2015 Chevrolet Colorado

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. WHILE DRIVING TWO BLOCKS DOWN THE ROAD, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO STEER. IN ADDITION, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY; HOWEVER, THE FAILURE RECURRED TWO BLOCKS DOWN THE ROAD. THE VEHICLE WAS TAKEN TO MAX MOTORS NEVADA (1405 N OSAGE BLVD, NEVADA, MO 64772, (417) 667-4000) WHERE PART NUMBER: 84498587 SL-N GEAR, FOUR BOLT, CLAMP, AND NUT WERE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 95534473637. THE FAILURE MILEAGE WAS APPROXIMATELY 49,945.

ON OCTOBER 31, 2019, I WAS DRIVING ON A TWISTY MOUNTAIN ROAD IN AZ WHEN THE DASHBOARD ALERT ABOUT POWER STEERING CONTROL CHIMED OUT SEVERAL TIMES. I COULD CLEAR THE MESSAGE, BUT IT KEPT COMING BACK. THE NEXT DAY I STOPPED AT THE CHEVY DEALERSHIP IN PAYSON, AZ AND THEY SAID I HAD A BAD BATTERY (ODD VOLTAGE WHICH THEY THOUGHT WAS TRIGGERING THE WARNINGS) WHICH THEY REPLACED. AFTER THIS REPAIR, I GOT BACK ON THE ROAD FOR ABOUT 30 MILES, AND THE WARNINGS BEGAN AGAIN. I TURNED AROUND, WENT BACK TO THE DEALER, AND THEY SPENT SEVERAL HOURS CHECKING EVERYTHING BEFORE TELLING ME THAT I WOULD HAVE TO REPLACE THE ENTIRE POWER STEERING MODULE AT A COST OF $2000+. SINCE I AM TRAVELING (I DON'T LIVE IN AZ) AND THE PARTS FOR THE REPAIR WOULD TAKE A FEW DAYS TO ARRIVE, I DIDN'T SCHEDULE TO HAVE THE WORK DONE, AND I HAVE CONTINUED TO DRIVE ON. THE WARNINGS CONTINUE TO RING OUT IRREGULARLY, OFTEN WHEN I'M GOING STRAIGHT DOWN THE ROAD WITHOUT TURNING (AS WELL AS EVERY TIME I START THE CAR), BUT THE WHEEL HASN'T SEIZED UP YET. IT IS WORRISOME, PARTICULARLY AS I AM DRIVING ON FREEWAYS OR IN HEAVY TRAFFIC. I AM OVER 2000 MILES FROM HOME.

VEHICLE WAS BEING DRIVEN DOWN A FLAT RESIDENTIAL STREET WHEN POWER STEERING AND STABILITY TRACK WARNING LIGHTS CAME ON. THE POWER STEERING THEN FAILED MAKING IT VERY DIFFICULT TO DRIVE. I DROVE LESS THAN A 1/4 OF A MILE TO MY RESIDENCE AND TURNED THE TRUCK OFF. TURNED THE TRUCK BACK ON AFTER I INSPECTED THE UNDER CARRIAGE. THE ERRORS REAPPEARED. I THE. TURN THE TRUCK OFF AND ON AGAIN THERE WAS NO LONGER ANY WARNINGS DISPLAYED, AND ALL FUNCTIONS WERE NORMAL.

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING COMPLETELY FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED SIMULTANEOUSLY. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER FOR THE POWER STEERING TO RETURN TO NORMAL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 36,000.

WHILE UNDER PRE OWNED WARRANTY TRUCKS POWER STEERING WOULD NOT WORK WHEN VEHICLE WAS FIRST STARTED. ONLY ACTIVATING AFTER RESTARTING VEHICLE MULTIPLE TIMES. TOOK IT IN TO JOHN L SULLIVAN IN ROSEVILLE THEY SAID THEY COULD NOT DIAGNOSE THE PROBLEM AND IT HAD NOTHING TO DO WITH A RECALL. BY THIS TIME IT HAD HAPPENED TWICE. I CONTINUED TO DRIVE VEHICLE UNTIL THE POWER STEERING WENT OUT ON I 80 IN HEAVY TRAFFIC ON MY WAY TO WORK AT THE DMV. MY FIRST WEEK OF EMPLOYMENT WITH THE STATE. LUCKILY IT WASNT DURING A TURN BECAUSE IT WAS A STRUGGLE JUST TO GET IT OFF TO THE SHOULDER. THE TRUCK WAS TAKEN TO DEALERSHIP THE SAME DAY WHERE THEY WERE ABLE TO DIAGNOSE THE PROBLEM. PERHAPS THE BUMPER TO BUMPER WARRANTY IS WHAT MADE THEM UNABLE TO ORIGINALLY DIAGNOSE THE PROBLEM. BECAUSE THE TRUCK WAS NOW UNDER 2K OVER WARRENTY LIMIT OF 36K. IN THE END THEY REPLACED RACK AND PINION FOR TOTAL OF 1700 DOLLARS. AFTER ALL THE POOR CUSTOMER SERVICE AND FAULTY CLAIMS THEY MADE BEFORE THIS ISSUE I WOULDNT PUT IT PAST THEM TO HAVE SEEN THE PROBLEM THE FIRST TIME. ESPECIALLY BECAUSE WHEN SPEAKING TO A SERVICE REP OVER THE PHONE HE MENTION THAT WITHIN A YEAR OF ME BUYING THE VEHICLE THEY HAD UPDATED OR CORRECTED SOMETHING TO DO WITH THE STEERING. SOMETHING THE REP AT THE FIRST ENCOUNTER OF BRINGING THE TRUCK IN FAILED TO MENTION

DRIVING DOWN ROAD, STEERING WENT HARD WITH ALARMS ,ABOUT 35MPH.STOPPED AND RESTARTED,WAS NORMAL STEERING. HAPPENED 3 MORE TIMES IN NEXT COUPLE OF DAYS, TOOK TO DEALER, THEY READ CODES AND SAW ALARMS. THEY CLEANED STEERING SENSOR ASSY,AND SEEMED FINE, 2 DAYS LATER HAPPENED AGAIN, 3 TIMES IN 10 MINUTES. ONE WAS WHILE PARKED, NEXT WHILE PULLING OUT OF PARKING SPOT, AND THIRD WAS ON A CURVE , WAS IN LEFT TURN LANE OF TWO LEFT TURN LANES. COULD NOT STAY IN LEFT LANE AND ALMOST HIT THE CAR IN THE OTHER LEFT TURN LANE, PULLED OVER AND RESTARTED TRUCK, DROVE HOME WITH NO PROBLEMS. HAVE NOT DRIVEN VEHICLE SINCE. DOOR PLAQUE SHOWS BUILD DATE AS 11/2014 AND IS PRIOR TO 15595 RECALL AND TRUCK HAS 29000 MILES. DEALER SAYS COST TO FIX IS 2300 DOLLARS.