2006 Cadillac Sts

THIS PROBLEM STARTED OVER A YEAR AGO AND I HAVE HAD IT TO THE DEALER TWICE AND THEY CAN NO FIND THE PROBLEM BECAUSE THERE ARE NO CODES IN THE CAR. WHILE DRIVING THE CAR IT SHUTS DOWN AND YOU LOSE EVERTHING LIGHTS, TURN SINGLES, HAZARDS,THE DASH GOES TOTALY OUT AND THE ENGINE STOPS THE BEST YOU CAN DO IT TO PULL IT OVER TO THE SIDE OF THE ROAD AND HOPE YOU DON'T GET HIT. I HAVE HAD THIS HAPPEN IT TOWN DRIVING AND ON THE HIGHWAY SO IT HAS NOTHING TO DO WITH SPEED. I HAVE LOANED MY CAR TO OTHER PEOPLE AND IT HAS HAPPENED TO THEM SO IT IS NOT THE DRIVER. I WILL HAPPEN AND YOU PULL OVER PUT THE CAR IN PARK AND IT STARTS RIGHT UP AND YOU CAN CONTINUE DRIVING AND IT MAY HAPPEN A MILE UP THE ROAD OR IT MAY NOT HAPPEN FOR A WEEK OR A MONTH LATER AND STILL NO CODES.

THIS COMPLAINT PERTAINS TO GM RECALL #14405-2. ALSO LISTED UNDER THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION CAMPAIGN ID NUMBER OF 14V542. HERE IS MY ISSUE: WHEN A MANUFACTURER, IN THIS CASE CADILLAC, ISSUES A RECALL THAT IS AN INCONVENIENCE TO THEIR CUSTOMERS, WHY DOESN'T THE GOVERNMENT REQUIRE THEM TO GIVE A LOANER CAR AND/OR ADDITIONAL COMPENSATION TO THE VEHICLE OWNER TO COVER THE COST AND HASSLE OF TAKING OFF WORK AND GETTING A RENTAL CAR TO USE? I ASKED THE DEALERSHIP, THE CADILLAC CUSTOMER SERVICE LINE REPRESENTATIVE, AHMED, AND THE CADILLAC CUSTOMER SERVICE SUPERVISOR, MICHELLE FOR A LOANER CAR AND THE REQUEST WAS DENIED. I THINK THAT AS PART OF THE COST OF RECALLS THE MANUFACTURER SHOULD LIMIT THE CUSTOMER'S INCONVENIENCE TO AN ABSOLUTE MINIMUM. PLEASE CONSIDER REQUIRING MANUFACTURERS TO PROVIDE A LOANER CAR WHEN A RECALL IS ISSUED IN THE FUTURE. THIS IS NOT A "FREE" REPAIR IF I HAVE TO TAKE TIME OFF OF WORK AND PAY FOR A RENTAL CAR. ALSO THE NEED FOR THIS REPAIR HAS BEEN DETERMINED BY THE GOVERNMENT AND/OR THE MANUFACTURER'S LAWYERS SO THAT FURTHER COST AND LAWSUITS WILL NOT BE INCURRED. YOU WOULD THINK THAT THE MANUFACTURER WOULD WANT TO LIMIT DELAYS IN GETTING REPAIRS DONE DUE TO ADDITIONAL COSTS AND INCONVENIENCE TO THE OWNER OF THE VEHICLE.

AIR BAG LIGHT CONSTANTLY STAYS ON, ALONG WITH THE CHECK ENGINE LIGHT. SEAT BELT CHIME CONSTANTLY RINGS WITH THE SEAT BELT CONNECTED. GAS LOW NOTIFICATION LIGHT DOES NOT COME ON UNTIL ON EMPTY. NO HEATED SEATS. I THINK THE ECM NEEDS TO BE RESET.SUN ROOF GOES UP BUT NOT SLIDES OPEN. PASSENGER SIDE DOOR WON'T OPEN.AUTOMATIC CAR STARTER DOESN'T WORK. 2 YEARS AGO, MY SON IN LAW, STARTED THIS CAR IN BELOW ZERO TEMP AND IT STARTED ON FIRE. HE PUT IT OUT AND RESTARTED IT AND IT WAS OK. SOMETHING MAKES NOISE OCCASIONALLY FOR NO APPARENT REASON.

TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING AT 60 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,663.

TL* THE CONTACT OWNS 2006 CADILLAC STS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WERE ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/15*CN THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED. UPDATED 09/08/15*JB

4/14 - CAR WAS SHUTTING OFF INTERMITTENTLY, PULLED OVER IN HOTEL PARKING LOT AND A GENTLEMEN CAME UP TO CAR TO TELL ME THAT IT WAS SMOKING, GOT OUT AND THERE WAS A FIRE AT THE REAR OF THE CAR. RAN INTO HOTEL AND GOT FIRE EXTINGUISHER TO PUT IT OUT, HAD TOWED TO REPAIR SHOP. THERE DETERMINED THAT THE TERMINAL ON THE TOP OF THE FUEL PUMP OVER HEATED AND MELTED A HOLE IN THE TOP OF THE PUMP, CAUSING FUEL TO LEAK OUT AND CATCH FIRE -$6000 WORTH OF DAMAGE, ONLY USED PARTS AVAILABLE TO FIX CAR. 8/14 RECALL WAS RELEASED ABOUT FUEL MODULE AND HARNESS. 6/15 - CALLED DEALER ABOUT UNRELATED ISSUE (DOOR LOCK), VIN# WAS RAN AND WAS TOLD PARTS WERE AVAILABLE TO FIX RECALL. I MENTIONED I DID NOT RECEIVE THE LETTER THAT PARTS WERE AVAILABLE AND WAS TOLD DEALER HAD TO ORDER THEM, 4 DAYS LATER PARTS CAME IN AND WORK WAS SCHEDULED. CAR WAS THERE FOR 10 DAYS "HAVING TROUBLE GETTING PARTS". WHEN CAR WAS PICKED UP THE FUEL GAUGE WAS NOW OFF ONLY READING 3/4 WHEN FULL AND CHECK ENGINE LIGHT ON. TOLD HARNESS IS NOT AVAILABLE TO FINISH RECALL AND IT WILL TAKE CARE OF BOTH PROBLEMS. THIS SAFETY RECALL IS BEYOND A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER SHOULD NOT HAVE TORN INTO CAR IF ALL PARTS WERE NOT AVAILABLE. CAR IS DUE FOR INSPECTION 9/15 AND AS IT CURRENTLY STANDS IT WILL NOT PASS INSPECTION DUE TO THE CHECK ENGINE LIGHT BEING ON AND NOW THE GAS GAUGE DOES NOT READ AT ALL. THIS HAS BEEN A HUGE INCONVENIENCE AND AM VERY DISPLEASED WITH THE LACK OF SUPPORT FROM CADILLAC AND THE DEALERSHIP. I NOW HAVE A VEHICLE THAT I CAN NOT GET PARTS TO FIX RECALL, WILL NOT PASS INSPECTION, AND I CAN NOT SELL IT OR TRADE IT IN.