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2014 Chevrolet Cheverolet Ss

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

38 reports with mileage · 13 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seat Belts. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports0 injury reports

What owners actually said

51 reports
16,000 miles · Jul 27, 2016
Steering

ELECTRIC POWER STEERING WENT OUT AND STEERING WHEEL GOT REALLY STIFF. MESSAGE "SERVICE POWER STEERING. DRIVE WITH CARE" APPEARED ON THE CAR'S INSTRUMENT PANEL. VEHICLE WAS COASTING TO A TRAFFIC LIGHT AT ABOUT 20~25 MPH. STOPPED AT THE TRAFFIC LIGHT, TURNED THE CAR OFF AND ON AGAIN AND POWER STEERING WAS WORKING AGAIN.

NHTSA ODI #10888948

13,594 miles · Apr 25, 2016
Steering

ON THE MORNING OF APRIL 18, 2016, I WAS DRIVE DOWN MY STREET ON THE WAY TO WORK. SUDDENLY THE POWER STEERING STOPPED WORKING AND THE FOLLOWING MESSAGE DISPLAYED NEXT TO THE SPEEDOMETER, "SERVICE POWER STEERING DRIVE WITH CARE". I PULLED THE CAR OVER TO THE SIDE OF THE STREET AND TURNED THE CAR OFF AND THEN ON AGAIN. WHEN THE …

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ON THE MORNING OF APRIL 18, 2016, I WAS DRIVE DOWN MY STREET ON THE WAY TO WORK. SUDDENLY THE POWER STEERING STOPPED WORKING AND THE FOLLOWING MESSAGE DISPLAYED NEXT TO THE SPEEDOMETER, "SERVICE POWER STEERING DRIVE WITH CARE". I PULLED THE CAR OVER TO THE SIDE OF THE STREET AND TURNED THE CAR OFF AND THEN ON AGAIN. WHEN THE CAR RESTARTED THE POWER STEERING STARTED WORKING AGAIN. I CALLED THE DEALERSHIP ON THE WAY AND THEY ADVISED ME TO BRING MY CAR IN FOR SERVICE. THIS MUST BE A WIDESPREAD ISSUE BECAUSE THE DEALERSHIP IS TELLING ME THE REPLACEMENT PARTS ARE 3-4 WEEKS OUT AND ARE ON NATIONAL BACK ORDER.

NHTSA ODI #10861232

41,000 miles · Apr 15, 2016
Steering

MY CARS POWER STEERING HAS FAILED. THE DEALERSHIP IS PUTTING IN A NEW STEERING GEAR. MY CAR HAD A RECALL DONE ON IT ON 2/15. IT WAS TO LUBE A CONNECTOR. NOW IT HAS FAILED AGAIN. MY CAR HAS THE SAME STEERING GEAR AS A CHEVROLET CAPRICE PPV RECALL #22010. THOSE ARE BEING REPLACED UNDER THE RECALL FREE OF CHARGE AND I HAVE TO PAY F…

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MY CARS POWER STEERING HAS FAILED. THE DEALERSHIP IS PUTTING IN A NEW STEERING GEAR. MY CAR HAD A RECALL DONE ON IT ON 2/15. IT WAS TO LUBE A CONNECTOR. NOW IT HAS FAILED AGAIN. MY CAR HAS THE SAME STEERING GEAR AS A CHEVROLET CAPRICE PPV RECALL #22010. THOSE ARE BEING REPLACED UNDER THE RECALL FREE OF CHARGE AND I HAVE TO PAY FOR MINE BEING FIXED FOR THE SAME EXACT PART.

NHTSA ODI #10855697

15,646 miles · Apr 9, 2016
Steering

ELECTRIC POWER STEERING ASSIST QUITS. DRIVING 35 MPH ON A STRAIGHT SECTION OF ROAD ON A CITY STREET ALL OF A SUDDEN IT GOT EXTREMELY HARD TO STEER THE CAR. THIS CAR IS THE SAME PLATFORM AS THE CHEVROLET PPV WHICH HAS A STEERING RECALL BUT THERE IS NO RECALL FOR THE SS SEDAN. GM'S NUMBER FOR THIS RECALL IS 22010.HTTP://WWW.AUTONE…

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ELECTRIC POWER STEERING ASSIST QUITS. DRIVING 35 MPH ON A STRAIGHT SECTION OF ROAD ON A CITY STREET ALL OF A SUDDEN IT GOT EXTREMELY HARD TO STEER THE CAR. THIS CAR IS THE SAME PLATFORM AS THE CHEVROLET PPV WHICH HAS A STEERING RECALL BUT THERE IS NO RECALL FOR THE SS SEDAN. GM'S NUMBER FOR THIS RECALL IS 22010.HTTP://WWW.AUTONEWS.COM/ARTICLE/20160329/OEM11/160329842/GM-TO-RECALL-6300-POLICE-CARS-FOR-STEERING-DEFECT.

NHTSA ODI #10854564

22,200 miles · Apr 9, 2016
Steering

THE POWER STEERING FAILED AS I WAS SLOWING DOWN TO TURN INTO A PARKING LOT. SPEED WAS ABOUT 10 MPH. IT BECAME EXTREMELY DIFFICULT TO TURN THE WHEEL. THE DIC DISPLAYED A MESSAGE SAYING "SERVICE POWER STEERING, DRIVE WITH CARE". AFTER RESTARTING THE CAR, THE POWER STEERING HAD RETURNED. I AM HAVING IT TOWED TO THE DEALERSHIP TO AV…

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THE POWER STEERING FAILED AS I WAS SLOWING DOWN TO TURN INTO A PARKING LOT. SPEED WAS ABOUT 10 MPH. IT BECAME EXTREMELY DIFFICULT TO TURN THE WHEEL. THE DIC DISPLAYED A MESSAGE SAYING "SERVICE POWER STEERING, DRIVE WITH CARE". AFTER RESTARTING THE CAR, THE POWER STEERING HAD RETURNED. I AM HAVING IT TOWED TO THE DEALERSHIP TO AVOID HAVING IT GO OUT AGAIN WHILE DRIVING. THE CAR HAS 22,000 MILES ON IT.

NHTSA ODI #10854523

28,137 miles · Nov 30, 2015
Steering

POWER STEERING FAILED AGAIN. HAPPENED ORIGINALLY AT 15,000 MILES AND THEN REPAIRED, IT WAS THEN REPAIRED AGAIN UNDER THE RECALL AND NOW IT HAS FAILED AGAIN AT 28,137 MILES. FORTUNATELY I WAS AT A STANDSTILL WHEN THE WARNING CAME ON. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE RECTIFIED WITH MORE THAN "SILICON GREASE" WHICH I WAS TO…

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POWER STEERING FAILED AGAIN. HAPPENED ORIGINALLY AT 15,000 MILES AND THEN REPAIRED, IT WAS THEN REPAIRED AGAIN UNDER THE RECALL AND NOW IT HAS FAILED AGAIN AT 28,137 MILES. FORTUNATELY I WAS AT A STANDSTILL WHEN THE WARNING CAME ON. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE RECTIFIED WITH MORE THAN "SILICON GREASE" WHICH I WAS TOLD WAS USED ON THE ELECTRICAL CONNECTION.

NHTSA ODI #10807557

19,560 miles · Sep 10, 2015
Steering

WHILE DRIVING AWAY FROM MY HOME LAST NIGHT, THE POWER STEERING FAILED. THE MESSAGE "SERVICE POWER STEERING" WAS DISPLAYED ON THE DIC SCREEN. I WAS STILL ON MY STREET AND ONLY DRIVING 20 MPH. I PULLED OVER AND RESTARTED THE VEHICLE AND THE POWER STEERING CAME BACK ON AND THE SERVICE MESSAGE ON THE DIC CLEARED. I AM FORTUNATE …

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WHILE DRIVING AWAY FROM MY HOME LAST NIGHT, THE POWER STEERING FAILED. THE MESSAGE "SERVICE POWER STEERING" WAS DISPLAYED ON THE DIC SCREEN. I WAS STILL ON MY STREET AND ONLY DRIVING 20 MPH. I PULLED OVER AND RESTARTED THE VEHICLE AND THE POWER STEERING CAME BACK ON AND THE SERVICE MESSAGE ON THE DIC CLEARED. I AM FORTUNATE I WASN'T IN A CURVE OR IN THE MIDDLE OF A LANE CHANGE IN THE INTERSTATE.

NHTSA ODI #10762865

15,800 miles · Jan 7, 2015
Steering

THE ELECTRIC POWER STEERING FAILED WHILST DRIVING AT 35MPH ON A STRAIGHT ROAD. THE STEERING WENT HEAVY AND SIMULTANEOUSLY A MESSAGE CAME UP IN THE DRIVERS INFORMATION SCREEN STATING "SERVICE POWER STEERING, DRIVE WITH CARE". AFTER PULLING OFF THE ROAD AND TURNING OFF/RESTARTING THE VEHICLE, THE STEERING ASSISTANCE HAD RETURNED A…

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THE ELECTRIC POWER STEERING FAILED WHILST DRIVING AT 35MPH ON A STRAIGHT ROAD. THE STEERING WENT HEAVY AND SIMULTANEOUSLY A MESSAGE CAME UP IN THE DRIVERS INFORMATION SCREEN STATING "SERVICE POWER STEERING, DRIVE WITH CARE". AFTER PULLING OFF THE ROAD AND TURNING OFF/RESTARTING THE VEHICLE, THE STEERING ASSISTANCE HAD RETURNED AND THE MESSAGE HAD GONE. THREE HOURS LATER, AS I HAD JUST PARKED THE CAR AND WAS ABOUT TO TURN OFF THE IGNITION, THE SAME HAPPENED AGAIN. WHEN I RETURNED TO THE CAR A HOUR LATER, THE FAULT HAD GONE. FORTUNATELY, IN BOTH SITUATIONS I WAS NOT IN ANY DANGER BUT I COULD IMAGINE THIS BEING A SERIOUS RISK IF I HAD BEEN TRAVELING ON THE HIGHWAY OR DRIVING ON A CURVED ROAD AS THE STEERING BECAME EXTREMELY DIFFICULT TO TURN. *TR

NHTSA ODI #10670750

280 miles · Dec 9, 2014
Air BagsCrash

MY NEW SS WAS MODIFIED WITH HAND CONTROLS. I WAS GOING INTO A TURN AT 50MPH AND MY KNEE GOT CAUGHT BEHIND THE HAND CONTROLS NOT ALLOWING ME TO PUSH MY BRAKES IN GOING AROUND A TURN. I HIT THE CURB TAKING OUT TWO TREES THEN HITTING A THIRD TREE TO BRING THE VEHICLE TO A STOP. THE FRONT END OF MY CAR IS NOW GONE WITH THE RADIATOR…

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MY NEW SS WAS MODIFIED WITH HAND CONTROLS. I WAS GOING INTO A TURN AT 50MPH AND MY KNEE GOT CAUGHT BEHIND THE HAND CONTROLS NOT ALLOWING ME TO PUSH MY BRAKES IN GOING AROUND A TURN. I HIT THE CURB TAKING OUT TWO TREES THEN HITTING A THIRD TREE TO BRING THE VEHICLE TO A STOP. THE FRONT END OF MY CAR IS NOW GONE WITH THE RADIATOR PUSHED INTO THE ENGINE. THE VEHICLE IS TOTALED AND NO AIR BAGS DEPLOYED AT ALL. NOT EXACTLY SURE WHEN THE ENGINE CUT OFF BUT WHEN I CAME TO A STOP IT WAS NO LONGER RUNNING AND ONSTAR AUTOMATICALLY CAME ON ASKING IF EVERYONE WAS OK SINCE THE VEHICLE HAD BEEN IN A CRASH. LUCKILY ME AND MY FRIEND RIDING ALONG WERE NOT INJURED. *TR

NHTSA ODI #10663142

7,350 miles · Nov 29, 2014
Steering

WHILE DRIVING THE CAR AROUND A CLOVERLEAF ON-RAMP FOR A HIGHWAY AT 40 MPH THE ELECTRONIC POWER STEERING FAILED. I FEEL VERY LUCKY THAT I MANAGED TO MAINTAIN CONTROL OF THE CAR IN THE INSTANT THE POWER STEERING FAILED AS THIS COULD HAVE RESULTED IN THE CAR CRASHING. *TR

NHTSA ODI #10661277

Official recalls

9

20V638000 · Seat Belts:front

Oct 15, 2020

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS and Caprice Police Pursuit Vehicles (PPV) that were previously repaired under NHTSA recall number 16V-518. The repair may not have been performed properly. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

Consequence & remedy

Consequence: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will inspect the vehicles to determine whether the new seat trim was installed and replace the trim as necessary. Dealers will also inspect and replace the pretensioner cable assembly, as necessary. Repairs will be performed free of charge. The recall began November 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202312100

19V801000 · Steering:electric Power Assist System

Nov 7, 2019

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles that previously received an inspect-only remedy under recall 17V-382. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

Consequence & remedy

Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began December 27, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GM customer service at 1-586-596-1733. GM's number for this recall is N192265980.

17V437000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Jul 10, 2017

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

17V382000 · Steering:electric Power Assist System

Jun 15, 2017

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

Consequence & remedy

Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge. The recall began August 2, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17248.

16V651000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 8, 2016

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

16V518000 · Seat Belts:front

Jul 8, 2016

General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Caprice Police Pursuit vehicles manufactured May 14, 2013 through June 14, 2016, and Chevrolet SS vehicles manufactured May 15, 2013 through April 27, 2016. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

Consequence & remedy

Consequence: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will inspect the tensioner cable assembly, replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. All vehicles will receive new seat trim with a redesigned opening for the cable routing. These repairs will be performed free of charge. The recall began on November 3, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 31340.

15V636000 · Seats

Oct 9, 2015

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Caprice vehicles manufactured August 14, 2013, to February 3, 2014, and Chevrolet SS vehicles manufactured August 15, 2013, to February 16, 2014. The affected vehicles received replacement seat base assemblies during repair service, but during the work, the seat position target bracket may not have been transferred from the old seat to the new one. Without the seat position target bracket, the air bag may deploy at a higher intensity than necessary.

Consequence & remedy

Consequence: An air bag that deploys at a higher than intended level increases the risk of injury during a crash.

Remedy: GM will notify owners, and dealers will inspect the vehicles and, if necessary, install a seat frame equipped with a target bracket, free of charge. The recall began on December 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15567.

14V446000 · Seats

Jul 23, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

Consequence & remedy

Consequence: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

14V375000 · Visibility:windshield Wiper/washer

Jun 27, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Caprice vehicles manufactured June 7, 2013, to May 29, 2014, and 2014 Chevrolet SS vehicles manufactured September 13, 2013, to March 4, 2014. In the affected vehicles, the windshield wiper motor gear teeth may strip causing the windshield wipers to become inoperative.

Consequence & remedy

Consequence: Inoperative wipers will not clear rain or snow, reducing the driver's visibility, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the wiper module assembly and replace any affected ones, free of charge. The recall began on August 22, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14295.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.