2011 Chevrolet Cruze

THE CAR CHECK ENGINE LIGHT CAME ON, THEN IT SAID POWER REDUCED. LUCKILY NO ONE WAS BEHIND ME. IF I LET THE CAR SET FOR A BIT, IT WILL START AND RUN OK. THE PROBLEM OCCURS ONLY IN THE WINTER WHEN IT'S DAMP OR FOGGY AND THE TEMPERATURE IS AT FREEZING. IN THE WINTER OF 2013, IT HAPPENED TWICE. IT HAPPENED AGAIN ON 01/07/14. I HAD THE CAR TOWED TO A MECHANIC, AND WAS TOLD THAT ALTHOUGH THE CAR'S COMPUTER TOLD HIM WHEN IT HAPPENED, IT COULD NOT BE DETERMINED WHY IT HAPPENED. WHEN IT IS WARMER OUTSIDE, IT RAN FINE AND PROBABLY WILL UNTIL IT GETS COLDER AGAIN! I ASKED THE DEALER IF THIS WAS A PROBLEM ANYONE ELSE WAS EXPERIENCING AND WAS TOLD NO. BASED ON WHAT I SEE FROM POSTINGS ON VARIOUS WEBSITES, I AM NOT ALONE! THE THROTTLE BODY APPEARS TO BE AN OBVIOUS A FACTORY DEFECT, BUT GM WON'T OFFER A RECALL. I COMMUTE ABOUT 60 MILES TO WORK EACH WAY, SO THE CAR IS WELL BEYOND ITS WARRANTY. IT WOULD BE NICE TO NOT HAVE TO WATCH THE WEATHER REPORT TO DECIDE IF I THINK THE CAR IS SAFE TO DRIVE BECAUSE IT MIGHT COLD ENOUGH TO HAVE IT HAPPEN AGAIN. I WAS CONTACTED BY CHEVROLET CUSTOMER SERVICE, AND WAS TOLD THAT THEY WOULD CHECK INTO THE PROBLEM WITH MY CAR. ALL THEY DID WAS REFER ME TO MY DEALERSHIP WHERE IT WOULD BE FIXED AT MY EXPENSE, AND DID NOT RECOGNIZE OR ADMIT THAT THIS IS A PROBLEM WITH THE DESIGN OF THE ENGINE (FACTORY DEFECT). GM WILL NOT RECOGNIZE THAT THERE IS A PROBLEM WITH THE 2011 CRUZE THAT MANY PEOPLE ARE DEALING WITH. THE CONDITIONS UNDER WHICH THE CAR LOSES POWER (COLD WEATHER) CANNOT BE SIMULATED BY THE DEALERSHIP MECHANICS BECAUSE THEIR DIAGNOSTICS IN A HEATED GARAGE. THE PROBLEM HAS NOT AND WILL NOT SHOW UP WHEN THEY TEST IT. WHEN THE CAR LOSES POWER IT HAPPENS ABRUPTLY. THIS IS A SAFETY CONCERN AS THE CAR CANNOT MAINTAIN ITS SPEED, AND DURING HEAVY TRAFFIC FLOW IT IS LIKELY THAT SOMEONE IS GOING TO END UP IN A CRASH AS A RESULT. IT IS A DEFECT WITH THE CAR! *TR

SUDDEN LOSS OF ENGINE POWER. THE FIRST OCCURRENCE HAPPENED EXITING A FAST MOVING EXPRESSWAY. THE ENGINE SUDDENLY STOPPED POWER AND THE CAR WAS REDUCED TO LESS THAN 5 MILES AN HOUR. THE CAR WAS PULLED TO THE SHOULDER AND TURNED OFF. EVENTUALLY AFTER RESTARTING THE CAR THE ENGINE WENT TO FULL POWER AND THE CAR REACHED ITS DESTINATION. THERE WAS SOME LUCK INVOLVED AS TRAFFIC WAS LIGHT. SINCE, THE LOSS OF POWER HAS HAPPENED FIVE MORE TIMES. AT LEAST ONE OCCURRENCE WAS VERY DANGEROUS - PULLING FROM A STOP SIGN ONTO A BUSY ROAD. I FEEL THAT THIS ISSUE MAKES THE CRUZE ONE OF THE MOST DANGEROUS CARS ON THE ROAD. THE ISSUE HAPPENS WITHOUT WARNING AND CAN HAPPEN AT 65 MILES AN HOUR OR FROM A STOP. I KNOW THAT I AM NOT THE ONLY PERSON WITH THIS ISSUE AND I AM UPSET THAT THIS HAS NOT BEEN ADDRESSED BY CHEVROLET. THANKS FOR THE OPPORTUNITY TO VOICE MY CONCERN AND HOPEFULLY HELP OTHERS. *TR

1.4 LITER 2011 CRUZE HEATER BLOWING COOL AIR. GM INSPECTION DONE ON 10/17/13 AND THEY SAID EVERYTHING WAS GOOD. THEY TOLD ME NOT TO WORRY ABOUT THE INTERMITTENT CHECK ENGINE LIGHT THAT KEEPS COMING ON. THIS HAPPENED WITHIN TWO WEEKS. WE ADDED A ALMOST A QUART OF COOLANT FOLLOWING THE DIRECTIONS IN THE OWNERS MANUAL. NOW A MONTH LATER IT IS A QUART LOW AGAIN BLOWING COOL AIR FROM THE HEATER AND A STRONG SWEET SMELL PERMEATES THE CAR. THE CAR ALSO FAILS TO PROPERLY BRAKE AT TIMES AND GAIN SPEED AT TIMES. IT HAS STALLED WHILE IDLING AT STOPLIGHTS. THERE IS A OILY RESIDUE ON THE PLASTIC SHIELD LOCATED NEAR THE OIL PAN. *TR

2011 4DR ECO.VEHICLE LEAKING ANTIFREEZE, STRONG SMELL OF COOLANT AND RECALL NHTSA CAMPAIGN 12V288 GM 12081 OIL ON ENGINE SHIELD, REPAIR DONE 11/7/2013 WHILE VISITING COLORADO SPRINGS, CO... DEALER INVO CLAIMS THERMOSTAT HOUSING LEAKING, REPLACED PART...CRUISE CONTROL NOT HOLDING. ..NOT ADDRESS...11-12-2013 2ND FAILURE COOLANT LEAK AND OIL MILEAGE AT FAILURE 93513 DEALER FOUND LEAK AT THE CORNER OF WATER OUTLET ON REAR CYLINDER HEAD, AND REPLACED OUTLET TUBE..11-23-13 WENT TO START MY CAR FOUND ANTIFREEZE AND OIL LEAKING ON THE GROUND....CALLING DEALER IN COLORADO SPRINGS AGAIN...THIS IS [XXX]...SOMETHING WHEN ITS COLD IS CAUSING COOLANT AND OIL TO LEAK...FOUND MANY SERVICE BULLETINS FOR THESE ITEMS AND 2 RECALLS FOR THIS PROBLEM... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE OVER HEATED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THE COOLING SYSTEM WAS DEFECTIVE WHICH CAUSED THE COOLING FLUID AND OIL TO MIX. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 101,263.

WHILE DRIVING AT ANY SPEED FOR IT HAS HAPPENED SEVERAL TIMES THE RPM'S GO SO HIGH THE CAR ACCELERATES AND IT SOUNDS LIKE THE ENGINE IS GOING TO BLOW UP... AT THE SAME TIME THE STEERING COLUMN LOCKS AND I LOOSE ALL ABILITY TO STEER THE VEHICLE AND THE BRAKE ALSO TRY TO LOCK. MAKING THE CAR FEEL LIKE I RAN SOMETHING OVER AND IT STUCK UNDER THE CAR.... PULLING THE EMERGENCY BRAKE AND PUTTING THE CAR IN NEUTRAL HELP BRING IT TO A STOP- *TR

MY 2011 CHEVY CRUZE HAS AN ACCELERATION HESITATION. STARTING ABOUT 2 MONTHS AFTER I BOUGHT THE CAR IN 2010 THE ISSUE BEGAN. WHEN I NEED TO ACCELERATE IN CERTAIN SITUATIONS SUCH AS PULLING OUT ON A ROAD, PASSING ANOTHER VEHICLE, ACCELERATING AFTER REDUCING SPEED, ETC. ETC. THE CAR LOSES POWER WHEN I STEP ON THE GAS FOR THREE-FIVE SECONDS BEFORE SLOWLY RESPONDING AND ACCELERATING TO WHERE I NEED IT TO BE. IT'S AS IF THE CAR DIES FOR A FEW SECONDS. THOSE FEW SECONDS ARE ALWAYS IN SITUATIONS WHEN I NEED TO BE MOVING. I BROUGHT THE CAR IN TO THE DEALERSHIP AND WAS TOLD THAT IT WAS NORMAL.THE ISSUE IS GETTING WORSE SO I BROUGHT THE CAR IN TO DEALERSHIP AGAIN AND WAS TOLD THERE WAS NOTHING WRONG.MY CAR WAS IN FOR OTHER RECALLS AND THEY GAVE ME A LOANER 2013 CRUZE TO DRIVE. THE NEWER CRUZE DID NOT HAVE THE HESITATION PROBLEM AT ALL, IT DROVE BEAUTIFULLY. THERE ARE THOUSANDS OF PEOPLE WITH THE SAME YEAR, MAKE AND MODEL THAT HAVE THIS SAME ISSUE. IT IS DANGEROUS!! JUST BECAUSE NO ONE THAT WE KNOW OF HASN'T DIED YET THAT DOESN'T MEAN THAT THERE ISN'T AN ISSUE. THE 2011 CRUZE IS UNSAFE AND SOMEONE NEEDS TO DO SOMETHING ABOUT IT. *TR

I PURCHASED THIS VEHICLE NEW FROM A CHEVY DEALERSHIP IN EDEN PRAIRIE, MN. AFTER ONLY 2 MTHS, IT BEGAN INTERMITTENTLY HESITATING, LURCHING FORWARD WHEN ATTEMPTING TO ACCELERATE (WHILE SOMETIMES BLOWING HOT AIR FROM THE AC) & REFUSING TO ACCELERATE. MULTIPLE TIMES IT HAS COMPLETELY STALLED OUT (WHILE DRIVING 30-40 MPH ON A HIGHWAY & WHEN ACCELERATING FROM A STOP ON A HILL RESULTING IN ROLLING BACKWARD). IT IS CURRENTLY AT THE DEALERSHIP FOR THE 4TH TIME FOR THIS SPECIFIC ISSUE, BUT DOES NOT SHOW ANY CODES (NO SES LIGHT). THEY HAVE MADE MANY REPAIRS IN AN ATTEMPT TO FIX THIS ISSUE (LEAKING WATER PUMP, REPROGRAMS, WASTEGATE SOLENOID REPLACEMENT, ETC), BUT THE PROBLEM STILL PERSISTS. I AM CONCERNED THAT MY CAR WILL STALL WHILE ON A HIGHWAY OR PASSING THROUGH AN INTERSECTION, WHICH WOULD POSE A HUGE SAFETY THREAT. I HAVE SEEN NUMEROUS SIMILAR COMPLAINTS & WOULD LIKE GM TO ACCEPT RESPONSIBILITY & REPLACE/RECALL THESE VEHICLES. *TR

AFTER ABOUT 10,000 MILES THE CAR HESITATES WHEN THE ACCELERATOR IS PUSHED. AROUND 20 TO 30 MPH WHEN NEEDING TO SPEED UP THE VEHICLE THE VEHICLE WILL STALL THE TRANSMISSION WILL THEN KICK IN WITH NOISE. VERY UNSAFE TO DRIVE IN MODERATE TO HEAVY TRAFFIC IN CITIES. I HAVE BEEN IN TRAFFIC WITH MULTIPLE LANES AND WANTING TO PASS SOMEONE. WHEN PUSHING THE ACCELERATOR TO PASS THE CAR JUST SITS THERE! THEN AFTER A HESITATION THE CAR WILL POP THEN FINALLY MOVE. CAR HAS BEEN IN THE SHOP FOR THIS PROBLEM AT THE DEALERSHIP WHERE THEY STATE NOTHING IS WRONG WITH THE CAR. I EVEN HAD ONE OF THE MECHANICS TELL ME THAT FOR THESE TYPES OF TRANSMISSIONS IT IS NORMAL! HOW CAN THIS BE SAFE! IF I WASN'T AWARE OF MY DRIVING AND A VERY GOOD DRIVER I WOULD HAVE HAD MULTIPLE WRECKS WITH THIS ISSUE. LUCKILY I HAVE BEEN ABLE TO OVER CORRECT WHEN THE SITUATION OCCURS. AT ONE POINT I HAD TO PULL OFF THE INTERSTATE DUE TO THE FACT I WAS PUSHING THE GAS PETAL ALL THE WAY TO THE FLOOR AND MY CAR JUST STALLED AT 23 MPH FOR OVER 15 SECONDS UNTIL I PULLED OVER, RELEASED THE PETAL AND ENGAGED AGAIN. *TR