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2017 Cadillac XT5

Owner reports · Recalls · Investigations

When problems were reported

Mileage at the reported incident

68 reports with mileage · 54 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports0 fire reports2 injury reports

What owners actually said

122 reports
Mileage unknown · Oct 29, 2025
Engine

Catalytic Converter on my 2017 XT5 had weld crack Oct 2025. Causing loud noise and exhaust to enter cabin of vehicle. This was the second convertor to do this. In 2023 I had to have the other catalytic convertor on this same vehicle changed out by the Sewell Cadillac dealership for the same problem. That time I only had 50,000 m…

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Catalytic Converter on my 2017 XT5 had weld crack Oct 2025. Causing loud noise and exhaust to enter cabin of vehicle. This was the second convertor to do this. In 2023 I had to have the other catalytic convertor on this same vehicle changed out by the Sewell Cadillac dealership for the same problem. That time I only had 50,000 miles on the car so the dealership did it for free (after I found that they had to cover up to 80,000 and they acted like they didn't know that and had quoted me $2000). This time in 2025 I had 80,805 miles so I had to pay $1010 to have it replaced by an outside repair shop. The technician says since we had to have them both replaced and the car is only 8 years old, it is probably a design flaw. He told me to report it. I see another complaint for the same thing and I see they did a recall on some from California vehicles for something with the catalytic convertor and a recall on some in 2022 and 2023 vehicles for an issue with the catalytic convertor. I expected better from GM and Cadillac. I wonder how many other Cadillac XT5 owners have had this problem but haven't known to report it. You should contact the Cadillac dealerships and see how many they have changed out.

NHTSA ODI #11696335

Mileage unknown · Sep 11, 2025
Lane DeparturePower TrainSteering

Check engine code p0128. driver assistance, air conditioning and steering affect.

NHTSA ODI #11686543

Mileage unknown · Sep 2, 2025
Engine

An issue is pipe cracking at the left catalytic converter mounting flange weld, causing exhaust noise, odor, and potential emission system failure. It just cost $2013.00 to have fixed.

NHTSA ODI #11684477

15,000 miles · Jun 24, 2025
Suspension

The contact owns a 2017 Cadillac XT5. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from underneath the vehicle while accelerating or decelerating. There were no warning lights illuminated. While having the tires replaced, the contact was informed that the rear toe lin…

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The contact owns a 2017 Cadillac XT5. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from underneath the vehicle while accelerating or decelerating. There were no warning lights illuminated. While having the tires replaced, the contact was informed that the rear toe links were loose. The vehicle was taken to the local dealer two years prior for a toe link replacement, but the failure occurred. The manufacturer was not contacted. The failure mileage was approximately 15,000.

NHTSA ODI #11668828

Mileage unknown · Jun 24, 2025
Electrical SystemVisibility/wiper

There is an open service bulletin on my car - 17128 Potential Loss of HVAC Control. This loss of control affects the defrost on the vehicle making it very dangerous to drive when it is raining out as it severally reduces visibility.

NHTSA ODI #11668812

Mileage unknown · May 20, 2025
Electrical SystemUnknown Or Other

Steering reduced assist drive with care on the dash board . It states drive with caution not sure if this is dangerous or even driveable I am 8 months pregnant and now I don’t have a car I am scared to drive it. Thermostat stopped working & fan is running and won’t stop

NHTSA ODI #11662143

78,146 miles · May 16, 2025
Steering

The contact owns a 2017 Cadillac XT5. The contact stated that while her husband was driving at approximately 50 MPH, the vehicle lost power steering functionality. The contact stated that the power steering assist message was displayed. The vehicle was taken to the local dealer where it was diagnosed and determined that the powe…

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The contact owns a 2017 Cadillac XT5. The contact stated that while her husband was driving at approximately 50 MPH, the vehicle lost power steering functionality. The contact stated that the power steering assist message was displayed. The vehicle was taken to the local dealer where it was diagnosed and determined that the power steering assist had failed. The contact was informed that the part was on backorder. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 78,146.

NHTSA ODI #11661404

Mileage unknown · Apr 13, 2025
Steering

The power assist steering goes out and you have to manually try to steer the car the part that has to be replaced is the power assist steering module which is located in the steering assembly I have found this to be a problem with Cadillac XT5 models from 2017 through 2019 also in a Chevrolet SUV MODEL of the same years an inter…

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The power assist steering goes out and you have to manually try to steer the car the part that has to be replaced is the power assist steering module which is located in the steering assembly I have found this to be a problem with Cadillac XT5 models from 2017 through 2019 also in a Chevrolet SUV MODEL of the same years an internal memo was sent out but not notified owners

NHTSA ODI #11654335

Mileage unknown · Apr 3, 2025
Unknown Or Other

I keep getting Steering assistance is reduced Drive with care” message. I got it scanned a couple of times through mechanic shop, code comes up with a thermostat cooling issue. I have paid 2 shops to run a cooling pressure test and all come up negative. How can a steering issue error lead to a cooling issue. Took it to the deale…

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I keep getting Steering assistance is reduced Drive with care” message. I got it scanned a couple of times through mechanic shop, code comes up with a thermostat cooling issue. I have paid 2 shops to run a cooling pressure test and all come up negative. How can a steering issue error lead to a cooling issue. Took it to the dealership, probably wiped the error, stopped for a month before came back. Love the vehicle but this is pissing me off.

NHTSA ODI #11652531

Mileage unknown · Mar 18, 2025
Electrical System

In 2021, I took my car into a GM facility to be repaired bc the A/C kept going in and out. Car was under warranty, however, GM mechanic just did a “bandaid” fix and replaced the thermostat, when there was a service bulletin put out in 2017 for this very issue. 3 years later, my car is having the exact same problem, and since car…

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In 2021, I took my car into a GM facility to be repaired bc the A/C kept going in and out. Car was under warranty, however, GM mechanic just did a “bandaid” fix and replaced the thermostat, when there was a service bulletin put out in 2017 for this very issue. 3 years later, my car is having the exact same problem, and since car isn’t under warranty, GM will not fix it, even though I have proof they didn’t fix it correctly the first time. The service bulletin is titled, “17128: Service Update - Potential Loss of HVAC Control- (March 30, 2017) This issue started in October 2021 the first time, was temporarily fixed. It started again in October 2024 and is ongoing.

NHTSA ODI #11649092

Official recalls

1

16V802000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Nov 4, 2016

General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.

Consequence & remedy

Consequence: If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM's number for this recall is 16096.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.