NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
52 reports72,500 miles · Aug 6, 2013
Service BrakesVehicle Speed ControlCrash
MY WIFE WENT TO THE LOCAL GAS STATION AND AS SHE WAS PULLING IN SHE MADE A RIGHT HAND TURN PAST THE PUMPS TO PARK. SHE HIT THE BRAKES AND THE CAR SPED UP. SHE SLAMMED THEM HARDER AND IT SLIGHTLY SLOWED DOWN BUT SHE HIT 2 GUARD RAILS AND THEN CRASHED INTO THE CINDERBLOCK WALL DESTROYING THE FRONT BUMPER, BOTH FRONT FENDERS, HEADL…
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MY WIFE WENT TO THE LOCAL GAS STATION AND AS SHE WAS PULLING IN SHE MADE A RIGHT HAND TURN PAST THE PUMPS TO PARK. SHE HIT THE BRAKES AND THE CAR SPED UP. SHE SLAMMED THEM HARDER AND IT SLIGHTLY SLOWED DOWN BUT SHE HIT 2 GUARD RAILS AND THEN CRASHED INTO THE CINDERBLOCK WALL DESTROYING THE FRONT BUMPER, BOTH FRONT FENDERS, HEADLIGHTS AND THE INTERNAL ALUMINUM BUMPER WAS CRUSHED AS IT WAS DESIGNED TO DO. THE AIR BAGS DID NOT GO OFF BUT SHE WAS NOT HURT. SHE SAID THE CAR SPED UP WHILE THE BRAKES WERE DEPLOYED. ALSO, AFTER SHE HIT THE WALL SHE TRIED TO PUT THE CARD IN REVERSE BUT SHE HAD TO PUT IT IN NEUTRAL TO ACTUALLY GO IN REVERSE. THE CAR IS AT THE MECHANIC BEING FIXED AT THIS TIME BUT I AM CONCERNED ABOUT THIS SPEEDING UP INSTEAD OF STOPPING WHEN THE BRAKES ARE APPLIED... THIS IS NOT A GOOD THING AND THE INSURANCE COMPANY SAID IT WAS UP TO ME TO FIND THE CAUSE. SOMEONE FROM CADILLAC OR NHTSA NEEDS TO COME AND LOOK AT THIS BEFORE THE CAR IS FIXED. *TR
NHTSA ODI #10533919
56,780 miles · Jun 5, 2013
Air Bags
WHEN THE CAR IS STARTED THE SERVICE AIR BAG LIGHT STAYS ON. I HAVE TO SHUT THE CAR OFF AND EXIT THE CAR RE-ENTER RE-SEAT MYSELF AND MY PASSENGER(WIFE) SEVERAL TIMES. SOMETIMES THE ERROR GOES AWAY AND SOMETIME IT DOES NOT. THIS CAR HAS THE SAME PROBLEMS THE 2007 CADILLAC CTS HAD AND THERE WAS A RECALL. THESE CARS MAY HAVE THE SAM…
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WHEN THE CAR IS STARTED THE SERVICE AIR BAG LIGHT STAYS ON. I HAVE TO SHUT THE CAR OFF AND EXIT THE CAR RE-ENTER RE-SEAT MYSELF AND MY PASSENGER(WIFE) SEVERAL TIMES. SOMETIMES THE ERROR GOES AWAY AND SOMETIME IT DOES NOT. THIS CAR HAS THE SAME PROBLEMS THE 2007 CADILLAC CTS HAD AND THERE WAS A RECALL. THESE CARS MAY HAVE THE SAME AIR BAGS AS THE AFORE MENTIONED CTS. THE INTERNET FORUMS TALK OF THIS SAME PROBLEM FOR THE STS. HTTP://WWW.CADILLACFORUMS.COM/FORUMS/CADILLAC-STS-FORUM-2005-THROUGH-2012/221597-SERVICE-AIRBAG-LIGHT.HTML SERVICE AIRBAG WARNING LIGHT 10 POST APRIL 11, 2013 SERVICE AIRBAG LIGHT 8 POST SEP 23,2012 RED AIRBAG LIGHT STAYS ON!? 5 POST FEB 3, 2010 SERVICE AIR BAG 13 POST NOV 24, 2008 JUST GOOGLE "CADILLAC STS SERVICE AIRBAG LIGHT". IF THERE IS THIS MUCH BEING SAID OUT THERE HOW MANY MORE HAVE JUST GONE TO THEIR DEALERS AND HAD THE PROBLEM FIXED? THIS IS A VERY SERIOUS ISSUE. THE DEALER TELLS ME THIS MESSAGE STATES THAT THE AIR BAG WILL NOT DEPLOY. IF THE AIR BAG SYSTEMS USED IN THE 2007 CTS (RECALLED) ARE THE SAME AS USED IN THE 2007 STS, THE RECALL SHOULD HAVE INCLUDED THE 2007 STS. JUST MY THOUGHT PLEASE HELP THANK YOU IN ADVANCE *TR
NHTSA ODI #10515284
30,597 miles · Mar 25, 2013
Exterior Lighting
#1 THE ABOVE MENTIONED VEHICLE WAS PURCHASED IN CHICAGO ON DECEMBER 22, 2009. THE ODOMETER READ 29,832 MILES. WHEN THE CAR WAS DRIVEN BACK TO MARYLAND, A MARYLAND VEHICLE INSPECTION WAS REQUIRED. THE HEADLIGHTS FAILED THE INSPECTION. #2 OVER THE PAST TWO YEARS, CONDENSATION BUILT UP INSIDE BOTH THE HEADLIGHTS. IN THE PAST M…
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#1 THE ABOVE MENTIONED VEHICLE WAS PURCHASED IN CHICAGO ON DECEMBER 22, 2009. THE ODOMETER READ 29,832 MILES. WHEN THE CAR WAS DRIVEN BACK TO MARYLAND, A MARYLAND VEHICLE INSPECTION WAS REQUIRED. THE HEADLIGHTS FAILED THE INSPECTION. #2 OVER THE PAST TWO YEARS, CONDENSATION BUILT UP INSIDE BOTH THE HEADLIGHTS. IN THE PAST MONTH, I NOTICED THERE WAS ONE INCH OF WATER IN THE DRIVER SIDE HEADLIGHT. THE WATER HAS NOW SHORTED OUT THE LIGHT. I BELIEVE THIS PROBLEM IS A DEFECT AND I HAVE READ SIMILAR COMPLAINTS ON CAR FORUMS ON THE INTERNET. CADILLAC WILL NOT COVER THE COST OF THE REPAIR BECAUSE THE CAR NOW HAS 63,000 MILES. I AM ON A FIXED INCOME AND CANNOT AFFORD THE COST OF THE REPAIR WHICH CADILLAC QUOTED @ $1250.00.
NHTSA ODI #10505058
103,000 miles · Oct 19, 2012
Engine
THIS CADILLAC MAKE & MODEL DOES NOT HAVE AN AMERICAN ENGINE, A FACT THAT WAS NOT DISCLOSED TO ME UPON PURCHASE. THE ENGINE LIGHT HAS CAME ON SEVERAL TIMES IN THE PAST AND DEALERSHIP WOULD MESS WITH WIRES UNDER SEAT AND SOMEHOW GET THE LIGHT TO GO OFF AND TELL ME IT WAS THE AIRBAGS THAT WOULD MAKE THE SENSOR GO OFF. THEN WHEN I P…
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THIS CADILLAC MAKE & MODEL DOES NOT HAVE AN AMERICAN ENGINE, A FACT THAT WAS NOT DISCLOSED TO ME UPON PURCHASE. THE ENGINE LIGHT HAS CAME ON SEVERAL TIMES IN THE PAST AND DEALERSHIP WOULD MESS WITH WIRES UNDER SEAT AND SOMEHOW GET THE LIGHT TO GO OFF AND TELL ME IT WAS THE AIRBAGS THAT WOULD MAKE THE SENSOR GO OFF. THEN WHEN I PAY MY LAST NOTE AND GET TO 100,000 THEY DECIDE TO REVEAL TO ME THAT THE SAME ENGINE LIGHT DEFECT MEANS REAL ENGINE PROBLEMS. SO AFTER LETTING TWO MORE HIGHLY RECOMMENDED MECHANICS DIAGNOSE THE PROBLEM I WAS TOLD BY BOTH THAT THIS WAS NOT AN AMERICAN ENGINE BUT A VERY CHEAP GERMAN ENGINE AND THAT THEY HAD A LARGE NUMBER OF PEOPLE HAVING THE SAME PROBLEM, WITH SOME HAVING TO SELL THEIR CAR FOR SCRAP METAL. I AM VERY UPSET TO SAY THE LEAST AND WOULD NEVER BUY ANOTHER CADILLAC. I WOULD LIKE TO CONTACT OTHER CADILLAC OWNERS THAT HAD THIS PROBLEM AND BRING A CLASS ACTION LAWSUIT. *TR
NHTSA ODI #10481205
60,000 miles · Jan 18, 2012
Air BagsCrash
TL* THE CONTACT OWNS A 2007 CADILLAC STS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THEAIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD AND DECLARED DESTROYED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10444423
30,000 miles · Mar 17, 2011
Engine And Engine Cooling
TIMING CHAIN FAILURES UNDER 30,000 MILES ARE PREVALENT ON MANY GM 3.6L MOTORS AND THEY HAVE SENT OUT A LETTER EXPLAINING THAT "UNDER CERTAIN DRIVING CONDITIONS AND WITH EXTENDED OIL CHANGE INTERVALS, THE TIMING CHAIN CAN WEAR PREMATURELY CAUSING THE SERVICE ENGINE LIGHT TO COME ON"... THERE ARE HUNDREDS IF NOT THOUSANDS OF THESE…
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
NHTSA ODI #10390491
36,000 miles · Feb 3, 2011
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2007 CADILLAC STS. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND THE BRAKES WERE APPLIED AS SHE SHIFTED INTO DRIVE. THE VEHICLE THEN ABNORMALLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE PARKED IN THE DRIVEWAY CAUSING THAT VEHICLE TO CRASH INTO THE CONTACTS HOME. THE VEHICLE WAS TOWED TO AN INDEPE…
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TL* THE CONTACT OWNS A 2007 CADILLAC STS. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND THE BRAKES WERE APPLIED AS SHE SHIFTED INTO DRIVE. THE VEHICLE THEN ABNORMALLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE PARKED IN THE DRIVEWAY CAUSING THAT VEHICLE TO CRASH INTO THE CONTACTS HOME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE ACCELERATION FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
NHTSA ODI #10380134
26,025 miles · Sep 10, 2010
Air Bags
TL*THE CONTACT OWNS A 2007 CADILLAC STS. WHILE DRIVING APPROXIMATELY 45 MPH AND WHEN A WHEN A PASSENGER WAS IN THE SEAT THE PASSENGER SIDE AIR BAG LIGHT WAS OFF. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. ONCE THE DEALER CALIBRATED THE SENSOR, A SECOND TIME THEY ADVISED HIM THAT THEY COULD NOT DUPLICATED THE FAILURE. AFTER…
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TL*THE CONTACT OWNS A 2007 CADILLAC STS. WHILE DRIVING APPROXIMATELY 45 MPH AND WHEN A WHEN A PASSENGER WAS IN THE SEAT THE PASSENGER SIDE AIR BAG LIGHT WAS OFF. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. ONCE THE DEALER CALIBRATED THE SENSOR, A SECOND TIME THEY ADVISED HIM THAT THEY COULD NOT DUPLICATED THE FAILURE. AFTER LEAVING THE DEALERSHIP THE FAILURE HAPPENED AGAIN. HE TOOK THE VEHICLE BACK TO THE DEALER WHO STATED THAT HE PERFORMED A DIAGNOSTIC TEST BUT THE VEHICLE SHOWED NO FAILURES. HE CALLED THE MANUFACTURER AND THEY REFERRED HIM BACK TO THE DEALER. THE FAILURE HAD OCCURRED SINCE LAST MONTH. THE VEHICLE WAS AT THE DEALER WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 26,025 AND THE CURRENT MILEAGE WAS 26,900.
NHTSA ODI #10354850
19,820 miles · Jan 15, 2009
Electronic Stability Control (esc)
MAKING A RIGHT TURN ONTO A ROAD FROM A STOPPED POSITION RESULTS IN ACTIVATION OF STABILITY CONTROL AND COMPLETE LOSS OF POWER FOR 1-2 SECONDS. WITHOUT ANY CHANGE IN PRESSURE ON THE ACCELERATOR, THE VEHICLE SPEEDS UP. THIS HAS HAPPENED REPEATEDLY. *TR
NHTSA ODI #10255244
Mileage unknown · Dec 23, 2008
Electronic Stability Control (esc)
ABOUT 30% OF THE TIME I AM MAKING A HARD RIGHT TURN, THE VEHICLE STABILITY SYSTEM KICKS IN ON MY CAR. THIS HAPPENS ON DRY PAVEMENT. THE CAR SLOWS AND THERE IS NO ACCELERATION FOR ABOUT 2 SECONDS. *TR
NHTSA ODI #10252665