1997 Chevrolet C/K Pickups

TL* THE CONTACT OWNS A 1997 CHEVROLET C/K. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 69,000.

TL* THE CONTACT OWNS A 1997 CHEVROLET C/K PICKUP. THE CONTACT STATED WHEN DRIVING APPROXIMATELY 5 MPH IN RAINY WEATHER CONDITIONS THE WINDSHIED WIPERS WOULD NOT OPERATE NORMALLY. HE WOULD HAD TO DRIVE ONTO THE EMERGENCY LANE AND WAIT UNTIL THE RAIN STOPPED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE CIRCUIT BOARD TO THE WIPER MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT HE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS UNAVAILABLE. UPDATED 02/09/12*LJ UPDATED 02/13/12

TL* THE CONTACT OWNS A 1997 CHEVROLET PICKUP QUAD CAB. THE CONTACT STATED THAT THE WINDOW WIPER MOTOR WOULD FAIL INTERMITTENTLY. THE DEALER AND THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V159000 (VISIBILITY: WINDSHIELD WIPER/WASHER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 128,397.

RECENTLY HAD WIPERS FAIL DURING HEAVY STORM WHILE ON FREEWAY. NEARLY CAUSED CRASH. CONDITION IS INTERMITTENT. CHECKED NHTSA WEBSITE AND FOUND RECALL (03V159000) AND DOCUMENTS SHOWED ENTIRE PRODUCTION FROM MY MODEL WAS INCLUDED. TOOK TRUCK TO PENSKE CHEV. OF CERRITOS, CA. ASKED THEM TO CHECK FOR RECALL APPLICABILITY. THEY TOLD ME "THE TRUCK WAS TOO OLD" AND MY VIN NUMBER WAS "NOT A GOOD VIN". THEY CALLED GM AND GOT THE SAME INFO, NO RECORD OF VIN. I AM THE ORIGINAL OWNER (NEVER RECEIVED OWNER NOTIFICATIONS) AND SHOWED THEM MONRONEY LABEL, ORIGINAL BILL OF SALE AND TITLE WITH THIS VIN. SERVICE WRITER TOLD ME THAT WITHOUT VIN, THERE WOULD BE NO REPAIR, DESPITE THE PAPERWORK PROVIDED AND GM RECALL DOCUMENT WITH AFFECTED RANGE. DEALER ACTED LIKE I WAS TRYING TO STEAL FROM THEM. *TR

I WAS RETURNING HOME WHEN IT STARTED RAINING. I TRIED TO TURN ON MY WINDSHIELD WIPERS AND THEY DID NOT COME ON. THE RAIN BECAME VERY HEAVY AND I WAS UNABLE TO SEE. I HAD NO WAS TO TURN OFF OR STOP SO I SLOWED DOWN TO ABOUT 10 MPH IN A 45 MPH ZONE, SO I COULD EVEN STAY ON THE ROAD. WHEN I FINALLY HAD A CHANCE TO PULL OFF THE ROAD I DID. THE WIPERS DID NOT WORK AT ANY SPEED, NOR DID THE WIPER WASH MODE WORK. AFTER I MADE IT HOME I CHECKED THE FUSE FOR THE WIPERS AND IT WAS OKAY. I TURNED THE IGNITION SWITCH ON AND THE WIPERS WORKED. AS WE HAVE HAD A LOT OF RAIN IN OUR AREA, THIS OCCURRED 3 SEPERATE TIMES WHERE THE WIPERS FAILED TO WORK WHEN I NEEDED THEM. AFTER I HAD GOTTEN HOME, AND CHECKED AGAIN, THEY WORKED. I RESEARCHED ON THE WEB AT A CHEVY SITE AND FOUND THAT THIS WAS A COMMON PROBLEM WITH THE VEHICLE, MINE IS A 1997 CHEVROLET K PICKUP TRUCK. I ALSO FOUND A ODI RECALL WHICH MATCHED MY TYPE OF FAILURE. THE DEALER SERVICE MANAGER SAID THAT MY VEHICLE NUMBER WAS NOT PART OF THE RECALL. THE NHTSA ACTION NUMBER IS EA02006. EVEN THOUGH THIS WAS A USED TRUCK AND THE SYMPTOMS MATCHED, THEY WOULD NOT PROVIDE THE REPAIRS FOR FREE BASED ON THE RECALL. I BELIEVE THAT THIS SHOULD BE REPAIRED AS PART OF THE RECALL. *TR

TL*THE CONTACT OWNS A 1997 CHEVROLET K 1500. WHILE DRIVING WITH THE WINDSHIELD WIPERS ACTIVATED, THE WIPERS WORKED INTERMITTENTLY. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE WIPERS HAVE YET TO BE REPAIRED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 79,000 AND CURRENT MILEAGE WAS 80,000. UPDATED 01-11-08. *KB UPDATED 12/12/07 *TR