2015 Chevrolet Colorado

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. WHILE DRIVING VARIOUS SPEEDS, THE STEERING LOST POWER AND THE TRACTION CONTROL AND POWER STEERING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF HIGHLAND (248-329-3540, LOCATED AT 3372 W HIGHLAND RD, HIGHLAND, MI 48357) WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 146,000.

I EXPERIENCED LOSS OF POWER STEERING ASSIST ON MY 2015 COLORADO (VIN# [XXX]) AT START UP OR WHILE DRIVING AND IMMEDIATELY LOOKED ON LINE FOR A RECALL FROM GM. I FOUND OUT THAT INDEED GM HAD RECALLED THIS YEARS COLORADO'S AND TOOK IT TO THE DEALER FOR REPAIR. WELL IT TURNS OUT THAT ALTHOUGH THE SAME PROBLEM, SINCE THE VIN NUMBER OF MY TRUCK DID NOT MATCH THE RECALLED NUMBERS, THE DEALER WOULD NOT TAKE CARE OF IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR

WHILE DRIVING, OCCASIONAL ERROR MESSAGE WILL APPEAR ON DIC ALERTING THAT POWER STEERING HAS GONE OUT. VEHICLE IS VERY HARD TO STEER MANUALLY. THIS ISSUE HAS OCCURRED AT LOW SPEEDS DRIVING THROUGH NEIGHBORHOODS AND ON THE HIGHWAY. GM ISSUED A RECALL FOR ONLY SELECT 2015 CHEVY COLORADOS AND THE DEALERSHIP SAYS MY VIN IS NOT PART OF THAT RECALL.

MULTIPLE TIMES OVER THE LAST SEVERAL MONTHS, I HAVE LOST ALL POWER STEERING IN MY VEHICLE. THE STABILITRACK IS NOW ALSO BEING AFFECTED. I UNDERSTAND THERE IS AN ACTIVE INVESTIGATION INTO GMS RECALL OF THIS VEHICLE FOR THIS SPECIFIC REASON. I WANTED TO MAKE SURE THAT MY VEHICLE IS ADDED INTO YOUR COMPLAINT COUNT FOR YOUR INVESTIGATION. I LOSE STEERING AT ANY AND ALL SPEEDS, BOTH WHILE DRIVING STRAIGHT AND TURNING. I AM VERY CONCERNED THAT I AM GOING TO INJURED IF THIS CONTINUES TO HAPPEN. I CANNOT AND WILL NOT PAY FOR THIS OUT OF MY OWN POCKET. WHAT CAN I DO?

WITHOUT ANY NOTICE THE POWER STEERING ON MY 2015 CHEVY COLORADO WILL STOP WORKING. THIS HAPPENS WHEN I AM STOPPED, WHEN I AM ON THE FREEWAY, WHEN I AM DRIVING SLOWLY... JUST TOTALLY RANDOM. USUALLY WHEN I TURN THE CAR OFF AND OPEN THE DOOR, THE CAR WILL RESET AND WORK. HOWEVER, RECENTLY THE PROBLEM PERSISTS AND I HAVE TO REPEAT THE PROCESS MULTIPLE TIMES. FURTHERMORE, WHEN THE WARNING COMES ON TO "SERVICE THE STABILITRAK" OR "SERVICE POWER STEERING" NO CODES SHOW UP WHEN I SCAN THE CAR. SO THE PROBLEM OCCURS AND THE CAR DOESN'T EVEN REGISTER THAT IT IS HAPPENING. WHAT'S WORSE WHEN I TURN THE CAR OFF AND BACK ON THERE IS NO RECORD THAT THE CAR EVER CODED TO BEGIN WITH. I HAVE ALREADY GONE ROUND AND ROUND WITH DEALERSHIPS AND GM AND THEY ALL GIVE ME THE SAME RUN AROUND. "BRING IT IN AND WE WILL TRY TO REPLICATE THE PROBLEM. OR YOU CAN DRIVE IT IN WITHOUT POWER STEERING." SERIOUSLY? THAT'S THE BEST THEY CAN DO.

2015 CHEVROLET COLORADO, POWER STRARING ASSIST FAILED DURING DRIVING. THIS WAS WITHOUT PRIOR SYMPTOMS OR WARNING WHILE MOVING, CREATING A VERY UNSAFE CONDITION. IN READING THE RECALL NOTICE FOR THE EXACT VEHICLE, MAKE, YEAR MODEL WITH PRIOR MANUFACTURING DATE RANGES ARE PRIOR TO MY VEHICLES JULY 2015 MANUFACTUING DATE. IN THE REVIEW, THE CONDITIONS ARE EXACTLY AS STATED IN THE CURRENT NON APPLICABLE RECALL. I AND MECHANIC SUSPECT THIS IS AN INTERMITANT ELECTICAL CONNECTOR ISSUE THAT SHOULD BE COVERED BY EXTENDING THE RECALL DATE RANGE.

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. WHILE DRIVING APPROXIMATELY 65-70 MPH, THE CONTACT HEARD AN AUDIBLE SOUND AND THE POWER STEERING AND STABILITRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE LOST POWER STEERING ABILITY AND WAS TAKEN TO HOFFMAN CHEVROLET (NOW RENAMED FITZGERALD CHEVROLET CADILLAC OF HAGERSTOWN, LOCATED AT 101 S EDGEWOOD DR, HAGERSTOWN, MD 21740, (240) 329-2004) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THERE WAS A SOFTWARE UPDATE THAT MAY BE ABLE TO CORRECT THE FAILURE. THE SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

DRIVING AT 65 MPH ON THE FREEWAY THE POWER STEERING QUIT. STEERING BECAME VERY DIFFICULT. A MESSAGE CAME ON IN THE INSTRUMENT CLUSTER THAT SAID 'SERVICE POWER STEERING, DRIVE WITH CAUTION. THE ROAD WAS SMOOTH, NO BUMPS OR TURNS WHEN IT HAPPENED. PULLED OVER AND CHECKED UNDER HOOD, FOUND NO OBVIOUS PROBLEM. WHEN RESTARTED EVERYTHING WORKED OK FOR ABOUT 10 MILES THEN POWER STEERING QUIT AGAIN ON CITY STREET AT 20 MPH DRIVING STRAIGHT NO NUMBS. TOOK TRUCK TO DEALERSHIP AND IT IS THERE NOW 08/12/2019. DEALER SAID THEY HAVE NOT HEARD OF THIS ISSUE BEFORE BUT I SEE IT IS A KNOWN PROBLEM.