2011 Chevrolet Cruze

I WAS DRIVING MY CAR ON THE WAY TO WORK ONE DAY AND OUT OF NO WHERE GOING DOWN MY HILL MY TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHTS CAME ON AND MY DASH BOARD SAID "ENGINE POWER REDUCED". IT WOULDN'T LET ME ACCELERATE SO I STOPPED AND SHUT OFF THE CAR. I STARTED IT 5 MINUTES LATER AND IT RAN NORMAL BUT THE CHECK ENGINE LIGHT WAS STILL ON. ON THE WAY HOME FROM WORK IT DID IT 2 MORE TIMES. ITS EXTREMELY DANGEROUS TO DRIVE BECAUSE WHEN ALL THOSE LIGHTS COME ON YOUR CAR GOES FROM 60MPH TO 10MPH IN 5 SECONDS. IF YOURE DRIVING AND SOMEONE IS DIRECTLY BEHIND YOU THEYRE GOING TO CRASH INTO YOU. AFTER A DAY OR TWO I MADE AN APPT. TO GET IT LOOKED AT AND I KEPT DRIVING IT BECAUSE I NEED TO GET TO WORK. NOW THE CAR NOT ONLY SAYS "ENGINE POWER REDUCED" BUT IT ALSO SAYS " SERVICE TRACTION CONTROL" BUT THATS NOT EVEN WHATS WRONG WITH THE CAR. ITS THE THROTTLE BODY. NOW CHEVROLET IS EXPECTING ME TO PAY 500 TO FIX IT AND I DONT HAVE THAT, THEY WONT RENT ME A RENTAL CAR AND I HAVE NO OTHER WAY TO WORK. I PAY FOR INSURANCE FOR THE CAR THROUGH THEM BUT APPARENTLY ANYTHING THATS WRONG WITH MY CAR ISNT COVERED BY ANY OF THE INSURANCE THAT I BOUGHT FROM THEM. THIS IS DANGEROUS TO DRIVE AROUND AND I'M PISSED THAT THEY DON'T CARE OR SELL ME THIS CRAP INSURANCE THAT DOESNT COVER ANYTHING IMPORTANT. I ONLY BOUGHT THE CAR 1 YEAR AND 4 MONTHS AGO...THERE SHOULDNT BE PROBLEMS WITH IT. THE CAR WAS IN PERFECT CONDITION WHEN I BOUGHT IT FROM QUIRK CHEVROLET IN MANCHESTER, NH. *TR

DROVE MY CAR TO WORK WITHOUT INCIDENT HOWEVER WHEN I CAME OUT AT 4PM THE CAR WOULD NOT START. THE INTERIOR LIGHTS WORKED, RADIO AND BLUE TOOTH WORKED WHEN THE KEY WAS INSERTED BUT CAR WOULD NOT START. THE VEHICLE WAS TOWED ON JAN 11TH TO AL SERRA DEALERSHIP. AFTER 36 HOURS THE DEALERSHIP CALLED TO SAY IT WAS THE BATTERY. THE SERVICE MANAGER WAS UNABLE TO EXPLAIN HOW THE RADIO, BLUE TOOTH PHONE POWER AND INTERIOR LIGHTS WERE WORKING. AFTER HAVING THE BATTERY REPLACED IT WAS CLEAR MY VEHICLE WAS NOT OPERATING PROPERLY. WHEN DRIVING ON THE EXPRESSWAY THE INTERIOR LIGHTS DIMMED AND THE BATTERY VOLTAGE METER FLUCTUATED FROM 15.3 TO 12.3. THE VEHICLE WAS NOT PERFORMING AS IT HAD PRIOR TO THE BATTERY CHANGE. I RETURNED TO THE DEALERSHIP STATING THE CAR WAS NOT FUNCTIONING PROPERLY SINCE THE BATTERY CHANGE. THE DEALERSHIP STATED I WOULD NEED TO SIGN FOR A DIAGNOSTIC FEE OF ~150.00 BEFORE THEY WOULD LOOK AT THE VEHICLE TO INSPECT THEIR WORK. I LEFT WITH MY VEHICLE AND CONTACTED GM CUSTOMER COMPLAINT LINE TO REPORT THE DEALERSHIP WAS UNWILLING TO STAND BEHIND THEIR WORK UNLESS I AGREED TO PAY THEM ~150.00. ABOUT 10 DAYS LATER I RECEIVED A LETTER FROM GM REGARDING A SPECIAL NOTICE ABOUT THE BATTERY CABLE. I AGAIN RETURNED TO THE DEALERSHIP TO HAVE THE BATTERY CABLE CHECKED/REPLACED. AGAIN AL SERRA DEALERSHIP STATED I NEEDED SIGN THAT I WOULD PAY A $100.00 FEE IF THEY DID NOT FIND ANYTHING WRONG WITH THE BATTERY CABLE. I STATED "YOU DID NOT FIX MY PROPERLY THE FIRST TIME. I FEEL YOU REFUSED TO STAND BEHIND YOUR WORK AND NOW I HAVE A LETTER FROM GM REGARDING THE BATTERY CABLE. NOW YOU STILL WANT ME TO PAY YOU TO FIGURE OUT WHAT YOU DID WRONG THE FIRST TIME. I LEFT WITH MY VEHICLE - STILL NOT WORKING PROPERLY. THIS NEEDS TO BE A RECALL TO STOP GM DEALERSHIPS FROM RIPPING OFF CUSTOMERS. *TR

TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZ. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A SUDDEN INCREASED OF ENGINE RPMS AS THE ENGINE HESITATED TO ACCELERATE AND JERKED INTO GEAR WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500. THE VIN WAS UNAVAILABLE.

THE FIRST OCCURRENCE HAPPENED ON JAN. 20TH 2015 ON MY WAY TO WORK, TWICE. I NOTICED BECAUSE THE RADIO TURNED OFF AND THE SERVICE ESP FLASHED WITH THE TRACTION LIGHT COMING ON WITH MULTIPLE OTHER LIGHTS FLASHING. ALL OF THIS INCLUDING THE RADIO FLASHED/TURNED OFF AND ON FOR ABOUT 2 MINUTES. OVER THE NEXT WEEK THIS HAPPENED 5 OR 6 TIMES. ALL OF THESE HAPPENED WHILE GOING BETWEEN 30 AND 40 MPH AND ON TRIPS BETWEEN 30-45 MINUTES. I HAD ABOUT A WEEK WITH NONE OF THIS HAPPENING AND THEN ON FEB. 8TH I WAS DRIVING HOME, 20 MINS FROM START TO FINISH AND TWICE THE ENGINE POWER REDUCED CAME ON AND I COULD NOT DRIVE ANY WHERE. I WAS GOING ABOUT 35 MPH. I WAS ABLE TO PULL OVER AND TURN MY CAR OFF AND ON BOTH TIMES AND MAKE IT HOME. NOW MY CHECK ENGINE LIGHT IS ON AND I'M NOT SURE IF I CAN EVEN DRIVE MY CAR OR IF IT WILL DIE ON ME AGAIN. *TR

WAS DRIVING VEHICLE WHEN THE ENGINE LIGHT CAME ON AND THE COMPUTER FLASHED THAT THE ENGINE POWER WAS REDUCED. THE CAR IMMEDIATELY DROPPED SPEED IN THE MIDDLE OF TRAFFIC AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITH OUT BEING STUCK BY ANY CARS BEHIND ME. HAD I BEEN ON A HIGHWAY I COULD HAVE BEEN KILLED. I HAVE THE COMPUTER THAT SHOWS ERROR CODES WHEN THE CHECK ENGINE LIGHT COMES ON AND IT READ THAT IT WAS THE THROTTLE BODY. NOW WHEN I TURN THE CARE ON IT SOMETIMES WILL IMMEDIATELY SAY REDUCED POWER. I CALLED CHEVY AND THEY SAID IT WOULD BE DIAGNOSED BY ONE OF THEIR DEALERSHIPS. THE FIRST DEALERSHIP SAID I WILL NEED TO WAIT UNTIL MARCH TO COME IN, THE NEXT 2 WEEKS FROM NOW. IN THE MEANTIME CHEVY THINKS IT'S SAFE TO DRIVE MY CAR LIKE THIS. A QUICK SEARCH OF THE INTERNET SHOWS THIS IS NOT AN UNCOMMON PROBLEM FOR CHEVY CARS. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

YES, I TOO HAD PROBLEMS WITH MY 2011 CHEVY CRUZE. I WAS VERY GLAD THAT NOTHING HAPPENED TO ME WHILE I WAS DRIVING THE CAR, I WAS JUST SITTING AT AN IDLE STAGE; WHEN I HAD ALL THE BELLS GOING OFF AND IT HAD TOLD ME THAT ENGINE REDUCED POWER. I TO HAD TO GO AND GET THIS FIXED AND AGAIN LIKE EVERYONE ELSE IT WAS THE THROTTLE BODY AND FUEL INJECTION SYSTEM; COST $460. NOT EVEN A MONTH LATER NOW I HAVE NO HEAT IN THE CAR AND READING ALL THE FORUMS SOUNDS LIKE I AM GOING TO HAVE TO REPLACE A WATER PUMP; JOY FOR ME. AT FIRST I REALLY DID LOVE THIS CAR, BUT I FIND THAT THE AFTER THE WARRANTY GOES SEEMS LIKE THE CAR IS FALLING APART. WE SHOULD NOT BE HAVING THESE ISSUES THIS EARLY IN THE CAR'S LIFE. I ALSO FIND IT VERY BAD POOR CUSTOMER SERVICE ON GM'S PART THAT THEY ARE TURNING A BLIND EYE TO THIS. THESE PARTS NEED TO BE RECALLED ASAP, WHY IS NO ONE DOING ANYTHING ABOUT THIS? *TR

MY DAUGHTER ALMOST DIED DRIVING IT ON MONDAY. SHE WAS ON ROUTE 1 IN COLLEGE PARK, MD WHEN THE CHECK ENGINE/REDUCED POWER LIGHT CAME ON AND SHE COULD GO NO MORE THAN 2-3 MPH. THIS IS A VERY BUSY ROAD, AND SHE WAS ALMOST IN A POTENTIALLY TRAGIC ACCIDENT. WE HAD THE CAR TOWED TO SPORT CHEVROLET IN SILVER SPRING, MD (240-471-3190). OUR SERVICE ADVISOR ([XXX]:) INFORMED ME THIS MORNING THAT THE FIX IS A THROTTLE BODY REPLACEMENT WHICH WILL COST $648. IN GOING ON THE CHEVY FORUM WEBSITE, THIS HAS HAPPENED MULTIPLE TIMES TO CHEVY CRUZE AND MALIBU MODELS. IT'S ONLY A MATTER OF TIME UNTIL SOMEONE DIES. THE THROTTLE BODY IS ONLY COVERED UP TO 35K SO I HAD TO PAY OUT OF POCKET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AS I WAS PULLING OUT OF MY DAUGHTERS SCHOOL, MY CRUZE ENGINE WARNING LIGHTS CAME ON "REDUCED ENGINE POWER" "CHECK STABLITRAK" "SERVICE" WARNINGS CAME ON AS WELL. MY CAR LOST ALL ENGINE POWER AND I WAS ALMOST REAR ENDED BY A DODGE PICKUP, HE WAS ABLE TO GO UP ON THE CURB AT THE SCHOOL AND AVOID AN ACCIDENT. GLAD THERE WAS NO ONE HURT ON THE CURB. I CHECKED THE INTERNET, RE; HTTP://WWW.CRUZETALK.COM/FORUM/25-SERVICE-ISSUES/10826-ENGINE-POWER-REDUCTION.HTML , THIS IS A KNOWN ISSUES FOR GM FOR QUITE SOMETIME NOW. GM CUSTOMER SERVICE THEMSELVES IS PARTICIPATING IN THE DISCUSSION THERE. IT IS A KNOWN ISSUE WITH THE THROTTLE BODY. THE THROTTLE CONTROLS THE POWER IN THE POWER TRAIN YET GM WON'T COVER THE REPAIRS UNDER THEIR POWER TRAIN WARRANTY. THIS ISN'T SAFE AND IT IS KNOWN. *TR