2000 Chevrolet Corvette

THE 2000 CHEVROLET CORVETTE BECAME UNDRIVABLE WITH A LOCKED STEERING COLUMN SATURDAY MORNING 9/10/05 IN SCARSDALE, NY AND WAS FLAT BEDDED UNDER GM ROADSIDE ASSISTANCE WARRANTY TO CURRY CHEVROLET, THE CLOSEST OPEN CHEVROLET DEALER. THE STEERING COLUMN LOCK ISSUE IS SUBJECT TO A RECALL ISSUED BY GM/CHEVROLET (#04006A). IN ADDITION TO THE RECALL, THE CAR IS ALSO COVERED UNDER AN EXTENDED WARRANTY BY GM. THE RECALL WAS PERFORMED BY ANOTHER DEALER THIS SUMMER (LESS THAN 90 DAYS), AND CHEVROLET NOW REFUSES TO DIAGNOSE OR REPAIR THE CAR AT ITS EXPENSE, EVEN THOUGH THE DEALERSHIP SERVICE MANAGER STATED TWICE (2), INCLUDING IN A CONFERENCE CALL TO GM EXECUTIVE OFFICES, THAT THE RECALL HAD BEEN PERFORMED IMPROPERLY BY THE FIRST DEALER. HE FURTHER STATED THAT, HAD THIS RECALL BEEN PERFORMED PROPERLY, THE STEERING WOULD NOT HAVE LOCKED UP ON THE VEHICLE. THIS WAS CONFIRMED BY THE LOCAL CHEVROLET ZONE MANAGER AS WELL. GM RECORDS ALL CUSTOMER CALLS AND THE RECORDED CALL IS ON RECORD. THIS WAS CONFIRMED. CHEVROLET CUSTOMER SERVICE (REQUEST 1-361874832 CYNTHIA CAPPS 866-952-4368 X57879) HAS DENIED THE RECALL REPAIR, AS HAS GM EXTENDED WARRANTY, AND THE GM EXECUTIVE OFFICES, EVEN THOUGH THE FAILURE IS IDENTICAL, AND EXACTLY AS LISTED IN THE RECALL BULLETIN. GM EXECUTIVE OFFICES AND CHEVROLET CUSTOMER SERVICE HAVE STATED THAT THE CUSTOMER MUST PAY FOR THE RECALL REPAIRS ON HIS OWN, SINCE THE RECALL WAS "PERFORMED," EVEN THOUGH IT MAY HAVE BEEN PERFORMED IMPROPERLY, AS WAS CONFIRMED BY THE SECOND DEALER. IN SUMMARY, THE CAR IS COVERED UNDER A GM WARRANTY AND THE PROBLEM DISABLING THE CAR IS THE SUBJECT OF A NHTSA RECALL, YET CHEVROLET REFUSES TO PROPERLY REPAIR THE CAR (AS CONFIRMED BY THEIR OWN DEALER) WITHOUT EXPENSE TO THE CUSTOMER. *JB

DT: THE CONTACT OWNS A 2000 CHEVROLET CORVETTE. THE CONTACT STATED THAT THERE WAS NHTSA RECALL, CAMPAIGN 04V060000, REGARDING THE STEERING COLUMN LOCKING: ANTI-THEFT DEVICE. THE CONSUMER STATED THAT THE REMEDY FOR THIS RECALL WAS NOT SUFFICIENT, AND RECOMMENDED THAT THE VEHICLES BE REPAIRED AS THE EUROPEAN VEHICLES WERE INSTEAD OF DISABLING THE ANTI-THEFT DEVICE. THE CONSUMER HAS CONTACTED THE SERVICE DEALER AND THE MANUFACTURER, AND THEY DID OFFER TO REPAIR THE VEHICLE UNDER NHTSA'S RECALL REMEDY. *AK

I HAVE A 2000 CHEVROLET CORVETTE WITH A 6-SPEED MANUAL TRANSMISSION THAT WAS RECALLED FOR A STEERING COLUMN LOCK PROBLEM. EVER SINCE THE RECALL SERVICE WAS PERFORMED THE STEERING COLUMN LOCK ENGAGES, RENDERING MY CAR INOPERABLE AND ME STRANDED IN UNSAFE PLACES. THIS HAS OCCURRED 5 TIMES. ONE OF THE TIMES, I WAS STRANDED OUT OF TOWN, AT NIGHT, AND IN A THUNDERSTORM. IT TOOK OVER 5 HOURS TO GET A TOW TRUCK TO MY LOCATION. MY VEHICLE IS AT THE DEALERSHIP FROM WHICH IT WAS PURCHASED WITH AN EXTENDED WARRANTY. I E-MAILED JIM SCHELL AT GM, AND A GM REPRESENTATIVE HAS BEEN ASSIGNED, BUT MY CAR IS NOT REPAIRED AFTER TWO WEEKS. I NEED ASSISTANCE IN GETTING MY CAR REPAIRED OR COMPENSATED FOR MY LOSS OF A DEPENDABLE VEHICLE. *NM

2000 CORVETTE I RECEIVED A GM RECALL NOTICE TO TAKE THE CORVETTE TO A QUALIFIED DEALER AND HAVE THE RECALL WORK DONE. I HAD NOT HAD ANY TROUBLE WITH THE CAR UP TO THAT POINT. AFTER THE RECALL WORK ON THE STEERING COLUMN LOCK WAS DONE, I HAVE HAD NOTHING BUT TROUBLE. THE DIGITAL INFORMATION CENTER WILL READ, "SERVICE COLUMN LOCK", AND ALTHOUGH THE CAR STARTS AND RUNS, IT WILL NOT GO FASTER THAN 5 MPH AND THE FUEL PUMP SHUTS OFF. THIS DEFECT HAS LEFT ME STRANDED FOUR TIMES. THE FIRST TIME IT APPEARED, I TOOK THE CAR TO TRI-COUNTY CHEVROLET, WHO INDICATED THAT MARK HEITZ CHEVROLET (WHO HAD DONE THE RE-CALL WORK) HAD NOT PROPERLY PERFORMED THE RECALL. WITHIN TWO WEEKS OF TRI-COUNTY'S WORK, THE CAR IS AGAIN HAVING THE SAME STEERING COLUMN LOCK TROUBLE. THIS IS REALLY STRANGE, SINCE THE STEERING COLUMN ISN'T LOCKED. THIS IS AGGRAVATING; THIS CAR HAD A $ 47,514. STICKER PRICE AND CAN'T BE DEPENDED ON. WHAT'S REALLY MADDENING, I NEVER HAD A BIT OF TROUBLE OUT OF THE CAR UNTIL THE RECALL WORK WAS DONE ON IT. THE CORVETTE IS NOW SITTING ON A TRAILER AND ON IT'S WAY TO TRI-COUNTY. *JB

DT: THE CONSUMER STATES THAT HE HAD MANUFACTURER'S RECALL 040006 REPAIRS PERFORMED ON 2000 CHEVROLET CORVETTE. SINCE THE RECALL THERE WAS A LIGHT ON THE DISC, BRINGING UP A CODE THAT SAID TO REMOVE KEY FOR 10 SECONDS, THE OTHER ONE SERVICE COLUMN LOCK. THE OWNER HAD NOT HAD ANY PROBLEMS PRIOR TO THE RECALL BEING PERFORMED. THIS PROBLEM WAS INTERMITTENT. THE OWNER HAD TAKEN THE CAR BACK TO THE DEALERSHIP, THE DEALER WANTED TO BE PAID FOR THE USE OF THE COMPUTER ON THE OWNER'S CAR. THE OWNER THOUGHT THAT THE RELAY SWITCH THAT WAS INSTALLED WAS FAULTY. THE OWNER CONTACTED THE MANUFACTURER AND FILED A COMPLAINT WITH THEM. GM SAID THAT THEY WERE AWARE THAT THERE IS A PROBLEM, BUT THERE WAS NO FIX FOR IT. VEHICLE WAS SHUTTING THE FUEL OFF WHEN THE DISC DISPLAYED THE REMOVE KEY LIGHT FOR 10 SECONDS. AFTER THE LIGHT CAME ON. STOPPED AND TURNED OFF THE CAR, REMOVED THE KEY FROM THE CAR AND THEN RESTARTED THE CAR. THE OWNER CALLED THE DEALER AGAIN TODAY. THE DEALER STILL WANTED TO CHARGE FOR THE CORRECTION ON THE CAR. CONSUMER MAINTAINED THERE SHOULD BE NO CHARGE FOR RECALLS THAT WERE PERFORMED AND DID NOT WORK. CONSUMER STATED THAT PRIOR TO RECALL THE VEHICLE WAS MORE UNSAFE THAN BEFORE. *AK

I WAS REAR-ENDED (HIT & RUN) & MY 2000 CORVETTE WAS PUSHED INTO THE REAR OF ANOTHER CAR. MY CAR WAS TOTALED, BOTH AIR BAGS DID NOT DEPLOY. I NEED TO FIND OUT WHY THE AIR BAGS DID NOT DEPLOY. I WAS INJURED & WAS TAKEN TO EMERGENCY FOR CARE & TREATMENT. I HAVE HAD ALL KNOWN RECALLS DONE, WELL MAINTAINED CAR, & HAVE KEPT ALL RECORDS OF RECALLS, REPAIRS, ETC.

STEERING WHEEL LOCKED IDENTICAL TO CHEVROLET RECALL CAMPAIGN 04006. WHEN TO HAVE IT FIXED AND THEY FORCED ME TO PAY $200 TO REPLACE LOCK ACTUATOR BECAUSE THAT PART WAS NOT LISTED ON RECALL. THE LOCK PLATE WAS COVERED. IT IS OBVIOUS THAT THE LOCK ACTUATOR GOT DAMAGED AS A RESULT OF INABILITY TO UN-LOCK THE STEERING WHEEL AS A RESULT OF THE RECALL ISSUE. ALSO CHEVROLET SAID THEY HAD TO REPLACE THE PART BECAUSE I HAD A MANUAL TRANSMISSION, IF IT WAS AN AUTOMATIC ALL OF THE PARTS WOULD BE REMOVED AND DISCARDED. THEREFORE I SHOULD NOT OF HAD TO PAY $200. CHEVROLET CASE #1-325567474.