2002 Chevrolet Corvette

The contact owns a 2002 Chevrolet Corvette. The contact stated that while driving 5-10 MPH, the steering wheel locked-up, and the vehicle continued to drive in a circle. The steering column warning light was illuminated after the failure. The vehicle was towed to the local dealer, where the contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 04V060000 (Steering), and the dealer determined that the electronic steering column lock replacement was needed. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The contact was referred to the dealer for financial assistance. The failure mileage was approximately 51,491.

STEERING WHEEL IS LOCKED AFTER PARKING IT AFTER WORK. THE RECALL ON ALL OTHER VEHICLES MY YEAR THAT HAS BEEN FIXED BY THE FACTORY HAS A WIRE RAN TO THE PCM ARE COMPUTER NOT SURE WHAT THEY ARE CALLING IT. BUT THE FIX WILL NOT LET THE STEERING WHEEL LOCK. AND I HAVE WATCHED A LOT OF YOUTUBE VIDEOS ON THIS IN ALL OF THE FACTORY FIXED RECALLS THE STEERING WHEEL DOESN'T LOCK. FROM WHAT I SEE IT TELLS ME THAT THE FIX IS COMPLETE. IT IS A 2002 WITH ONLY 68000 MILES. ANY HELP PLEASE?

TL* THE CONTACT OWNS A 2002 CHEVROLET CORVETTE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 04V060000 (STEERING). AFTER THE REPAIR, THE STEERING WHEEL SEIZED WITHOUT WARNING AND A WARNING MESSAGE APPEARED, INDICATING TO REMOVE THE KEY AFTER TEN SECONDS. THE RECALL REPAIR WAS PERFORMED BY PAPE CHEVROLET GEO (370 OAKWOOD RD, HUNTINGTON STATION, NY, (631) 427-0900), BUT WAS NO LONGER IN BUSINESS. THE VEHICLE WAS TAKEN TO ROBERT CHEVROLET (236 S BROADWAY, HICKSVILLE, NY 11801, (888) 619-7642) WHERE IT WAS DETERMINED THAT THE REMEDY FAILED TO PROVIDE A PERMANENT SOLUTION. THE DEALER REPLACED THE STEERING COLUMN LOCK AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER INDICATED THAT THE RECALL REPAIR 15 YEARS AGO SHOULD HAVE PROVIDED A PERMANENT REMEDY. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA02031 (STEERING); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

I HAVE RECEIVED SEVERAL NOTICES FROM AUTO NATION CHEVROLET DORAL FLORIDA TO BRING MY CAR IN FOR RECALL GM 04006. WHEN I TOOK MY CAR TO THEM FOR THE RECALL, I WAS TOLD "THE PARTS REQUIRED FOR THE RECALL ARE NO LONGER MADE". I JUST RECEIVED ANOTHER NOTICE FROM THEM. THEY SHOULD EITHER MAKE THE PARTS OR COME TO ANOTHER RESOLUTION . I MEANWHILE CAN'T DRIVE THE CAR BECAUSE THE STEERING WHEEL LOCKS UP. HELP!!!

BACKING UP FROM A PRIVATE PARKING PLACE I ALMOST CRASHED DUE TO THE STEERING COLUMN LOCKED ON ME. I TRIED TO FREE IT BUT IT WOULDN'T RELEASE. THE CAR COMPUTER INDICATED I SHOULD REMOVE KEY FOR 10 SECONDS AND REINSERT TO FREE THE LOCKED STEERING WHEEL, NO SUCCESS. HAD CAR TOWED TO THE CHEVY DEALER FOR A FIX. DEALER SAID THEIR WAS A RECALL ON THIS DEFECT BACK IN 2004. DEALER RECORDS INDICATE THAT I TOOK THE VEHICLE IN FOR A RECALL BUT I DON'T REMEMBER WHAT THE RECALL WAS FOR. NONETHELESS, I HAVE NO RECORDS EXPLAINING WHAT WAS SPECIFICALLY DONE AT THAT TIME ON THE RECALL. THE DEALER ALSO HAS NO SPECIFIC RECORDS ON THAT RECALL. I AM THE ORIGINAL OWNER. THE DEALER HERE IN PAHRUMP NV FIXED THE PROBLEM AND SAID THAT THE PROBLEM WAS A COMPUTER DEFECT CAUSING THE ANTI THEFT PLATE TO LOCK THE STEERING PLATE. THEY REMOVE THE STEERING PLATE AND INSTALL A HARNESS KIT AND LOCK PLATE ELIMINATOR AND CHARGED ME $199.60 . I UNDERSTAND THAT RECALL DON'T EXPIRED, WHETHER THEY HAVEN'T BEEN PERFORMED OR IMPROPERLY REPAIRED. I OBJECT TO BEING CHARGED FOR A DEFECT THAT GMC INTERDUCE. THIS DEFECT IS DANGERIOUS. CLEARLY GMC DID NOT THINK OUT THE COMPARATIVE RISK OF A COMPUTER FAILURE CAUSING THE LOCKING PLATE TO DISENGAGE CAUSING THE CAR TO BE STOLEN; OR CAUSING THE PLATE TO LOCK WHILE DRIVING THE CAR INTO A DEADLY EVENT.

I TOOK MY CAR IN FOR A STEERING COLUM LOCK RECALL, THE CAR WAS RUNNING FINE BEFORE I TOOK IT IN. ONCE I GOT THE CAR BACK TO MY HOUSE, TWO DAYS LATER THE STEERING WHEEL LOCKED WHILE IN GEAR AND HAS NOT UNLOCKED TO THIS DAY. I CALLED THE DEALERSHIP (WHICH WAS PENSKE CHEVROLET) AND SPOKE TO JOHN WHO TOLD ME "WELL WE ALREADY DID THE RECALL SO IT MUST'VE BEEN A PART OR SOMETHING ELSE". I WAS FURIOUS AND EXPLAINED THAT I'M NOT GOING TO PAY FOR SOME PART FOR THE SAME THING THAT SHOULD'VE BEEN FIXED. I COULD SEE IF MAYBE THEY FOUND SOME PART UNRELATABLE THAT NEEDED TO BE REPLACED, BUT NOT THE EXACT SAME THING THAT WAS FOR THE RECALL!! WHAT IF THE WHEEL LOCKED UP ON ME WITH MY SON IN THE CAR ON THE FREEWAY OR SOMETHING? I DON'T KNOW IF THE DEALERSHIP IS JUST TRYING TO GET MONEY OUT OF CUSTOMERS LIKE THIS OR WHAT, BUT THE CAR ONLY HAS 6 MILES ON IT SINCE I TOOK IT HOME FROM THE DEALERSHIP THAT DAY. SO WITHIN THAT SIX MILES IT HAS BEEN LOCKED AND HASN'T UNLOCKED. I JUST SIMPLY WANT MY CAR TO BE SAFE TO DRIVE. ANY HELP YOU GUYS COULD GIVE ME I WOULD GREATLY APPRECIATE IT. I DON'T KNOW WHAT ELSE TO DO. THANK YOU.

TL* THE CONTACT OWNS A 2002 CHEVROLET CORVETTE. THE CONTACT STATED THAT THE SERVICE COLUMN LOCK WARNING INDICATOR ILLUMINATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V060000 (STEERING); HOWEVER, THE CONTACT EXPERIENCED A FAILURE RELATED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF A DEALER COULD REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 07/18/17*LJ THE CONSUMER SAID THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. UPDATED 08/15/2017*JS

TL* THE CONTACT OWNS A 2002 CHEVROLET CORVETTE. WHEN THE CONTACT SHIFTED FROM PARK TO DRIVE, THE STEERING WHEEL FAILED TO UNLOCK. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PREVIOUSLY PER NHTSA CAMPAIGN NUMBER: 04V060000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,500.