2015 Chevrolet Colorado

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. THE VEHICLE'S POWER STEERING MALFUNCTION LIGHT CAME ON WHILE DRIVING ON SEVERAL OCCASIONS IN THE PAST THREE WEEKS. THE DEALER DIAGNOSED A DEFECTIVE STEERING GEAR CONNECTOR. NO CONSEQUENCE EXPECT FOR SAFETY CONCERNS. AFTER THE POWER STEERING MALFUNCTION LIGHT CAME ON, THE CONTACT HAD TO PULL OFF TO THE SIDE OF THE ROAD AND SHUT OFF AND RESTART THE VEHICLE TO REACTIVATE IT. THE VEHICLE WAS TAKEN TO THE DEALER (LESTER GLENN CHEVROLET 398 NJ-37, TOMS RIVER, NJ 08753 (732) 523-295). THE VEHICLE WILL BE REPAIRED AT THE DEALER WITH THE ENTIRE STEERING GEAR CONNECTOR BEING REPLACED AT COST OF $2,100. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 79,500.

WHILE DRIVING TO WORK ON HIGHLY TRAFFIC (MAJOR) HIGHWAY THE ELECTRIC POWER ASSIST SYSTEM WARNING WINDOW TO HAVE SERVICED AND POWER STEERING WENT OUT. TO GET THE POWER STEERING BACK I HAVE TO PULL OVER OR INTO ANY AREA AVAILABLE PUT IN PARK AND SHUT ENGINE OFF SO IT CAN RESET AND THEN TRY TO MANEUVER BACK INTO TRAFFIC. I WAS GIVEN A NHTSA RECALL BULLETIN AND TOLD TO TAKE TO A GM CERTIFIED DEALER BUT CALLING TWO DEALERS SHIPS TO TELL ME THERE ISN'T AN OPEN RECALL AT THIS TIME. AFTER RESEARCHING THERE WAS A RECALL AT ONE TIME BUT I NEVER RECEIVED ANY LETTER STATING IT POSSIBLY COULD AFFECT MY VEHICLE. AND NOW THAT IT IS A PROBLEM I AM TOLD UNTIL IT IS AN OPEN RECALL NOTHING CAN BE DONE.

I WAS DRIVING MY 2015 CHEVY COLORADO WESTBOUND ON CA HIGHWAY 92 AT APPROXIMATELY 10 AM ON FEB 15 PAST THE ON/OFF RAMPS TO/FROM EL CAMINO REAL WHEN THERE AN ALARM ON MY DASH CONSOLE AND I EXPERIENCED SUDDEN LOSS OF POWER TO THE POWER STREERING. THE STEERING BECAME VERY SLUGGISH AND DIFFICULT TO STEER. FORTUNATELY I WAS ABLE TO MAINTAIN CONTROL AND DRIVE THE TRUCK SLOWLY TO MY LOCAL DEALER SERVICE. THE PROBLEM WITH THE STEERING WAS CONFIRMED AND THE REPAIR BILL WAS FOR A LITTLE OVER $2500. WHILE THE LOCATION AND TRAFFIC CONDITIONS WHERE THIS HAPPENED WERE SUCH THAT I WAS ABLE TO AVOID AN ACCIDENT, I KNOW OF FEW ROADS WHERE THIS SUDDEN LOSS OF POWER STEERING WOULD HAVE RESULTED IN AN ACCIDENT WITH ANOTHER CAR OR COLLISION ON ROADWAY.

DRIVING DOWN THE ROAD DASH LIGHTS CAME ON STATING SERVICE POWER STEERING DRIVE WITH CARE WHILE IT WAS RAINING.DROVE FOR A WHILE DID NOT GO OUT THEN STABLE LINK LIGHT CAME ON.PARKED THE TRUCK CAME OUT LATER DASH LIGHTS STILL ON NO PAR STEERING.I CALLED THE DEALER THEY SAID BRING IT RIGHT DOWN .AFTER 140.00 DIAGNOSING I WAS TOLD I NEED A NEW ELECTRIC RACK AND PINION SYSTEM AT A COST OF 1800.00. CALLED GM FOR ASSIST. THEY WOULD ONLY COVER HALF.I TOLD THE DEALER I WILL CALL GM TONIGHT ON THE WAY HOME MY TRUCK JERKED TO THE LEFT AND POWER STEERING CAME BACK BUTS LIGHTS STAYED ON.THIS HAPPEN ON 02/13/20. NEXT DAY NO RAIN POWER STEERING OK LIGHTS OFF I CALLED THE DEALER AND TOLD THEY LETS WAIT FOR A RAINING DAY AGAIN. ON 02/25 -26/20 RAIN AGAIN LIGHTS ON ON POWER STEERING TOOK IT TO ANOTHER DEALER WAS TOLD THE SAME THING .I TALKED TO GM FOUR TIMES NOW WITHOUT ANY HELP. ON 02/27/20 NO RAIN POWER STEERING WORKING CALLED GM BACK AFTER FINDING 18027 POWER STEERING LOSS OF ASSIST REFERENCE NUMBER N172115610 WAS TOLD BY GM MY TRUCK WAS NOT COVER ALTHOUGH BOTH DEALERS SAW WHAT WAS GOING ON WITH THE STEERING 6000 TRUCKS ARE COVERED BUT NOT MINE ALTHOUGH IT WAS HAPPENING WHEN I SPOKE TO GM.GM SHOULD BE PAYING FOR THE WHOLE JOB NOT ME. I WAS TOLD TO ASK THE DEALER TO COVER THE OTHER HALF OF BILL BY GM WAITING TO HER BACK FROM DEALER.

ON 1/14/20 I WAS DRIVING ON THE HIGHWAY WHEN OUT OF NOWHERE MY POWER STEERING LOCKED UP AND "SERVICE POWER STEERING" APPEARED ON THE DASHBOARD. LUCKILY I WAS IN THE RIGHT-HAND LANE WHEN THIS HAPPENED BECAUSE MY WHEEL WAS SO LOCKED UP I WAS UNABLE TO SWITCH LANES SAFELY. WHEN I GOT OFF THE HIGHWAY AND WAS ABLE TO PULL OVER SAFELY I TURNED MY TRUCK OFF AND RESTARTED IT. AT THIS TIME EVERYTHING WENT BACK TO NORMAL, THOUGH I CALLED PREMIER CHEVY IN BUENA PARK AND WAS TOLD TO BRING THE TRUCK IN IMMEDIATELY. THE FOLLOWING MORNING I BROUGHT THE TRUCK INTO PREMIER CHEVY IN BUENA PARK AND WAS TOLD THAT IT WAS MOST LIKELY A FAULTY BATTERY. HE STATED THAT THE OTHER POSSIBILITY WAS THE STEERING GEARBOX BUT HE HAD NO WAY OF KNOWING WHICH WAS THE ISSUE SO HE SUGGESTED WE GET BOTH REPLACED. I DECIDED TO WAIT ON THOSE REPAIRS BECAUSE THE COST EXCEEDED $2K AND I DO NOT HAVE THOSE KINDS OF FUNDS. ON 1/18/20 MY WIFE WAS DRIVING ON THE HIGHWAY FROM FULLERTON CA TO SAN DIMAS CA. SHE WAS IN THE LEFT LANE WHEN THE POWER STEERING WENT OUT AGAIN WHEN THE SAME DASHBOARD WARNING APPEARED. SHE HAD TO PULL OVER TO THE LEFT SHOULDER ON THE HIGHWAY TO ATTEMPT TO RESTART THE TRUCK BECAUSE SHE HAD VERY LIMITED MOBILITY. ON HER DRIVE, SHE HAD TO PULL OVER AND ATTEMPT TO RESTART THE TRUCK ON THE LEFT SHOULDER 3 TIMES. 1/20/20 WE WENT TO HER FAMILY'S MECHANIC TO GET THEIR DIAGNOSIS FOR FEAR GM WAS GIVING US THE INCORRECT INFORMATION. HE STATED THAT THERE WAS A FAULTY PART #84498587. AFTER DOING RESEARCH WE FOUND THAT THIS SAME PART WAS RECALLED ON 1K 2015 CHEVY COLORADO TRUCKS. THAT SAME DAY WE WENT TO GLENDORA CHEVROLET WHERE THEY SAID OUR TRUCK WASN'T UNDER WARRANTY AND WAS NOT INCLUDED IN THE RECALL. OUR TRUCK SHOULD HAVE BEEN INCLUDED IN THAT RECALL AND BECAUSE IT WASN'T AND WE WERE SENT AWAY FROM CHEVY IN BUENA PARK MY WIFE ALMOST GOT INTO AN ACCIDENT ON THE HIGHWAY MULTIPLE TIMES. PLEASE HELP US!

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH THE VEHICLE STARTED VIBRATE ABNORMALLY WITHOUT WARNING. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,520.*BF*JB

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE POWER STEERING FAILED TO OPERATE. THE CONTACT STATED THAT THERE WAS THREE WARNING LIGHTS ILLUMINATED HOWEVER, THE CONTACT WAS UNAWARE OF WHICH WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO CROSSROADS CHEVROLET BUICK GMC 1701 US-72, CORINTH, MS 38834, WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO BENTLEY CHEVROLET 1950 FLORENCE BLVD, FLORENCE, AL 35630, WHERE THE CONTACT WAS INFORMED THAT THE SERVICE PROGRAM SYSTEM (SPS) NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED BUT TWO WEEKS LATER FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BENTLEY CHEVROLET 1950 FLORENCE BLVD, FLORENCE, AL 35630 WHERE IT WAS DIAGNOSED THAT THE NEW STEERING RACK AND MODULE ASSEMBLY IN THE STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

2015 COLORADO TRUCK LOST POWER STEERING ASSIST SEVERAL TIMES. VEHICLE WAS VERY HARD TO STEER AND COULD HAVE RESULTED IN A CRASH, ESPECIALLY FOR SOMEONE WITH A WEAKER UPPER BODY. STOPPING VEHICLE AND RESTARTING CLEARED THE PROBLEM FOR A VERY SHORT PERIOD OF TIME, THEN IT WOULD HAPPEN AGAIN. GENERAL MOTORS SAID IT WAS OUT OF WARRANTY AND WOULD NOT COMPENSATE ANY OF THE $2,000.00 PUT OUT TO REPAIR VEHICLE..