NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
66 reportsMileage unknown · Nov 27, 2021
SteeringSuspensionUnknown Or Other
When I get on the freeway and go around 68 mph my vehicle starts shaking and I constantly get a stabilitrak message that flashes on and off. I have to hold the steering will tight because it swerves a little and had to start driving away from cars. I took it to get the wheels balanced and it still does the same thing. The mechan…
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When I get on the freeway and go around 68 mph my vehicle starts shaking and I constantly get a stabilitrak message that flashes on and off. I have to hold the steering will tight because it swerves a little and had to start driving away from cars. I took it to get the wheels balanced and it still does the same thing. The mechanic from the dealer ship I purchased the vehicle from said he could not find anything wrong with it.
NHTSA ODI #11441811
Mileage unknown · Nov 23, 2021
Power Train
Transmission While at a red light/complete stop car will jerk out of nowhere for no reason. It also did it while driving down hill at a steady speed of 70 mph. Could have been a bad accident if a big rig or other vehicles would have been behind me.
NHTSA ODI #11441505
32,000 miles · Nov 22, 2021
Electrical SystemSteering
The contact owns a 2018 Cadillac XT5. The contact stated while the vehicle was stationary at a traffic light, the Stabilitrak warning light was illuminated for a short time and turned off when depressing on the accelerator pedal. The contact stated that on 11/19/2012, while his wife was driving 45 mph, the reduced steering capac…
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The contact owns a 2018 Cadillac XT5. The contact stated while the vehicle was stationary at a traffic light, the Stabilitrak warning light was illuminated for a short time and turned off when depressing on the accelerator pedal. The contact stated that on 11/19/2012, while his wife was driving 45 mph, the reduced steering capacity, pull over immediately and other multiple unknown warning lights were illuminated. The driver stated that the steering wheel became difficult to turn however, the driver was able to continue driving to her residence. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,000.
NHTSA ODI #11441284
80,264 miles · Jun 24, 2021
Electrical SystemEngine
The contact owns a 2018 Cadillac XT5. The contact stated while driving at various speeds, the vehicle stalled. The contact stated all of the warning lights were illuminated on the control panel. The vehicle was taken to the local dealer on three different occasions where it was diagnosed with nothing needing to be replaced. The …
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The contact owns a 2018 Cadillac XT5. The contact stated while driving at various speeds, the vehicle stalled. The contact stated all of the warning lights were illuminated on the control panel. The vehicle was taken to the local dealer on three different occasions where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,264. Consumer stated vehicle completely shuts off and on without no codes or error messages.
NHTSA ODI #11422217
Mileage unknown · Jun 22, 2021
Unknown Or Other
while driving my vehicle, the rear portion of the sunroof suddenly just exploded, with the glass completely shattering. it sounded like an explosion. There were no exterior causes for this...just a release of pressure that was inherent in the window from manufacturing. there was no other damage to the vehicle. i was on a woo…
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while driving my vehicle, the rear portion of the sunroof suddenly just exploded, with the glass completely shattering. it sounded like an explosion. There were no exterior causes for this...just a release of pressure that was inherent in the window from manufacturing. there was no other damage to the vehicle. i was on a wooded part of the road, so nobody was around to throw an object, and there was no vehicle in front of me to kick up some sort of road debris.
NHTSA ODI #11421915
Mileage unknown · Jun 18, 2021
Electrical SystemService BrakesVehicle Speed Control
The accelerator on the car started to excel and shift in traffic where I had to pull over. Over the last few months the car has had some electrical issues with the braking and collision alerts going off and the car stopping which the dealer said they couldn't find the problem. Also the brakes since purchasing the vehicle has had…
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The accelerator on the car started to excel and shift in traffic where I had to pull over. Over the last few months the car has had some electrical issues with the braking and collision alerts going off and the car stopping which the dealer said they couldn't find the problem. Also the brakes since purchasing the vehicle has had to be switched out several times and now the parking brake light is on after being repaired 2 times. This car is definitely unsafe and the dealer insist it is.
NHTSA ODI #11421377
51,300 miles · Dec 27, 2020
Vehicle Speed Control
CAR HAS TWICE ATTEMPTED TO ACCELERATE WHEN NOT GOING VERY FAST AS IF IT WAS ATTEMPTING TO GET BACK TO WHAT THE CRUISE CONTROL WAS SET FOR. CRUISE CONTROL WAS NOT ON AND I HAVE NEVER USED IT SINCE I PURCHASED THE CAR. IT DOES NOT WANT TO STOP ACCELERATING WHEN I TAP THE BRAKE AND HAVE HAD TO BRAKE SEVERAL TIMES TO GET THE ACCE…
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CAR HAS TWICE ATTEMPTED TO ACCELERATE WHEN NOT GOING VERY FAST AS IF IT WAS ATTEMPTING TO GET BACK TO WHAT THE CRUISE CONTROL WAS SET FOR. CRUISE CONTROL WAS NOT ON AND I HAVE NEVER USED IT SINCE I PURCHASED THE CAR. IT DOES NOT WANT TO STOP ACCELERATING WHEN I TAP THE BRAKE AND HAVE HAD TO BRAKE SEVERAL TIMES TO GET THE ACCELERATING TO STOP. BOTH TIMES I WAS IN TRAFFIC BUT NOT GOING VERY FAST AS I WAS ACCELERATING FROM BEING STOPPED AT LIGHT. THERE WAS NO ACCIDENT AS I WAS ABLE TO GET THE VEHICLE UNDER CONTROL AND EVENTUALLY TO HAVE THE ACCELERATING STOP. I TRIED TO CALL THE CADILLAC CUSTOMER SERVICE NUMBER BUT WAS UNABLE TO GET THROUGH DUE TO THE HOLIDAYS. I INTEND TO TAKE IT TO SERVICE PLACE TOMORROW TO CHECK IF THE THROTTLE MIGHT BE DIRTY OR DEFECTIVE BUT AM WONDERING IF THERE MIGHT BE SOMETHING WRONG WITH THE SOFTWARE CONTROLLING THE FEATURES OF THE CAR.
NHTSA ODI #11385095
56,000 miles · Sep 17, 2020
Service Brakes
TWO ISSUES INVOLVING THE BRAKES. FRONT BRAKE PADS SQUEAK WHEN MOVING SLOWLY, ESPECIALLY IN THE MORNING OR WHEN MOVING IN A DRIVE THROUGH LINE. THE SECOND IS THE BRAKE PEDAL LOSES PRESSURE OVER NIGHT OR EXTENDED PERIODS OF NON-USE. IT DOES NOT OCCUR EVERY NIGHT. BRAKE PEDAL IS DIFFICULT TO PUSH TO START THE CAR.
NHTSA ODI #11355534
26,000 miles · Aug 19, 2020
Unknown Or Other
TIRES ON GM VEHICLES, INCLUDING MINE, HAVE BEEN SOLD WITH DERELICT TIRES MANUFACTURED BY MICHELIN. I WAS RECENTLY TOLD THAT MY TIRES WOULD NOT PASS INSPECTION AR 26,000 MILES. TODAY I WAS TOLD BY A RELATIVE THAT THEY WERE TOLD THE SAME AND THEIR TIRES HAVE ONLY 16,000 MILES ON THEM. WE HAVE BOTH BOUGHT NEW TIRES THROUGH THE DEAL…
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TIRES ON GM VEHICLES, INCLUDING MINE, HAVE BEEN SOLD WITH DERELICT TIRES MANUFACTURED BY MICHELIN. I WAS RECENTLY TOLD THAT MY TIRES WOULD NOT PASS INSPECTION AR 26,000 MILES. TODAY I WAS TOLD BY A RELATIVE THAT THEY WERE TOLD THE SAME AND THEIR TIRES HAVE ONLY 16,000 MILES ON THEM. WE HAVE BOTH BOUGHT NEW TIRES THROUGH THE DEALERSHIP UNDER A DISCOUNTED PLAN BY GM BECAUSE OF THIS ISSUE. I FIND IT ABSURD AT ANY COST THAT I WOULD BE RESPONSIBLE FOR THIS MONETARY RESPONSIBILITY DUE TO THE MANUFACTURER OF THE TIRES AND GM KNOWING OF THE POOR QUALITY OF THESE TIRES. WHY WEREN'T WE ADVISED OF THIS TIRE ISSUE AT POINT OF PURCHASE ? THIS SEEMS LIKE A 'SCAM' TO RIP OFF THE CONSUMER.
NHTSA ODI #11350228
45,000 miles · Jul 2, 2020
Power TrainCrash
I WAS STOPPED BY A ROAD CREW. THERE WERE 3 CARS IN FRONT OF ME AND AS I WAITED FOR THEM TO LET US THROUGH ABOUT 10 CARS WERE STOPPED BEHIND ME. I WAS LISTENING TO THE RADIO WHEN I HAD THE WEIRD SENSATION THAT I WAS GOING BACKWARDS INSTEAD OF BEING STOPPED. I LOOKED AROUND, REALIZED I WAS GOING BACKWARDS AND WENT TO HIT THE BREA…
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I WAS STOPPED BY A ROAD CREW. THERE WERE 3 CARS IN FRONT OF ME AND AS I WAITED FOR THEM TO LET US THROUGH ABOUT 10 CARS WERE STOPPED BEHIND ME. I WAS LISTENING TO THE RADIO WHEN I HAD THE WEIRD SENSATION THAT I WAS GOING BACKWARDS INSTEAD OF BEING STOPPED. I LOOKED AROUND, REALIZED I WAS GOING BACKWARDS AND WENT TO HIT THE BREAK BUT MY CAR HAD ALREADY HIT THE CAR BEHIND ME. THE MAN IN THE CAR BEHIND ME TOLD THE POLICE OFFICER THAT RESPONDED THAT HE DID NOT SEE BACK UP LIGHTS OR ANY INDICATOR THAT THE CAR WAS IN REVERSE. I DIDN'T TOUCH THE GEAR SHIFT. THERE IS NO REASON FOR THE CAR TO GO IN REVERSE. THE PHOTO BELOW SHOWS THE DAMAGE DONE TO THE CAR MY VEHICLE HIT.
NHTSA ODI #11337124