2025 Chevrolet Colorado

The contact's husband owns a 2025 Chevrolet Colorado. The contact stated that after exiting a car wash tunnel and parking the vehicle on the side of the car wash building, the vehicle continued to roll forward at a high speed without warning. The contact used both feet and excessive force on the brake pedal to stop the vehicle; however, the vehicle continued to roll forward. The vehicle ran over the parking pillar and crashed into a brick column attached to the building. The vehicle continued to roll forward after the crash and eventually stopped once it rolled over the car wash road indentation. The contact reversed out of the car wash indentation and called her husband for assistance. After her husband arrived at the scene; the vehicle was driven to the residence without any further issues. The vehicle remained at the residence and was not yet diagnosed or repaired. The manufacturer was notified of the failure, and the contact was provided a case number. The failure mileage was approximately 111,817.

On [XXX] after only 400 miles on the odometer, I experienced complete transmission failure while on a highway and was nearly hit by the vehicle behind me, luckily that did not happen. On April 29th, a new replacement transmission was installed by the Chevy dealer, and now on [XXX] I had experienced a severe burning smell from under the hood of the vehicle accompanied with a grinding sound, which lead to me to take it back to the dealer. On 05/15/25, the customer care manager informed me that the new transmission from the factory has metal debris inside the pan, and the vehicle would again require a complete "tear down". This is very unsafe for major powertrain components from the GM factory to keep failing, another failed transmission on a brand new truck like this is very unsafe especially because I drive on major highways to commute for work and transport my young children. This is unsafe for the public and my family, GM needs to be held accountable, they also refuse to refund me my money back on this vehicle, and are disregarding Lemon Laws in NYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX] at approximately [XXX{}, my new 2025 Chevy Colorado Trail Boss which I purchased from the dealer brand new on [XXX], experienced a sudden catastrophic transmission failure which led to myself nearly being severely injured/possibly killed while driving on a main road in New York; on the way to pick up my two small children. The vehicle while on a main road (state highway) with other vehicles traveling at speeds of 40mph or greater, experienced a sudden mechanical failure that resulted in a complete loss of acceleration, and my vehicle was nearly rear ended by high-speed oncoming traffic behind me. As a medical professional, this is extremely frightening, because a mechanical issue like this could have led to the significant traumatic injuries to myself, my children and others. Upon the vehicle coming to a complete stop in the middle of this main road/state highway, the vehicle was turned back on and then went into a "Limp Mode" and was able to slowly crawl to the dealership which it was purchased from nearby. Luckily with the limp mode and hazard lights, I was able to safely make it to the dealer service department. There was a check engine light that then appeared on the dashboard after the vehicle had come to complete stop on the road, there were no indicators or symptoms that were occurring prior to this event. The vehicle was inspected by the service department of the dealership on 04/15/25, with the result as per the service manager and general manager being a major Transmission component failing- (Valve Body Failure). The service manager and general manager did not tell me if they would send the defective part to the manufacturer for inspection, they seemed more focused on having me leave the dealership and being satisfied with a repaired defective un-safe vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)