NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
196 reportsClear category filter37,420 miles · Feb 7, 2015
Electrical System
2012 CHEVY CRUZE 6-SPEED ECO. AFTER DRIVING APPROX 15 MILE IN CITY TRAFFIC, CAME TO A STOP AND PARKED. APPLIED THE PARKING BRAKE AND THE CAR STARTED BEEPING. I LOOKED AT THE INSTRUMENT PANEL AND NOTICED SPEEDOMETER WAS PEGGING AT AROUND 90MPH AND THE DISPLAY FLASHED THAT THE HAND BRAKE WAS ON. AT THE SAME TIME THE RADIO VOLUM…
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2012 CHEVY CRUZE 6-SPEED ECO. AFTER DRIVING APPROX 15 MILE IN CITY TRAFFIC, CAME TO A STOP AND PARKED. APPLIED THE PARKING BRAKE AND THE CAR STARTED BEEPING. I LOOKED AT THE INSTRUMENT PANEL AND NOTICED SPEEDOMETER WAS PEGGING AT AROUND 90MPH AND THE DISPLAY FLASHED THAT THE HAND BRAKE WAS ON. AT THE SAME TIME THE RADIO VOLUME RAISED. AFTER I RELEASED THE PARKING BRAKE, WITHIN A FEW SECONDS THE GAUGE RETURNED TO NORMAL BUT THE RADIO VOLUME STAYED HIGH. I TURNED THE CAR OFF. *JS
NHTSA ODI #10681882
64,028 miles · Feb 2, 2015
Electrical SystemElectronic Stability Control (esc)
THE CAR COMPUTER SYSTEM IS GLITCHING. TURNING ON AND OFF. SAYS TO SERVICE STABILITY TRAK. I HAVE NOT MESSED THIS CAR UP OR BEEN IN ANY WRECKS. *TR
NHTSA ODI #10680446
42,000 miles · Jan 15, 2015
Electrical SystemFire
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE IN A RESIDENTIAL DRIVEWAY, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF A FIRE OR POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 42,000.
NHTSA ODI #10672801
28,374 miles · Dec 22, 2014
Electrical SystemStructure
8/6/13-THE TRUNK RELEASE SWITCH DOES NOT WORK. DIAGNOSIS WAS FAULTY TRUNK RELEASE SWITCH, THE TECHNICIAN REPLACED IT. HVAC BLOWER MOTOR IS NOISY AND RATTLES CAN BE HEARD INSIDE AND OUTSIDE OF THE CAR. ALSO HAD INTERMITTENT DELAY WHEN TURNING HVAC ON. TECHNICIAN REPLACED THE BLOWER MOTOR. COULD NOT FIND REASON FOR DELAY. 1/…
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8/6/13-THE TRUNK RELEASE SWITCH DOES NOT WORK. DIAGNOSIS WAS FAULTY TRUNK RELEASE SWITCH, THE TECHNICIAN REPLACED IT. HVAC BLOWER MOTOR IS NOISY AND RATTLES CAN BE HEARD INSIDE AND OUTSIDE OF THE CAR. ALSO HAD INTERMITTENT DELAY WHEN TURNING HVAC ON. TECHNICIAN REPLACED THE BLOWER MOTOR. COULD NOT FIND REASON FOR DELAY. 1/22/14 - HVAC BURNING SMELL WHEN RUNNING HEAT. TECHNICIAN REPLACED HVAC CASE WITH NEW DESIGN GREASE ON IT. FILLED COOLANT. 7/24/14- SAME THING HAPPENED TO TRUNK RELEASE WAS REPLACED AGAIN. OUTSIDE TEMPERATURE SENSOR DID NOT WORK, IT WAS REPLACED. THE VENT IN CAR FOR BLOW TAB BROKE OFF, IT WAS REPLACED. *TR
NHTSA ODI #10667590
Mileage unknown · Dec 3, 2014
Electrical System
2012 CHEVROLET CRUZE. CONSUMER STATED THE VEHICLE WOULD POWER OFF, AND IGNITION WOULD NOT TURN OR KEYS COULD NOT BE REMOVED. *SS THE CONSUMER STATED THE VEHICLE WOULD SPONTANEOUSLY SHUT DOWN WHILE DRIVING FOR NO APPARENT REASON. WHEN THE VEHICLE SHUT DOWN, SHE WAS UNABLE TO TURN THE IGNITION OR REMOVE THE KEY. NOTHING IN THE V…
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2012 CHEVROLET CRUZE. CONSUMER STATED THE VEHICLE WOULD POWER OFF, AND IGNITION WOULD NOT TURN OR KEYS COULD NOT BE REMOVED. *SS THE CONSUMER STATED THE VEHICLE WOULD SPONTANEOUSLY SHUT DOWN WHILE DRIVING FOR NO APPARENT REASON. WHEN THE VEHICLE SHUT DOWN, SHE WAS UNABLE TO TURN THE IGNITION OR REMOVE THE KEY. NOTHING IN THE VEHICLE WORKED, WHEN THE VEHICLE SHUT DOWN. AFTER 20 MINUTES, SHE WAS FINALLY ABLE TO START THE VEHICLE. AFTER DRIVING 100 FEET, THE VEHICLE WOULD SHUT OFF AGAIN. THE DEALER EXAMINED THE VEHICLE, BUT WAS UNABLE TO DIAGNOSE THE PROBLEM. THE CONSUMER CONTINUED TO EXPERIENCE THE SAME PROBLEM. THE CONSUMER DECIDED TO SELL THE VEHICLE. *JB *TR
NHTSA ODI #10654368
51,500 miles · Dec 2, 2014
Electrical System
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 30 MPH, THE RADIO SHUT OFF WHEN THE HEAT WAS ACTIVATED. THE CONTACT ALSO STATED THAT THE KEY FOB FAILED TO LOCK AND UNLOCK THE DOORS. WHEN THE VEHICLE WAS IN THE PARK POSITION, THE STABILITY TRACK AND TRACTION CONTROL LIGHTS ILLUMINATED. THE FAILURES OCCUR…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 30 MPH, THE RADIO SHUT OFF WHEN THE HEAT WAS ACTIVATED. THE CONTACT ALSO STATED THAT THE KEY FOB FAILED TO LOCK AND UNLOCK THE DOORS. WHEN THE VEHICLE WAS IN THE PARK POSITION, THE STABILITY TRACK AND TRACTION CONTROL LIGHTS ILLUMINATED. THE FAILURES OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 51,500.
NHTSA ODI #10661667
58,715 miles · Nov 24, 2014
Electrical System
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED WHILE EXITING A FREEWAY AT 30 MPH, A LOUD CLUNK NOISE EMITTED AS THE VEHICLE FAILED TO ACCELERATE. AFTER SAFELY PARKING, THE CONTACT NOTICED THAT THE CHECK ENGINE, SERVICE AIR BAG, SERVICE POWER STEERING AND EMERGENCY BRAKE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED WHILE EXITING A FREEWAY AT 30 MPH, A LOUD CLUNK NOISE EMITTED AS THE VEHICLE FAILED TO ACCELERATE. AFTER SAFELY PARKING, THE CONTACT NOTICED THAT THE CHECK ENGINE, SERVICE AIR BAG, SERVICE POWER STEERING AND EMERGENCY BRAKE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE CONTACT MENTIONED THAT ALL OTHER ELECTRICAL COMPONENTS SUCH AS DOOR LOCKS, HAZARD LIGHTS, AND WINDOWS FAILED TO WORK AS WELL. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE WIRING TO THE POWER BOX HAD TO BE REWIRED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,715.
NHTSA ODI #10660535
75,300 miles · Nov 19, 2014
Electrical SystemEngineVehicle Speed Control
THIS IS A VERY WELL KNOWN PROBLEM WITH CHEVY OWNERS. I HAVE DONE COUNTLESS HOURS OF RESEARCH AND SEEN HUNDREDS OF FORUMS AND ARTICLES RELATED EXACTLY TO THIS SPECIFIC ISSUE. NOW IT HAS TO BE BROUGHT TO THE ATTENTION OF THE FEDERAL GOVERNMENT TO ISSUE A RECALL. I OWN A 1.4L TURBO AUTOMATIC 2LT CHEVY CRUZE 2012. THIS PROBLEM HAS B…
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THIS IS A VERY WELL KNOWN PROBLEM WITH CHEVY OWNERS. I HAVE DONE COUNTLESS HOURS OF RESEARCH AND SEEN HUNDREDS OF FORUMS AND ARTICLES RELATED EXACTLY TO THIS SPECIFIC ISSUE. NOW IT HAS TO BE BROUGHT TO THE ATTENTION OF THE FEDERAL GOVERNMENT TO ISSUE A RECALL. I OWN A 1.4L TURBO AUTOMATIC 2LT CHEVY CRUZE 2012. THIS PROBLEM HAS BEEN HAPPENING SINCE THE FIRST YEAR I PURCHASED THE VEHICLE HOWEVER IS GETTING MUCH WORSE. REDUCED ENGINE POWER. THE ENGINE LIGHT COMES ON, A "!" SHOWS UP ON THE SCREEN AND THE CARS SPEED IS REDUCED TO 4 OR 5 MPH WITH IN A MATTER OF SECONDS. THIS HAS HAPPENED TO MYSELF AS WELL AS HUNDREDS OF OTHER PEOPLE FROM WHAT THE INTERNET SAYS. THIS IS VERY UNSAFE ESPECIALLY CONSIDERING SOME PEOPLE HAVE FAMILIES AND DRIVE WITH CHILDREN SUCH AS MYSELF ON HIGHWAY SYSTEMS. I EXPERIENCED THIS WHILE TRYING TO ACCELERATE INTO AN INTERSECTION AND GOT AN IMMEDIATE ENGINE SPEED REDUCTION. THIS COULD HAVE KILLED MY DAUGHTER AND I IF THE VEHICLES IN THE INTERSECTION WERE UNABLE TO STOP IN TIME. PLEASE DO WHAT IS NECESSARY TO GET THIS VEHICLE PART OR ISSUE RECALLED AND OR RECOGNIZED IMMEDIATELY! *TR
NHTSA ODI #10659410
19,000 miles · Nov 19, 2014
Electrical System
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE INSTRUMENT PANEL DARKENED WHILE DRIVING VARIOUS SPEEDS. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE BATTERY HAD TO BE DISCONNECTED IN ORDER TO RELEASE THE KEY FROM THE IGNITION. THE FAILURE O…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE INSTRUMENT PANEL DARKENED WHILE DRIVING VARIOUS SPEEDS. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE BATTERY HAD TO BE DISCONNECTED IN ORDER TO RELEASE THE KEY FROM THE IGNITION. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES FOR THE FAILURE; HOWEVER, THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 19,000.
NHTSA ODI #10659186
50,000 miles · Nov 4, 2014
Electrical SystemVisibility/wiper
MY PROBLEMS STARTED WITH MY TRUNK POPPING OPEN ON ITS OWN WHILE DRIVING AND WHILE PARKED. THIS IS CONCERNING NOT ONLY TO MY LOSS OF FOCUS ON THE ROAD BECAUSE OF THIS, I ALSO WORRY ABOUT WHO EVER IS DRIVING BEHIND ME SHOULD SOMETHING FLY OUT OF MY TRUNK. ALSO MY WINDSHIELD WIPER BLADE ON THE DRIVER SIDE COMES OFF THE MOTOR CLIP T…
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MY PROBLEMS STARTED WITH MY TRUNK POPPING OPEN ON ITS OWN WHILE DRIVING AND WHILE PARKED. THIS IS CONCERNING NOT ONLY TO MY LOSS OF FOCUS ON THE ROAD BECAUSE OF THIS, I ALSO WORRY ABOUT WHO EVER IS DRIVING BEHIND ME SHOULD SOMETHING FLY OUT OF MY TRUNK. ALSO MY WINDSHIELD WIPER BLADE ON THE DRIVER SIDE COMES OFF THE MOTOR CLIP THIS IS VERY DANGEROUS WHILE RAINING I HAVE TO DRIVE WITH OUT VISIBILITY. MY CAR THEN DECIDED NOT TO START AND WHEN I FINALLY GOT IT TO START IT TOLD MY AIRBAGS NEEDED SERVICING, MY POWER STEERING, ABS BRAKES, TRACTION CONTROL, AND STABILITRACK. THERE WAS NO CONTROL OF THE CAR. THAT HAD WENT AWAY AND WAS ABLE TO GET CAR SAFELY TO THE DEALERSHIP TO GET IT SERVICED TODAY. THIS SEEMS TO BE A PROBLEM WITH OTHER 2012 CHEVY CRUZE'S IN WHICH I HAVE DONE RESEARCH. SOMETHING NEEDS TO BE DONE ABOUT THESE ELECTRICAL ISSUES BEFORE SOMEONE ENDS UP GETTING KILLED. *TR
NHTSA ODI #10652509
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ13002 · Air Bag Non-deployment
Opened May 31, 2013 · Closed Jul 9, 2014
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Additional source detail variants (6)
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
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