2015 Chevrolet City Express

The contact owns a 2015 Chevrolet City Express. The contact’s spouse stated that while starting the vehicle, the message “Passenger Air Bag Off” was displayed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 95,920.

The contact owns a 2015 Chevrolet City Express. The contact stated that while operating the vehicle, the front driver's and passenger’s side air bag warning lights remained illuminated. The contact stated that initially the front passenger’s side warning light was illuminated and one month later the front driver’s side air bag warning light remained illuminated. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 33,000.

My vehicle was never corrected for the Recall described below, from my recollection. My understanding is that the 2015 Chevrolet City Express van was recalled due to an issue with the passenger-side airbag sensor, which could incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. The defect: in affected vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash. The hazards: if the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury. Affected vehicle: Chevrolet 2015-2016 Chevrolet City Express [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 CHEVROLET CITY EXPRESS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.