2011 Chevrolet Cruze

THE OUTER RIM OF THE WHEEL BROKE OFF FROM THE INNER 'STAR' OF THE WHEEL LEAVING THE INNER PART OF THE RIM AND THE LUG NUTS ATTACHED TO THE CAR. THE TIRE AND OUTER RIM DETACHED FROM THE CAR CAUSING DAMAGE TO THE CAR'S BODY. THE CAR FELL TO THE PAVEMENT WHEN THE OUTER RIM BROKE AWAY CAUSING BODY DAMAGE TO THE FRONT END OF THE CAR. THIS OCCURRED AROUND 7:30PM ON 2/29/2016. THE PAVEMENT WAS DRY, CLEAR AND FREE OF DEBRIS.

WHEN I WAS DRIVING HOME FROM WORK I NOTICED THE CHECK ENGINE LIGHT CAME ON.THEN AFTER THAT THE TRANSMISSION SLIPPED .THIS WAS ON A CITY STREET.I MANAGED TO ROLL IT TO THE SIDE OF THE ROAD.AFTER THAT I PUT IT IN PARK THEN DRIVE AND REVERSE AND IT WOULDN'T GRAB. SO I TURNED IT OFF AND BACK ON AFTER A FEW MINUTES AND IT WAS FINE FOR THE MOMENT BUT SLIPPED ON MY TWICE AFTER THAT BUT MANAGED TO MAKE IT HOME A MILE AWAY.TOOK IT TO THE MECHANIC THE NEXT DAY,WHO TOWED IT TO TRANSMISSION SPECIALIST,WHO TELLS ME I NEED ANOTHER TRANSMISSION PUT IN

EXISTING RECALL RECALL NUMBER: 12V288000 APPLIES TO MY VEHICLE DESPITE MY VIN NOT QUALIFYING FOR THIS RECALL. I HAVE HAD TO REPLACE SEVERAL PARTS RELATING TO ENGINE COOLING INCLUDING A WATER PUMP ON TWO OCCASIONS WITHIN 9 MONTHS. IT IS WELL DOCUMENTED WITH MY GM SERVICE CENTER (BERGSTROM GM OF NEENAH, WI 920.722.1111) AND OTHER CERTIFIED MECHANICS THAT OIL HAS BEEN FOUND AND CLEANED OUT OF SEVERAL AREAS OF MY ENGINE INCLUDING: THE TURBO CHARGER, INTAKE MANIFOLD, THROTTLE BODY, CHARGE AIR COOLER AND ITS INLET AND OUTLET PIPES, AND CYLINDERS. IN ADDITION, MY THERMOSTAT HAS FAILED AND DOES NOT NOTIFY ME OF AN OVER-HEATING ISSUE. AN OVERHEATING ENGINE THAT LEAKS OIL THROUGHOUT WITH NO WARNING FROM THE THERMOSTAT IS A RECIPE FOR DISASTER.

WHEN PURCHASING MY AUTO 2011 CHEVROLET CRUZE I WAS NOT TOLD THAT THIS 2011 CHEVROLET CRUZE HAD A COOLANT LEAK THAT THE COMPANY COULD NOT REPAIR. BEFORE I PURCHASED MY 2011 CHEVROLET CRUZE A GUARDER PLATE WAS INSTALLED TOO KEEP THE LEAK FROM BURNING OFF OF THE MOTOR AND NO REPAIR TO STOP THE COOLANT LEAK. MY 2011 CHEVROLET CRUZE OVER HEATED AND I WAS SENT A LETTER THAT CHEVROLET COMPANY WOULD REPLACE THE COOLANT ONCE IT GET LOW. I TOLD THEM THAT THIS COOLANT IS ALSO INSIDE THE CAB OF MY 2011 CHEVROLET CRUZE AND THEY SAID THAT I WOULD BE CHARGED TO HAVE MY 2011 CHEVROLET CRUZE CHECKED FOR REASON OF LEAK BUT ONCE COOLANT IS LEAKED OUT OR LOW THEY WOULD REPLACE IT. THIS CHEMICAL IS A LABELED 'A' POISON FOR HUMANS WITHIN IT'S LABEL. WHICH I HAVE HAD THOSE AFFECTS FROM IT'S RELEASE AT THIS POINT. I CANNOT GET CHEVROLET TO FIX THIS AND THEY SAID THAT THEY'LL NOT FIX IT JUST REPLACE COOLANT JUST FOR 2016 AFTER THEN THEY'LL NOT REPLACE LEAKED COOLANT. I ASKED THEM IF I COULD HAVE THE 2011 CHEVROLET CRUZE CHECKED WITHOUT HAVING A SERVICE CHARGE AND I WAS TOLD I COULD NOT THAT I'LL BE CHARGED A FEE. I WAS OFFERED A $2000.00 VOUCHER TO PURCHASE ANOTHER AUTO. BEING ONCE STRESS OF OVER HEATING OR CORRECT LEVELS OF COOLANT WITHING VEHICLE COOLANT FUNCTIONING COMPONENTS CANNOT OPERATE NORMALLY I'D HAVE TO REPLACE THOSE COMPONENTS AND IF NOT UNDER COMPONENTS WARRANTY I'LL BE CHARGED SERVICE VISIT AND PARTS AND LABOR RENDERED. I MENTIONED THAT THIS COOLANT CHEMICAL BURN OFF IS CAUSING SIGHT EFFECTS AND THAT IT CONTINUES SENDING THOSE CHEMICAL COOLANT FUMS INTO THE CAB OF THE VEHICLE AND I'M TAKING MEDICATION FOR THOSE SIGHT EFFECTS OF THE COOLANT'S CHEMICAL BURN OFF. AGAIN (GENERAL MOTORS CORPORATION LEGAL AGENT SAID THAT'S THE LEGAL OFFER AND IF NOT AGREED ACTIVE CASE FILE WOULD BE CLOSED. ON 3/10/2015 MY CASE FILE CLOSED WITH NO RESOLUTION.

THE RADIO/HVAC DISPLAY TURNS OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES COMES ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; 'BATTERY SAVER ACTIVE' AND 'SERVICE STEERING' DISPLAYS IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST IS ALSO LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED. THIS ONLY HAPPENS IN THE SUMMER. DOING SPEEDS OF 65MPH. THE CAR LOSES POWER AND THEN THE DASH BOARD AND RADION FLICKERS ON AND OFF. THE CARS SOMETIMES SHUTS OFF AND I WILL HAVE TO PUT MY HAZARDS MARKER ON THE LET THE CAR PULL OVER TO THE SIDE OF THE ROAD. AND IM NOT ABLE TO TAKE THE KEY OUT THE IGNITION. THE KEY WILL GET STUCK AND ABOUT 3 MINUTES LATER I TRYING AGAIN AND THE KEY WILL COME OUT. I TRY TO START IT UP AGAIN AND THE CAR WILL START UP. THE STEERING WILL LOCK UP WHILE IM TRYING TO TURN OR IS TURNING THE IT WILL GO BACK TO REGULAR STATE. IT ONLY DOES THIS IN THE SUMMER OR WHEN THE CAR GETS HOT. SO I TOOK I TO THE DEALERSHIP AND THEY SAID IT WAS MY NEGATIVE BATTERY CABLE. THIS IS UNSAFE. THIS HAS BEEN GOING ON FOR ALMOST A 1 YEAR IT STARTS AND STOPS WHEN IT WANTS TOO. ALSO WHEN IM STOPPED OR SITTING AT A STOP LIGHT THE MATTERS ARE EVEN WORSER

I OWN A 2011 CRUZE IT HAS HAD A SLEW OF PROBLEMS, TRANS CELL BLOWN, WATER PUMPS REPLACED, TRANS REPROGRAMED, TURBO REPLACED AND MUCH MORE, NOW THE VALVE BODY IN THE TRANS IS BAD CAR HAS LESS THAN 60K AND I HAVE MENTIONED THE TRANS ISSUE SINCE 20K IN WHICH I WAS TOLD I WAS CRAZY BY DEALERSHIP AND NO RECALL HAS BEEN ISSUED FOR THIS. I DO NOT THINK GM SHOULD BE ALLOWED TO SELL THE CRUZE ANYMORE THIS CAR IS A DEATH TRAP WAITING TO HAPPEN JUST LIKE THE COBALT. I AM FUSTRATED AND FED UP. SERVICE DEPARTMENT IS A JOKE. AND THE CRUZE HAS OVER 24,000 COMPLAINTS REGARDING ALL THE SAME ISSUES AND NOTHING IS NOTHING BEING DONE ABOUT THE TRANS ISSUE. DEALER OPENED UP MY TRANS TODAY AND FOUND CLOGGED 1 AND 2 CELLINOID AND CLOGGED SCREEN AS WELL AS BROKEN CLIP CAUSING HESITATION, HARD SHIFTING AND VALVE BODY MOVEMENT. I THINK THIS MATTER SHOULD BE FURTHER INVESTIGATED.

MY CAR HAS A CHECK ENGINE LIGHT AND I TOOK IT TO DEALER THEY DO NOT KNOW WHAT THE CODE IS, ITS P057C AND I WAS DRIVING ON HIGHWAY GOING 70 AND CAR ALL OF A SUDDEN LOSES POWER WENT FROM 70MPH TO 5MPH IN A SPLIT SECOND ALMOST GOT REAR ENDED BY A SEMI TRUCK I AM AFRAID TO DRIVE MY CAR FOR MY SAFETY. DEALER WANTS HUNDREDS OF DOLLARS JUST TO TRY AND FIGRE OUT THE ISSUE BUT AFTER DIAGNOSTIC THEY STILL HAVE NO CLUE. SO THIR PLAN WAS TO DISSECT MY CAR LIKE A SCIENCE PROJECT AND MAYBE FIX IT. THEY WANT THE CAR FOR A WEEK AND DO NOT OFFER ANY LOANER CARS. CHEVROLET NORTHRIDGE DEALERSHIP CALIFORNIA. TODAY 03/04/16 DRIVING TO WORK GOING 40MPH AND GET TO A RED LIGHT, IT TURNED GREEN I HIT THE GAS AND THE CAR JUST REVS AND WONT GO MORE THAN 5PMH . I HAD TO PULL OVER AND TURN CAR ON AND OFF 2 TIMES BEFORE I COULD GET TO WORK. AND GOT THERE LATE BECAUSE OF THIS. AND AGAIN ALMOST GOT REAR ENDED. I PRESS THE GAS AND THE CAR REVS AS IF IT IS IDLING. PLEASE MAKE THIS A RECALL AND HELP GET THIS FIXED. ITS GOING TO BE A REASON WHY A DRIVER LOSES THEIR LIFE. THIS IS A TRUE EMERGENCY SINCE IT JUST FEELS LIKE THE CAR HAS A MIND OF ITS OWN. AND DEALER DOES NOT KNOW WHAT TO DO. PLEASE PLEASE HELP!

MY 2011 CHEVY CRUZE IS NOT SHIFTING PROPERLY WHILE ACCELERATING. IT IS MOST NOTICEABLE WHILE ACCELERATING RAPIDLY ON AN ENTRANCE RAMP, IT JERKS AND DOES NOT ACCELERATE PROPERLY. IT MAKES YOU WANDER IF IT IS GOING TO STOP WORKING. I HAVE ALSO HAD A LAG IN REGULAR SHIFTING. THESE PROBLEMS WERE ADDRESSED BY MY LOCAL CHEVY THREE TIMES WHILE UNDER WARRANTY AND IT RESULTED IN REBUILDING MY TRANSMISSION. I AM NOW OUT OF WARRANTY AND HAVING THE EXACT SAME ISSUES THAT IT TOOK THEM THREE TIMES TO FIX. I HAVE HAD THIS CAR AT THE DEALER TO OFTEN SINCE PURCHASING IT. I HAVE ALSO HAD THE AIR CONDITIONER COMPRESSOR AND FAN REPLACED AND ALL RECALLS PERFORMED. I WILL NEVER BUY ANOTHER CHEVY CRUZE. I DO HAVE RECORDS OF MY REPAIRS.

CAR WILL SLOW TO 2 MPH WITH THE WARNINGS "LOW ENGINE MODE" AND "SERVICE STABILITRACK". CAN BE GOING ANY SPEED AND THIS HAPPENS. HAVE HAD THE CAR TOWED 3 TIMES FOR THIS SAME PROBLEM. EACH TIME THEY TELL US IT IS ANOTHER PART THAT IS DEFECTIVE. WE HAVE SPENT APPROXIMATELY $2,000 ON REPAIRS FOR THIS SAME ISSUE. MY MAIN CONCERN IS THAT MY [XXX] YEAR OLD SON WHO DRIVES THIS VEHICLE IS GOING TO GET KILLED. IF THIS HAPPENS ON A HIGHWAY WITH A SEMI BEHIND HIM, THE SEMI WILL NOT BE ABLE TO SLOW DOWN TO THAT SPEED THAT FAST AND WILL RUN RIGHT OVER HIM. THERE ARE NUMEROUS REPORTS OF THIS SAME ISSUE ON 2011-2015 CRUZE VEHICLES THAT YOU CAN FIND ANYWHERE ON THE INTERNET (EVEN ON GM FORUM). I WOULD LIKE TO KNOW HOW MANY PEOPLE HAVE TO DIE FROM THIS ISSUE BEFORE A RECALL IS MADE ON THESE VEHICLES? *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC