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2014 Chevrolet Cheverolet Ss

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

38 reports with mileage · 13 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seat Belts. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports0 injury reports

What owners actually said

51 reports
24,695 miles · Jul 25, 2017
Steering

WHILE DRIVING THE VEHICLE, PULLING OUT OF A PARKING STALL, WE RECEIVED A "SERVICE POWER STEERING, DRIVE WITH CARE" ERROR AND ALL POWER STEERING WAS LOST. EXTREME AMOUNTS OF FORCE WERE NEEDED TO MANUALLY TURN THE STEERING WHEEL FOR A BASIC RIGHT TURN.

NHTSA ODI #11010446

24,040 miles · Jul 16, 2017
Steering

STARTED THE CAR UP AND GOT A WARNING TO: SERVICE POWER STEERING. DRIVE WITH CAUTION. TURNED CAR OFF AND ON THREE TINES BEFORE THE MESSAGE WENT AWAY AND STEERING WAS BACK TO NORMAL. THIS IS THE SECOND TIME MY POWER STEERING HAS FAILED. FIRST FAILURE WAS 09/04/16 WHERE STEERING GEAR WAS REPLACED. IT IS NOW DOING THE SAME THING IT …

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STARTED THE CAR UP AND GOT A WARNING TO: SERVICE POWER STEERING. DRIVE WITH CAUTION. TURNED CAR OFF AND ON THREE TINES BEFORE THE MESSAGE WENT AWAY AND STEERING WAS BACK TO NORMAL. THIS IS THE SECOND TIME MY POWER STEERING HAS FAILED. FIRST FAILURE WAS 09/04/16 WHERE STEERING GEAR WAS REPLACED. IT IS NOW DOING THE SAME THING IT DID WHEN IT FIRST HAPPENED IN 2016. STEERING IS VERY DIFFICULT WITHOUT THE POWER ASSIST.

NHTSA ODI #11005569

29,000 miles · Jun 30, 2017
Steering

ELECTRONIC CONTROL OF THE POWER STEERING INTERMITTENTLY MALFUNCTIONS CAUSING LOSS OF CONTROL OF THE VEHICLE. IT HAS OCCURRED WHILE DRIVING AND WHILE PARKED.

NHTSA ODI #11002448

46,000 miles · Jun 6, 2017
Steering

STOPPED AT A TRAFFIC LIGHT TO MAKE LEFT TURN. ONCE GREEN, WENT TO TURN AND POWER STEERING HAD FAILED. PULLED INTO PARKING LOT, SHUT OFF CAR, RESTARTED AND POWER STEERING WAS RESTORED. HEADED FOR MY HOME, 6-7 MILES, POWER STEERING FAILED AGAIN WHILE MOVING AT LOW (30 MPH) SPEED. GOT HOME, SHUT OFF, RESTARTED, POWER STEERING R…

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STOPPED AT A TRAFFIC LIGHT TO MAKE LEFT TURN. ONCE GREEN, WENT TO TURN AND POWER STEERING HAD FAILED. PULLED INTO PARKING LOT, SHUT OFF CAR, RESTARTED AND POWER STEERING WAS RESTORED. HEADED FOR MY HOME, 6-7 MILES, POWER STEERING FAILED AGAIN WHILE MOVING AT LOW (30 MPH) SPEED. GOT HOME, SHUT OFF, RESTARTED, POWER STEERING RESTORED. THIS LASTED A COUPLE DAYS BEFORE POWER STEERING WOULD NOT RESTORE. TOOK VEHICLE TO LOCAL CHEVY DEALER WHICH HAD SERVICED THE VEHICLE IN EARLY 2015 FOR THE POWER STEERING SERVICE BULLETIN. CHEVY REPLACED THE POWER STEERING RACK.

NHTSA ODI #10993459

11,015 miles · Jun 3, 2017
Steering

I TOOK MY 2014 CHEVROLET SS SEDAN TO CHEVROLET SERVICE FOR CUSTOMER SATISFACTION PROGRAM A140804 "ELECTRONIC POWER STEERING LOSS OF POWER ASSIST" ZFAT----FIELD ACTION RECALL 9101225 - N140804 - INSPECT AND LUBRICATE STEERING GEAR CONTROL MODULE CONNECTOR ON 05/07/2015. THE ISSUE HADN'T MADE ITSELF KNOWN AT THIS POINT. THE RESO…

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I TOOK MY 2014 CHEVROLET SS SEDAN TO CHEVROLET SERVICE FOR CUSTOMER SATISFACTION PROGRAM A140804 "ELECTRONIC POWER STEERING LOSS OF POWER ASSIST" ZFAT----FIELD ACTION RECALL 9101225 - N140804 - INSPECT AND LUBRICATE STEERING GEAR CONTROL MODULE CONNECTOR ON 05/07/2015. THE ISSUE HADN'T MADE ITSELF KNOWN AT THIS POINT. THE RESOLUTION WAS THE DEALER WAS TO APPLY DIELECTRIC GREASE TO THE STEERING RACK CONNECTOR TO PREVENT CORROSION, LEADING TO A SUDDEN LOSS OF POWER STEERING. THIS ISSUE HADN'T OCCURRED UNTIL 2017. BUT I HAVE HAD TWO RECENT INSTANCES WHERE THE VEHICLE RANDOMLY LOOSES ALL POWER STEERING AND THE DRIVER INFO CENTER MESSAGE SAYS "SERVICE POWER STEERING, DRIVE WITH CARE". ALL POWER STEERING IS OUT, YOU HAVE TO MUSCLE THE VEHICLE TO THE SHOULDER, TURN THE VEHICLE OFF UNTIL THE "RETAINED ACCESSORY POWER" GOES OUT. RESTARTING THEN "FIXES" THE ISSUE. I TOOK THE CAR TO SERVICE ON 05/18/2017 AND WAS ADVISED THAT THERE WAS NO TRACE OF DIELECTRIC GREASE ON MY ELECTRIC POWER STEERING CONNECTOR. THE GREASE WAS APPLIED DURING THIS VISIT AND I WAS GIVEN MY VEHICLE BACK ON 5/19/2017, ONLY TO HAVE THE ISSUE RECUR THIS MORNING, 06/03/2017. THIS VEHICLE IS UNSAFE TO DRIVE AND THIS REMEDY OBVIOUSLY DOES NOT WORK.

NHTSA ODI #10992987

34,000 miles · Apr 19, 2017
Steering

THIS CAR HAS AN INTERMITTENT, ALBEIT DANGEROUS ISSUE. THE POWER STEERING LOSES ASSIST, WARNING MESSAGE DISPLAYS ON THE DASHBOARD AND THE CAR IS EXTREMELY DIFFICULT TO CONTROL, IF IT HAPPENED DURING FOR EXAMPLE A HIGHWAY OFFRAMP, I WOULD HAVE CRASHED. THIS OCCURS INTERMITTENTLY, WITHOUT ANY PRECIPITATING FACTORS, AND AT RANDOM IN…

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THIS CAR HAS AN INTERMITTENT, ALBEIT DANGEROUS ISSUE. THE POWER STEERING LOSES ASSIST, WARNING MESSAGE DISPLAYS ON THE DASHBOARD AND THE CAR IS EXTREMELY DIFFICULT TO CONTROL, IF IT HAPPENED DURING FOR EXAMPLE A HIGHWAY OFFRAMP, I WOULD HAVE CRASHED. THIS OCCURS INTERMITTENTLY, WITHOUT ANY PRECIPITATING FACTORS, AND AT RANDOM INTERVALS. IF POSSIBLE AND STOP, AND TURN THE CAR OFF, THE STEERING ASSIST WILL WORK AGAIN AND MESSAGE WILL DISAPPEAR. I HAVE PHOTOGRAPHED THE THE ACTUAL MESSAGE WHILE DRIVING, AT MY OWN GREAT RISK, AT HIGHWAY SPEEDS, AND IT WAS IMPOSSIBLE TO PULL OVER AND CONTROL THE CAR. THE DEALER IS NOT HELPFUL IN THIS REGARD, THEY WILL EITHER DISREGARD IT ENTIRELY STATING 'THEY ALL DO THAT' (!!!) OR 'WE CAN'T DUPLICATE IT, SO WE CANT FIX IT." QUITE FRANKLY THE DEALER RESPONSE SEEMS EXTREMELY BLAISE ABOUT THIS, AS IF IT WAS SOME KIND OF MINOR ISSUE. I BELIEVE THAT THERE WAS A RECALL FOR THIS VERY COMPLAINT, AND I HAD IT PERFORMED, AND THE ISSUE IS STILL PRESENT. I AM BEGINNING TO BE AFRAID TO DRIVE THIS CAR, IN CASE IT HAPPENS AGAIN, AND I CAN'T BRING THE CAR TO A STOP AND/OR SWERVE. THIS IS JUST AS BAD AS IF AN ACCELERATOR WAS STUCK! PLEASE HELP, GM DOES NOT CARE AT ALL, LIVES MAY BE LOST BEFORE THEY WILL DO SOMETHING ABOUT IT, OR THE CAR IS OUTSIDE OF WARRANTY!

NHTSA ODI #10979401

15,631 miles · Apr 13, 2017
Steering

EPS FAILURE WHILE DRIVING. IT WAS VERY HARD TO STEER THE CAR. IT WOULD "RESET" AFTER TURNING OFF THE CAR AND RESTARTING. MY PARTICULAR SS WAS THE FIRST ONE TO EXPERIENCE THE EPS FAILURE. I WOULD NOT FEEL SAFE HAVING MY SPOUSE DRIVING THIS VEHICLE AND HAVING THE EPS RANDOMLY FAIL.

NHTSA ODI #10972321

47,000 miles · Apr 11, 2017
Steering

ELECTRIC POWER STEERING FAILED WHILE DRIVING ON THE HIGHWAY, WARNING DISPLAY APPEARED IN DASH AT TIME POWER STEERING WENT OUT: SERVICE POWER STEERING, DRIVE WITH CARE". CAR WAS VERY DIFFICULT TO MANEUVER ESPECIALLY AT OFF RAMP AND STREET ROADS. GM WILL NOT COVER THIS ISSUE IF OUTSIDE 36K MILES. NUMEROUS OTHER DRIVERS OF THIS M…

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ELECTRIC POWER STEERING FAILED WHILE DRIVING ON THE HIGHWAY, WARNING DISPLAY APPEARED IN DASH AT TIME POWER STEERING WENT OUT: SERVICE POWER STEERING, DRIVE WITH CARE". CAR WAS VERY DIFFICULT TO MANEUVER ESPECIALLY AT OFF RAMP AND STREET ROADS. GM WILL NOT COVER THIS ISSUE IF OUTSIDE 36K MILES. NUMEROUS OTHER DRIVERS OF THIS MODEL APPEAR TO BE HAVING FAILURES WHILE DRIVING: HTTP://WWW.SSFORUMS.COM/FORUM/WARRANTY-SERVICE-ISSUES/25833-POWER-STEERING-FAILURE-70.HTML". OTHER GM MODELS USING THE SAME STEERING RACK ARE CURRENTLY UNDER RECALL, NOT CHEVY SS.

NHTSA ODI #10971902

21,358 miles · Apr 5, 2017
Steering

IN THE MIDDLE OF DRIVING, IN MOTION CAN BE GOING STRAIGHT OR TURNING, AND MY POWER STEERING CUTS OUT, HAS HAPPENED 3 TIMES. I TURN CAR OFF AND BACK ON AND IT'S OK UNTIL NEXT TIME IT CUTS OUT. HAVE SERVICE APPT ON 4/6/17 BUT HAVE READ THIS HAS HAPPENED TO OTHERS.

NHTSA ODI #10970645

25,821 miles · Feb 21, 2017
Steering

POWER STEERING FAILED WHILE MAKING A RIGHT HAND TURN. VEHICLE BECAME VERY DIFFICULT TO STEER AND WOULD HAVE CAUSED AN ACCIDENT HAD THERE BEEN ONCOMING TRAFFIC. VEHICLE HAD 25,821 MILES AT THE TIME OF THE INCIDENT.

NHTSA ODI #10956052

Official recalls

9

20V638000 · Seat Belts:front

Oct 15, 2020

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS and Caprice Police Pursuit Vehicles (PPV) that were previously repaired under NHTSA recall number 16V-518. The repair may not have been performed properly. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

Consequence & remedy

Consequence: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will inspect the vehicles to determine whether the new seat trim was installed and replace the trim as necessary. Dealers will also inspect and replace the pretensioner cable assembly, as necessary. Repairs will be performed free of charge. The recall began November 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202312100

19V801000 · Steering:electric Power Assist System

Nov 7, 2019

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles that previously received an inspect-only remedy under recall 17V-382. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

Consequence & remedy

Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began December 27, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GM customer service at 1-586-596-1733. GM's number for this recall is N192265980.

17V437000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Jul 10, 2017

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

17V382000 · Steering:electric Power Assist System

Jun 15, 2017

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

Consequence & remedy

Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge. The recall began August 2, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17248.

16V651000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 8, 2016

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

16V518000 · Seat Belts:front

Jul 8, 2016

General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Caprice Police Pursuit vehicles manufactured May 14, 2013 through June 14, 2016, and Chevrolet SS vehicles manufactured May 15, 2013 through April 27, 2016. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

Consequence & remedy

Consequence: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will inspect the tensioner cable assembly, replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. All vehicles will receive new seat trim with a redesigned opening for the cable routing. These repairs will be performed free of charge. The recall began on November 3, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 31340.

15V636000 · Seats

Oct 9, 2015

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Caprice vehicles manufactured August 14, 2013, to February 3, 2014, and Chevrolet SS vehicles manufactured August 15, 2013, to February 16, 2014. The affected vehicles received replacement seat base assemblies during repair service, but during the work, the seat position target bracket may not have been transferred from the old seat to the new one. Without the seat position target bracket, the air bag may deploy at a higher intensity than necessary.

Consequence & remedy

Consequence: An air bag that deploys at a higher than intended level increases the risk of injury during a crash.

Remedy: GM will notify owners, and dealers will inspect the vehicles and, if necessary, install a seat frame equipped with a target bracket, free of charge. The recall began on December 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15567.

14V446000 · Seats

Jul 23, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

Consequence & remedy

Consequence: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

14V375000 · Visibility:windshield Wiper/washer

Jun 27, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Caprice vehicles manufactured June 7, 2013, to May 29, 2014, and 2014 Chevrolet SS vehicles manufactured September 13, 2013, to March 4, 2014. In the affected vehicles, the windshield wiper motor gear teeth may strip causing the windshield wipers to become inoperative.

Consequence & remedy

Consequence: Inoperative wipers will not clear rain or snow, reducing the driver's visibility, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the wiper module assembly and replace any affected ones, free of charge. The recall began on August 22, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14295.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.