2013 Cadillac Xts

I PURCHASED THIS VEHICLE OCTOBER 20TH 2017 AND WITHIN 2 WEEKS THE SERVICE DRIVER ASSISTANCE SYSTEM LIGHT CAME ON. TOOK IT TO DEALER WAS TOLD WAS OLD CODE AND ERASED A FEW DAYS LATER SAME MESSAGE CAME ON WAS TOLD DASH WAS CLEARED AND GM CASE FILED. A FEW DAYS LATER LIGHT CAME ON FOR 3RD TIME. DEALER TOYED US AROUND ABOUT FIXING IT BUT FINALLY SUPPOSEDLY DID WITH NEW SENSORS IN SEAT. SINCE THEN I HAVE BEEN HAVING MAJOR ELECTRICAL ISSUES WITH MY ABS SYSTEM AND KEY FOB. KEY FOB BECOMES UNRESPONSIVE AND ABS LIGHT COMES ON AND OFF. TOOK CAR TO DEALERSHIP WAS TOLD ABS SENSOR WAS SUPPOSEDLY BROKE AND NOT COVERED UNDER WARRENTEE AND THEY REFUSED TO FIX THE ISSUE FOR ME. I AM VERY AFFRAID TO DRIVE THE VEHICLE IT SITS PARKED IN MY YARD AND I PAID OVER 20K FOR IT. I FEEL I HAVE BEEN TAKEN ADVANTAGE OF BECAUSE I HAVE A DISABILITY WITH MY SPEECH. I HAVE DOCUMENTATION ABOUT KEY FOB AND ABS I CAN SEND IF NEEDED. THE CAR WAS DRIVING WHEN THE ABS LIGHT CAME ON WENT OFF AND TRACTION CONTROL CAME ON THEN OFF THEN BACK ON. THE KEY FOB WOULDNT WORK WHEN TRYING TO TURN CAR OFF BECAUSE IT HAS PUSH BUTTON THE FOB CONTROLLS STARTING IT AND TURNING IT OFF.

MY WIFE AND I WERE TRAVELING AT INTERSTATE SPEED -( 70 MPH) ABOUT 4 PM WHEN A LOUD EXPLOSION OCCURRED IN THE REAR PART OF THE CAR. IT CAUSED THE CAR TO SWERVE AND DROP ABOUT 6 INCHES. I ALMOST HITTING AN 18 WHEELER AND THERE WAS ANOTHER 18 WHEELER BEHIND ME. OTHER CARS AROUND ME STARTED TO BLOW THEIR HORNS IN ALARM. I CAREFULLY SLOWED THE CAR WHILE, PUTTING ON THE EMERGENCY FLASHERS, AND MOVED TO THE RIGHT LANE ATTEMPTING TO FIND AN EMERGENCY PARKING PLACE. I FELT I NEEDED TO ASSESS THE DAMAGES. THERE WAS NO PLACE TO STOP! I WAS FORCED TO DRIVE @ A MILE TO AN EXIT RAMP WHERE I COULD SAFELY STOP AND CALL THE CADILLAC SERVICE DEPT. THE SERVICE TECH RECOMMENDED I DRIVE IT TO THE NEAREST DEALER (AUSTIN TX - 35 MILES AWAY) OR LIMP 60 MILES TO SAN ANTONIO WHERE I PURCHASED THE CAR AND HAVE IT SERVICED). MY WIFE IS NOT WELL AND I SELECTED SAN ANTONIO FOR MEDICAL REASONS. THE DASH WARNING INDICATOR STATED, "LEVELING DEVICE SERVICE NEEDED." SAN ANTONIO'S CADILLAC SERVICE MGR.STATED TWO PROBLEMS NEEDED REPAIRING: 1) BOTH AIR BLATHERS EXPLODED AND 2) THE LEVELING AIR COMPRESSOR NEEDED REPLACING. THIS IS THE SECOND TIME THIS CAR WAS SEEN BY THIS DEALERSHIP FOR LEVELING PROBLEMS. THIS WAS A VERY SERIOUS EXPERIENCE FOR ME, A COMBAT VETERAN AND SENIOR CITIZENS NEAR AGE 80 . MY WIFE AND I COULD HAVE CAUSED A VERY BAD ACCIDENT IN THE MIDDLE OF HEAVY COMMUTER TRAFFIC ON I-35 IN AUSTIN TX IN RUSH HOUR TRAFFIC. I HAVE NEVER HAD AN AUTO DRIVING ACCIDENT IN MY LIFE. THIS EXPERIENCE WAS FREIGHTING AND I AM RELIVING THE DRAMA OF HOW BAD IT COULD HAVE BEEN FOR THE TWO OF US. I NO LONGER TRUST THE CAR AND FEEL I MAY BE FORCED TO TRADE EARLY EVEN THOUGH I JUST PURCHASED AN EXTENDED WARRANTY TO 85K OR JULY 2020 WHICH EVER OCCURS FIRST.. CALL ME AT[XXX] IF YOU NEED MORE DATA. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHILE DRIVING ON EXPRESSWAY GOING APPROXIMATELY 70 MPH SUNROOF GLASS SUDDENLY EXPLODED OUT OF NOWHERE, GLASS SHATTERED AND SPREAD ALL THROUGHOUT MY CAR DROPPING ONTO MYSELF MY WIFE AND MY CHILDREN. THERE WAS A LOUD BOOM FROM THE GLASS SHATTERING WHICH WAS VERY STARTLING WHILE DRIVING. MAJOR CONCERN IS THAT THERE COULD HAVE BEEN AN ACCIDENT FROM LOSS OF CONTROL OF THE VEHICLE. THE WEATHER WAS CLOUDY AND TEMPERATURE WAS ABOUT 60 DEGREES. NO DEBRIS PRESENT, THERE WAS NO CAR IN FRONT OF ME OR TO THE SIDE OF ME. I WAS NOT GOING UNDER AN UNDERPASS. FROM THE STARTLING NOISE THERE COULD HAVE BEEN AN ACCIDENT WHICH MAY HAVE CAUSED ME OR MY FAMILY HARM OR DEATH. I BELIEVE THESE SUNROOFS NEED ANOTHER LOOK.