2009 Chevrolet Colorado

ON DECEMBER 6, 2015 I WAS DRIVING MY COLORADO WHEN I SMELLED AN ELECTRICAL FIRE. A FEW MINUTES LATER MY PASSENGER TOLD ME TO PULL OVER. THERE WAS A FIRE ON THE PASSENGER SIDE UNDER THE GLOVE BOX. IT WAS THE AC BLOWER FAN RESISTOR. WE WERE ABLE TO GET TO A FIRE EXTINGUISHER AND PUT IT OUT BUT AFTER SOME RESEARCH FOUND THAT IT IS A COMMON PROBLEM IN CHEVYS STARTING IN 2005. I CALLED GM AND STARTED A CLAIM. I THEN TOOK IT TO A CHEVY DEALER TO BE FIXED. I WAS INFORMED THAT BECAUSE THE TRUCK WAS OUT OF WARRANTY THAT IT WAS NOT COVERED BY GM AND I WOULD HAVE TO PAY $1700 TO HAVE IT FIXED. THIS IS A FACTORY PART. I HAVE NEVER HAD ANY MODIFICATIONS DONE TO THE VEHICLE SINE I DROVE IT OFF THE SHOWROOM FLOOR.

ON FRIDAY MORNING AT 8:10AM I WAS DRIVING ON MY WAY TO WORK DOWN AUBURN WAY WHEN MY CHEVROLET COLORADO BEGAN TO SMELL LIKE SOMETHING ELECTRICAL WAS BURNING SECONDS LATER I NOTICED SMOKED COMING FROM UNDER MY GLOVE BOX ON THE PASSENGER SIDE. A FEW SECOND S LATER I SAW FLAMES DRIPPING DOWN TO MY FLOOR BOARD. IT ALL HAPPENED VERY QUICKLY AND SOON AS I PULLED INTO A SIDE ROAD I TRIED TO LOOK AROUND TO SEE WHERE THE FIRE WAS COMING FROM AND I EVEN ATTEMPTED TO PUT OUT THE FIRE STARTED ON MY FLOOR MAT BUT IN SECOND THE TRUCK CAUGHT FIRE AND I WAS ONLY ABLE TO GET A HANDFUL OF MY PAPERS AND MY SONS CAR TOY BEFORE THE FLAMES REALLY TOOK HOLD. I CALLED 9-11 AND THEY RESPONDED RARELY QUICKLY CONSIDERING THE STATION IS ABOUT A MILE AWAY. BUT BY THE TIME THEY ARRIVE THE TRUCK WAS FULLY ENGAGED IN FLAMES. WHEN THEY FINALLY WERE ABLE TO PUT IT OUT THE FIRE CAPTAIN SAID IT SEEMED TO HAVE STARTED U DEAR THE HOOD AS ELECTRICAL FIRE AND BLEW RIGHT THE FIRE WAY. HAD I BEEN ON THE HIGHWAY THE FIRE WOULD HAVE GOT OXYGEN AND I MAY NOT HAD HAD A CHANCE TO GET OUT.

THE TRUCK IS STILL EXPERIENCING "NO-STARTS". I HAVE BEEN IN CORRESPONDENCE WITH GM TO TRY TO RESOLVE THE ISSUE FOR QUITE SOME TIME, NOW. I PURCHASED MY TRUCK FROM VAN CHEVROLET IN CARROLLTON, TEXAS ON JULY 27, 2009. I WAS NOT AWARE OF A RECALL ON THE FUEL SYSTEM CONTROL MODULE( RECALL #08411 BEGINNING MAY 18, 2009), NOR WAS I INFORMED OF IT BY THE DEALERSHIP. SMART CHEVROLET OF WHITE HALL (FORMERLY OF PINE BLUFF) CLAIMED TO HAVE REPAIRED IT IN 2011, HOWEVER I HAVE HAD EVEN MORE ISSUES SINCE THEN. SMART CLAIMED TO HAVE REPLACED A BRAKE LAMP SWITCH, A CLUTCH SAFETY SWITCH, REPAIRED A BROKEN WIRE IN THE LEFT DOOR JAM AREA, REPLACED A BATTERY (MY COST), WITHOUT MY PERMISSION TO DO SO, RESET SENSORS WHICH THEY REFUSED TO EXPLAIN THE TYPE OF SENSORS THEY RESET (MY COST), RESET OIL LIFE SENSOR, (NO RECORD OF OIL CHANGE) AND I HAVE HAD TO REPLACE THE RIGHT SIDE HEADLAMP TWICE MYSELF. SMART BLAMED THE "NO-STARTS" ON MY LOCKING GAS CAP AND THE FLOOR MATS, AND ON MY LAST VISIT TO THEIR DEALERSHIP, REFUSED TO WITNESS (FOR GM) THE" NO-START" IN THEIR PARKING LOT. TWO OTHER DEALERSHIPS HAVE TAKEN A LOOK AT THE TRUCK AND I PAID FOR REPAIRS OF A SEAT BELT PRETENSIONER ( CAUSE OF AIRBAG LIGHT), AND HAVE BEEN REFUSED AN INVOICE AND TO BE CHARGED TO SHOW THE REPAIR OF THE BROKEN WIRE IN THE SAME DOOR JAM (SMART SUPPOSED TO HAVE REPAIRED). THIS DEALERSHIP ADMITTED WITNESSING THE "NO-START" THEN CHANGED THEIR STORY AFTER SPEAKING WITH GM. THE LAST DEALERSHIP, AFTER TALKING TO GM, TRIED TO ALSO SAY THAT THE "NO-START" WAS DUE TO THE FLOOR MAT. I EXPERIENCED "NO-STARTS" BEFORE I HAD THE LOCKING- GAS CAP(MADE SPECIFICALLY FOR THE 2009 COLORADO TRUCK) OR MY TRUCK FLOOR MATS. GM OFFERED A SUBSCRIPTION TO ON-STAR AND A $2,000.00 LOYALTY VOUCHER TOWARDS THE PURCHASE OF A NEW CHEVY VEHICLE IN THEIR WORDS "TO SATISFY ME" (JOKE, RIGHT !) THE KEY IS TURNED IN THE IGNITION, THE CAR DOES NOT CRANK.

TL* THE CONTACT OWNS A 2009 CHEVROLET COLORADO. THE CONTACT STATED THAT THE PASS LOCK SECURITY SYSTEM FEATURE INTERMITTENTLY ACTIVATED AND THAT THERE WAS SOME SORT OF AN ELECTRICAL MALFUNCTION. THE CONTACT WAS NOT ABLE TO ACCESS THE VEHICLE SEVERAL TIMES DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE IGNITION SWITCH TWICE, BUT THE FAILURE RECURRED. THE CONTACT ATTEMPTED TO ACCESS THE VEHICLE, BUT WAS UNABLE TO DUE TO THE SECURITY SYSTEM ACTIVATING UPON TRYING TO ACCESS THE VEHICLE. THE VEHICLE WAS TAKEN TO ANOTHER AUTHORIZED DEALER WHO ALSO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NO CRANK, NO START CONDITION CAUSED BY DEFECTIVE IGNITION SWITCH HOUSING (PASS LOCK SENSOR FAILURE) THAT CAN LEAVE OWNER STRANDED. THIS IS WIDESPREAD AMONG GM AND CHEVROLET COLORADO VEHICLES. GM NEEDS TO REDESIGN IGNITION SWITCH HOUSING AND PASS LOCK SENSOR TO PREVENT FAILURE AND ISSUE A RECALL. THERE IS NO RECALL NOTICE OR ANY INDICATION THAT REPLACING THE ORIGINAL IGNITION SWITCH HOUSING DEFECTIVE PARTS WITH IDENTICAL, NEW PARTS DOES NOT GUARANTEE THE PROBLEM WILL NOT UNEXPECTEDLY OCCUR AGAIN. PART NUMBERS REPLACED AS INDICATED ON REPAIR ORDER FOR THIS VEHICLE: 15795321 IGNITION HOUSING; 26028106 BOLT; 12377900 LUBRICANT. *TR

NO CRANK/ NO START. THIS IS A WIDESPEREAD AND VERY COMMON ISSUE WITH ALL YEARS CHEVY COLORADOS AND HAPPENS INTERMITTENTLY WHERE THE ENGINE WILL NOT CRANK (TURN OVER). THIS CAN BE A PARTICULARLY UNSAFE ISSUE FOR MANUAL TRANSMISSION MODELS IF FOR SOME REASON THE VEHICLE IS STALLED IN TRAFFIC OR LEAVING THE DRIVER STRANDED IN SOME REMOTE AREA UNDER ADVERSE WEATHER CONDITIONS, FOR EXAMPLE AND WILL NOT START. THIS HAPPENS SPORATICALLY, VERY DIFFICULT TO DUPLICATE MAKING THIS VEHICLE UNRELIABLE AND UNSAFE. GM DOES NOT ACKNOWLEDGE THERE IN AN ELECTRICAL PROBLEM AS NO RECALLS HAVE BEEN ISSUED. *TR

PURCHASED VEHICLE USED. WITHIN 1 WEEK VEHICLE FAILED TO START. DASH SHOWS SECURITY LOCK FLASHING. VEHICLE WILL NOT START UNTIL IT IS NO LONGER ILLUMINATED, TAKES APPROX. 10 TO 15 MINUTES. CONTINUES TO HAPPEN ON A REGULAR BASIS EVERY 7 TO 10 DAYS, ON OCCASION HAS HAPPENED TWICE IN SAME DAY OR 2 DAYS IN A ROW. CALLED DEALERSHIP - OFFERED NO SOLUTION. HAS BEEN 2 MONTHS NOW AND HAVE BEEN STRANDED MANY MANY TIMES WAITING FOR VEHICLE TO START. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET COLORADO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE CONTACT MENTIONED THAT THE FAILURE COULD HAVE BEEN RELATED TO A PASS LOCK FAILURE. THE VEHICLE WAS TAKEN TO A DEALER ON MULTIPLE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TRAVELING ON A DARK COLD NIGHT WHEN VEHICLE CODED SERVICE ENGINE ABS AND TRACTION CONTROL CAME ON WE HAD NO HEADLIGHTS BRAKES LIGHTS NO WIPERS NO HEAT OR AIR AND UNABLE TO UNLOCK DOORS. WE WERE FORTUNATE THAT WE GIT OFF THE SIDE IF ROAD BEFORE ANY COLLISON. WE WERE UNABLE TO GET ANYTHING TO COME BACK ON FOR A FEW MINUTES. WE ACTUALLY HAD TO SHUT OFF VEHICLE AND RESTART THAT WORKED UNTIL WE COULD GET HOME. NO ONE CM TELL US WHAT IS WRONG WITH THE TRUCK. NOW IT IS NOT RUNNING AND UNABLE TO DRIVE IT. NOT VERY PLEASED WITH THIS TRUCK. WE BOUGHT IT NEW IN 2009. I FEEL THAT THIS IS A PROBLEM GM SHOULD HAVE TO FIX. I STILL CAN'T FIND A RECALL FOR THIS VEHICLE. *TR

THIS VEHICLE "PASS LOCK" SYSTEM IS ACTIVATING NEARLY EVERY ATTEMPT TO START. THIS REQUIRES THE DRIVER TO WAIT 10 MINUTES WITH THE KEY IN THE IGNITION, IN THE "ON" POSITION. AFTER APPROX 10 MINUTES, THE PASS LOCK LIGHT WILL GO OFF ALLOWING THE DRIVER TO ATTEMPT TO START THE VEHICLE AGAIN. SOMETIMES IT WILL ACTIVATE THE PASS LOCK SYSTEM AN ADDITIONAL TIME AND REPEAT THE ABOVE PROCESS. THIS HAS LEFT ME STRANDED ON MULTIPLE OCCASIONS IN AREAS I PREFER NOT TO BE AROUND ANY LONGER THAN NECESSARY. THIS ISSUE IS A MAJOR SAFETY CONCERN. *TR