NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
34 reportsClear category filter55,000 miles · Oct 11, 2017
Air Bags
HIGH RESISTANCE IN DEPLOYMENT LOOP #8 DRIVERS SEAT SIDE AIRBAG REQUIRES: REPLACEMENT OF AIRBAG MODULE 1 AND ONLY OWNER OF THE VEHICLE. HAS NOT BEEN INVOLVED IN ANY ACCIDENT OR IMPACT WHICH MAY HAVE CAUSED AIRBAG DEPLOYMENT - YET MID-AUGUST MY "SERVICE AIRBAG" LIGHT CAME ON THE DASH. ON 8/23/17 I TOOK MY VEHICLE TO OUR LOCAL …
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HIGH RESISTANCE IN DEPLOYMENT LOOP #8 DRIVERS SEAT SIDE AIRBAG REQUIRES: REPLACEMENT OF AIRBAG MODULE 1 AND ONLY OWNER OF THE VEHICLE. HAS NOT BEEN INVOLVED IN ANY ACCIDENT OR IMPACT WHICH MAY HAVE CAUSED AIRBAG DEPLOYMENT - YET MID-AUGUST MY "SERVICE AIRBAG" LIGHT CAME ON THE DASH. ON 8/23/17 I TOOK MY VEHICLE TO OUR LOCAL DEALER FOR THIS ISSUE (AND TO FIX, FOR THE SECOND TIME, A PRIOR RECALL OF THE POWER BRAKE VACUUM ASSEMBLY) AND WAS TOLD DIELECTRIC GREASE WAS PLACED ON THE AIRBAG CONNECTION AND THE AIRBAG LIGHT WENT OFF. WEEKS LATER THE "SERVICE AIRBAG" LIGHT CAME BACK ON. ON 9/25/17 THE CRUZE WAS TAKEN BY TO OUR LOCAL DEALER AT WHICH TIME WE WERE NOTIFIED THERE IS HIGH RESISTANCE IN DEPLOYMENT LOOP #8 DRIVERS SEAT SIDE AIRBAG AND IT WOULD REQUIRE REPLACEMENT OF THE AIRBAG. IN BOTH INSTANCES, THE SERVICE AIRBAG LIGHT CAME ON AS TRAVELING STRAIGHT DOWN THE ROAD. AS MENTIONED ABOVE, MY VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENT AND NOTHING HAS BEEN DONE WHICH WOULD HAVE CAUSED EITHER THE AIRBAGS TO DEPLOY OR THIS "SERVICE AIRBAG" LIGHT TO ENGAGE. AN AIRBAG WHICH SHOULD NOT REQUIRE ANY REPLACEMENT FOR THE LIFE OF THE VEHICLE, IS NOW NEEDING TO BE REPLACED AT NO FAULT OF MINE. THIS IS CLEARLY A MANUFACTURER DEFECT AS THERE IS NOTHING WHICH I COULD OR HAVE DONE TO CAUSE THIS TO REQUIRE REPLACEMENT. YET, CHEVROLET HAS INDICATED THAT SINCE THERE IS NOT A RECALL ON THIS ITEM YET AND IT IS NOT COVERED UNDER SPECIAL COVERAGES THEY CANNOT COVER THIS. WHEN YOU PURCHASE A VEHICLE BRAND NEW AND ARE THE ONLY ONE TO OWN IT (CURRENT MILEAGE OF 55,000) AN AIRBAG SHOULD NOT WARRANT REPLACEMENT. THERE IS NO CIRCUMSTANCE IN WHICH I SHOULD HAVE TO PAY FOR THE MANUFACTURERS DEFECTIVE AIRBAG. A RECALL NEEDS TO BE ESTABLISHED FOR THIS AS THIS IS A SAFETY ISSUE WHICH NEEDS TO BE ADDRESSED IMMEDIATELY. COST TO REPLACE AIRBAG - $1,230. UPDATED 12/7/2017*JS
NHTSA ODI #11032877
70,000 miles · Jul 12, 2017
Air BagsCrash
TL* THE CONTACT OWNED A 2012 CHEVROLET CRUZE. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILUR…
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TL* THE CONTACT OWNED A 2012 CHEVROLET CRUZE. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
NHTSA ODI #11004934
110,000 miles · Jun 17, 2017
Air BagsEngineSteering
WHEN TRYING TO START MY CAR IT SOUNDS LIKE WANTS TO TURN OVER BUT IT DOES'T ,EVERYTHING RESET ON MY DASHBOARD,AFTER WAITING FOR A WHILE IT STARTS BACK UP
NHTSA ODI #10995666
90,000 miles · May 23, 2017
Air Bags
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHENEVER THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE EXPERIENCED THE FAILURE FOR APPROXIMATELY 30 DAYS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE VIN WAS NOT INCLUDED IN …
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHENEVER THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE EXPERIENCED THE FAILURE FOR APPROXIMATELY 30 DAYS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE VIN WAS NOT INCLUDED IN AN AIR BAG RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA ODI #10991255
65,000 miles · Apr 21, 2017
Air Bags
THE SERVICE AIRBAG LIGHT HAS BEEN COMING ON.
NHTSA ODI #10979714
83,000 miles · Apr 3, 2017
Air BagsCrashInjury
THIS CAR WAS STOPPED MAKING A LEFT TURN WITH IT WAS IMPACTED IN THE REAR BY ANOTHER CAR AT 55 TO 60 MPH. THE DRIVER HEARD A SOUND LIKE A GUN SHOT THE CAR FILLED WITH SMOKE. NO AIR BAGS DEPLOYED. THE DASH BOARD ALARM IS SERVICE AIR BAGS.
NHTSA ODI #10970286
83,000 miles · Apr 3, 2017
Air BagsCrashInjury
THE CAR WAS STOPPED MAKING A LEFT HAND TURN, WHEN IT SUSTAINED A 5 MILE PER HOUR REAR COLLISION. THE DRIVER HEARD A NOISE SIMILAR TO A GUN SHOT. THE CAR FILLED WITH SOME TYPE OF SMOKE AND THE SERVICE AIR BAG ALARM CAME ON DASH. THERE WAS NO AIR BAG DEPLOYMENT.
NHTSA ODI #10970283
51,568 miles · Jan 18, 2017
Air BagsService BrakesCrash
TL* THE CONTACT OWNED A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER BRAKING. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO A FENCE. THE AIR BAGS DID NOT DEPLOY. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTA…
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TL* THE CONTACT OWNED A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER BRAKING. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO A FENCE. THE AIR BAGS DID NOT DEPLOY. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE THEN TO A SALVAGE YARD. THE VEHICLE WAS DEEMED DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 13V360000 (SERVICE BRAKES, HYDRAULIC) AND 14V300000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,568.
NHTSA ODI #10946201
115,000 miles · Dec 13, 2016
Air Bags
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT ANY SPEED, THE SERVICE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DEPLOYMENT LOOP LOW RESISTANCE HAD A POOR CONNECTION BETWEEN THE SIR COIL AND STEERING WHEEL AIR BAG. THE SIR COIL AN…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT ANY SPEED, THE SERVICE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DEPLOYMENT LOOP LOW RESISTANCE HAD A POOR CONNECTION BETWEEN THE SIR COIL AND STEERING WHEEL AIR BAG. THE SIR COIL AND STEERING WHEEL AIR BAG WERE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V300000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 01/23/2017*CT UPDATED 03/17/17*LJ *CN
NHTSA ODI #10935032
64,000 miles · Oct 11, 2016
Air BagsCrashInjury
TAKATA INFLATORS, I WAS INVOLVED IN AN ACCIDENT 09/30/2016, WHERE I WAS AT A DEAD STOP ON CITY STREET, REAR ENDED AND PUSHED INTO THE VEHICLE IN FRONT OF ME. THE DRIVER WHO HIT ME WAS GOING 50-55MPH, I HIT MY HEAD AND CHEST ON THE STEERING WHEEL, AIR BAGS DID NOT DEPLOY, BUT THE SENSOR FOR THE AIR BAG CAME ON STATING "SERVICE AI…
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TAKATA INFLATORS, I WAS INVOLVED IN AN ACCIDENT 09/30/2016, WHERE I WAS AT A DEAD STOP ON CITY STREET, REAR ENDED AND PUSHED INTO THE VEHICLE IN FRONT OF ME. THE DRIVER WHO HIT ME WAS GOING 50-55MPH, I HIT MY HEAD AND CHEST ON THE STEERING WHEEL, AIR BAGS DID NOT DEPLOY, BUT THE SENSOR FOR THE AIR BAG CAME ON STATING "SERVICE AIRBAG". MY CRUZE HAS HAD ALL RECALLS FIXED, PRIOR TO THE ACCIDENT.
NHTSA ODI #10915195
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ13002 · Air Bag Non-deployment
Opened May 31, 2013 · Closed Jul 9, 2014
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Additional source detail variants (6)
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
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