2019 Chevrolet Corvette

My vehicle has been a legacy gmc dealership in Slidell la for three months now waiting on a replacement engine from a factory failure. And I have no clue when and if I will ever get it back because all General Motors is says is that the engine is on back order and from what I’m reading they discontinued this engine back in 2023. They haven’t helped me with anything I been paying my car note and renting a vehicle at my cost and they’re doing nothing. And I can’t get them to give me any info on if or when this will get fixed . Meanwhile, this is putting a huge financial burden on me and my family and GM doesn’t give [XXX][ about it. Companies like this be allowed to just walk over people with no record of their actions. Thank you for any help with this. I’ve reached out to everyone and no one will help. Thank you. case number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Chevrolet Corvette. The contact stated that while driving at an undisclosed speed, there was smoke coming from the engine compartment. The contact pulled over to the shoulder of the roadway to inspect the vehicle. After a visual inspection of the engine compartment, the contact observed that the #5 and #6 spark plugs had burned and melted. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the high-pressure fuel pump causing the vehicle to run lean, resulting in damages to the engine and spark plugs. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer that the manufacturer was no longer producing the 6.2-liter V8 engine for the year, make, and model. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 35,000.

The contact owns a 2019 Chevrolet Corvette. The contact stated while driving at an undisclosed speed, the front tires became low on air. The contact noticed that the wheels were cracked. There were no warning lights illuminated. The vehicle was taken to the local dealer for routine maintenance, and it was determined that the rear wheels were cracked. The wheels were replaced. The manufacturer was contacted, and it was confirmed that there was no warranty coverage on the vehicle for the failure. The failure mileage was approximately 34,000.

The contact owns a 2019 Chevrolet Corvette. The stated that the passenger's side rear tire was continuously loosing air. The vehicle was taken to the dealer where it was determined that the rear passenger’s side rim was cracked. In addition, the contact was informed that the driver's side front and rear rims were also cracked. The contact was informed that all three rims needed to be replaced. The rims were ordered but were not yet replaced. The vehicle was not yet repaired. The contact stated that the passenger's side rear rim was previously replaced in April 2023. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 28,291.

My 2019 Chevrolet Corvette Stingray, the transmission system along with the torque converter began to malfunction as the car seemed to change from different modes. This malfunction caused the transmission to shudder, which caused a very bad vibration while accelerating and driving between the speed of 25-70mph. These actions or behaviors by the car surely poses a control and stability risks well as a safety risk for everyone on the highway and to myself. This issue was confirmed by the GM dealership I took the car to on 8/23/2024 and they said they could not get to it until 9/9/2024 and they will have to do a triple transmission fluid flush based on a service bulletin (TSB 18-NA-335) which was issued by General Motors. My car gave me no warning by way of lights or messages within the car. I would like to know why this repair is not covered under the service bulletin since General Motors knows this is a issue with the cars.

In my 2019 Chevrolet Corvette Grand Sport, the transmission system began to malfunction, specifically related to the torque converter. This malfunction caused the transmission to shudder, creating a noticeable vibration during acceleration and driving. The unpredictable behavior of the vehicle due to the shuddering compromised control and stability, posing a risk to my safety and the safety of others on the road. The problem was confirmed by the dealership's service center, which performed a transmission fluid flush according to the service bulletin (TSB 18-NA-355) issued by General Motors. Although there were no specific warning lamps or messages, the shuddering symptom appeared several months before the repair. The dealership corrected the issue by performing the necessary service, which cost me $853.52, an amount I paid under protest as I believe it should have been covered under the service bulletin. The vehicle is available for inspection upon request, and the dealership, acting as an authorized representative of the manufacturer, diagnosed and addressed the issue.