2024 Chevrolet Colorado

Starting on [XXX] while driving the truck, the gauge cluster and radio went completely out (black screen) and the five red automatic emergency braking LED's illuminated and stayed on for up to 5 minutes. This happened about 8 times on my commute home. This happed again on [XXX] after the dealership did a software update to resolve the issue. The truck was serviced again on 09/11/2025 and I was told that GM has no software fix for this at this time. On 09/25/2025 again the truck was serviced again to try and fix the issue. This time the radio came on and I could not turn it off or adjust the volume. I went straight to the dealer and showed the issue to the service manager James Mask. The cluster and radio to this day continue to go out (black screen), no speedometer, gauges of any sort for a period of time from 15 seconds to 30 minutes. This leaves me with no way of obeying the speed limit, fuel level, oil or temperature gauges. GM is being blasé about this. They have admitted they know the issue exists but can't or won't offer a fix for the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle: 2023 Chevrolet Colorado Trail Boss Mileage: Approximately 14,000 miles I am submitting this complaint because the ABS braking system on my vehicle activates unexpectedly and causes a temporary loss of braking when driving over uneven pavement. When braking over potholes, bumps, or rough road surfaces at low to moderate speeds, the ABS system engages even though traction is available. When this happens, brake pressure is reduced to the point where the vehicle does not slow as expected. The ABS warning indicator flashes briefly, and there is a noticeable delay before normal braking resumes. This behavior has occurred multiple times in normal driving conditions on city streets, not during panic stops or slippery conditions. The issue feels most pronounced when approaching intersections or slowing in traffic over broken pavement, where consistent braking is critical. The momentary reduction in braking force significantly increases stopping distance and creates a safety concern. The vehicle has low mileage, has not been modified, and is maintained as delivered from the manufacturer. There are no warning lights remaining on after the event, and the issue appears to be related to ABS calibration rather than driver input or road conditions. This does not feel like normal ABS operation and gives the impression that braking is interrupted at the exact moment it is needed. Given the frequency and repeatability of the issue, I believe this represents a potential safety defect that could contribute to a collision, particularly in urban driving environments with uneven road surfaces. I am submitting this complaint to document the issue and to request that the ABS braking behavior on this vehicle be reviewed for safety.

While driving my 2024 Chevrolet Colorado, both the infotainment system and the instrument cluster reboot unexpectedly. During these reboots, the speedometer, fuel gauge, and warning lights are unavailable for at least 30 seconds. This has occurred multiple times at highway speeds, creating a serious safety concern because I cannot see my speed or critical vehicle information while the system resets. Restarting the vehicle sometimes restores functionality, but the issue recurs intermittently. I have checked with my dealer, and no permanent fix or recall has been issued by GM at this time. This defect poses a risk to driver and passenger safety and should be investigated promptly.

The contact owns a 2024 Chevrolet Colorado. The contact stated that while traveling by RV and towing the vehicle, the contact followed the Manufacturer's recommendation to disconnect the battery while towing. Upon arriving at the destination, the contact reconnected the battery and started the vehicle; however, the instrument panel was blank and failed to display pertinent vehicle information. The vehicle was taken to the dealer, who diagnosed a failure with the radio module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 2,500.

The contact owns a 2024 Chevrolet Colorado. The contact stated that while driving at various speeds, the steering wheel was stiff and difficult to turn in either direction. In addition, the passenger’s side mirror failed to illuminate while another vehicle was passing by as intended. The messages "Reduced Acceleration", "Service Steering", and "Service Drive Train" were displayed on the instrument panel. The ESC warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed; however, the cause of the failure was not yet determined. The contact stated that while driving at various speeds, the vehicle lost automotive power. The vehicle was not repaired, and the failure became progressively worse. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.

I was driving the truck and first I got a "Software Update Needed Vehicle must be parked and off" this was followed quickly be a "low tire pressure alarm" 3 times in a short distance then I got a message "Antilock brake issue do not drive over 62 MPH or vehicle may not stop" then the brakes began to randomly slam on and release and smoke began to come out of the air vents. The next alarm was "ESV Shutting down " and I lost power steering and brakes; I tried getting the vehicle off the road out of the traffic lanes and the smoke was rapidly increasing in the cab then the engine shut down and I did my best to get the truck out of the traffic lanes and flames started coming from under the hood. A man stopped to help me out of the truck and by then the engine compartment was fully involved quickly and spreading into the interior of the cab. This all happened on country roads at about 40 MPH. I went to the medical center 2 days later as I was still having problems breathing from all the smoke. This was a new truck I bought in early November and only had 6900 miles on it.

The contact owns a 2024 Chevrolet Colorado. The contact stated that the 360 rearview camera would activate unintendedly while the vehicle was not in reverse(R). The contact stated that the 360 rearview camera had engaged while driving and remained engaged for an extended period of time. The contact stated that the failure had prevented him from activating the headlights as needed through the infotainment system. The vehicle was taken to the dealer, where it was diagnosed that the camera had failed, and the dealer informed the contact that the manufacturer did not have a fix for the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 20. The VIN was not available.

When my right turn signal clicks off, it activates my left lane change signal. Took to dealer and was told it functions as it was designed because the tech found two other vehicles that did the same. I've never had a vehicle do that. I don't want to be cut off because of this issue. GM sides with the tech. No one designs vehicles that function way. Been that way since I got it and I keep getting a snow job from dealerships.