2015 Chevrolet Colorado

ON 6/26/17, I TOOK MY TRUCK TO PARADISE CHEVROLET IN TEMECULA, CA BECAUSE A FEW DAYS BEFORE MY POWER STEERING FAILED WHILE I WAS DRIVING. MY TRUCK WAS UNDER WARRANTY BECAUSE IT HAD ONLY 19,968 MILES. THEY SAID NOTHING WAS WRONG WITH THE TRUCK SO THEY JUST RECALIBRATED IT. ON 3/24/18, THE POWER STEERING FAILED AGAIN, ONCE ON A CITY STREET AND ONCE ON THE FREEWAY WHILE DRIVING TO PARADISE CHEVROLET. TODAY I RECEIVED A CALL SAYING SOMETHING WAS WRONG WITH THE STEERING WHEEL & IT WILL COST ME $1250 TO FIX THE PROBLEM. MY TRUCK HAS ALITTLE UNDER 30,000 MILES.

DRIVING ON THE HIGHWAY @ 45 MPH, THE "SERVICE POWER STEERING, DRIVE CAREFULLY" SIGN CAME ON. THE POWER STEERING STOPPED WORKING AND THE VEHICLE WAS VERY DIFFICULT TO STEER TO THE SIDE OF THE ROAD. I SHUT OFF THE ENGINE AND RESTARTED THE PROBLEM WENT AWAY. THE NEXT DAY ON THE WAY TO THE DEALER THE SAME THING HAPPENED AT 55 MPH. THIS TIN=ME I CONTINUED DRIVING TO THE DEALER SO THEY COULD SEE THE PROBLEM. THE DEALER VERIFIED THE PROBLEM WAS IN THE STEERING GEAR AND WOULD COST $2000.00 TO REPAIR. THIS IS A SAFETY PROBLEM, LISTED IN A PARTIAL RECALL BY GM, WHICH DOES NOT INCLUDE MY VIN. THE NHTSA SHOULD BE INVESTIGATING THIS BEFORE SOMETHING CATASTROPHIC HAPPENS, PERHAPS TO A FAMILY DRIVING DOWN THE ROAD.

22 MAR 18: WHILE DRIVING MY COLORADO LT AT 30MPH, WARNING LIGHT CAME ON, WITH THE MESSAGE: 'SERVICE POWER STEERING (PS), DRIVE WITH CARE'. I CLEARED THE MESSAGE AND ANOTHER MESSAGE CAME ON: 'SERVICE STABILITRAK'. I WENT TO WORK AND PARKED IT AND 3 HOURS LATER, STEERING WAS NORMAL. 23 MAR 18: ON THE WAY TO THE DEALER THE TRUCK HAD NO PROBLEM WITH POWER STEERING.(O'REILLY CHEVROLET IN TUCSON, AZ) AND EXPLAINED THEM THE SITUATION. THE DEALER TEST DROVE THE VEHICLE AND HAD NO LOSS OF PS. VEHICLE WAS THROUGH THE DTCS AND FOUND DTC U0420/42; TORQUE SENSOR NOT PROPERLY LEARNED. DEALER DID PSCM SETUP& CLEARED THE DTCS. SERVICE PERSON STATED THEY HAD TO REBOOT COMPUTER. AFTERWARDS, THEY DROVE THE VEHICLE & HAD NO MALFUNCTIONS - $153.24. ON WAY HOME, HAD NO PROBLEMS, TO INCLUDE THE WEEKEND. FROM 26 TO 29 MAR18, HAD SEVERAL INSTANCES IN WHICH THE 'SERVICE POWER STEERING (PS), DRIVE WITH CARE' & 'SERVICE STABILITRAK' CAME ON WITH THE SUBSEQUENT LOSS OF PS. ON 27 MAR 18, I RECEIVED TWO EMAILS FROM ONSTAR STATING THE FOLLOWING: ISSUE WITH STABILITRAK STABILITY CONTROL SYSTEM IN YOUR 2015 CHEVROLET COLORADO HAS BEEN DETECTED. PLEASE SERVICE YOUR VEHICLE WITHIN 7 DAYS'& 'ISSUE WITH ANTILOCK BRAKING SYSTEM IN YOUR 2015 CHEVROLET COLORADO HAS BEEN DETECTED. PLEASE SERVICE YOUR VEHICLE WITHIN 7 DAYS'. TOOK BACK TO DEALER WITH COPIES OF ABOVE RELATED MESSAGES, WHO STATED THIS WOULD ALLOW TO BETTER PINPOINT THE PROBLEM WITH THE VEHICLE. SERVICE MANAGER CALLED LATER THAT DAY STATING WARRANTY HAS EXPIRED 2 MONTHS AGO AND THAT I WOULD BE RESPONSIBLE FOR REPAIRS. HE SAID STEERING COLUMN HAD TO BE REPLACED & WOULD COST AROUND $1,800, BUT AFTER CONSULTATION WITH FACTORY, THEY WERE WILLING TO COVER ABOUT HALF THE COST AND I WOULD BE RESPONSIBLE FOR ABOUT $650.SAID THAT THEY WOULD HAVE TO ORDER THE PART ' BACK ORDER & NO IDEA WHEN THE PART WOULD ARRIVE.

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED. THE CONTACT STATED THAT THERE WAS A COMPLETE LOSS OR POWER STEERING ASSIST. STING RAY CHEVROLET IN BARTOW, FLORIDA WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE ANGLE TORQUE SENSOR NEEDED TO BE REPLACED ALONG WITH A WHEEL ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS UNDER RECALL FOR THE STEERING; HOWEVER, THE MANUFACTURER RECALL HAD EXPIRED. IN ADDITION, THE MANUFACTURER STATED THAT THE VEHICLE WAS 30,000 MILES OUT OF BUMPER TO BUMPER WARRANTY. THE FAILURE MILEAGE WAS 67,000.

I WAS DRIVING ON THE FREEWAY AND A LIGHT CAME ON AND SAID SERVICE POWER STEERING DRIVE CAREFULLY. I THEN PULLED OVER AND LET THE CAR SIT TO SEE IF IT WAS A ERROR. NOPE BACK ON THE FREEWAY AND IT HAPPENED AGAIN. THEN SHORTLY AFTER A LIGHT CAME ON AND SAID SERVICE STABLE TRACK. I'VE BEEN READING LOTS OF LINKS WITH PEOPLE SAYING THEY ARE HAVING THE SAME PROBLEM.

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. WHILE DRIVING APPROXIMATELY 30 TO 35 MPH, THE SERVICE POWER STEERING INDICATOR ILLUMINATED AND THE "DRIVE WITH CARE" SERVICE INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. THE CONTACT WAS ABLE TO PULL OVER, RESTART THE ENGINE, AND THE STEERING WHEEL REGAINED NORMAL FUNCTION. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF AND RESTARTED THE VEHICLE; HOWEVER, THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO ROY ROBINSON CHEVROLET (6616 35TH AVE NE, MARYSVILLE, WA 98271, PHONE: (360) 659-6236) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONNECTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *TT