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2016 Cadillac Srx

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2016 Cadillac Srx do not stand out strongly from the model-year median of 192.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

65 reports with mileage · 103 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Exterior Lighting. Review the 98 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports1 fire reports8 injury reports

Exterior Lighting complaints

98 reports
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63,000 miles · Mar 3, 2021
Exterior Lighting

THE LOW BEAMS ON MY 2016 CADILLAC ARE EXTREMELY DIM AND UNSAFE FOR NIGHT DRIVING. THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS. IT IS A LUXURY MODEL WITH NO FOG LIGHTS. THIS PROBLEM SHOULD BE THE CORRECTED BY GM/CADILLAC AND NOT THE OWNER. THIS IS AN EXTREMELY EXPENSIVE REPAIR AND IS CAUSING SERIOUS ISSUES WITH MANY SRX OWNERS. PREV…

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THE LOW BEAMS ON MY 2016 CADILLAC ARE EXTREMELY DIM AND UNSAFE FOR NIGHT DRIVING. THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS. IT IS A LUXURY MODEL WITH NO FOG LIGHTS. THIS PROBLEM SHOULD BE THE CORRECTED BY GM/CADILLAC AND NOT THE OWNER. THIS IS AN EXTREMELY EXPENSIVE REPAIR AND IS CAUSING SERIOUS ISSUES WITH MANY SRX OWNERS. PREVIOUS YEARS ARE COVERED BY A RECALL, FOR SOME REASON THIS IS NOT.

NHTSA ODI #11398977

98,500 miles · Feb 26, 2021
Exterior Lighting

MY HEAD LIGHTS DON'T WORK GOOD AT ALL AND I HAVE GOT STOPPED BY POLICE SEVERAL TIMES AN GOT A TICKET FOR BRIGHT LIGHTING AND STOPPED FOR DRIVING WITH NO LIGHTS ON WHEN I HAD DEM ON BUT THE POLICE COULDN'T EVEN TELL I HAD ANY ON AND I HAVE CALLED CADILLAC ON MANY OCCASIONS AND ALL THEY SAY IS THEY CAN'T FIX THEM UNDER A RECALL TH…

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MY HEAD LIGHTS DON'T WORK GOOD AT ALL AND I HAVE GOT STOPPED BY POLICE SEVERAL TIMES AN GOT A TICKET FOR BRIGHT LIGHTING AND STOPPED FOR DRIVING WITH NO LIGHTS ON WHEN I HAD DEM ON BUT THE POLICE COULDN'T EVEN TELL I HAD ANY ON AND I HAVE CALLED CADILLAC ON MANY OCCASIONS AND ALL THEY SAY IS THEY CAN'T FIX THEM UNDER A RECALL THAT I WILL HAVE TO PAY 3000 TO $3500 TO HAVE THEM FIXED, SAID THEY HAVE TO REPLACE THE WHOLE ASSEMBLY NOT JUST LIGHTS AND I THINK THIS IS VERY MUCH A SAFETY ISSUE WHEN I CAN'T SEE AT NIGHT WITH LIGHTS ON DIM AND I AM TIRED OF GETTING TICKETS FOR THE LIGHTS BEING ON BRIGHT SND WHEN YOU PAY OVER $45 THOUSAND DOLLARS FOR A VEHICLE YOU WOULD THINK CADILLAC WOULD FIX IT AND IT WOULD BE THERE RESPONSIBILITY TO PAY FOR IT

NHTSA ODI #11398148

Mileage unknown · Feb 5, 2021
Exterior Lighting

GRADUAL DIMMING OF HEADLIGHT LOW BEAMS OVER TIME, MAKING THEM COMPLETELY USELESS & UNSAFE AT NIGHT. MUST DRIVE USING HIGH BEAMS AT ALL TIMES. SAFETY HAZARD. (SAME ISSUE AS GM 2010-15 MODEL LITIGATION). REQUIRED TO REPLACE HEADLIGHT ASSEMBLY $2200. CONTACTED GM, WHO CONFIRMED THERE IS NOT YET A RECALL OR LAWSUIT TO REIMBURSE FOR …

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GRADUAL DIMMING OF HEADLIGHT LOW BEAMS OVER TIME, MAKING THEM COMPLETELY USELESS & UNSAFE AT NIGHT. MUST DRIVE USING HIGH BEAMS AT ALL TIMES. SAFETY HAZARD. (SAME ISSUE AS GM 2010-15 MODEL LITIGATION). REQUIRED TO REPLACE HEADLIGHT ASSEMBLY $2200. CONTACTED GM, WHO CONFIRMED THERE IS NOT YET A RECALL OR LAWSUIT TO REIMBURSE FOR 2016 OR LATER MODEL REPAIRS FOR THE SAME KNOWN HEADLIGHT FAILURE AS EARLIER MODELS.

NHTSA ODI #11394811

45,000 miles · Feb 4, 2021
Exterior Lighting

LIGHTING ASSEMBLY ON THIS VEHICLE CAUSES VERY DIM LIGHTING THAT IS UNSAFE TO DRIVE AT NIGHT. I HAVE TO LIMIT MY DRIVING TO DAYLIGHT HOURS ONLY AS A FULL-TIME UBER DRIVER WHICH PLACES RESTRICTIONS ON MY EARNINGS. I ALSO AM UNABLE TO LIST THIS VEHICLE ON TURO FOR RENTAL BECAUSE IT WOULD BE UNSAFE FOR RENTAL DRIVERS. THEIR IS A …

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LIGHTING ASSEMBLY ON THIS VEHICLE CAUSES VERY DIM LIGHTING THAT IS UNSAFE TO DRIVE AT NIGHT. I HAVE TO LIMIT MY DRIVING TO DAYLIGHT HOURS ONLY AS A FULL-TIME UBER DRIVER WHICH PLACES RESTRICTIONS ON MY EARNINGS. I ALSO AM UNABLE TO LIST THIS VEHICLE ON TURO FOR RENTAL BECAUSE IT WOULD BE UNSAFE FOR RENTAL DRIVERS. THEIR IS A COMMON PROBLEM WITH THE LIGHT ASSEMBLY CAUSING THE DIM LIGHTING IN THESE VEHICLES.

NHTSA ODI #11394696

75,000 miles · Jan 22, 2021
Exterior Lighting

I AM UNABLE TO DRIVE MY CAR AT NIGHT BECAUSE THE HEADLIGHTS ARE TOO DIM. WE RECENTLY REPLACED THE LIGHTBULBS, BUT THIS DID NOT HELP.

NHTSA ODI #11389358

98,000 miles · Jan 11, 2021
Exterior Lighting

THERE HAS BEEN A GRADUAL DECREASE IN THE BRIGHTNESS OF THE LOW BEAMS ON THIS VEHICLE. MY WIFE IS THE PRIMARY DRIVER OF IT AND DOESN'T DRIVE IT TOO MUCH AT NIGHT, BUT I WAS DRIVING IT RECENTLY AND NOTICED HOW POOR THE LIGHTING IS AT NIGHT, IN PARTICULAR ON WET ROADS. IT IS TO THE POINT THAT VISIBILITY IS NOT THAT FAR IN FRONT. …

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THERE HAS BEEN A GRADUAL DECREASE IN THE BRIGHTNESS OF THE LOW BEAMS ON THIS VEHICLE. MY WIFE IS THE PRIMARY DRIVER OF IT AND DOESN'T DRIVE IT TOO MUCH AT NIGHT, BUT I WAS DRIVING IT RECENTLY AND NOTICED HOW POOR THE LIGHTING IS AT NIGHT, IN PARTICULAR ON WET ROADS. IT IS TO THE POINT THAT VISIBILITY IS NOT THAT FAR IN FRONT. IF A PERSON OR ANIMAL WAS ON THE ROAD, IT PROBABLY WOULDN'T BE SEEN UNTIL THE VEHICLE IS ALMOST UPON IT. HIGH BEAMS ARE NOT A PROBLEM. THERE IS NO PARTICULAR MOMENT THAT THIS HAS HAPPENED - IT'S BEEN OVER TIME. FROM INTERNET RESEARCH, THIS APPEARS TO BE A PROBLEM WITH SRX'S.

NHTSA ODI #11387533

105,500 miles · Jan 9, 2021
Exterior Lighting

STANDARD HEADLIGHTS NOT BRIGHT ENOUGH TO SEE AT NIGHT. NEED TO USE HIGH BEAMS

NHTSA ODI #11387326

60,000 miles · Jan 5, 2021
Exterior Lighting

THE LOW BEAM LIGHTS ARE TERRIBLE, HAVE REPLACED BULBS, BUT STILL CAN HARDLY SEE HIGHWAY THIS MAKES IT VERY UNSAFE TO DRIVE THIS VEHICLE AT NIGHT. GM SHOULD RECALL TO FIX THE ISSUE.

NHTSA ODI #11386562

Mileage unknown · Dec 31, 2020
Exterior Lighting

MY HEADLIGHTS KEEP GETTING DIMMER AND DIMMER AS TIME GOES ON. MY VEHICLE ONLY HAS 40,000 MILES, BUT I STARTED NOTICING AT LEAST 5,000 MILES AGO THAT WHILE DRIVING DOWN THE HIGHWAY AT NIGHT THAT IT APPEARED AS IF I BARELY HAD ANY HEADLIGHTS SHINING IN FRONT OF ME. I WOULD TURN THEM OFF AND ON AGAIN, THINKING THEY WERE OFF BUT CO…

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MY HEADLIGHTS KEEP GETTING DIMMER AND DIMMER AS TIME GOES ON. MY VEHICLE ONLY HAS 40,000 MILES, BUT I STARTED NOTICING AT LEAST 5,000 MILES AGO THAT WHILE DRIVING DOWN THE HIGHWAY AT NIGHT THAT IT APPEARED AS IF I BARELY HAD ANY HEADLIGHTS SHINING IN FRONT OF ME. I WOULD TURN THEM OFF AND ON AGAIN, THINKING THEY WERE OFF BUT COULD BARELY TELL THE DIFFERENCE. WHEN I TURN CORNERS, I COULDN'T SEE WHERE THE ROAD WAS OR CURBS AND HAD TO ROLL DOWN MY DRIVERS AND/OR PASSENGER WINDOWS TO SEE WHERE I WAS GOING AND TO AVOID MISSING ROAD OR HITTING SOMETHING. I DID A LITTLE RESEARCH AND FOUND THAT THERE WAS A CLASS ACTION LAWSUIT FOR 2010-2015 SRX HEADLIGHTS WITH THE SAME EXACT PROBLEM - UPWARDS OF 300,000 VEHICLES INVOLVED. CADILLAC AGREED TO REPLACE THOSE HEADLIGHTS, BUT USED THE EXACT SAME TYPE OF HEADLIGHT FOR THE REPLACEMENTS AND PEOPLE ARE AGAIN HAVING THE SAME PROBLEM...... LIGHTS DIMMING OVER TIME. I AM AFRAID TO DRIVE AT NIGHT NOW AS IT HAS GOTTEN SO BAD THAT I FEEL MY LIFE IS IN DANGER. I DON'T WANT TO DRIVE WITH BRIGHT LIGHTS ON ALL THE TIME AS THAT BLINDS ONCOMING TRAFFIC AND CREATES ANOTHER HAZARD. HTTPS://CADILLACSOCIETY.COM/2020/03/10/OWNERS-CONTINUE-TO-STRUGGLE-WITH-CADILLAC-SRX-HEADLIGHTS/ I BOUGHT AN EXTENDED WARRANTY AND WAS TOLD IT WAS BUMPER TO BUMPER BUT LO AND BEHOLD, IT DOESN'T COVER HEADLIGHTS WHICH I WAS TOLD BY CADILLAC DEALER THAT THEY WERE $900 APIECE.

NHTSA ODI #11385810

Mileage unknown · Dec 23, 2020
Exterior Lighting

MY 2016 SRX CADILLAC. THE FRONT HEADLIGHTS ARE SO DIM THAT I CAN NOT DRIVE AT NIGHT. IT'S NOT SAFE. I CAN NOT SEE AT ALL ON THE ROAD AT NIGHT. I READ THERE WAS A SETTLEMENT AND A REIMBURSEMENT OVER THIS BUT THAT I MISSED THE DEADLINE FOR IT. I NEVER KNEW OR RECEIVED ANYTHING IN THE MAIL ABOUT THIS SAFETY ISSUE THAT WAS HAPPENIN…

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MY 2016 SRX CADILLAC. THE FRONT HEADLIGHTS ARE SO DIM THAT I CAN NOT DRIVE AT NIGHT. IT'S NOT SAFE. I CAN NOT SEE AT ALL ON THE ROAD AT NIGHT. I READ THERE WAS A SETTLEMENT AND A REIMBURSEMENT OVER THIS BUT THAT I MISSED THE DEADLINE FOR IT. I NEVER KNEW OR RECEIVED ANYTHING IN THE MAIL ABOUT THIS SAFETY ISSUE THAT WAS HAPPENING TO CALL SRX CADILLACS. NOT JUST MINE

NHTSA ODI #11384765

Official recalls

2

26V329000 · Air Bags:frontal:driver Side:inflator Module

May 21, 2026

General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.

Consequence & remedy

Consequence: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.

21V473000 · Suspension:rear

Jun 24, 2021

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Consequence & remedy

Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.