THIS IS IN REFERENCE TO A CONCERTONE 5.1 DOLBY SURROUND SYSTEM MODEL ZX600 INSTALLED IN MY 2007 CEDAR CREEK SILVERBACK TRAVEL TRAILER MANUFACTURED BY FOREST RIVER INC. I PURCHASED THIS NEW TRAVEL TRAILER IN MARCH 2007 FROM TOM JOHNSON CAMPING IN CONCORD, NC. INCLUDED AS A $360 OPTION WAS THE SUBJECT CONCERTONE UNIT. SINCE PUR…
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THIS IS IN REFERENCE TO A CONCERTONE 5.1 DOLBY SURROUND SYSTEM MODEL ZX600 INSTALLED IN MY 2007 CEDAR CREEK SILVERBACK TRAVEL TRAILER MANUFACTURED BY FOREST RIVER INC. I PURCHASED THIS NEW TRAVEL TRAILER IN MARCH 2007 FROM TOM JOHNSON CAMPING IN CONCORD, NC. INCLUDED AS A $360 OPTION WAS THE SUBJECT CONCERTONE UNIT. SINCE PURCHASING THIS CAMPER, THE CONCERTONE UNIT HAS BEEN REPLACED FOUR TIMES BY TOM JOHNSON CAMPING, BECAUSE THESE UNITS FAILED TO OPERATE AFTER 6-9 MONTHS. THE CURRENT UNIT IN MY TRAVEL TRAILER WAS REPLACED BY TOM JOHNSON EARLIER THIS YEAR. CONCERTONE HAS A ONE YEAR WARRANTY. THE CURRENT UNIT IS DEFECTIVE AND WILL NOT OPERATE. AFTER BEING IN THE RADIO FUNCTION FOR ABOUT FIVE MINUTES, IT ERRATICALLY AND LOUDLY MOVES BETWEEN THE RADIO FUNCTION AND LOAD A DISK, AND THE LIGHTS ON ITS DASHBOARD FLASHES ON AND OFF. WHEN I TRY TO SHUT THE UNIT OFF, IT SOMETIMES POWERS DOWN, AND SOMETIMES NOT. WHEN I'M ABLE TO POWER THE UNIT DOWN, IT WILL POWER UP ALL BY IT SELF, AND ONCE AGAIN MOVES ERRATICALLY AND LOUDLY BETWEEN THE RADIO FUNCTION AND LOAD A DISK. I HAVE CUT OFF THE 12 VOLT POWER SOURCE TO THIS CONCERTONE UNIT BY REMOVING ITS 15-AMP FUSE. MY RECENT EXPERIENCE CAUSES ME TO HAVE A SAFETY CONCERN WITH AN ELECTRICAL DEVICE THAT RANDOMLY POWERS UP AT WILL AND OPERATES ERRATICALLY WHEN I'M NOT AT HOME. I REPORTED THIS PROBLEM LAST WEEK TO TOM JOHNSON CAMPING AND FOREST RIVER INC, AND THEY BOTH HAVE REFUSED TO FIX THIS SAFETY ISSUE. *TR
ON CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH HICKORY SPRINGS "BIG EASY TRIPLE STEPS," AN IMPROPER ENGAGEMENT OF THE BOTTOM STEP PIVOT ARM WITH THE FORMED STOP EDGE OF THE MIDDLE STEP SUPPORT BRACKET CAN RESULT IN THE BOTTOM STEP ROTATING TO AN UNSAFE DOWNWARD ANGLE.
Consequence & remedy
Consequence: A PERSON COULD BE INJURED SHOULD THE STEP GIVE WAY WHILE BEING USED TO ENTER OR EXIT THE TRAILER.
Remedy: DEALERS WILL INSPECT THE TRAILERS FOR THE MANUFACTURING DATE STICKER TO VERIFY THE DATE OF PRODUCTION OF THE STEP AND, IF NECESSARY, WILL WELD STOCK TO EACH SIDE OF THE LOWER (TRIPLE) STEP STOP EDGES. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT CEDAR CREEK, PUMA, OR SABRE AT 1-574-389-4600.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2007 Cedar Creek Trailer Problems, Complaints & Recalls | Skip That Year