NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
193 reportsClear category filter95,000 miles · Nov 19, 2014
EnginePower Train
VEHICLE HAS HAD WATER PUMP REPLACED EARLIER THIS YEAR UNDER WARRANTY - AND HAD THE TURBO CHARGER REPLACED LAST WEEK UNDER WARRANTY. NOT COVERED UNDER WARRANTY LAST WEEK WAS A "LEAKING" BATTERY. SINCE BATTERY WAS ORIGINAL - I FELT IT WAS WORTH REPLACING. YESTERDAY, WHILE DRIVING TO WORK, THE CHECK ENGINE LIGHT CAME ON AND THE …
Read full complaint
VEHICLE HAS HAD WATER PUMP REPLACED EARLIER THIS YEAR UNDER WARRANTY - AND HAD THE TURBO CHARGER REPLACED LAST WEEK UNDER WARRANTY. NOT COVERED UNDER WARRANTY LAST WEEK WAS A "LEAKING" BATTERY. SINCE BATTERY WAS ORIGINAL - I FELT IT WAS WORTH REPLACING. YESTERDAY, WHILE DRIVING TO WORK, THE CHECK ENGINE LIGHT CAME ON AND THE HEATER STOPPED WORKING. TODAY - THE DEALER CALLS ME AND STATES THAT THEY NEED TO REPLACE A HOSE AND OUTLET. THERE WAS NO LEAK YESTERDAY - AND THEY STATE THAT THERE IS A LEAK AND THIS IS THE REASON. THEY WANT $250 FOR REPAIRS. THE HOSE WAS FINE YESTERDAY - AND THE OUTLET SHOULD HAVE BEEN REPLACED WITH THE WATER PUMP (ACTUALLY THEY SHOULD HAVE REPLACED THE HOSE AT THAT TIME ALSO). NO RESPONSE FROM GM QUALITY CARE. OVER $500 IN THE LAST TWO WEEKS - AND I AM NOT CERTAIN THAT THIS ISSUE IS OVER. IT HAS ALSO HAD TWO COMPUTERS REPLACED WHEN I FIRST GOT IT. *TR
NHTSA ODI #10659320
63,000 miles · Oct 21, 2014
EnginePower Train
OIL LEAKAGE ON TOP OF ENGINE, SMELL OF BURNING OIL, LOUD SOUND OF VEHICLE, CAR MISFIRES. *TR
NHTSA ODI #10649066
1,000 miles · Oct 2, 2014
Power TrainSteeringTraction Control System
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 73 MPH, THE VEHICLE DECELERATED AND THE TRACTION CONTROL, POWER STEERING, AND TRANSMISSION HOT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 1,000.
NHTSA ODI #10640853
Mileage unknown · Oct 2, 2014
Electronic Stability Control (esc)Power Train
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE ESP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA ODI #10640715
139,200 miles · Sep 26, 2014
EnginePower Train
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 65-70 MPH, THE ACCELERATOR PEDAL EXTENDED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ADDITIONALLY, WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE ACCELERATOR PEDAL…
Read full complaint
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 65-70 MPH, THE ACCELERATOR PEDAL EXTENDED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ADDITIONALLY, WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE ONLY ACCELERATED TO 5 MPH. THE DEALER STATED THAT THE TRANSMISSION FLUID NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION WAS HOT AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE FAILURE WAS NORMAL WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,200.
NHTSA ODI #10639255
Mileage unknown · Aug 31, 2014
EnginePower Train
ENGINE HAS STALLED ACCELERATION ALSO KNOWN AS THROTTLE LAG IT IS DANGEROUS BECAUSE YOU DON'T KNOW WHEN ITS GOING TO DO IT AND COULD CAUSE AN ACCIDENT WHEN PULLING OUT INTO TRAFFIC . ALSO TRANSMISSION HAS A DELAYED ENGAGING INTRAFFIC WHEN YOU ARE STOPPED. *TR
NHTSA ODI #10629750
52,000 miles · Aug 20, 2014
EnginePower TrainVehicle Speed Control
WE HAVE A LOSS OF ENGINE POWER AT ANY SPEED AND TWO ERRORS COME UP, "SERVICE STABILITRACK" AND "SERVICE TRACTION CONTROL" . ENGINE LOSES POWER AND CANNOT MAINTAIN SPEED ESPECIALLY DANGEROUS WHEN TRYING TO MAINTAIN FREEWAY SPEEDS. ALSO HAPPENS AT LOW SPEEDS, 10 TO 25 MPH. THEREFORE IT CAN HAPPEN AT ANY SPEED. CAN RESET BY RE…
Read full complaint
WE HAVE A LOSS OF ENGINE POWER AT ANY SPEED AND TWO ERRORS COME UP, "SERVICE STABILITRACK" AND "SERVICE TRACTION CONTROL" . ENGINE LOSES POWER AND CANNOT MAINTAIN SPEED ESPECIALLY DANGEROUS WHEN TRYING TO MAINTAIN FREEWAY SPEEDS. ALSO HAPPENS AT LOW SPEEDS, 10 TO 25 MPH. THEREFORE IT CAN HAPPEN AT ANY SPEED. CAN RESET BY REMOVING BATTERY CABLE, BUT WILL HAPPEN AGAIN WITHIN A DAY OR TWO. THIS ISSUE STARTED ABOUT 6 MONTHS AGO. HAPPENS ALL THE TIME NOW AND IS VERY DANGEROUS. WENT ON LINE AND FOUND BLOGS WHERE OTHER PEOPLE ARE ALSO HAVING THIS SAME ISSUE. THEY ARE THE ONES THAT SUGGESTED WE TAKE OFF THE BATTERY CABLE TO RESET. WE CHECKED ALL THE FUSES AS ONE BLOG SAID AND THEY ARE ALL OK. CALLED CHEVY DEALER AND THEY HAD NO RECALL AND WANTED 100 DOLLARS TO LOOK AT IT AND THEN DECIDE IF IT FELL UNDER WARRANTY. PURCHASED CAR AT 43,000 MILES, CURRENTLY AT 73,000 MILES. THE ISSUE USED TO HAPPEN FROM TIME TO TIME NOW IT HAPPENS ALL THE TIME. THERE SHOULD BE A RECALL FOR THIS ISSUE. THE DEALERSHIP DOES NOT THINK IT IS COVERED BY THE WARRANTY BUT WILL NOT SAY UNTIL WE TAKE IT IN TO HAVE IT SERVICED. WE MIGHT ADD WE HAVE A STANDARD TRANSMISSION AS THIS MAY DIFFERENT THAN THE AUTOMATIC TRANSMISSIONS. TRYING TO SHIFT WITHOUT ANY ENGINE POWER IS A PROCESS IN TERROR ON THE FREEWAY. *TR
NHTSA ODI #10626928
31,850 miles · Aug 20, 2014
Power Train
WHEN TAKING OFF SOMETIMES IT LAUNCHES FINE LIKE A NORMAL CAR! BUT 40% OF THE TIME IT STALLS OUT, THAN DECIDES TO GO, WHICH HAS CAUSE ME TO ALMOST BE HIT MULTIPLE TIMES. SINCE THE FIRST TIME IT HAPPENED, ITS HAPPENING MORE OFTEN AND SHIFTING HARDER AND HARDER. IF THIS KEEPS UP IM GONNA LOSE MY TRANSMISSION WHEN I REALLY NEED IT P…
Read full complaint
WHEN TAKING OFF SOMETIMES IT LAUNCHES FINE LIKE A NORMAL CAR! BUT 40% OF THE TIME IT STALLS OUT, THAN DECIDES TO GO, WHICH HAS CAUSE ME TO ALMOST BE HIT MULTIPLE TIMES. SINCE THE FIRST TIME IT HAPPENED, ITS HAPPENING MORE OFTEN AND SHIFTING HARDER AND HARDER. IF THIS KEEPS UP IM GONNA LOSE MY TRANSMISSION WHEN I REALLY NEED IT PULLING OUT INTO TRAFFIC. I BOUGHT A CAR TO BE RELIABLE AND SAFE TO DRIVE, NOW I AM AFRAID TO PULL OUT INTO TRAFFIC BECAUSE OF THE CHANCE IT MAY NOT GO, AS IF ITS STUCK IN NEUTRAL. THE GM DIAGNOSIS WAS IT COULDN'T BE RE CREATED AND NO CODES SO ITS PERFORMING FINE! THIS IS CAUSED ME TO BE SCARED FOR MY LIFE AT TIMES AND MAKES ME VERY NERVOUS DURING DRIVING NOW. TRIED TO TALK TO GM CORP ABOUT IT AND THE SENT ME TO GM DIAGNOSIS TO KNOW WHAT'S WRONG BUT I'VE DONE THIS AND THEY SAY NOTHING IS WRONG! ANYONE IS WELCOME TO TAKE MY CAR OUT FOR A DRIVE TO EXPERIENCE THE FACT THAT IT IS NOT OPERATING RIGHT. PLEASE HELP FIGURE OUT THIS PROBLEM. FOUND MANY OTHER STORIES LIKE THIS ON OTHER CRUZE OWNERS. WE NEED TO FIGURE THIS OUT BEFORE ITS A RECALL ISSUES AND TAKES LIVES! *TR
NHTSA ODI #10626804
32,512 miles · Jul 30, 2014
Power Train
ON FEBRUARY 17TH, 2012 I PURCHASED A 2011 CHEVROLET CRUZE FROM A LOCAL DEALERSHIP. UNBEKNOWNST TO ME BY JULY OF 2014 MY CAR WOULD BE IN TWO DIFFERENT DEALERSHIPS ON FIVE SEPARATE OCCASIONS FOR TRANSMISSION PROBLEMS. MARCH 7TH, 2013 (32,512 MILES); REPAIR: CHECKED FOR CODES, NO TRANSMISSION CODE; VEHICLE RE-PROGRAMMED WITH UPDATE…
Read full complaint
ON FEBRUARY 17TH, 2012 I PURCHASED A 2011 CHEVROLET CRUZE FROM A LOCAL DEALERSHIP. UNBEKNOWNST TO ME BY JULY OF 2014 MY CAR WOULD BE IN TWO DIFFERENT DEALERSHIPS ON FIVE SEPARATE OCCASIONS FOR TRANSMISSION PROBLEMS. MARCH 7TH, 2013 (32,512 MILES); REPAIR: CHECKED FOR CODES, NO TRANSMISSION CODE; VEHICLE RE-PROGRAMMED WITH UPDATED SOFTWARE. SEPTEMBER 30TH, 2013 (36,623 MILES); REPAIR: TRANSMISSION REMOVED, FOUND METAL CONTAMINATING PISTONS, TCM FAILURE, TRANSMISSION REASSEMBLED. OCTOBER 17TH, 2013 (36,967 MILES); REPAIR: TECHNICIAN TEST DROVE WITH CUSTOMER, VERIFIED CONCERN. HESITATION, HARD DOWNSHIFT EXPERIENCED SHUDDER FROM STOP. COMPARED TO A STOCK VEHICLE; SAME HESITATION AND HARD DOWNSHIFT HOWEVER DOES NOT EXHIBIT ACCELERATION BUMP FROM STOP. VEHICLE REPAIR (COMPLETED 7 DAYS LATER ON OCTOBER 24TH, 2013): FAILED TCM AND VALVE BODY, VERIFIED ON TEST DRIVE. REPLACED TCM AND VALVE BODY. JANUARY 23RD, 2014 (MILEAGE UNKNOWN, WAS NOT PROVIDED WITH WORK ORDER FOR THIS VISIT); DEALERSHIP WOULD NOT CONFIRM PROBLEM AFTER DRIVING VEHICLE FOR ONLY 15 MILES. THEY WERE INFORMED THAT THE ISSUE IS RANDOM AND NOT CONSTANT. NO REPAIRS PERFORMED ON THIS VISIT. SINCE BEING TURNED AWAY BY THE ORIGINAL DEALERSHIP ON JANUARY 23RD, 2014 I RECORDED APPROXIMATELY 19 INSTANCES OF MY VEHICLE EITHER HESITATING, CHUGGING WHEN ACCELERATING, BANGING ITSELF INTO GEAR, ALMOST STALLING, AND THE VEHICLE ACTUALLY JUMPING FORWARD WHILE MY FOOT WAS ON THE BREAK AT STOP LIGHTS. IT WAS WHEN I ALMOST STALLED WITHIN A 6 WAY INTERSECTION THAT I CONTACTED ANOTHER CHEVROLET DEALERSHIP (JULY 10TH, 2014) FOR A SECOND OPINION. WITHIN TWO DAYS OF LEAVING MY VEHICLE AT THE DEALERSHIP (JULY 24TH, 2014) IT WAS CONFIRMED BY THE SERVICE MANAGER THAT IN FACT THE CAR WAS NOT DRIVING PROPERLY. THE VEHICLE IS STILL AT THE DEALERSHIP AS OF TODAY (JULY 30TH, 2014). THIS IS NOT A VEHICLE I FEEL IS SAFE OR RELIABLE.
NHTSA ODI #10618542
54,000 miles · Jul 24, 2014
Power Train
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZ. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IT ROLLED OUT OF PARK INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND …
Read full complaint
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZ. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IT ROLLED OUT OF PARK INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 54,000.
NHTSA ODI #10615962
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
May 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.
Consequence & remedy
Consequence: THIS COULD ALLOW THE SHAFTS TO SEPARATE, RESULTING IN THE LOSS OF STEERING. LOSS OF STEERING CONTROL MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
May 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, 'TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT,' AND FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, 'THEFT PROTECTION.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A TRANSMISSION SHIFT LINKAGE THAT IS NOT PROPERLY INSTALLED. IF THE LINKAGE IS NOT PROPERLY INSTALLED, THE PRNDL SHIFT LEVER MAY NOT ACCURATELY REFLECT THE POSITION OF THE TRANSMISSION GEAR. WITH THIS CONDITION, THE DRIVER COULD MOVE THE SHIFTER TO PARK AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN PARK.
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION SHIFT LINKAGE FOR CORRECT INSTALLATION AND ADJUST THE SHIFT LINKAGE SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
Apr 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Consequence & remedy
Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Additional source detail variants (2)
Steering:column
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Steering
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
Illustration