2012 CAN-AM Spyder Rt

WHEN DRIVING VEHICLE WITH FACTORY TRAILER ATTACHED THE LIGHT CONNECTION FROM TRAILER TO VEHICLE FAILED. THE LOCK ON VEHICLE BROKE ALLOWING THE TRAILER CORD TO BECOME DISCONNECTED. THIS MEANS THERE ARE NO LIGHTS, TURN SIGNAL OR BRAKE LIGHTS ON THE TRAILER. THIS IS IMPOSSIBLE FOR THE DRIVER TO DETERMINE UNTIL THE DRIVER STOPS AND DISMOUNTS THE VEHICLE. I BELIEVE THAT BRP (THE MANUFACTURE) IS AWARE OF THIS SAFETY ISSUE BECAUSE PARTS ARE NO LONGER AVAILABLE BUT HAVE ISSUED AN UPDATED PART NUMBER FOR REVISED PARTS. BRP FEELS IT IS THE CUSTOMERS RESPONSIBLITY TO PURCHASE THE REPLACEMENT PARTS AT A COST OF APPROX. FIVE HUNDRED DOLLARS. IT IS MY BELIEF THAT BECAUSE THE OWNER HAS NO WAY OF KNOWING ABOUT THIS PROBLEM UNTIL IT OCCURS AND IT BECOMES AN IMMEDIATE SAFETY ISSUE BRP SHOULD HAVE ISSUED A RECALL FOR REPLACEMENT ON ALL EFFECTED VEHICLES. I FEEL THIS PART IS DEFECTIVE, BRP KNOWS IT IS DEFECTIVE AND CHOOSES TO PROFIT FROM SELLING UPDATED PARTS RATHER THAN RECALLING THE DEFECTIVE VEHICLES FOR UPGRADE.. THIS PUTS THE RIDER AND HIS PASSENGER IN A DANGEROUS, ILLEGAL AND LIFE THREATENING POSITION. I AM ASKING FOR THE NTSB TO LOOK INTO THIS SITUATION BEFORE SOMEONE IS KILLED BECAUSE OF IT. YOU CAN REFERENCE MY CASE WITH BRP. CASE # [XXX] THE DEALER WHO SOLD THIS VEHICLE NEW ALSO BELIEVES THIS IS A SERIOUS SAFETY CONCERN AND SHOULD HAVE BEEN REPAIRED AT MANUFACTURES COST. I HAVE OWNED THIS VEHICLE SINCE NEW AND THIS IS THE SECOND TIME THE CONNECTION FAILED, ALTHOUGH THE FIRST TIME APPROX. TWO AND A HALF YEARS AGO I THOUGHT I HAD FAILED TO PROPERLY LOCK CONNECTION. THIS TIME WHEN IT FAILED THE LOCK WAS COMPLETELY MISSING. BRP RESPONSE TO MY CLAIM WAS THAT THE PLUG WAS IMPROPERLY INSTALLED. IT WAS A FACTORY INSTALLATION. NOTHING HAD BEEN CHANGED FROM NEW. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

TURN SIGNAL SWITCH DOES NOT CANCEL PROPERLY (MANUALLY). WHEN SIGNALING A RIGHT TURN (FOR EXAMPLE), DEFINITIVELY PRESSING THE SWITCH TO CANCEL FREQUENTLY CAUSES THE LEFT SIGNAL TO FLASH. IN SOME CIRCUMSTANCES, THE LEFT SIGNAL BEGINS TO FLASH AS IF IT WAS PRESSED TO SIGNAL A LEFT TURN. THE ISSUE CAN BE REPRODUCED WHEN THE VEHICLE IS STOPPED, SAFELY ENSURING THE SWITCH IS BEING PRESSED PROPERLY. WHEN DRIVING, THIS RESULTS IN A POTENTIALLY HAZARDOUS SITUATION. IT IS NECESSARY TO LOOK AT THE DASH TO VERIFY THAT THE SIGNAL HAS BEEN PROPERLY CANCELED; TAKING THE RIDER'S ATTENTION AWAY FROM THE ROAD AND TRAFFIC AHEAD. OFTEN TIMES, GETTING THE TURN SIGNAL TO CANCEL TAKES SEVERAL TRIES; AND CONSUMES SEVERAL SECONDS WHILE DRIVING. DEALERSHIP HAS ALREADY REPLACED THE SWITCH ONCE. IT IMPROVED FOR A SHORT TIME - NOW ITS BACK TO MALFUNCTIONING REGULARLY. THIS FAILURE HAS OCCURRED SINCE THE VEHICLE WAS PURCHASED. *TR

WHEN MANUALLY TURNING THE TURN SIGNALS OFF AFTER CHANGING TRAFFIC LANES, THE LEFT TURN SIGNAL WILL FLASH OR TURN ON. THIS HAS BEEN HAPPENING SINCE THE MOTORCYCLE WAS BRAND NEW. SOMETIMES IT BECOMES ALMOST IMPOSSIBLE TO TURN THE TURN SIGNALS OFF BECAUSE EVERY TIME YOU MASH THE BUTTON THE LEFT TURN SIGNAL COMES ON. AT THE 4500 MILE CHECKUP I HEAD THE TURN SIGNAL SWITCH REPLACED AND IT WORKED FOR 5 MILES AND THEN STARTED ACTING UP AGAIN AND IS NOW DOING EXACTLY WHAT IT WAS DOING BEFORE. I CARRIED IT BACK TO THE DEALERSHIP TO HAVE THE SWITCH REPLACED AGAIN AND EVERY CAN-AM WE TESTED ON THE LOT DID THE SAME THING. EVEN IF THE TURN SIGNAL WAS NOT ON AND YOU MASHED THE BUTTON IN THE LEFT TURN SIGNAL WOULD BLINK. THE DEALERSHIP CALLED THE OEM AND THEY ASSIGNED IT A TROUBLE TICKET NUMBER AND SAID IT WAS AN ON-GOING ISSUE AND WHEN THEY FOUND A SOLUTION THEY WOULD FIX IT. IT'S BEEN A YEAR AND THERE HAS BEEN NO ATTEMPT TO REPAIR THIS TURN SIGNAL PROBLEM OR ANY WORD FROM THE OEM THAT THEY ARE WORKING ON IT. WHEN GOING THROUGH A MAJOR CITY LIKE DALLAS OR AUSTIN AND CHANGING LANES AND HAVING THE LEFT TURN SIGNAL COME ON OR REFUSE TO GO OFF AND THEN HAVING TO MESS WITH IT WHILE IN HEAVY TRAFFIC POSES A SAFETY ISSUE FOR THE DRIVER. *TR