Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.
Engine And Engine CoolingPower TrainService Brakes, Hydraulic
AFTER BALL JOINT RECALL, I HAVE HAD NOTHING BUT PROBLEMS WITH STEERING, BRAKING AND SUSPENSION. FRONT LEFT SIDE CONTINUALLY POPS AND GRINDS, SHOCK BOOT WAS REPLACED TWICE, THE SHOCKS HAVE BEEN REPLACED 3 TIMES. THE THIRD TIME MAY HAVE FIXED IT, JUST GOT THE VAN BACK TODAY. BRAKES ARE INTERMITTENT. HEARD LOUD BANG FROM REAR END, …
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AFTER BALL JOINT RECALL, I HAVE HAD NOTHING BUT PROBLEMS WITH STEERING, BRAKING AND SUSPENSION. FRONT LEFT SIDE CONTINUALLY POPS AND GRINDS, SHOCK BOOT WAS REPLACED TWICE, THE SHOCKS HAVE BEEN REPLACED 3 TIMES. THE THIRD TIME MAY HAVE FIXED IT, JUST GOT THE VAN BACK TODAY. BRAKES ARE INTERMITTENT. HEARD LOUD BANG FROM REAR END, DEALERSHIP TIGHTENED BACKING PLATE. TRANSMISSION SLIPS, SHUDDER IS FELT FROM REAR END AT 30+ MPH. DEALERSHIP PUT BALANCES ON TORQUE CONVERTER AND THE DRIVE SHAFT, HAD TO CUT THE REAR SPRINGS TO DO THIS. SERVICE MANAGER STATED THE PROBLEM WAS NOT GONE, BUT LIVABLE. VEHICLE RUNS ROUGH AT IDLE, ALMOST STALLING, SERVICE MANAGER EXPERIENCED THE PROBLEM AS WELL. SAID FUEL INJECTOR PORT WAS FILL WITH CARBON, BUT CLEANING IT DID NOT FIX THE PROBLEM. CHECK ENGINE LIGHT CAME ON DURING A TRIP, STAYED ON FOR THE 6 HOUR DRIVE HOME, THERE WAS NO HEAT AT ALL, SERVICE MANAGER SAID HE COULD NOT GET THE COMPUTER TO REPRODUCE THE CODE, BUT REPLACED THE THERMOSTAT, WATER PUMP AND TWO CLAMPS.*AK
CERTAIN MINIVANS HAVE AN INTERFERENCE CONDITION BETWEEN THE LOWER BALL JOINT RUBBER BOOT AND THE STEERING KNUCKLE (BOTH LEFT/RIGHT SIDES), WHICH COULD RESULT IN CUTTING OF THE BOOT THAT IS INTENDED TO SEAL THE BALL JOINT. IF THE LOWER BALL JOINT BOOT WERE CUT, CONTAMINATION FROM THE ROAD (SALT, DIRT, WATER, ETC.) COULD ENTER THE BALL SOCKET AREA OF THE BALL JOINT CAUSING THE JOINT TO WEAR OUT TOO QUICKLY.
Consequence & remedy
Consequence: THE STEERING KNUCKLE COULD SEPARATE FROM THE LOWER CONTROL ARM, DROPPING DOWN THE AFFECTED CORNER OF THE VEHICLE. THE COIL SPRING WOULD PUSH THE CONTROL ARM DOWN INTO CONTACT WITH THE GROUND, CREATING A DRAG THAT WOULD SLOW THE VEHICLE. THE DRIVER COULD HAVE DIFFICULTY IN MAINTAINING THE DIRECTIONAL CONTROL OF THE VEHICLE. IN ADDITION, THE AFFECTED WHEEL ASSEMBLY COULD SEPARATE FROM THE VEHICLE IF FORCES RESULTING FROM THE WHEEL'S DRAGGING ACTION WERE SUFFICIENT TO FRACTURE THE TIE ROD END AND UPPER BALL JOINT CONNECTIONS. SEPARATION OF THE WHEEL ASSEMBLY WOULD ALSO SEVER THAT WHEEL'S HYDRAULIC BRAKE HOSE, RESULTING IN LOST BRAKING PERFORMANCE FROM THE FRONT BRAKE SYSTEM. VEHICLE STOPPING DISTANCE WOULD INCREASE, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE STEERING KNUCKLES. OWNER NOTIFICATION IS EXPECTED TO BEGIN ON APRIL 8, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
0
No exact-year investigations in this snapshot.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.
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