED THE ISSUES AND TOOK THE CAR T…
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CAR HAS ONGOING ISSUES WITH RADIO FLASHING, MULTIPLE ERRORS APPEARING ON THE DASH, BLINKERS HAVING SOUND ONE MINUTE AND NOT THE NEXT. WHEN THESE ISSUES OCCUR AND YOU ARE TURNING ON YOUR BRIGHT LIGHTS, THE RADIO DISCONTINUES PLAYING THEN STARTS AGAIN. SINCE THESE ISSUES ARE INTERMITTENT, I RECORDED THE ISSUES AND TOOK THE CAR TO PROGRESSIVE CHEVROLET. I SHOWED THEM THE VIDEO AND THE KEPT THE CAR AND TRIED TO RECREATE THE ISSUE. THEY INDICATED THEY WERE UNABLE TO RECREATE THE ISSUE AND DID NOT ADVISE ME THEY FIXED ANYTHING ON THE CAR. AFTER FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU, A GM REPRESENTATIVE ADVISED ME THAT PROGRESSIVE HAD REPLACED THE BRAKE VACUUM MICRO SWITCH DURING THIS VISIT. MY HUSBAND AND I WERE NEVER ADVISED OF THIS REPAIR. AFTER SPEAKING WITH THE GM REPRESENTATIVE, I CHECKED THE RECEIPT AND IT WAS LISTED AS BEING COMPLETED AT NO CHARGE. I FEEL WE WEREN'T ADVISED OF THIS REPAIR BECAUSE WE WERE ATTEMPTING TO TRADE THE CAR IN AND WERE NEGOTIATING WITH THEIR SALES TEAM. I DID NOT PURCHASE A CAR FROM THEM DUE TO THE VALUE THAT THEY WANTED TO GIVE ME ON THIS CAR. THE CAR WITH ALL OF THE PROBLEMS THAT THEY CANNOT FIX!! ONGOING ISSUES CONTINUE AND I HAVE BEEN ADVISED BY GM TO TAKE THE CAR BACK TO A DEALERSHIP AND HAVE THEM REVIEW THE CAR AGAIN. I HAVE AN APPOINTMENT SCHEDULED FOR TOMORROW, MONDAY, MARCH 31, 2014. THIS ISSUE IS VERY DISTRACTING AND CAUSES A LOT OF STRESS ON THE INDIVIDUALS IN THE CAR! THE LIGHTS FLASHING AT NIGHT ARE BLINDING AND COULD TRULY CAUSE A PERSON TO GET INTO AN ACCIDENT. YOU WORRY WHAT IS NOT GOING TO WORK WHEN THIS IS TAKING PLACE. HELP IN DETERMINING WHAT IS CAUSING THESE PROBLEMS AND HAVING GM RECALL THESE CARS AND TAKE RESPONSIBILITY IS NECESSARY! I AM SURE IT WILL SAVE LIVES! *TR
NHTSA ODI #10575682
44,528 miles · Mar 30, 2014
Electrical System
CAR TOWED FROM SERPENTINI TO PROGRESSIVE SINCE THE REPAIR THAT PROGRESSIVE COMPLETED A WEEK PRIOR DID NOT FIX THE EXISTING PROBLEM. CAR SHUTTING OFF AND NOT STARTING. PROGRESSIVE WIRING HARNESS TO UBEC HAS BAD CONNECTION DUE TO UBEC AND WIRING HARNESS CONNECTION STRIPPED OUT, NECESSARY TO REPLACE COMPLETE HARNESS. REMOVED UBE…
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CAR TOWED FROM SERPENTINI TO PROGRESSIVE SINCE THE REPAIR THAT PROGRESSIVE COMPLETED A WEEK PRIOR DID NOT FIX THE EXISTING PROBLEM. CAR SHUTTING OFF AND NOT STARTING. PROGRESSIVE WIRING HARNESS TO UBEC HAS BAD CONNECTION DUE TO UBEC AND WIRING HARNESS CONNECTION STRIPPED OUT, NECESSARY TO REPLACE COMPLETE HARNESS. REMOVED UBEC, REPLACED FUSE BLOCK, MAIN BODY HARNESS, REQUIRED R&R OF BATTERY AND TRAY, EBCM, MASTER CYLINDER AND BRAKE BOOSTER, DASH COMPONENTS REMOVED/LOOSENED TO REMOVE BRAKE/GAS PEDAL BRACKET ASSEMBLY (HARNESS GROMMET INSTALLED BETWEEN BRACKET AND FIREWALL), R&R OF TRUNK PANELS, COMPLETE INTERIOR INCLUDING REAR SEATS, LOWERING HEADLINER. REPLACED BRAKE BOOSTER PUSHROD CLIP AND REAR SEAT SIDE BOLSTER CLIP WITH REPAIR. GM PAID FOR THE COST OF THIS REPAIR. ADDITIONAL ELECTRICAL ISSUES CONTINUE WITH CAR. WILL ADD AN ADDITIONAL COMPLAINT. *TR
NHTSA ODI #10575678
44,524 miles · Mar 30, 2014
Electrical System
STOPPED AT A STOP SIGN AND CAR STARTED MISSING WHEN ATTEMPTING TO GO THRU INTERSECTION. CAR STOPPED AND WOULD NOT START. CAR WAS TOWED TO SERPENTINI CHEVROLET IN STRONGSVILLE. THEY INDICATED THE CAR STARTED AT THEIR FACILITY BUT WAS GIVING THE SAME CODE (HECK Z - U0109) THAT PROGRESSIVE CHEVROLET IN CANTON HAD GOTTEN AND PROGR…
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STOPPED AT A STOP SIGN AND CAR STARTED MISSING WHEN ATTEMPTING TO GO THRU INTERSECTION. CAR STOPPED AND WOULD NOT START. CAR WAS TOWED TO SERPENTINI CHEVROLET IN STRONGSVILLE. THEY INDICATED THE CAR STARTED AT THEIR FACILITY BUT WAS GIVING THE SAME CODE (HECK Z - U0109) THAT PROGRESSIVE CHEVROLET IN CANTON HAD GOTTEN AND PROGRESSIVE REPLACED THE FUEL PUMP CONTROL MODULE 3 DAYS PRIOR. SERPENTINI INDICATED THE CAR WAS FINE. I COMPLAINED TO PROGRESSIVE AND THEY HAD THE CAR TOWED FROM SERPENTINI BACK TO THEIR FACILITY. *TR
NHTSA ODI #10575677
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ13002 · Air Bag Non-deployment
Opened May 31, 2013 · Closed Jul 9, 2014
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Additional source detail variants (6)
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.