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2011 Chevrolet Cruze

Owner reports · Recalls · Investigations

More warning signs than most Cruze years

Owner complaints for the 2011 Chevrolet Cruze are substantially higher than the model-year median of 250.

About this comparison →

When problems were reported

Mileage at the reported incident

580 reports with mileage · 152 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 257 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 193 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 96 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

38 crash reports20 fire reports30 injury reports

Engine complaints

257 reports
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62,500 miles · Jan 12, 2015
Engine

I WAS DRIVING HOME FROM WORK IN RUSH HOUR TRAFFIC. MY SPEED DROPPED WITHOUT WARNING FROM 35 MPH TO ABOUT 5 MPH. I GOT A WARNING LIGHT INDICATING "ENGINE POWER REDUCED" AND THE ENGINE INDICATOR LIGHT CAME ON. I MANAGED TO PULL CAR OVER TO A SIDE STREET AND TURNED IT OFF. I RESTARTED IT AND THE ENGINE INDICATOR LIGHT CAME ON BUT I…

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I WAS DRIVING HOME FROM WORK IN RUSH HOUR TRAFFIC. MY SPEED DROPPED WITHOUT WARNING FROM 35 MPH TO ABOUT 5 MPH. I GOT A WARNING LIGHT INDICATING "ENGINE POWER REDUCED" AND THE ENGINE INDICATOR LIGHT CAME ON. I MANAGED TO PULL CAR OVER TO A SIDE STREET AND TURNED IT OFF. I RESTARTED IT AND THE ENGINE INDICATOR LIGHT CAME ON BUT I WAS ABLE TO MAKE IT HOME (ABOUT 12 MILES). I CALLED THE SERVICE DEPARTMENT AT A LOCAL DEALERSHIP TO TRY TO GET SOME SORT OF IDEA OF WHAT WAS HAPPENING TO MY CAR. HE SUGGESTED I CALL GM CUSTOMER SERVICE AND ASKED HOW MANY MILES WERE ON THE CAR. I TOLD HIM AND HE INDICATED THE PROBLEM MAY BE UNDER A RECALL. NEEDLESS TO SAY 5 DAYS LATER I JUST HEARD FROM THE SERVICE CENTER THAT THE PROBLEM IS THE THROTTLE BODY ASSEMBLY AND IT WILL COST ME ABOUT $600+TAXES TO REPAIR. HE STATED I HAVE HEAVY CARBON BUILD UP AND SOMETHING ABOUT THE INDUCTION SERVICE. MY BIGGEST PROBLEM OUTSIDE OF NOT HAVING SIX HUNDRED DOLLARS TO GIVE IS THAT IN NOVEMBER I PAID $300+ TO HAVE THE WATER PUMP REPLACED AND THREE WEEKS BEFORE THAT IT WAS IN THE SHOP AND THREE WEEKS PRIOR TO THAT IT WAS IN THE SHOP. I AM SO DISAPPOINTED AND HURT BY ALL THESE REPAIRS. I ENDED UP WITH A CRUZE BECAUSE MY KIA WAS HIT HEAD ON IN A CRASH AND THE FRAME WAS CRACKED. I HAD NO PROBLEMS WITH MY KIA. *TR

NHTSA ODI #10671792

43,000 miles · Jan 10, 2015
Electrical SystemEngine

I PURCHASED A USED 2011 CHEVY CRUZE LT THREE MONTHS AGO. PRIER OWNER OWNED THE VEHICLE FOR 3 YEARS AND HARDLY DROVE IT. I WAS SITTING AT A LIGHT WHEN THE CHECK ENGINE LIGHT CAME ON THE "ENGINE POWER REDUCED" FLASHED ON MY SCREEN. THE CAR SLOWED TO 2 MPH. I PULLED OVER AND TURNED OFF THE VEHICLE. LATER I TURNED THE CAR BACK ON, C…

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I PURCHASED A USED 2011 CHEVY CRUZE LT THREE MONTHS AGO. PRIER OWNER OWNED THE VEHICLE FOR 3 YEARS AND HARDLY DROVE IT. I WAS SITTING AT A LIGHT WHEN THE CHECK ENGINE LIGHT CAME ON THE "ENGINE POWER REDUCED" FLASHED ON MY SCREEN. THE CAR SLOWED TO 2 MPH. I PULLED OVER AND TURNED OFF THE VEHICLE. LATER I TURNED THE CAR BACK ON, CHECK ENGINE LIGHT CAME ON. WHEN I STARTED TO DRIVE "SERVICE ESP" FLASHED ON MY SCREEN, THEN "SERVICE TRACTION" FLASHED ON MY SCREEN FOLLOWING BY "ENGINE POWER REDUCE." THIS HAPPENED TO ME 3 TIMES IN THE SAME TRIP AND IS VERY DANGEROUS. I THOUGHT MAYBE IT WAS BECAUSE OF THE SNOWY WEATHER AND FREEZING TEMPERATURE? ANYONE HAVE THIS HAPPEN? HOW CAN I FIX IT? HELP!? *TR

NHTSA ODI #10671540

90,000 miles · Jan 9, 2015
Electronic Stability Control (esc)EngineVehicle Speed Control

WHILE DRIVING AT NO SPECIFIC SPEED THE CAR ALERTS AND SAYS CHECK ENGINE, REDUCED ENGINE SPEED, AND CHECK STABILIZER TRACTION CONTROL. THE ENGINE THEN POWERS DOWN AND WILL NOT ACCELERATE. I WAS RECENTLY DRIVING AND THIS HAPPENED, TO AVOID AN ACCIDENT I ENDED UP IN A DITCH AND HAD TO BE TOWED OUT. I HAD THE CAR REPAIRED WHICH…

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WHILE DRIVING AT NO SPECIFIC SPEED THE CAR ALERTS AND SAYS CHECK ENGINE, REDUCED ENGINE SPEED, AND CHECK STABILIZER TRACTION CONTROL. THE ENGINE THEN POWERS DOWN AND WILL NOT ACCELERATE. I WAS RECENTLY DRIVING AND THIS HAPPENED, TO AVOID AN ACCIDENT I ENDED UP IN A DITCH AND HAD TO BE TOWED OUT. I HAD THE CAR REPAIRED WHICH WAS COSTLY AND WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY CHEVY OFFERS. I FEEL THAT THIS IS A VERY DANGEROUS DEFECT ON THE CAR AND SHOULD BE ADDRESSED AS A RECALL, DUE TO THE FIRST TIME I TRIED TO HAVE THE CAR REPAIRED I WAS TOLD IT WAS GONNA BE 4-6 WEEKS TO WAIT ON THE PART BECAUSE THEY WERE ON BACK ORDER BECAUSE THEY HAVE HAD QUITE A FEW CARS WITH THE SAME PROBLEM. WHEN I ADDRESSED THIS ISSUE WITH CHEVY THEY HAD NO CONCERN THAT A CAR LOSING POWER WHILE TRAVELING WAS NO BIG DEAL. I WAS NEARLY REAR ENDED BY A SEMI-TRUCK AND WAS FORCED INTO A DITCH. *TR

NHTSA ODI #10671401

55,450 miles · Dec 29, 2014
Electrical SystemEngine

HEATER AT FIRST DID NOT WORK; DEALER REMOVED AIR BUBBLES AND TOPPED OFF RADIATOR. THE DEALER MECHANICS MENTIONED THAT TYPICALLY THE THERMOSTATS OR TEMPERATURE SENSORS HAVE GONE IN THE CRUZES. 2 WEEKS LATER - SURE ENOUGH, BACK AT DEALERSHIP - NEED 2 TEMPERATURE SENSORS NOW. BASED ON BLOG ACTIVITIES - IT SEEMS LIKE THESE WARRAN…

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HEATER AT FIRST DID NOT WORK; DEALER REMOVED AIR BUBBLES AND TOPPED OFF RADIATOR. THE DEALER MECHANICS MENTIONED THAT TYPICALLY THE THERMOSTATS OR TEMPERATURE SENSORS HAVE GONE IN THE CRUZES. 2 WEEKS LATER - SURE ENOUGH, BACK AT DEALERSHIP - NEED 2 TEMPERATURE SENSORS NOW. BASED ON BLOG ACTIVITIES - IT SEEMS LIKE THESE WARRANT A RECALL. *TR

NHTSA ODI #10668736

101,300 miles · Dec 21, 2014
EnginePower TrainVehicle Speed Control

I WAS PULLING OUT OF A GAS STATION, USE TO MY NORMAL POWER AND ALMOST GOT HIT BECAUSE MY CAR WOULDN'T GO OVER 15MPH FLOORED. THEN LOOKED DOWN AND SAW A ENGINE POWER IS REDUCED, SERVICE STABILI TRAK AND SERVICE TRACTION CONTROL. SO I TOOK TO A MECHANIC HE HOOKED IT UP AND THE CODE SHOWED UP AS MY THROTTLE BODY POSITION SENSOR. TH…

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I WAS PULLING OUT OF A GAS STATION, USE TO MY NORMAL POWER AND ALMOST GOT HIT BECAUSE MY CAR WOULDN'T GO OVER 15MPH FLOORED. THEN LOOKED DOWN AND SAW A ENGINE POWER IS REDUCED, SERVICE STABILI TRAK AND SERVICE TRACTION CONTROL. SO I TOOK TO A MECHANIC HE HOOKED IT UP AND THE CODE SHOWED UP AS MY THROTTLE BODY POSITION SENSOR. THEY REPLACED IT AND DROVE IT AND IT DROVE FINE FOR ABOUT TWO WEEKS. I WAS JUST GOING DOWN THE ROAD THEN ALL OF A SUDDEN MY CAR DID THE SAME THING. I LOST POWER SO FAST THAT I ABOUT GOT REAR ENDED. TOOK IT BACK TO THE BODY SHOP AND SHOWED THE SAME CODE SO THEY REPLACED THE PART AGAIN. AND TWO DAYS AFTER ALL THIS MY CAR IS DOING THIS AGAIN. THIS IS EXTREMELY DANGEROUS AT HOW IT LOOSES ENGINE POWER. IT LOOSES IT SO FAST THAT SOMEONE CAN GET HURT EXTREMELY BAD. *TR

NHTSA ODI #10667535

26,000 miles · Dec 9, 2014
Engine

I AM NOTIFYING YOU THAT I HAVE HAD MY WATER PUMP REPLACED THREE TIMES SINCE I HAVE OWNED THE CAR WHICH WAS BOUGHT IN APRIL OF 2012 WITH 9,000 MILES ON IT, IT SEEMS EVERY FALL I AM REPLACING THE WATER PUMP AS IT HAS SOME SORT OF LEAK INTERNALLY. IT IS VERY FRUSTRATING TO CONTINUE TO HAVE THIS PROBLEM. NOW RECENTLY MY TURBO OIL…

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I AM NOTIFYING YOU THAT I HAVE HAD MY WATER PUMP REPLACED THREE TIMES SINCE I HAVE OWNED THE CAR WHICH WAS BOUGHT IN APRIL OF 2012 WITH 9,000 MILES ON IT, IT SEEMS EVERY FALL I AM REPLACING THE WATER PUMP AS IT HAS SOME SORT OF LEAK INTERNALLY. IT IS VERY FRUSTRATING TO CONTINUE TO HAVE THIS PROBLEM. NOW RECENTLY MY TURBO OIL LINE SPRUNG A LEAK AT 92,000 MILES AND SO DID MY TRANSMISSION OIL LINE SO IT WAS BACK IN THE REPAIR SHOP. I HAVE ALSO HAD TO REPLACE THE HEATED SEAT ELEMENT AS THIS HAS BURNT OUT SOMEHOW. THIS CAR HAS BEEN VERY FRUSTRATING MECHANICALLY BUT OTHERWISE LOVE MY CRUZE. IS THERE ANYTHING I CAN DO BESIDES WAIT FOR THE 4TH WATER PUMP TO CLAIM A LEMON UNDER THE LEMON LAW? *TR

NHTSA ODI #10663172

40,000 miles · Dec 1, 2014
Electrical SystemEngineVehicle Speed Control

WAS TRAVELING ON THE HIGHWAY WITH CRUISE CONTROL SET AT 67MPH WHEN SUDDENLY THE CAR JUST LOST POWER AND THE ENGINE QUIT RUNNING. ALL OF THE DASHBOARD INSTRUMENTS LOST POWER ,GAS GAUGE REGISTERED EMPTY, ETC. ALTHOUGH THE RADIO DID NOT GO OFF. LUCKILY THIS HAPPENED WITH VERY LIGHT TRAFFIC AND WAS ABLE TO PULL OFF IN THE EMERGENC…

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WAS TRAVELING ON THE HIGHWAY WITH CRUISE CONTROL SET AT 67MPH WHEN SUDDENLY THE CAR JUST LOST POWER AND THE ENGINE QUIT RUNNING. ALL OF THE DASHBOARD INSTRUMENTS LOST POWER ,GAS GAUGE REGISTERED EMPTY, ETC. ALTHOUGH THE RADIO DID NOT GO OFF. LUCKILY THIS HAPPENED WITH VERY LIGHT TRAFFIC AND WAS ABLE TO PULL OFF IN THE EMERGENCY LANE AND PUT THE VEHICLE IN PARK AND RESTARTED THE VEHICLE WITH NO TROUBLE. CONTINUED OUR TRIP AND DID NOT HAPPEN AGAIN. AFTER THINKING ABOUT THIS I DID NOTICE THE VEHICLE A FEW WEEKS AGO LOSING SOME ACCELERATING SPEED/POWER INTERMITTENTLY WHILE TRAVELING. NOT SURE IF THAT WAS AN INDICATOR OR NOT. DID CALL ONSTAR APPROXIMATELY 5 HOURS AFTER INCIDENT TO DIAGNOSE AND SEE IF ANY ERROR CODES CAME UP AND THEY STATED THEY SHOWED NOTHING. THIS IS MY DAUGHTERS VEHICLE AND I FEAR THAT IF SHE IS TRAVELING IN HEAVY TRAFFIC AND THIS HAPPENS AGAIN THAT THIS COULD CAUSE A SEVER ACCIDENT. *JS

NHTSA ODI #10661462

40,000 miles · Nov 24, 2014
Electrical SystemEngineExterior LightingCrash

VEHICLE SHUTDOWN WHILE DRIVING ON HIGHWAY, SEVERAL TIMES. THE CAR ELECTRIC TURNS OFF AND OR FLASHES, STABILTRAK LIGHTS COME ON AND FLASHES, CHECK ENGINE FLASHING, CAR COMPLETELY SHUTS DOWN, STEERING IS ELECTRONIC OR MOTOR POWERED AND IS HARD TO USE, TRANSMISSION JERKS BEFORE SHUTDOWN AND BREAKS DON'T WORK VERY WELL. RAN OVER CUR…

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VEHICLE SHUTDOWN WHILE DRIVING ON HIGHWAY, SEVERAL TIMES. THE CAR ELECTRIC TURNS OFF AND OR FLASHES, STABILTRAK LIGHTS COME ON AND FLASHES, CHECK ENGINE FLASHING, CAR COMPLETELY SHUTS DOWN, STEERING IS ELECTRONIC OR MOTOR POWERED AND IS HARD TO USE, TRANSMISSION JERKS BEFORE SHUTDOWN AND BREAKS DON'T WORK VERY WELL. RAN OVER CURB AND OFF THE ROAD TO AVOID COLLIDING WITH OTHER VEHICLES. PICTURE, IM DRIVING ON A HIGHWAY AT NIGHT DOING 65 OR SO, ALL POWER GOES OUT, ITS DARK, OTHER CARS CAN NOT SEE ME WELL, THEY ARE SWERVING AND IM SWERVING. THIS HAPPENED FIRST AROUND 20K AND HAS HAPPENED ON SEVERAL OCCASIONS AFTER. NO CORRECTIONS OFFERED BY GM UNDER WARRANTY, COMPLAINTS WERE COMPLETELY IGNORED, UNTIL MURDOCK CHEVY IN MANHATTAN KS. THEY ARE CURRENTLY TRYING TO GET IT FIXED AND GAVE ME A LONER CAR, ALL OTHER SERVICING DEALERS REFUSED A LOANER CAR, AND TOLD ME ITS FIXED EACH TIME. CAR STILL HAS THE PROBLEMS LISTED AND NO SOLUTION IS GIVEN FROM GM OR CHEVY TO FIX THIS DEADLY SITUATION. ALSO DAMAGE TO THE CAR FROM AN ENGINE OVERHEAT OR DASHBOARD OVERHEAT AT THE SAME TIME DAMAGING ELECTRIC, WINDSHIELD, RADIO, GAUGES AND DASH COMPARTMENT LEVER. EXTREME HEAT, BURNING SMELL INSIDE. FLOORBOARD BY THE FEET MELTS CARPET AND BURNS FEET, ALL AT THE SAME TIME, ON DRIVES OF 30 MINUTES OR MORE. *TR

NHTSA ODI #10660533

88,895 miles · Nov 23, 2014
Electrical SystemEngineFuel/propulsion System

ON THIS DATE WE SCHEDULED A OIL CHANGE WITH A DEALER WHO HAS PERFORMED ALL MAINTENANCE, RECALLS AND REPAIRS SINCE THE PURCHASE OF OUR NEW CAR. WE WHERE NOTIFIED THAT THE CAR WAS READY FOR PICK UP THAT MORNING AS WE ARRIVED WE PAID OUR INVOICE, THE CONSULTANT MADE US AWARE THAT THE ENGINE LIGHT CAME ON (FIRST TIME SINCE NEW?) THI…

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ON THIS DATE WE SCHEDULED A OIL CHANGE WITH A DEALER WHO HAS PERFORMED ALL MAINTENANCE, RECALLS AND REPAIRS SINCE THE PURCHASE OF OUR NEW CAR. WE WHERE NOTIFIED THAT THE CAR WAS READY FOR PICK UP THAT MORNING AS WE ARRIVED WE PAID OUR INVOICE, THE CONSULTANT MADE US AWARE THAT THE ENGINE LIGHT CAME ON (FIRST TIME SINCE NEW?) THIS CONSULTANT DID NOT DOCUMENT THIS ENGINE LIGHT TO OUR RECORDS. WELL, THE ENGINE LIGHT KEPT GOING OFF AND ON DURING THE NEXT 10K MILES (2 OIL CHANGE LATER, OUT OF WARRANTY, MY FAULT) I HAD THIS CHECK ENGINE LIGHT DIAGNOSED BY OUR DEALER AND THEY HAD THE CODES AND THEN FURTHER TRIED TO CORRECT THE PROBLEM. THEY WANTED $800.00 TO INSTALL A NEW AIR INTAKE MANIFOLD AND THROTTLE BODY THEN CONTINUE TO TEST FOR MORE PROBLEMS WITH NO GUARANTEE OF REPAIR. I COULD NOT AFFORD THE REPAIR AND DECLINED THE FIX. THE OTHER PROBLEM SURROUNDING THIS CAR SINCE APRIL 21, 2014 WAS THAT THE FUEL GAUGE WOULD NOT SHOW FULL AFTER FILL UP AND WOULD MOVE UP AND DOWN THE SCALE ON THE GAUGE. THE AC WOULD COME ON AT STRANGE TIMES WHEN RUNNING THE HEATER? WELL ANY WAYS THAT WAS 7 HOURS AT THE DEALER AND MADE FOR A LONG DAY. I HAD TO RETURN TO PICK UP THE COVER THEY FORGOT TO INSTALL OVER THE SPARK PLUGS, AND COMPLAINED ABOUT THE LEATHER SETS BEING SOAKING WET WITH WATER AND THAT THE CAR HAS HAD THESE PROBLEMS SINCE APRIL 2014 UNDER WARRANTY, THE DEALER DID NOT WANT TO HELP US? I PURCHASED THIS CAR FROM THEM AND PURCHASED THE 35K OIL CHANGE EXTENDED WARRANTY AND BUMPER TO BUMPER WARRANTY? THIS DEALER DID ALL ! THE MAINTENANCE, RECALLS AND REPAIRS. I'M GLAD WE DIDN'T GO OVER THE 1000 FOOT CLIFF AT YELLOWSTONE WHEN THE BRAKES DECIDED NOT TO WORK (WE LEARNED LATER OF THE BRAKE RECALL) THEY HAVE A EXCUSE FOR EVERY QUESTION YOU ASK, NO REPORTS ON THE ALL POINT INSPECTION ON OUR BRAKES AND TIRES, PASSWORD PROBLEM THEY SAY? I'M READY TO BUY A TRUCK ELSEWHERE NOW, POOR GM AN CHEVY. *TR

NHTSA ODI #10660324

67,000 miles · Nov 21, 2014
EnginePower Train

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 65 MPH, THE VEHICLE STARTED JERKING AND THE CONTACT WAS UNABLE TO SHIFT GEARS. THE ENGINE STALLED AND WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

NHTSA ODI #10660093

Official recalls

7

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

13V360000 · Service Brakes, Hydraulic:power Assist

Aug 15, 2013

General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.

Consequence & remedy

Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.

Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.

12V288000 · Engine And Engine Cooling

Jun 22, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.

Consequence & remedy

Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

12V289000 · Fuel System, Gasoline:storage:tank Assembly:mounting

Jun 22, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.

Consequence & remedy

Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

11V270000 · Steering:gear Box:shaft Sector

May 6, 2011

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.

Consequence & remedy

Consequence: THIS COULD ALLOW THE SHAFTS TO SEPARATE, RESULTING IN THE LOSS OF STEERING. LOSS OF STEERING CONTROL MAY INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.

11V273000 · Power Train:automatic Transmission:gear Position Indication (prndl)

May 6, 2011

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, 'TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT,' AND FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, 'THEFT PROTECTION.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A TRANSMISSION SHIFT LINKAGE THAT IS NOT PROPERLY INSTALLED. IF THE LINKAGE IS NOT PROPERLY INSTALLED, THE PRNDL SHIFT LEVER MAY NOT ACCURATELY REFLECT THE POSITION OF THE TRANSMISSION GEAR. WITH THIS CONDITION, THE DRIVER COULD MOVE THE SHIFTER TO PARK AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN PARK.

Consequence & remedy

Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION SHIFT LINKAGE FOR CORRECT INSTALLATION AND ADJUST THE SHIFT LINKAGE SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.

11V221000 · Steering; Steering:column

Apr 6, 2011

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.

Consequence & remedy

Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Additional source detail variants (2)

Steering:column

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.

Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Steering

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.

Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

AQ12002 · Chapman Chevrolet / Cruze Engine Recall

Opened Oct 15, 2012 · Closed Oct 20, 2014

Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline

NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.

PE12010 · Engine Compartment Fire

Opened Mar 28, 2012 · Closed Jul 19, 2012

Status: closed (inferred from source dates) · Engine

In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.