2000 Chevrolet Astro

TL* - THE CONTACT STATED THAT 2000 CHEVROLET ASTRO LS' LOCKS FAILED, NOT ALLOWING HER TO GAIN ENTRANCE TO THE VEHICLE ON OCTOBER 18, 2006. THE FAILURE WAS DUE TO THE DOOR LOCK ACTUATOR MELTING. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO EAGLE AUTOMOTIVE. THE MECHANIC REPLACED THE ACTUATOR, BUT REMOVED THE RELAY BECAUSE THE CIRCUIT WAS CONTINUOUSLY CLOSED. THE MECHANIC SAID THAT IF THEY DIDN'T REMOVE THE RELAY IT WOULD MELT THE ACTUATOR AGAIN. THE CONTACT STATED THAT SHE BELIEVED THE FAILURE WILL REOCCUR. THE CONTACT STATED THAT SHE WENT TO MONUMENT CHEVROLET AND ASKED FOR A PRINT OUT OF THE MAINTENANCE REPAIRS. THE CONTACT FOUND THAT THIS VEHICLE HAS BEEN REPAIRED ON APRIL 3, 2001 FOR BACK DOOR LOCKS AND AGAIN ON FEBRUARY 14, 2002 FOR THE SLIDING DOOR. THE ACTUATOR ASSEMBLY ON THE RIGHT WAS ALSO REPLACED ON THE DRIVER DOOR. THE CONTACT STATED THAT THE DRIVER DOOR AND THE SLIDING DOOR WERE THE ONLY DOORS ON THE VEHICLE THAT HAD FUNCTIONING LOCKS. THE CONTACT STATED THAT ALL OF THE OTHER DOOR LOCK HANDLES WERESTUCK AND COULDN'T BE PULLED TO LOCK OR UNLOCK THE DOORS. SHE HAS TRIED TO GET RESOLUTION FROM THE MANUFACTURER, AND THEY SAID THAT BECAUSE IT WAS NOT TOWED TO A DEALERSHIP THEY WOULD NOT REIMBURSE HER FOR ANY REPAIRS. THE MANUFACTURE WAS GIVEN A FILE #1-438966317. THE CONTACT ALSO SENT PICTURES TO THE MANUFACTURER OF THE BURNT OUT ACTUATORS AND WITH A CERTIFIED LETTER.*AK THE CONSUMER STATED THE BRAKES FAILED, HOWEVER SHE WAS TOLD NOTHING WAS WRONG. THE CONSUMER WAS TOLD THE BRAKES WERE DESIGNED TO FAIL ON UNEVEN PAVEMENT UNDER 25 MPH. THE TROQUED CONVERTER BURNED OUT. THE LOCKS HAD AN ELECTRICAL SHORT. UPDATED 03/19/07. *JB

EVENTS LEADING UP TO THE FAILURE OF MY INCIDENTS WERE JUST NORMAL DRIVING CONDITIONS AND AT A VERY MINIMAL LOW SPEED, IN WHICH I WAS JUST DRIVING AND ALL OF A SUDDEN HAD NO POWER STEERING OR BRAKES. I WAS SCARED TO DEATH TO NO I HAD KNOW CONTROL OF MY VEHICLE ALL OF A SUDDEN. MY CONSEQUENCES WERE NONE OTHER THAN THE SCARE OF MY LIFE AND THE REALIZATION THAT THIS COULD HAVE BEEN FATAL HAD I BEEN GOING FASTER OR ON A HIGHWAY OR ANY OTHER ROAD THAN A SUBDIVISION ROAD. THIS SITUATION OCCURRED DUE TO THE POWER STEERING PUMP,WHICH HAS A HYDRAULIC VACUUM BOOSTER FOR THE BRAKES AND ALL WORKS TOGETHER . AFTER SPEAKING TO A SERVICE CLERK AT THE CAR DEALER AND STATING THIS WAS SOMETHING I THOUGHT WAS A SAFETY CONCERN TO BE JUST DRIVING ALONG AND LOSE CONTROL OF YOUR STEERING AND BRAKES, HE AGREED. THE PROBLEMS WAS FIXED BY INSTALLING A NEW POWER STEERING PUMP AND FLUID AND CLEANING CHEMISTRY ETC. TOTALING A TOTAL OF $636.32. *NM

DT*: THE CONTACT STATED THE ABS ACTIVATED AT SPEEDS OF LESS THAN 5MPH. WHILE PULLING INTO A PARKING LOT THE ABS ACTIVATED AND CAUSED A TOTAL LOSS OF THE BRAKES. THERE WAS NO WARNING BEFORE THE ACTIVATIONS OCCURRED. THERE IS A SERVICE BULLETIN, NHTSA ITEM # 10000062 FOR THE ABS ACTIVATION. THE VEHICLE HAD NOT BEEN INSPECTED.

1) SEVERAL TIMES (~10) IN THE PAST FEW WEEKS WHEN WE'RE ALMOST TO A STOP (~ 5MPH) THE ABS KICKS IN AND IT FEELS LIKE WE'RE LOSING BRAKING POWER 2) WE HAVE BEEN ABLE TO STOP, BUT IT FEELS LIKE A CRASH IS BOUND TO HAPPEN 3) INDEPENDENT MECHANIC INDICATES COMPUTER CODE TELLING LOSS OF WHEEL SPEED GM HAS A RECALL OF THE FRONT WHEEL HUB/BEARING ASSEMBLY FOR EXACTLY THIS REASON - BUT IT DOESN'T INCLUDE THE ASTRO - ONLY "TRUCKS" - WHY NOT THE ASTRO??? IT'S BASICALLY THE SAME VEHICLE. *NM

DT: THE CONTACTS STATED THAT THE ABS ACTIVATED AT LOW SPEEDS WHEN APPLYING BRAKE PRESSURE. TOOK THE VEHICLE TO A DEALER, WHO DISCOVERED A FAILURE WITHIN THE WHEEL SPEED SENSORS, AND THOSE WERE REPLACED. ABOUT 25000 MILES LATER THE PROBLEM RETURNED. THE DEALER PERFORMED A DIAGNOSTIC TEST, BUT THE DEALER COULD NOT DETECT A CODE. THE CONTACT CONTINUED TO EXPERIENCE AN INTERMITTENT ACTIVATION AT LOW SPEEDS. NO FURTHER REPAIRS HAVE BEEN MADE. *AK

DT: 2000 CHEVROLET ASTRO VAN. WHILE THE CONSUMER WAS LEAVING THE DRIVEWAY THE STEERING WHEEL WOULD NOT TURN AND THE BRAKES DID NOT WORK. THE CONSUMER CONTACTED GMC. THEY DID NOT HAVE A RECALL FOR THIS PROBLEM. THIS WAS THE SECOND TIME THAT THIS HAPPENED. THE FIRST TIME THIS HAPPENED THE DEALERSHIP PUT ON A NEW PUMP. THE NEW PUMP FAILED ALSO. THE NEW PUMP WAS PUT ON AS A NEW VEHICLE GUARANTEE. THERE WERE NO ACCIDENTS OR INJURIES. *SC . *AK UPDATED 11/16/05. *JB