2024 Cadillac XT6

The vehicle has had breaking issues since I purchased it in September 23, 2023. On April 26, 2025 the car completely shut down while driving it for no apparent reason. Took it to the certified Cadillac dealer (see picture). Said, it was fixed. May 11, 2026 started doing it again while driving, turning, backing up or at a light. Breaks keep saying need to be serviced too. Had it towed in to Cadillac dealer they can’t get it to repeat problem or get codes to find out problem. I got Cadillac involved to help. Case number 98248412. Had to pick car up today spoke again with service manager at Cadillac dealer. He said, car has major issues and it’s rearing its ugly head (car is defective). He can’t get the codes because whatever is going on with car it’s not talking to the computer. I’ve been on a major highway and the car just shuts down. I’ve asked Cadillac to repurchase the car because I am afraid of being in a major accident and killed because I never know when the car will shut down. Cadillac told, me to keep driving the car until it showed up again and they would not repurchase it. If I get rear ended on a 4 line highway by a semi truck because the car just shut down myself and family could be killed.

While driving the dashboard screen goes blank including the radio. If using adaptive cruise control it also shuts off. After five or six minutes the cadillac symbol will appear on the radio screen and the dashboard screen will begin to sign back on. You must reset the cruise control. Everything on the dash is black including the speedometer and gages. This has occurred numerous times and the dealer informed me that there is no recall and no solution to the problem. My son has a 2023 Chevrolet Tahoe with the same problem. The first time it happened was on an isolated road at 10:30 PM. I pulled over, not understanding what was occurring. I consider this dangerous not know what’s going on how long if will last

The contact owns a 2024 Cadillac XT6. The contact stated that while driving at an undisclosed speed, the instrument panel stopped functioning, failing to display pertinent vehicle safety information. The vehicle was taken to the dealer, who determined that the instrument panel required a software update. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the instrument panel. The contact was informed that the instrument panel needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V459000 (Electrical System); the VIN was included, but the remedy was ineffective. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,200.

The contact owns a 2024 Cadillac XT6. The contact received notification of NHTSA Campaign Number: 24V459000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the steering wheel had seized, and the instrument panel failed to function as needed. In addition, the contact had received a service alert via the Cadillac App that the ABS had failed. The check engine warning light was illuminated. The vehicle was taken to a local dealer where a system update was performed. The vehicle was repaired temporarily, and the check engine warning light illuminated again. The vehicle was taken to another local dealer where a system update was performed at Cadillac of Naperville (1507 W Ogden Ave, Naperville, IL 60540). The contact stated that the parts to complete the recall associated with the vehicle were not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000. Parts distribution disconnect.

Rear camera stopped working. Normally when car was put in Reverse the rearview camera would show you what is behing your car. This camera stopped working in this car. When in reverse a red triangke pops uo indicating some type of malfunction and a red circle with a camera inside with a line going across indicatimg there in no camera. It was working the day before fine and it just stopped working the next day. There is no physical damage to camera or car in general.