2006 Chevrolet Cobalt

TL* THE CONTACT OWNS A 2006 CHEVROLET COBALT. THE CONTACT STATED THAT IMMEDIATELY AFTER RECEIVING REPAIRS FOR RECALL NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) HE TURNED ON THE VEHICLE BUT WHEN ATTEMPTING TO TURN OFF AND REMOVE THE KEY, IT FAILED TO COME OUT. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE AND REFUSED TO PROVIDE ANY ADDITIONAL ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD FOLLOW UP WITH HIM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 75,000.

ATTENTION GENERAL MOTORS, I RECEIVED THE MANY LETTERS YOUR COMPANY SENT UPDATING THE STATUS OF THE RECALL ON MY CAR. I APPRECIATED YOUR EFFORTS IN ADDRESSING THE SITUATION. I TOOK MY CAR TO DAVIS CHEVROLET IN HOUSTON TX TO CASH IN THE RECALL VOUCHER ON 5/6/14. ON 6/5/2014 I WAS TOLD THAT MY CAR WAS READY. I WAS NOT GIVEN A RECEIPT. PAGE 10, MAY, 2014, BULLETIN NO: 14113B WAS LEFT IN MY CARE. I WAS GIVEN A DIFFERENT STYLE OF KEY, KEY RING, AND THE SAME INSTRUCTIONS TO USE PRIOR TO REPAIRS. TO ADD INSULT TO INJURY, IT SAYS TO MAKE SURE ANY DRIVER KNOWS ABOUT THE (SAME) DANGERS OF THE ORIGINAL SAFETY RECALL LETTERS. I TOOK THE CAR BACK BECAUSE IT KEEPS STOPPING TO THE DEGREE THAT I DID NOT DRIVE IT UNLESS I NECESSARY. I WAS TOLD THAT IT MAY BE THE THROTTLE FROM SITTING UP TOO LONG. THEY SAID I HAD TO PAY FOR IT. I COMPLAINED ABOUT NOT RECEIVING PAPERWORK. I RECEIVED PAPER WORK THAT READS THE CAR WAS NOT SAFE TO DRIVE. I WAS GIVEN AN AGENT WILL WHO I ASKED IF THEY PUT IN THE PART THAT WAS BEING BUILT FOR THE CAR AND HE SAID YES. ALSO, HE TOLD ME THE CAR WAS SAFE EVEN BEFORE THE REPAIRS. HOW IS THE CAR CONSIDERED REPAIRED WHEN IT HAS THE SAME LIMITATIONS AS IN THE RECALL LETTERS? THIS REMEDY DOES NOT SHOW ANY CONCERN FOR CONSUMERS FEELING OF TRUST, SAFETY, OR COMFORT IN YOUR PRODUCT. FOR EXAMPLE, IT IS A COMMON OCCURRENCE FOR A FAMILY MEMBER TO USE A RELATIVES CAR WITHOUT THE OWNER KNOWING IT. IT WOULD BE THE MOST FATAL EXPERIENCE TO LEARN ABOUT IT THROUGH THAT PERSONS DEATH BECAUSE THEY DID NOT KNOW (OR UNDERSTAND) THE TERMS OF WHAT YOU CONSIDER A SAFE ENOUGH RESULT. GM THIS TELLS CONSUMERS THAT YOU DO NOT CARE. I AM ASKING THAT YOU LOOK AT MY CASE. I AM TRYING NOT TO TAKE LEGAL ACTION. *TR

TL* THE CONTACT OWNS A 2006 CHEVROLET COBALT. THE CONTACT STATED WHEN MAKING A TURN, THE VEHICLE INTERMITTENTLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. A COUPLE OF MONTHS LATER, THE CONTACT RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS SERVICED UNDER BOTH RECALLS. HOWEVER, THE NEXT DAY THE FAILURE RECURRED. THE DEALER WAS MADE AWARE OF THE FAILURE AND THE TECHNICIAN STATED THAT DURING SERVICE THE VEHICLE BATTERY TESTED LOW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION SWITCH FUSE HAD BLOWN AND THAT THE BATTERY HAD TESTED NORMAL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 141,420.

I CONTACTED GRAFF CHEVROLET IN GRAND PRAIRIE TX ABOUT RECALL NOTICE 14V047/14V171 (GM 13454, 14063, 14113, 14133) IN MAY AND WAS TOLD TO COME BACK IN JUNE THAT THEY WOULD HAVE PART AVAILABLE FOR THE RECALL REPAIR. I WENT ON JUNE 12 AND WAS THEN TOLD THAT WE WOULD BE ON WAITING LIST FOR AT LEAST A MONTH FOR PARTS TO COME IN. I LIVE WITH MY OLDER MOM, AND CARE FOR MY GRANDMOTHER WHO HAS ALZHEIMERS, BOTH OF WHICH NEED CONSTANT MEDICAL TREATMENT AND MEDICINES. I USE MY CAR TO TRANSPORT BOTH TO THEIR DOCTORS VISITS AND CANNOT HAVE ISSUES WITH MY CAR REGARDING THE RECALL NOTICE. I HAVE TROUBLE WITH THE KEY NOT TURNING THE IGNITION AT TIMES, AND SOMETIMES THE STEERING WHEEL WILL TEND TO WANT TO LOCK WHILE DRIVING. THESE ARE VERY SERIOUS SAFETY CONCERNS ESPECIALLY WHEN I HAVE MY MOTHER AND GRANDMOTHER ABOARD WHILE DRIVING. I DO NOT KNOW WHY THE DEALERSHIP TOLD US TO CALL ON THE FOLLOWING MONTH AND NOW THEY ARE TELLING US WE HAVE TO BE ON A WAITING LIST AND IT MAY BE A MONTH OR LONGER. I NEED THIS ISSUE RESOLVED. THE IGNITION ISSUE IS A VERY SERIOUS MATTER TO ME SINCE THIS CAR IS MY ONLY MEANS OF TRANSPORTATION. PLEASE HELP IN HAVING THIS ISSUE RESOLVED AS SOON AS POSSIBLE. DUE TO MY NEED TO TRANSPORT MY MOTHER AND GRANDMOTHER I CANNOT BE WORRYING ABOUT A POTENTIAL SAFETY HAZARD. I AM AFRAID TO DRIVE THIS CAR SINCE IT HAS THE POTENTIAL TO CREATE A SERIOUS ACCIDENT, OR LEAVE US STRANDED IN THE TEXAS HEAT IF IT DECIDES TO NOT RELEASE OR ENGAGE THE IGNITION. *TR

MY CAR WAS TAKEN TO FRANKLIN MOTORS ON 05/15/2014 TO REPLACE THE FAULTY IGNITION SWITCH 14V047 & 14V171. I WAS GIVEN A RENTAL CAR IN THE MEANTIME. MY CAR WAS RETURNED TO ME 06/12/2014. THAT SAME NIGHT WHEN I ATTEMPTED TO TURN OFF MY CAR AND REMOVE THE KEY IT WAS DIFFICULT. TODAY, 06/13/2014, I ATTEMPTED TO TURN OFF MY CAR, AND REMOVE THE KEY. THE KEY WOULD NOT TURN, THE CAR WOULD NOT TURN OFF, I COULD NOT TAKE THE CAR OUT OF PARK. AFTER SEVERAL TURNS OF THE STEERING WHEEL AND JIGGLING THE KEYS THE CAR FINALLY TURNED OFF. MY CONCERN IS THAT IF THE IGNITION WAS ACTUALLY FIXED AS IT SHOULD HAVE BEEN WHY AM I HAVING THE SAME ISSUES I HAD BEFORE IT WAS TAKEN TO THE DEALERSHIP? I AM NOW SCARED TO DRIVE THIS CAR. I HAVE NO OTHER MEANS OF TRANSPORTATION. I HAVE GRANDKIDS THAT I PICK UP AND I NEED A SAFE CAR THAT I CAN TRUST. I NO LONGER FEEL SAFE IN THIS VEHICLE. FRANKLIN MOTORS ONCE AGAIN HAS MY CAR. WHAT DO YOU SUGGEST I DO? HOW AM I TO FEEL SAFE IN THIS VEHICLE ONCE IT IS RETURNED TO ME AGAIN? I WANT SOMETHING DONE TO EASE MY MIND. I DON'T WANT TO HAVE TO RIDE DOWN THE ROAD AND BE ONE OF GM'S STATISTICS THAT SOMETHING HAPPENED TO ME BECAUSE OF A FAULTY VEHICLE THAT WAS SUPPOSEDLY FIXED? THANK YOU THE DEALER INFORMED THE CONSUMER, THE ONGOING PROBLEMS SHE CONTINUED TO HAVE, WAS DUE TO A PROBLEM WITH THE GEAR SHIFTER, AND HAD NOTHING TO DO WITH THE IGNITION. UPDATED 1/6/2015 *JS

TL* THE CONTACT OWNS 2006 CHEVROLET COBALT. THE CONTACT STATED THAT THE POWER STERING ASSIST FAILED AND THE STEERING WHEEL BECAME HARD TO TURN. THE CONTACT STATED THAT THE FAILURE OCCURRED AS A RESULT OF THE VEHICLE BEING RECENTLY REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE DEALER PERFORM A DIAGNOSTIC ON THE STEERING WHEEL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 141,000.

I RECEIVED THE RECALL NOTICE SENT OUT BY GM REGARDING REPLACING IGNITION SWITCHES, IGNITION CYLINDERS AND KEYS. I CALLED CARR CHEVROLET ON APRIL 24, 2014 AND WAS TOLD THE PARTS WOULD BE ORDERED AND I WOULD RECEIVE A RETURN CALL WHEN AVAILABLE TO SCHEDULE AN APPOINTMENT. AT THAT TIME I WAS TOLD THE ORDER WOULD TAKE 14-21 DAYS TO COME IN. APPROXIMATELY JUNE 1, 2014 I RECEIVED A POSTCARD FROM GM NOTING MY VEHICLE HAD NOT HAD SERVICE DONE; ON JUNE 6, 2014, I PHONED CARR CHEVROLET TO FOLLOW UP ON HOW LONG THE ORDER WOULD TAKE: THE SERVICE DEPARTMENT AGAIN SAID I WOULD RECEIVE A PHONE CALL WHEN THE PARTS WERE IN AND THAT THE PARTS TOOK 30-45 DAYS TO COME IN. I HAD TO INSIST THAT HE LOOK UP MY NAME TO ENSURE THAT THE PARTS HAD BEEN ORDERED. INITIALLY, HE SAID GAVE A DATE OF APRIL 25, 2014, THEN CHANGED THE ORDER DATE TO MAY 15. WHEN I INQUIRED ABOUT THE DIFFERENCE, HE SAID THAT ALL ORDERS ARE PLACED AS SOON AS THEY COME IN, AND TOLD ME THAT I CALLED ON MAY 15, 2014. I SAID I WOULD CHECK MY NOTES BECAUSE THAT DIDN'T SOUND RIGHT; INDEED I CALLED ON APRIL 24, 2014 TO ORDER THE PARTS. I AM DISSATISFIED THAT CARR CHEVROLET WAITED 22 DAYS TO ORDER MY PARTS, AND THAT I HAVE WAITED, WITHOUT RESOLUTION, A TOTAL OF 46 DAYS. IT IS MY UNDERSTANDING THAT THERE HAVE BEEN 13 DEATHS CAUSED BY THIS FAULTY IGNITION SWITCH AND RELATED COMPONENTS, AND I AM ANGERED THAT CARR CHEVROLET 1) DOES NOT SEEM TO TAKE THIS RECALL SERIOUSLY ENOUGH AND 2) ARGUES WITH THE CUSTOMER AND LIES ABOUT WHEN PARTS WERE ORDERED. *TR

FOR MONTHS I HAVE BEEN HAVING PROBLEMS WITH MY IGNITION SWITCH, I HAVE BEEN CALLING EVERY WEEK TO THE CHEVROLET DEALERSHIP CLOSEST TO MY HOME AND EACH WEEK THEY TELL ME TO CALL BACK NEXT WEEK. WELL THIS WEEK MY CAR FINALLY DIED ON ME. LUCKILY I HAD PARKED AND WENT INTO A STORE AND WHEN I CAME OUT THE IT WOULD NOT START RATHER THAN STALLING ON THE ROAD. SO I CALLED THE DEALERSHIP AND EXPLAINED WHAT MY CAR HAD DONE AND AT THAT TIME THEY TOLD ME TO CALL TRIPLE AAA AND HAVE THEM TOW MY CAR TO THE DEALERSHIP. I WAS TOLD THAT IF IT WAS MY IGNITION SWITCH IT WOULD BE FIXED AND I COULD GET A RENTAL UNTIL THE PARTS COME IN. WELL NEEDLESS TO SAY I CALLED THE TOWING COMPANY (AAA) AND MY CAR WAS TOWED UP THERE THE NEXT DAY WHEN I CALLED TO CHECK ON IT I WAS TOLD THAT IT WAS MY STARTER AND NOW I OWE A HUNDRED AND TWO DOLLARS TOWING FEE AND HAVE TO PAY THEM OVER SIX HUNDRED DOLLARS TO DO THE STARTER WORK. I COULD NOT AFFORD THIS SO NOW I'M OUT OF MORE MONEY TO HAVE MY CAR TOWED AWAY FROM THERE. I GO AND BUY A STARTER THAT COST OVER TWO HUNDRED DOLLARS ONLY TO PUT IT ON AND MY CAR STILL DON'T WORK. I AM SO DISAPPOINTED IN THIS COMPANY AND I AM AFRAID OF THIS CAR. I AM NOT A MECHANIC AND I AM NOT SURE WHAT THIS IGNITION SWITCH MAY OR MAY NOT DO IF I CONTINUE TO DRIVE. I WAS UNDER THE IMPRESSION THAT I COULD GET A RENTAL ACCORDING TO THE NEWS AND I AM YET TO GET ANYONE TO EVEN ACT AS IF THEY CARE. THIS IS A PLEA FOR YOU TO HELP ME. I AM A SINGLE MOTHER OF FOUR, WORKING TWO JOBS AND THIS IS MY ONLY SOURCE OF TRANSPORTATION. PLEASE HELP ME !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR