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2016 Cadillac Xts

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2016 Cadillac Xts do not stand out strongly from the model-year median of 22.

Counts are not adjusted for sales, age, mileage exposure or reporting. A lower count does not establish that a car is problem-free.

About this comparison →
22Owner complaints

Model-year median: 22

0Recall campaigns

View recall details →

0Investigations

View investigation details →

Check a VIN with NHTSA ↗ Model-level counts do not show whether a particular VIN is affected or repaired.

Inspection summary

2016 Cadillac Xts

NHTSA snapshot: September 18, 2026. 22 owner complaints · 0 recall campaigns · 0 investigations.

Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.

Top reported categories (up to 5)

  • Electrical System: 7 reports
  • Unknown Or Other: 5 reports
  • Fuel/propulsion System: 2 reports
  • Seat Belts: 2 reports
  • Wheels: 2 reports

Full reported-category list and vehicle report

Recall links

    No recall campaigns in this snapshot.

    Check a VIN with NHTSA. Model-level history does not establish whether a particular VIN is affected or repaired.

    Print the top reported categories, recall links, snapshot date and comparison limits.

    How this year compares

    Owner complaints by model year

    Other model years Selected year
    103
    2013    50
    2014    14
    2015    22
    2016    24
    2017    7
    2018    5
    2019
    Compare all Xts years →

    Counts vary with age, sales, mileage exposure and reporting. They are not failure rates.

    What owners reported most

    Electrical System
    7    Unknown Or Other
    5    Fuel/propulsion System
    2    Seat Belts
    2    Wheels
    2
    All reported categories
    Air Bags
    1    Engine
    1    Power Train
    1    Steering
    1    Structure
    1    Suspension
    1    Tires
    1

    Tap a category to read its complaints. One report may name several components.

    When problems were reported

    Mileage at the reported incident

    Limited mileage data: 9 of 22 reports include usable mileage. There isn’t enough coverage to show a useful chart.

    NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

    What to inspect

    Issues worth paying extra attention to based on owner reports.

    • Electrical System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
    • Fuel/propulsion System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
    • Seat Belts. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

    NHTSA owner reports · September 18, 2026 snapshot.

    1 crash reports0 fire reports0 injury reports

    Unknown Or Other complaints

    5 reports
    Clear category filter
    Mileage unknown · Jun 30, 2023
    Unknown Or Other

    The screen on the Cadillac CUE system has cracked/spidered and now has become a serious safety issue. You have to continuously fumbled around pressing buttons while driving. I have contacted GM numerous times and have gotten the run around. I understand that there are a few class action lawsuits still ongoing over this safety is…

    Read full complaint

    The screen on the Cadillac CUE system has cracked/spidered and now has become a serious safety issue. You have to continuously fumbled around pressing buttons while driving. I have contacted GM numerous times and have gotten the run around. I understand that there are a few class action lawsuits still ongoing over this safety issue. Is the NHTSA looking into this problem?

    NHTSA ODI #11529742

    Mileage unknown · Jun 19, 2023
    Unknown Or Other

    Spider cracks in CUE system not allowing visibility during reverse, safety concern.

    NHTSA ODI #11527798

    Mileage unknown · Mar 23, 2023
    Unknown Or Other

    Transmission issues. In Virginia in addition to other states with same issues. Judge IN Michigan order class action suit to go forward against GM. Virginia cars should added to the list of other 26 states identified by the court.

    NHTSA ODI #11513373

    Mileage unknown · Aug 30, 2021
    Unknown Or Other

    I came out to my car last year in the summer and my screen was shattered in the corner it has gotten worse and not I can not even use the touch screen any longer.

    NHTSA ODI #11431117

    1,400 miles · Jul 20, 2016
    Unknown Or Other

    WHILE DRIVING ON HIGHWAY I-5 CAR STARTED JERKING AND DID NOT WANT TO ACCELERATE WHEN I PUT MY FOOT ON THE GAS. I PULLED OVER AND RESTARTED THE CAR IT WOULD NOT GO IN GEAR AND MOVED 2-3 MILES AN HOUR AT A TIME. TRIED PUTTING IT IN REVERSE AND WOULD NOT MOVE AT ALL. I WAS NOT FAR FROM DEALERSHIP SO ON THE HIGHWAY WITH FLASHING C…

    Read full complaint

    WHILE DRIVING ON HIGHWAY I-5 CAR STARTED JERKING AND DID NOT WANT TO ACCELERATE WHEN I PUT MY FOOT ON THE GAS. I PULLED OVER AND RESTARTED THE CAR IT WOULD NOT GO IN GEAR AND MOVED 2-3 MILES AN HOUR AT A TIME. TRIED PUTTING IT IN REVERSE AND WOULD NOT MOVE AT ALL. I WAS NOT FAR FROM DEALERSHIP SO ON THE HIGHWAY WITH FLASHING CAUTION LIGHTS MADE IT TO DEALERSHIP. THE CAR HAS BEEN WITH THE CERTIFIED GM DEALERSHIP FOR 6 WEEKS A 2016 CADILLAC XTS WITH 1400 MILES DEALERSHIP MECHANIC STATES CAR NEEDS A NEW TRANSMISSION. GM HAS YET TO MAKE A DECISION AND WANT TO PUT A REBUILD TRANSMISSION IN THE CAR. THERE HAS TO BE A FACTORY DEFECT THAT JEAPORDIZED MY SAFETY AND OTHERS SAFETY ON THE HIGHWAY THAT GM IS NOT WILLING TO ACKNOWLEDGE.

    NHTSA ODI #10886285

    Recall campaigns

    0

    No recalls in this snapshot.

    Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

    Defect investigations

    0

    No exact-year investigations in this snapshot.

    An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.