Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 16 of 17 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seat Belts. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports0 injury reports
What owners actually said
17 reports
Mileage unknown · May 3, 2024
Suspension
Noticed a noise in the front suspension and took it in to dealership to get looked at. Dealership inspected and told me some internal component of the strut had failed and it wasn't operating correctly. I asked if I could just continue to drive it and they told me it could be a safety issue if I didn't get it fixed. My vehicle o…
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Noticed a noise in the front suspension and took it in to dealership to get looked at. Dealership inspected and told me some internal component of the strut had failed and it wasn't operating correctly. I asked if I could just continue to drive it and they told me it could be a safety issue if I didn't get it fixed. My vehicle only has 39,000 miles and I found it very odd for this component to fail with such low mileage. After doing a little research, it turns out there are many reports of both the front and rear suspension components failing on these vehicle when they were not very old and had low mileage. I got it fixed and don't have the component in my possession. Dealership told me it was a safety issue. The component has not been inspected. No warning lamps, messages or other symptoms of the problem prior to the failure.
NHTSA ODI #11586862
140,000 miles · May 8, 2023
Air Bags
The contact owns a 2015 Chevrolet SS. The contact stated that the service air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the passenger’s side seat sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure i…
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The contact owns a 2015 Chevrolet SS. The contact stated that the service air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the passenger’s side seat sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure informed the contact that the vehicle would be repaired at her expense, with a possible reimbursement. The failure mileage was approximately 140,000.
NHTSA ODI #11520886
75,000 miles · Aug 5, 2020
Steering
TL* THE CONTACT OWNS A 2015 CHEVROLET SS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE VEHICLE TEMPORARILY REGAINED POWER STEERING FUNCTIONALITY PRIOR TO THE FAILURE RECURRING. ADDITIONALLY, THE CONTACT ALSO EXPERIENCED T…
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TL* THE CONTACT OWNS A 2015 CHEVROLET SS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE VEHICLE TEMPORARILY REGAINED POWER STEERING FUNCTIONALITY PRIOR TO THE FAILURE RECURRING. ADDITIONALLY, THE CONTACT ALSO EXPERIENCED THE FAILURE AT START-UP. THE VEHICLE WAS TAKEN TO CLASSIC CHEVY SUGAR LAND (13115 SOUTHWEST FWY, SUGAR LAND, TX 77478, (281) 969-4132) WHERE THE MECHANIC REPLACED THE STEERING GEAR AND THE STEERING RACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V254000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #11343418
43,000 miles · Mar 3, 2020
Suspension
THE REAR SHOCK ABSORBERS NEED TO BE REPLACED AT 43000 MILES. THESE ARE ELECTRONIC MAGNETIC RHEALOGICAL SHOCKS AND COST OVER $600 EACH!! THIS SEEMS LIKE AN ABNORMAL ISSUE THAT SHOULD BE COVERED BY GM. I UNDERSTAND THIS IS A COMMON PROBLEM ON THESE CARS AND SINCE THE PART NUMBER HAS CHANGED IT SEEMS THAT GM KNOWS ABOUT THIS ISSUE.
NHTSA ODI #11315802
24,956 miles · Jul 15, 2019
Air BagsElectrical System
THE AIRBAG WARNING LIGHT CAME ON IN THE CAR AND I TOOK IT IN FOR SERVICE AS SOON AS AN APPOINTMENT BECAME AVAILABLE. AFTER A FEW HOURS OF DIAGNOSIS, CHEVROLET SERVICE DETERMINED THERE WAS A LOOSE WIRE AND IT WAS REPAIRED. THE PROBLEM WAS THAT MY CAR WAS OUT OF SERVICE FOR TWO DAYS WHILE THE ISSUE WAS BEING DIAGNOSED AND I HAD …
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THE AIRBAG WARNING LIGHT CAME ON IN THE CAR AND I TOOK IT IN FOR SERVICE AS SOON AS AN APPOINTMENT BECAME AVAILABLE. AFTER A FEW HOURS OF DIAGNOSIS, CHEVROLET SERVICE DETERMINED THERE WAS A LOOSE WIRE AND IT WAS REPAIRED. THE PROBLEM WAS THAT MY CAR WAS OUT OF SERVICE FOR TWO DAYS WHILE THE ISSUE WAS BEING DIAGNOSED AND I HAD TO PAY FOR THE REPAIR. I THINK THIS TYPE OF SAFETY REPAIR SHOULD BE COVERED BY THE MANUFACTURER EXCLUSIVE OF THE WARRANTY PERIOD.
NHTSA ODI #11232038
44,603 miles · Jun 21, 2019
Steering
TL* THE CONTACT OWNS A 2015 CHEVROLET SS. AFTER STARTING THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL WAS UNABLE TO BE TURNED. ONCE THE VEHICLE WAS RESTARTED, THE STEERING WHEEL WAS ABLE TO OPERATE NORMALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHA…
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TL* THE CONTACT OWNS A 2015 CHEVROLET SS. AFTER STARTING THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL WAS UNABLE TO BE TURNED. ONCE THE VEHICLE WAS RESTARTED, THE STEERING WHEEL WAS ABLE TO OPERATE NORMALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR WAS CORRODED AND NEEDED TO BE REPLACED. ALSO, THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V382000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 44,603. *BF *JB *BF *TR
NHTSA ODI #11221735
36,000 miles · Apr 17, 2019
Steering
THIS IS A FOLLOW UP TO NHTSA COMPLAINT ID 11196202. I DISCOVERED THAT MY DEALERSHIP, BOB BELL CHEVROLET, DID NOT FOLLOW THE SERVICE PROCEDURES FOR RECALL 17V-382 BACK IN 2017. THE BAD PART NUMBER FOR THE STEERING ASSEMBLY WAS STILL IN MY CAR. HAD THEY PROPERLY PERFORMED THE INSPECTION PER THE SERVICE PROCEDURE, I WOULD NOT HA…
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THIS IS A FOLLOW UP TO NHTSA COMPLAINT ID 11196202. I DISCOVERED THAT MY DEALERSHIP, BOB BELL CHEVROLET, DID NOT FOLLOW THE SERVICE PROCEDURES FOR RECALL 17V-382 BACK IN 2017. THE BAD PART NUMBER FOR THE STEERING ASSEMBLY WAS STILL IN MY CAR. HAD THEY PROPERLY PERFORMED THE INSPECTION PER THE SERVICE PROCEDURE, I WOULD NOT HAVE EXPERIENCED THIS SAFETY FAILURE AS THE BAD PART WOULD HAVE BEEN REPLACED. IT WAS DOCUMENTED THAT THIS RECALL WAS CLOSED ON MY CAR, WHEN IT SHOULD STILL BE OPEN. ONCE I MADE THIS CLEAR TO THEM, THEY DID CHANGE THEIR MINDS AND DECIDED TO COVER THIS FOR FREE. I DON'T KNOW HOW YOU GO ABOUT VERIFYING WHETHER RECALLS ARE PROPERLY PERFORMED, BUT YOU MIGHT WANT TO INVESTIGATE THIS DEALERSHIP ON THEIR PRACTICES.
NHTSA ODI #11196898
36,000 miles · Apr 15, 2019
Steering
WHILE TURNING ONTO MY STREET FRIDAY (4/12) NIGHT, MY POWER STEERING STOPPED FUNCTIONING WITHOUT WARNING AND MY CAR SAID "SERVICE POWER STEERING." I WAS PROBABLY MOVING LESS THAN 25MPH AND LUCKILY THERE WAS NO TRAFFIC, BUT I CAME CLOSE TO HITTING OTHER PARKED CARS. WITH GREAT DIFFICULTY, I WAS ABLE TO GET IT PARKED WELL ENOUGH …
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WHILE TURNING ONTO MY STREET FRIDAY (4/12) NIGHT, MY POWER STEERING STOPPED FUNCTIONING WITHOUT WARNING AND MY CAR SAID "SERVICE POWER STEERING." I WAS PROBABLY MOVING LESS THAN 25MPH AND LUCKILY THERE WAS NO TRAFFIC, BUT I CAME CLOSE TO HITTING OTHER PARKED CARS. WITH GREAT DIFFICULTY, I WAS ABLE TO GET IT PARKED WELL ENOUGH OUT OF THE PATH OF TRAFFIC. I TURNED THE CAR ON SATURDAY AND IT SEEMED FINE, BUT I DIDN'T DRIVE IT AGAIN UNTIL TODAY (4/15) WHEN I DROPPED IT OFF AT THE DEALERSHIP. IT DROVE WITHOUT PROBLEM TO THE DEALER. THE DEALER SAID THE CODE WAS FOR A STEERING TORQUE SENSOR. THE DEALER ALSO SAID I HAD ALREADY HAD THE RECALL FOR THIS ISSUE PERFORMED (17V382000) WHICH WAS FOR THIS EXACT ISSUE AND CODE. IT APPEARS THAT GM'S FIX FOR THIS RECALL IS NOT WORKING. I CANNOT DRIVE THIS CAR KNOWING THAT AT ANY MOMENT, I COULD LOSE POWER STEERING, ESPECIALLY WHEN I HAVE TO TAKE MY DAUGHTER TO DAYCARE.
NHTSA ODI #11196202
48,000 miles · Nov 13, 2018
Steering
RECEIVED RECALL NOTICE 17V382 FOR LOSS OF POWER STEERING. TOOK CAR TO DEALER IN JANUARY 2018 FOR REPAIR, WHICH WAS NOT PERFORMED SATISFACTORY AS REPAIR TECHNICIAN ONLY RE-PROGRAMMED STEERING. CAR NOW LOSING POWER STEERING - DEALER REPAIR TECHNICIAN STATES FAILURE IS DUE TO A BAD TORQUE SENSOR. RECALL 17V382 STATES CORROSI…
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RECEIVED RECALL NOTICE 17V382 FOR LOSS OF POWER STEERING. TOOK CAR TO DEALER IN JANUARY 2018 FOR REPAIR, WHICH WAS NOT PERFORMED SATISFACTORY AS REPAIR TECHNICIAN ONLY RE-PROGRAMMED STEERING. CAR NOW LOSING POWER STEERING - DEALER REPAIR TECHNICIAN STATES FAILURE IS DUE TO A BAD TORQUE SENSOR. RECALL 17V382 STATES CORROSION OF CONNECTORS NEEDS TO BE REMEDIED. POOR CONNECTIONS COULD LEAD TO VOLTAGE SPIKES WHICH MAY DAMAGE TORQUE SENSOR OR OTHER ELECTRONICS. DEALER AND GM WILL NOT ENTERTAIN ADDITIONAL REPAIRS AS THEY BELIEVE THE ORIGINAL REPAIR ON RECALL 17V382 WAS PERFORMED SATISFACTORY. CAR NOW LOSES POWER STEERING WHILE DRIVING AS DETAILED IN THE RECALL NOTICE. CAR IS NOT SAFE TO DRIVE. DEALER AND GM NEED TO RE-VISIT THE REPAIR WORK AS DETAILED IN RECALL 17V382, AND REPAIR NOT ONLY THE CONNECTORS, BUT NOW OTHER DAMAGED COMPONENTS OF THE STEERING ASSEMBLY THAT HAVE BEEN CAUSED BY LACK OF PROPER FIX OF THE ORIGINAL REQUEST.
NHTSA ODI #11151180
5,000 miles · Jul 17, 2018
Service Brakes
WHEN WE FIRST BOUGHT THE VEHICLE AFTER THE FIRST COUPLE OF WEEKS THE BRAKES STARTED TO SQUEAL ONLY WHEN WET OR COLD. I HAVE TALKED TO THE DEALER AND WAS TOLD THAT IT'S A HIGH PERFORMANCE CAR THE BRAKES ARE GOING TO SQUEAL. I HAVE APPROACHED THE DEALER 4 TIMES REGARDING THIS ISSUE AND I'M TOLD THE SAME THING. THIS LAST TIME TALKI…
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WHEN WE FIRST BOUGHT THE VEHICLE AFTER THE FIRST COUPLE OF WEEKS THE BRAKES STARTED TO SQUEAL ONLY WHEN WET OR COLD. I HAVE TALKED TO THE DEALER AND WAS TOLD THAT IT'S A HIGH PERFORMANCE CAR THE BRAKES ARE GOING TO SQUEAL. I HAVE APPROACHED THE DEALER 4 TIMES REGARDING THIS ISSUE AND I'M TOLD THE SAME THING. THIS LAST TIME TALKING TO THE DEALER ABOUT THE ISSUE I WAS TOLD THE ROTORS ARE BAD AND I NEEDED NEW SHOES. WE REPLACED THESE ITEMS AND OF COURSE THE BRAKES CONSTANTLY SQUEAL. MY WIFE TOOK THE CAR IN AND AGAIN WAS TOLD HIGH PERFORMANCE CAR GOING TO SQUEAL. THIS TIME HOWEVER AFTER 2 WEEKS THE ROTORS WHERE BURNT AND THE PADS CHIPPED. FURIOUS WITH THE DEALER I TOOK THE CAR TO ANOTHER LOCATION AND THEY HAD TO TURN THE ROTORS AND SAND THE PADS. THERE IS A DEFINITE ISSUE WITH THE BRAKES ON THIS CAR AS I AM NOT THE ONLY ONE COMPLAINING ABOUT IT. I GOOGLED THE ISSUE AND FOUND OUT THAT THE 2014, 2015 AND 2016 MODELS HAVE THIS ISSUE. THE CAR STOPS FINE BUT MY CONCERN IS THE ROTORS. IF THIS CAR IS BURNING ROTORS UP EVERY 10000 MILES WHAT HAPPENS IF YOU DON'T CATCH IT? THE ROTORS CRACK POSSIBLY BREAKING LEAVING YOU WITH NO BRAKES. I KNOW YOU NEED SO MANY CUSTOMERS TO COMPLAIN BUT HOW MANY NEED TO COMPLAIN ON A CAR THAT ONLY 17000 UNITS WHERE MADE? PLEASE LOOK INTO THIS. THANKS
General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS and Caprice Police Pursuit Vehicles (PPV) that were previously repaired under NHTSA recall number 16V-518. The repair may not have been performed properly. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Consequence & remedy
Consequence: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will inspect the vehicles to determine whether the new seat trim was installed and replace the trim as necessary. Dealers will also inspect and replace the pretensioner cable assembly, as necessary. Repairs will be performed free of charge. The recall began November 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202312100
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Caprice Police Pursuit vehicles (PPV) and SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Consequence & remedy
Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began May 26, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N192285350.
Additional source detail variants (2)
Steering:electric Power Assist System
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Caprice Police Pursuit vehicles (PPV) and SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began May 26, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N192285350.
Steering
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Caprice Police Pursuit vehicles (PPV) and SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began May 26, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N192285350.
General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles that previously received an inspect-only remedy under recall 17V-382. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Consequence & remedy
Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began December 27, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GM customer service at 1-586-596-1733. GM's number for this recall is N192265980.
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Consequence & remedy
Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge. The recall began August 2, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17248.
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Caprice Police Pursuit vehicles manufactured May 14, 2013 through June 14, 2016, and Chevrolet SS vehicles manufactured May 15, 2013 through April 27, 2016. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Consequence & remedy
Consequence: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will inspect the tensioner cable assembly, replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. All vehicles will receive new seat trim with a redesigned opening for the cable routing. These repairs will be performed free of charge. The recall began on November 3, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 31340.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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